Use and Care Manual

10
11 11
Maintenance Information
Troubleshooting:
Description Possible Cause Action
Voice “Test alarm
furthest from device”
continues to repeat.
Monitor was not setup
with your alarms
Test alarm furthest
from the monitor and
consider relocating
monitor if not detect-
ing your alarms.
Green LED is not on
after setup
Poor connection in AC
outlet, no AC power
present.
Check AC
power connection, try
another outlet, push
test button.
Green LED not on, red
or yellow colors visible
Setup process not
complete or fault
mode
Redo setup process
from app menu
No voice “Test suc-
cessful” after pushing
test button on
monitor
Improper location of
monitor, missed two
minute window
Test alarms within
two minutes, or move
monitor to better
location.
Voice “alarm not
heard”
Improper location of
monitor, missed two
minute window
Test alarms within
two minutes, or move
monitor to better
location.
Green LED is on, but
no voices heard
Speaker/monitor
failure
Return monitor and
replace with new one.
Voice “self-test failed” Monitor failure Try resetting the
monitor. If no help,
return and replace.