TM VQ4200 Owner’s Manual This manual contains detailed information on your KING Quest. To start watching TV right away, use the Quick Reference Guide.
IMPORTANT! This KING Quest is specifically designed to work with Bell TV satellites 82 and 91, enabling you to receive your favorite SD and HD programming from Bell TV. The antenna can also be configured to work with DISH when you are in the US (see page 2 for details on DISH programming options). The satellite TV market is expanding and changing. The information in this manual was accurate at the time of printing.
1 INTRODUCTION Thank you for purchasing a KING antenna! Bell TV This KING Quest is factory preset to work with Bell TV satellites 82 and 91, enabling you to receive your favorite SD and HD programming from Bell TV (programming subscription and Bell 6400 or 9400 receiver required - see our website for additional compatible legacy receivers).
2 CONTENTS Unbox contents and verify everything is present. 3 APPLY RUBBER FEET TO ANTENNA UNIT Lay the antenna unit on a soft, non-scratching surface, and apply the (3) rubber feet. IMPORTANT! If you are going to permanently roof mount the antenna unit, DO NOT apply the rubber feet. See the roof installation section later in this manual.
4 CONNECTIONS Make connections A-D in order shown. Do not over tighten the coax connections. Do not route the coax cable where it can be tripped on or run over by a vehicle. Do not put sharp bends or kinks in the coax cable. A B C See section 9 (Bell) or 11 (DISH) for optional second receiver use.
5 ALARM CONFIGURATION This unit is shipped from the factory with the alarm feature in the ON condition. If you wish to have the alarm in the ON condition, you can skip this section and go to section 6. To disable the alarm, follow the instructions below. If desired, apply the included decal to the dome cover near the coax connections. 1. Press POWER to turn on the controller. Wait for the lights to stop flashing and for the COAX CONNECTION light to remain on. 2.
6 ANTENNA CONFIGURATION The KING Quest is factory preset for BELL HD AND SD (satellites 82 and 91). If this is your desired service option, you do not need to configure your antenna. Go to section 7. If you wish to use the Bell SD service option (satellite 91), or the DISH mode, you will need to reconfigure the antenna as shown below. 1. Press POWER to turn on the controller. Wait for the lights to stop flashing and for the COAX CONNECTION light to remain on. 2. Press and hold SCAN for five seconds.
Bell TV 7 BELL: INITIAL SCAN AND RECEIVER CONFIGURATION IF YOU CHOSE DISH MODE, SKIP THIS SECTION AND GO TO SECTION 10. Place the antenna unit in a position with a clear view of the southern sky to scan for the satellites. IMPORTANT! Any tall objects can block the signal from reaching the antenna. Place the KING Quest on a stable and reasonably level surface with a clear view of the southern sky. When placing the KING Quest in position, be sure surface is dry and free of loose dirt or sand. 1.
Bell TV BELL RECEIVER CONFIGURATION The SW21 switch is a receiver software configuration that is loaded into the receiver after successfully running a check switch test with the antenna locked on the 82 and 91 satellites. This one time procedure will not need to be repeated after successful installation, unless: a) check switch test is run again while the receiver is connected to a home dish system. b) check switch test is run when the receiver is not connected. 1.
Bell TV 8 BELL: OPERATION IMPORTANT! M ake sure you have completed section 7, INITIAL SCAN AND RECEIVER CONFIGURATION before continuing below. Place the antenna unit in a position with a clear view of the southern sky to scan for satellites. IMPORTANT! Any tall objects can block the signal from reaching the antenna. Place the KING Quest on a stable and reasonably level surface with a clear view of the southern sky.
Bell TV 9 BELL: SECOND RECEIVER OPERATION INITIAL SETUP FOR SECOND RECEIVER 1. With the antenna locked on the satellite and the second receiver connected to the antenna unit’s AUX port coax, use your receiver’s remote control and press MENU, 6, 1, 1 to display the Point Dish screen. Antenna locked on and receiver connected! Receiver sold separately. 2. Use the arrow buttons on the remote to highlight “Check Switch.” Press SELECT on your remote. The receiver will perform a check switch test.
Bell TV DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER After completing the steps on the previous page, reset the second receiver by pressing the POWER button on the front panel for 10 seconds. The TV picture will go away and should reappear within two minutes. The receiver will then download the program guide to show only the channels available on the current satellite as determined by the channel selected on the main receiver. Downloading the new program guide can take up to five minutes to complete.
10 DISH MODE DISH IF YOU ARE USING A NEW RECEIVER WITH THE KING QUEST, YOU MUST FOLLOW THE FIRST TIME SETUP PROCEDURE STARTING BELOW. AFTER THIS FIRST TIME PROCEDURE, YOU CAN USE “STANDARD OPERATION WITH DISH RECEIVER” STARTING ON PAGE 16. FIRST TIME OPERATION WITH NEW DISH RECEIVER Go to kingconnect.com/receivers for a list of compatible DISH receivers. MAKE SURE TO INSTALL THE BATTERIES IN THE RECEIVER’S REMOTE CONTROL (INCLUDED WITH REMOTE CONTROL). 1.
DISH IN STEPS 2-6, DO NOT BLOCK THE ANTENNA’S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat steps 2-6. 2. Use the arrow buttons on your remote to highlight the letter group that includes the first letter of the state you are currently in. Press SELECT. 3. Highlight the state you are currently in from the state menu. Press SELECT. 4. Verify “Scan” is highlighted. Press SELECT.
