Operation Manual

English
12
SERVICE AND WARRANTY
KitchenAid Commercial Bowl-Lift Stand Mixer Warranty
Length of
Warranty:
KitchenAid Will Pay For: KitchenAid Will Not
Pay For:
Europe,
Australia and
New Zealand:
For the
Commercial
Mixer
5KSM7990:
One Year Full
Warranty from
date of purchase.
The replacement parts
and repair labor costs to
correct defects in materials
or workmanship. Service
must be provided by an
Authorized KitchenAid
Service Center.
Damage resulting from
accident, alterations,
misuse, abuse, or
installation/operation
not in accordance with
local electrical codes.
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY
FOR INDIRECT DAMAGES.
When You Need Service
Please read the following before
calling your service center.
1. The Stand Mixer may warm up
during use. Under heavy loads with
extended mixing time periods, you
may not be able to comfortably touch
the top of the unit. This is normal.
2. The Stand Mixer may emit a pungent
odor, especially when new. This is
common with electric motors.
3. If the Flat Beater hits the Bowl, stop
the Stand Mixer. See the “Setting Up
Your Stand Mixer” section.
If your Stand Mixer should
malfunction or fail to operate,
please check the following:
- Is the Stand Mixer plugged in?
- Is the fuse in the circuit to the Stand
Mixer in working order? If you have
a circuit breaker box, be sure the
circuit is closed.
- Is the Stop Switch pulled out?
- Turn off the Stand Mixer for 10-15
seconds, then turn it back on. If the
mixer still does not start, allow it to
cool for 30 minutes before turning
it back on.
- If the problem is not due to one
of the above items, see the “Service
Centers” section.
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