8 | WARRANTY AND SERVICE
®/™ ©2018 KitchenAid. All rights reserved. KITCHENAID and the design of the stand mixer
are trademarks in the U.S. and elsewhere. Used under license in Canada.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our products
meets the exacting standards of KitchenAid
that, if your Electric Kettle should fail within
the first year of ownership, KitchenAid will
arrange to deliver an identical or comparable
replacement to your door free of charge and
arrange to have your original Electric Kettle
returned to us. Your replacement unit will also
be covered by our one year limited warranty.
If your Electric Kettle should fail within
the first year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address
(no P.O. Box numbers, please).
When you receive your replacement Electric
Kettle, use the carton, packing materials,
and prepaid shipping label to pack up your
original Electric Kettle and send it back to
KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
We’re so confident the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Electric Kettle
should fail within the first year of ownership,
we will replace your Electric Kettle with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty.
If your Electric Kettle should fail within
the first year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
When you receive your replacement Electric
Kettle, use the carton, packing materials,
and prepaid shipping label to pack up your
original Electric Kettle and send it back to
KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Electric Kettle
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
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