User's Manual

16-6 SP70 User Manual
Troubleshooting
Problem Solution
SP70 cannot switch
to the GSM mode
from the flight
mode.
After switching to the flight mode, wait for 20 seconds to one minute before
switching back to the GSM mode.
Can I save the
text messages and
contact information
to a miniSD card?
Due to the limits of the operating system, you cannot save the text messages
and contact information to a miniSD card.
Why can’t I zoom
in/out and change
brightness when
using the camera
feature?
Please close the VideoCam application, and check if the zoom in/out keys and
navigation keys are working normally.
Note that the zoom in/out function is not available in DV mode.
16.9 Other Problems
Problem Solution
Some peripheral
devices are not
compatible with
SP70.
Your SP70 uses the new Windows Mobile Version 5.0 operating system. The
drivers of some peripheral devices may not support the operating system.
Contact the dealers of the peripheral devices to see if they can provide drivers
supporting the operating system.
The programs
are missing after
removing the
battery.
When you remove the battery for over five minutes or reset SP70, it will
restore the factory default state. All data stored in the memory will be erased.
You are strongly recommended to back up your data regularly.
SP70 is broken, and
I cannot access the
data.
If SP70 is broken and unable to restart, you have to restore it to the factory
default state and all unsaved data will be lost. To protect the data on your
SP70 (including all files, system settings and additional programs), we
strongly recommend you to back up your data regularly.
SP70 retains the
contact information
from the old SIM
card after changing
the SIM card.
SP70 loads the contact information from the SIM card to SP70. When
changing the SIM card, SP70 will compare the contact information of the
new SIM card with the old one, and then remove the old information. Wait for
about two minutes for the comparison and deletion to complete. Otherwise,
the old contact information may not be deleted. In this case, insert another
SIM card into SP70. Turn the Pocet PC Phone on and wait for two minutes
for SP70 to load and update the contact information. Then replace the old
SIM card and wait for two minutes for SP70 to delete old contact information
completely.