Product Manual

Page 25
Symptom/Message Possible Cause Troubleshooting
All Satellites Not Found - 150 Obstructions to the DISH Tailgater
Pro’s view of the southern sky, such
as tree branches, severe rain, etc.
Your physical location may be
outside the footprint of the desired
orbital slot.
Make sure nothing is blocking the DISH Tailgater
Pro’s view of the southern sky, such as tree
branches, severe rain, or other obstructions.
Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
No Satellites Found - 151 Obstructions to the DISH Tailgater
Pro’s view of the southern sky, such
as tree branches, severe rain, etc.
Coax cable not connected properly
between your receiver and the DISH
Tailgater Pro.
Make sure nothing is blocking the DISH Tailgater
Pro’s view of the southern sky, such as tree
branches, severe rain, or other obstructions.
Check that the coax cable between your receiver
and the DISH Tailgater Pro is connected properly
and hand-tightened.
Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
OTA Channel Signal Lost -
739
The signal has been lost for this
over-the-air channel. This can be
due to relocation or realignment of
the antenna.
Possible obstruction of the signal.
Reposition antenna into optimal position to get
clearest signal. May need to scan again for OTA
channels.
Remove obstruction from signal path.
OTA Tuner Module Not
Detected - 978
An over-the-air (OTA) tuner module
has been removed.
Reinstall OTA tuner module. When this is
complete the Wally will request to be reset.
Select YES to reset the Wally.
Local Channels Interrupted
- 536
Call DISH at 1-800-333-DISH to have your locals
switched to your current area.
Missing Channels. The electronic program guide may
not be set to “My Channels.”
You may not have the orbital
slots required to view the missing
television programming.
Press the GUIDE button on your remote twice
to display the “Favorite Channels” menu. Select
“None” or one of your favorite channels list.
Conrm that you subscribe to the missing channel
by using dish.com/mychannels.
Low signal strength. Because of the small size of the
highly portable DISH Tailgater Pro,
signal strength may not be as strong
as with a xed home antenna.
N/A