User Manual

16
WARRANTY AND SERVICE
®/™ © 2014 KitchenAid. All rights reserved. Used under license in Canada..
Arranging for Service after the Warranty Expires,
or Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Blender for
information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards of
KitchenAid that, if your Blender should fail
within the rst seven years of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Blender returned to us.
Your replacement unit will also be covered
by our seven year limited warranty.
If your Blender should fail within the rst
seven years of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Blender, use the carton, packing materials,
and prepaid shipping label to pack up
your original Blender and send it back
to KitchenAid.
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Blender
should fail within the rst seven years of
ownership, we will replace your Blender
with an identical or comparable replacement.
Your replacement unit will also be covered
by our one year limited warranty.
If your Blender should fail within the
rst seven years of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement
Blender, use the carton, packing materials,
and prepaid shipping label to pack up
your original Blender and send it back
to KitchenAid.
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