Installation Guide

TROUBLE SHOOTING
 Is the 20 lb LP gas fuel tank valve turned off?
Turn the 20 lb LP gas fuel tank on.
I th ill l t d t th l ?
 Is there excessive fat in the food being grilled?
Keep flame on low or turn one burner off.
K th h d h illi t id i fl
Grill will not light
Excessive flare-ups

I
s
th
e gr
ill
proper
l
y connec
t
e
d
t
o
th
e gas supp
l
y
?
Contact a trained repair specialist or see Installation
Instructions.
 Is there gas in the 20 lb LP gas fuel tank?
Check the gas level.
 Is the igniter working?
Check that the igniter battery is properly installed or check
to see if the battery needs to be replaced. See the
“
Replacing the Igniter Battery
”
section
K
eep
th
e
h
oo
d
up w
h
en gr
illi
ng
t
o avo
id
excess
i
ve
fl
are-ups.
Move food to the warming rack until flames subside.
To avoid damage to the grill, do not spray water on gas
flames.
LP Gas:
Low heat
Replacing
the
Igniter
Battery
section
.
Check to see if the grill will match-light. See “Manually
Lighting the Main Grill” in the “Outdoor Grill Use” section.
Check for loose wire connections to the igniter or electrodes.
Check to see if debris is blocking the electrodes.
If a spark occurs anywhere but the igniter tip, replace the
igniter.
For outdoor grills using a 20lb LP gas fuel tank, slowly open
the tank valve.
NOTE: If flow limiting device activates, your grill may not light.
If your grill does light, the flames will be low and will not heat
properly.
1. Turn tank valve and all control knobs off and wait 30
seconds.
2
After shutting off the tank very slowly open the tank
 Is the gas supply fully turned on?
Check that the 20 lb LP gas fuel tank valve is fully open.
 Is the gas supply in the 20 lb LP fuel gas tank low?
Check the gas level.
Ithb li tlld di d diti ?
Burner flame will not stay lit
2
.
After
shutting
off
the
tank
,
very
slowly
open
the
tank
valve and wait 5 seconds before lighting.
3. Light the burners one at a time. See “Lighting the Main
Grill” section.
Natural Gas:
Gas pressure is affected by size and length of the gas line
from the house to the grill. Contact a qualified gas technician
to
p
rovide the Natural
g
as su
pp
l
y
to the selected
g
rill location

I
s
th
e
b
urner proper
l
y
i
ns
t
a
ll
e
d
an
d
i
n goo
d
con
diti
on
?
Check that the burner is installed properly. Check for defects
in the burner.
 Is the gas supply fully turned on?
Check that the 20 lb LP gas fuel tank valve is fully open.
 Is the gas supply in the 20 lb LP fuel gas tank low?
Ch k th l l
Flame is noisy, low or erratic
pgppyg
in accordance with the National Fuel Gas Code ANSI Z223.1/
NFPA54 - latest edition and local codes.
Before calling for assistance, please check
ASSISTANCE
Ch
ec
k
th
e gas
l
eve
l
.
 Does only one burner appear low?
Check and clean the burner ports if clogged or dirty. See
“General Cleaning” section.
 Is the gas supply hose bent or kinked?
Straighten the gas supply hose.
 Is the flame noisy or lifting away from the burner?
Burner may be getting too much air. Check the air shutter
adjustment see
“
Check and Adjust Burners
”
section
Before
calling
for
assistance,
please
check
“Troubleshooting.” If you still need help, follow the
instructions below.
When calling, please know the purchase date and the
complete model and serial number of your appliance. This
information will help us to better respond to your request.
If you need replacement parts
adjustment
,
see
Check
and
Adjust
Burners
section
.
 Is the burner flame mostly yellow or orange?
Grill may be in an area that is too windy, or not receiving
enough air. Check the burner air inlets for obstructions.
Check the air shutter adjustment, see “Check and Adjust
Burners” section.
If you have questions or need to order replacement parts,
contact Customer Service Center at 1-877-373-2301
Please direct all correspondence to:
Nexgrill Industries, Inc.
14050 Laurelwood Pl. Chino, CA 91710
Please include a daytime phone number in your
Please
include
a
daytime
phone
number
in
your
correspondence.
Accessories
Natural Gas Conversion Kit
Order Part Number 710-0003
31