Product Guide

12
TROUBLESHOOTING
PROBLEM SOLUTION
If the Cordless Hand Mixer fails to start
Check if the Removable Battery is charged
and installed properly.
Charge the battery when the Battery LEDs
indicate low state of charge.
If the Removable Battery is not getting
charged
If you have a circuit breaker box, make sure
that the circuit is closed.
If the problem cannot be corrected
See the “Warranty and Service” sections.
Do not return the Cordless Hand Mixer to
the retailer. Retailers do not provide service.
LIMITED WARRANTY AND SERVICE
KITCHENAID
®
PRODUCT WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA,
PUERTO RICO, AND CANADA
This limited warranty extends to the original purchaser and any succeeding owner for the product operated in the 50 United States, the
District of Columbia, Puerto Rico, and Canada.
Length of Warranty: One Year Limited Warranty from date of delivery.
1. KitchenAid Will Pay for Your Choice of:
Hassle-Free Replacement of your product. See the “Arranging for Service” section in this warranty for details on how to arrange for
service, or call the Customer eXperience Center toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct defects in materials and workmanship that existed at the time this product
was purchased. Service will be provided by an Authorized KitchenAid Service Center.
2. KitchenAid Will Not Pay for (What is Not Covered By This Limited Warranty):
a) Commercial, non-residential, or multiple family use or use inconsistent with product instructions and manuals.
b) Defects or damage resulting from accident, alteration, misuse, abuse, fire flood, or acts of God.
c) Any shipping or handling costs to deliver your product to an Authorized Service Center.
d) Replacement parts or repair labor costs for the product operated outside the 50 United States, District of Columbia, Puerto
Rico, and Canada.
e) Damages, defects, or repairs caused by unauthorized servicers or use of non-genuine or third-party parts; however, use of
unauthorized service providers or non-genuine or third-party parts will not void this warranty.
f) Cosmetic damage (e.g., scratches, dents, chips, and other damage to finishes), unless damage results from defects in
materials and workmanship and is reported to KitchenAid within 30 days from date of delivery.
g) Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments (e.g., high salt concentrations, high
moisture or humidity or exposure to chemicals).
h) Products with original, factory-installed model/serial numbers removed, altered or not easily determined.
i) Incidental or consequential damages resulting from product failure.
j) Consumable parts or accessories.
3. DISCLAIMER OF IMPLIED WARRANTIES
Implied warranties, including any implied warranty of merchantability or implied warranty of fitness for a particular purpose, are
limited to ten years or the shortest period allowed by law. Some states and provinces do not allow limitations on the duration of
implied warranties of merchantability or fitness, so this limitation may not apply to you.
4. HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to
province. Some states and provinces, such as California, do not allow for limitations on the date your warranty coverage begins,
so this limitation may not apply to you.