User Manual

14
TROUBLESHOOTING WARRANTY AND SERVICE
If the problem cannot be fixed with the steps provided in this section, contact an authorized
service center (see “Warranty and service” section).
Blender stops while blending
• Power Loss - Rotate selection dial to
the “OFF/O” position and then rotate to
desired selection setting and press
START/PAUSE.
• The Blender automatically shuts off after
approximately 2 minutes of blending
on Variable Speed. To reset it, turn the
selection dial to the “OFF/O” position,
and then back to your desired setting, and
press START/PAUSE.
• The Blender may be jammed. If it is
jammed, the Blender will stop running
to avoid damage to the motor. Rotate the
knob to “OFF/O”, then unplug the power
cord. Remove the pitcher from the base,
and with a scraper, free the blades by
breaking up or removing the contents
at the bottom of the pitcher. To restart,
rotate the knob to “OFF/O” position and
then rotate to knob selection and press
START/PAUSE.
Blender does not operate when a setting is selected
• If the LED is ashing on/off in rapid bursts,
the pitcher might not be fully in place or
the Blender might have gone into “sleep
mode” and need to be reset to “OFF/O”.
Follow the “Error mode” instructions.
• Check to see if the Blender is plugged
into a grounded 3-prong outlet. If it is,
press START/PAUSE; then unplug the
Blender. Plug it back in to the same outlet,
and press START/PAUSE. If the Blender
still does not work, check the fuse or
circuit breaker on the electrical circuit the
Blender is connected to and make sure
the circuit is closed.
• The pitcher might not be fully in place.
Ensure it is all the way in and the lid
is aligned.
• The Blender may need to be reset.
Turn it to the “OFF/O” position and back
to your desired setting.
W10679580A_EN_v14.indd 14 12/15/14 4:35 PM