Owner's Manual

30
ELECTRONICS LIMITED WARRANTY
When purchased from an Authorized KICKER Dealer, KICKER warrants this product to be free from
defects in material and workmanship under normal use for a period of TWO (2) YEARS from date of
original purchase with receipt. If this product is identifi ed as “Refurbished” or “B Goods”, the warranty is
limited to a period of THREE (3) MONTHS from the date of original purchase. In all cases you must have
the original receipt. Should service be necessary under this warranty for any reason due to manufacturing
defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the
defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic
scratches and blemishes. Discontinued products may be replaced with more current equivalent products.
This warranty is valid only for the original purchaser and is not extended to owners of the product
subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period
of the express warranty as provided herein beginning with the date of the original purchase at retail, and
no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow
limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you
specifi c legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE:
Defective merchandise should be returned to your local Authorized Stillwater Designs (KICKER) Dealer
for warranty service. Assistance in locating an Authorized Dealer can be found at www.kicker.com or
by contacting Stillwater Designs directly. You can confi rm that a dealer is authorized by asking to see a
current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (KICKER),
call the KICKER Customer Service Department at [phone] for a Return Merchandise Authorization
(RMA) number. Package only the defective items in a package that will prevent shipping damage, and
return to:
Stillwater Designs, 3100 North Husband St, Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective
components. The return of functioning items increases your return freight charges. Non-defective items
will be returned freightcollect to you. For example, if a subwoofer is defective, only return the defective
subwoofer, not the entire enclosure. Include a copy of the original receipt with the purchase date
clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and
invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will
be determined from the type of sale and manufacturing date code. Freight must be prepaid; items sent
freight-collect, or COD, will be refused.
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed. It does not
cover:
o Damage due to improper installation
o Subsequent damage to other components
o Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation
o Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may
be
considered abuse
o Any cost or expense related to the removal or reinstallation of product
o Speakers damaged due to amplifi er clipping or distortion
o Items previously repaired or modifi ed by any unauthorized repair facility
o Return shipping on non-defective items
o Products with tampered or missing barcode labels
o Products with tampered or missing serial numbers
o Products returned without a Return Merchandise Authorization (RMA) number
o Products purchased from an UNAUTHORIZED dealer
o Freight Damage
o The cost of shipping product to KICKER
o Service performed by anyone other than KICKER
Note: All specifi cations and performance fi gures are subject to change. Please visit www.kicker.com for the most
current information.
46CX.5-E-20181002