Product Guide

EN
13
HASSLE-FREE REPLACEMENT WARRANTY 50 UNITED STATES, DISTRICT OF COLUMBIA, AND
PUERTO RICO
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your product should fail within the
first year of ownership due to defects in materials or workmanship, KitchenAid will arrange to deliver an identical or comparable
replacement to your door free of charge and arrange to have your original product returned to us. Your replacement unit will also be
covered by our one year limited warranty. Please follow these instructions to receive this quality service. If your product should fail
within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday.
Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the
consultant your complete shipping address (no P.O. Box numbers, please). When you receive your replacement product, use the
carton and packing materials to pack up your original product.
HASSLE-FREE REPLACEMENT WARRANTY CANADA
We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your product should fail
within the first year of ownership, KitchenAid Canada will replace your product with an identical or comparable replacement. Your
replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service.
If your product should fail within the first year of ownership, take the product or ship collect to an Authorized KitchenAid Service
Center. In the carton include your name and complete shipping address along with a copy of the proof of purchase (register receipt,
credit card slip, etc.). Your replacement product will be returned prepaid and insured. If you are unable to obtain satisfactory service in
this manner call our toll-free Customer eXperience Center at 1-800-807-6777.
Or write to us at:
Customer eXperience Center
KitchenAid Canada
200-6750 Century Ave.
Mississauga, ON L5N 0B7
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND
REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the product for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Center
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
®
/ ©2023 KitchenAid. All rights reserved. Used under license in Canada.