Installation Guide

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PART IX! TROUBLESHOOTING GUIDE
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Solution
Wine Cooler does
not operate
1. Not plugged in
2. The appliance is turned OFF
3. The circuit breaker tripped or a fuse has
blown out
4. PCB faulty
Press ON/OFF
Check and make sure the power plug is well connected
Ask engineer for help
Wine cooler is not
cold enough; can
not cooling down to
preset temp.
Compressor does not start
ask engineer for help, check the connection of compressor
Wine cooler is not
cold enough; can
not cooling down to
preset temp.
Compressor self-protected and stop operating
Ambient temperature is too high and over 38C degree
Air venting is not smooth, check the air duct and make sure it is not blocked
Fan operates slowly or faulty and stop operating.
Door is not closed completely, or door open for long time
Compressor or its components faulty
Wine cooler is not
cold enough; can
not cooling down to
preset temp.
Fans stop working or low speed operating
Ask engineer for help, power on the cooler, check the fan whether the voltage is
normal or not. If the voltage is not normal, it should be PCB or circuit faulty. If the
voltage is normal, the fan should be damage
Wine cooler is not
cold enough; can
not cooling down to
preset temp.
Evaporator ice up
Turn OFF the cooler for one hour, sometimes need also open the door, ice on
evaporator will melt. Then turn ON and check again.
Wine cooler is not
cold enough; can
not cooling down to
preset temp.
Door is not well closed
Check the door lock, shelves, or other objects, make sure door is well closed.
Check the sealing rubber, make sure door is well sealed.
Check the door hinges, make sure they are not loose
Wine cooler is not
cold enough; can
not cooling down to
preset temp.
Condenser is dusty
Wash and clean the condenser
Wine cooler is not
cold enough; can
not cooling down to
preset temp.
Cooling system faulty (Gas leakage or
blockage)
Ask engineer for help
Compressor start
and stop frequently
The door gasket does not seal properly.
Use hair dryer to blow hot air and make the door seal smooth.
Compressor start
and stop frequently
The sensor connection is wrong.
According to the wiring diagram and make the correct connection of sensor
Compressor start
and stop frequently
The sensor is faulty.
Replace with new sensor
Compressor start
and stop frequently
The door is opened too often.
Reduce the times / frequency of door opening.
The light does not
work.
Not plugged in, or the light button is “OFF”.
Light itself faulty.
PCB faulty.
Check and make sure the light button is ON, or ask engineer for help.
The Wine Cooler
seems to make too
much noise.
The stand feet is not leveling, vibrations lead to
noise
Adjust the stand feet and assure they are on level.
The Wine Cooler
seems to make too
much noise.
Pipe hit other objects and lead to noise
Adjust the position of pipe slightly
The Wine Cooler
seems to make too
much noise.
At the moment of compressor shut down or
start, it is normal for the noise from the
vibration generated by the internal moving
parts due to inertial motion.
nothing is necessary
The Wine Cooler
seems to make too
much noise.
The ratting noise may come from the flow of
the refrigerator, which is normal. As each cycle
ends, you may hear gurgling sounds
nothing is necessary
The door will not
close properly.
Door is blocked by the door lock, shelves, or
other objects.
Remove the barrier
The door will not
close properly.
Door sealing rubber is deformed
Repair or replace the rubber seal
The door will not
close properly.
Door hinges are not loose.
Adjust and fasten the hinges.
Ice up
Outlet / suction outlet blockage
Remove the barrier
Ice up
Fans stop working or low speed operating
Ask engineer for help, power on the cooler, check the fan whether the voltage is
normal or not. If the voltage is not normal, it should be PCB or circuit faulty. If the
voltage is normal, the fan should be damage
Ice up
The door gasket does not seal properly;
or door is opened too often
Use hair dryer to blow hot air and make the door seal smooth.
Ice up
Gas leakage or cooling system blockage
Ask engineer for help
External cabinet
seems too hot
Ambient temperature is too high, or direct
sunshine
Using conditions need to be improved
External cabinet
seems too hot
Front grill outlet / suction outlet blockage
Remove the barrier
External cabinet
seems too hot
Fans stop working or low speed operating
Ask engineer for help, power on the cooler, check the fan whether the voltage is
normal or not. If the voltage is not normal, it should be PCB or circuit faulty. If the
voltage is normal, the fan should be damage
Water drop on glass
door
Ambient humidity is high
Use a soft cloth to clean the water
Water drop on glass
door
Door is opened too often
Reduce the times / frequency of door opening.
Water drop on glass
door
The door gasket does not seal properly
Use hair dryer to blow hot air and make the door seal smooth.
COMPRESSOR WINE CELLAR