Manual

14 | PRODUCT WARRANTY
PRODUCT WARRANTY
CUSTOMER SERVICE
Units that did not conform to the above conditions may still be serviced at any
Authorized Focus Global Inc. and Coleman Service Centers nationwide at a minimal
fee. Shipping fee or transport of unit will be charged to customer.
Length of Warranty: Focus Global Inc. Pay For:
Focus Global Inc. will repair
and service for free under the
following conditions:
Philippines:
2 year full warranty
from date of
purchase.
The replacement parts
and repair labour
costs to correct
defects in materials or
workmanship. Service
will be provided by Focus
Global Inc.
- The unit was purchased from a
local authorised store / dealer.
- Proof of purchase must
be presented to claim the
warranty.
- Unit has been used for normal
household food preparation
only.
- Damage to the unit is not due
to accident, alteration, misuse,
abuse, installation or operation
not in accordance with local
electrical codes.
- Spare part damaged is non-
consumable.
- Replacement of the unit
shall only be made after 3
unsuccessful attempts to
repair /remedy the same issue.
Focus Global Inc. DOES NOT ASSUME ANY RESPONSIBILITY FOR INDIRECT
DAMAGES.
©2019 All rights reserved�
Specifications subject to change without notice�
In Philippines:
For any questions, or to find the nearest Authorised Service Centre, please find our
contact details below�
NOTE: All service should be handled locally by an Authorised Focus Global Inc� Service
Centre�
For Warranty / Repair, p/s to contact -
Company: Focus Global Inc�
Address: Pioneer corner Reliance St�, Mandaluyong City
Customer Service: [phone] local 118 | [phone]
Email: kitchenaid@focusglobalinc�com
Facebook: /KitchenAidPHL
Business Hours: Monday to Friday, 7:30AM to 4:30PM
For more information, visit our website at:
www.focusglobalinc.com
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