DISH The receiver will download software for the Custom User Interface. This step may take 20-25 minutes. 5. The receiver will reset and the Mobile Antenna Setup Screen will appear. Repeat steps 2-4 to start a second scan. The unit will scan a second time.
DISH When the scan is complete, the Acquiring Signal message will display. Acquiring the signal may take up to 5 minutes to complete. 6. After your receiver has acquired the signal, it is ready to be activated. To activate service call 1-800-963-DISH (3474). After your receiver is activated, the electronic program guide will download. This may take up to 10 minutes to complete (potentially longer if an external hard drive is connected). This completes the setup for new receivers.
STANDARD OPERATION WITH DISH RECEIVER DISH IF YOUR RECEIVER IS NEW AND UNACTIVATED, YOU MUST COMPLETE THE STEPS ON PAGES 12-15 FIRST! After connecting and turning on your equipment, the Mobile Antenna Setup screen will display. (It may take up to two minutes to display.) Note: If the Mobile Antenna Setup screen does not display, press MENU, 6, 1, 1 on your remote. Highlight the “Check Switch” button then press SELECT on your remote.
DISH 2. Highlight the state you are currently in from the state menu. Press SELECT. 3. Verify “Scan” is highlighted. Press SELECT. The scan will begin and may take up to several minutes to complete. This screen will display during the scan. 4. When the scan is complete, the Acquiring Signal message will display. Acquiring the signal may take up to 5 minutes to complete.
DISH 5. After your receiver has acquired the signal, the electronic program guide will download. This may take up to 10 minutes to complete (potentially longer if an external hard drive is connected). If your receiver has not been used for awhile the 013 error message may appear. Call 1-800-333-DISH (3474) and follow the prompts to reauthorize your receiver. Note that if channel 101 appears, scroll channel up or down to make sure 013 error message does not appear.
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DISH 11 DISH MODE: SECOND RECEIVER OPERATION INITIAL SETUP FOR SECOND RECEIVER 1. With the antenna locked on the satellite and the second receiver connected to the antenna unit’s AUX port coax, use your DISH remote control and press MENU, 6, 1, 1 to display the Point Dish screen. Antenna locked on and receiver connected! Receiver sold separately. 2. Use the arrow buttons on the remote to highlight “Check Switch.” Press SELECT on your remote. 3. Verify “SuperDISH” and “Alternate” are not selected.
After completing the steps on the previous page, reset the second receiver by pressing the POWER button on the front panel for 10 seconds. The TV picture will go away and should reappear within two minutes. The receiver will then download the program guide to show only the channels available on the current satellite as determined by the channel selected on the main receiver. Downloading the new program guide can take up to five minutes to complete.
12 ROOF INSTALLATION If you wish to semipermanently mount the antenna unit (allowing you to remove it for use as a portable) you can mount it with the MB600 removable feet (see page 27). 1. Make sure you have the following tools and materials before starting. Many RVs are prewired with RG-6 coax cable for satellite antennas. Contact the manufacturer of your RV or your local RV dealer to verify where this cable is located.
ANTENNA UNIT LOCATION HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT 10” 8” 11” 10” 12” 12” 13” 14” 14” 16” 15” 18” 16” 20” Page 23
The installer is responsible for determining the most appropriate fastener to secure the antenna unit to the roof. Depending on the roof material, fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and T anchors may be used, and should always be used in combination with a roof compatible sealant. IMPORTANT! The installer is responsible for weatherproofing all roof holes with sealant. 3.
6. Run coax from the antenna unit to the roof edge, then along edge to location where coax will be fed into the vehicle. If installing an optional second receiver, run second coax to location where it will enter the vehicle. Secure (both) coax to roof every 12-18 inches (see below). 7. Drill 3/4” hole through the roof and into the cabinet where receiver is stored. Feed coax down through hole.
13 SYMPTOM TROUBLESHOOTING POSSIBLE CAUSE Antenna unit does not scan for satellites. No power to antenna unit. Antenna unit scans but no picture on TV. Improper connections made. COURSE OF ACTION Make sure antenna unit is connected to controller. Make sure controller is powered (LED will be lit). Make sure antenna unit is connected to controller, and controller is plugged in. Make sure powered receiver is connected to controller and TV. Antenna unit scans but does not find satellite.
15 ACCESSORIES (SOLD SEPARATELY) MOUNTING BRACKETS AND MOUNTING FEET KING offers several options for permanent and temporary mounting of the antenna unit. MB150 Mounting Bracket The KING Quest is not compatible with the MB100 Mounting Bracket. Use of the MB100 will void warranty. The use of any unauthorized mounting bracket will void warranty. MB500 Mounting Bracket Allows hanging of antenna unit on vehicle window or included hanger bracket. For stationary use only.
16 MAINTENANCE AND SAFETY INFORMATION 1. Keep this Owner’s Manual and the included Quick Reference Guide in a safe place for future reference. 2. Follow all instructions and warnings. Set up and operate the KING Quest in accordance with the instructions. 3. Always handle the KING Quest product carefully. Do not drop the KING Quest. Avoid excessive shock or vibration to the KING Quest. 4. Use caution when carrying the KING Quest. Always carry the KING Quest by the handle. 5.
17 LIMITED WARRANTY Every new KING Quest Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by the following two year parts and one year labor limited warranty from the date of original purchase: • Two year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after two years.
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