Setup and user guide
12
Troubleshooting
• Check that the electricity supply has not been shut off�
• If you are unable to turn the hob off after using it, disconnect it from the power supply�
• If alphanumeric codes appear on the display when the hob is switched on, consult the following
table for instructions�
Please note: The presence of water, liquid spilled from pots or any objects resting on any of the hob
buttons can accidentally activate or deactivate the control panel lock function�
ERROR CODE DESCRIPTION POSSIBLE CAUSE SOLUTION
C81, C82
The control panel switches
off because of excessively
high temperatures�
The internal temperature of
electronic parts is too high�
Wait for the hob to cool
down before using it again�
F02, F04
The connection voltage is
wrong�
The sensor detects a
discrepancy between the
appliance voltage and that of
the mains supply�
Disconnect the hob from
the mains and check the
electrical connection�
F01, F06, F12,
F13, F25, F34,
F35, F36, F37,
F41, F47, F58,
F61, F76
Disconnect the hob from the power supply� Wait a few seconds then reconnect the hob to
the power supply� If the problem persists, call the service centre and specify the error code
that appears on the display�
Troubleshooting
• Check that the electricity supply has not been shut off�
• If you are unable to turn the hob off after using it, disconnect it from the power supply�
• If alphanumeric codes appear on the display when the hob is switched on, consult the following
table for instructions�
Please note: The presence of water, liquid spilled from pots or any objects resting on any of the hob
buttons can accidentally activate or deactivate the control panel lock function�
ERROR CODE DESCRIPTION POSSIBLE CAUSE SOLUTION
C81, C82
The control panel switches
off because of excessively
high temperatures�
The internal temperature of
electronic parts is too high�
Wait for the hob to cool
down before using it again�
F02, F04
The connection voltage is
wrong�
The sensor detects a
discrepancy between the
appliance voltage and that of
the mains supply�
Disconnect the hob from
the mains and check the
electrical connection�
F01, F06, F12,
F13, F25, F34,
F35, F36, F37,
F41, F47, F58,
F61, F76
Disconnect the hob from the power supply� Wait a few seconds then reconnect the hob to
the power supply� If the problem persists, call the service centre and specify the error code
that appears on the display