Manual

10
TROUBLESHOOTING GUIDE
Problem Solution
If Blender fails to start:
Check to see if the Blender is securely plugged into an
earthed electrical outlet.
If you have a circuit breaker box, make sure the circuit is
closed. Try unplugging the Blender, then plug it back into
an earthed electrical outlet.
If Blender stops while blending:
The Blender becomes overloaded or jammed. It will
automatically shut off to prevent damage to the motor.
Unplug the power cord. Remove the Blender Jar from the
base and use a spatula to rearrange ingredients in the
Blender Jar.
The Blender is overloaded, divide contents into smaller
batches. For certain recipes, adding liquid to the Blender
Jar may also reduce the load on the Blender.
If Blender stops while blending
with Personal Jar or Small Batch
Jar:
Unplug the power cord. Remove the Personal Jar or Small
Batch Jar from the base with the Blade Assembly. Shake
it a little bit. Place it back on the base, and then plug and
turn the Blender back on to continue regular use.
If the problem cannot be
corrected:
See the “Warranty and Service” sections. Contact an
Authorised Service Centre for assistance.
Do not return the Blender to the retailer – retailers do not
provide service.
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