Instruction for Use

Before contacting the Customer Care Centre:
Switch the appliance on again to see if the problem
has been eliminated. If it has not, switch off the
appliance and repeat the operation after one hour.
If your appliance still does not work properly after
carrying out the checks listed in the
troubleshooting guide and switching the appliance
on again, contact the Customer Care Centre,
clearly explaining the problem and specifying:
• the appliance type and serial number (given on
the rating plate).
• the type of fault.
• the model.
• the Service number (the number after the word
SERVICE on the rating plate inside the appliance).
• your full address.
• your telephone number and area code.
Note:
If reversing of appliance door opening is
carried out by the Customer Care Centre it is
not covered by the warranty.
After-Sales Service
14
4. The inside light does not work.
• Firstly check point 1, then:
• Disconnect the appliance from the power supply. To access the lamp, refer to the instructions and
diagram on the attached product sheet.
• Check the lamp and, if necessary, replace it with a new one (max. 25 W, available only from the
Customer Care Centre ).
5. The red light on the control panel remains on and/or the acoustic alarm is activated.
The light and alarm are activated for the following reasons:
1. Temperature alarm (red light on and acoustic signal activated)
• Large amounts of fresh food have been recently placed in the freezer
• The freezer door does not close properly (see the section “Using the freezing compartment")
2. Power failure alarm (red light on, acoustic signal activated and freezer display flashing)
• The appliance has undergone a power failure (refer to the section “Using the freezer compartment”)
3. Faulty freezer sensor alarm (red led on, acoustic signal activated and the letter C shown on the
freezer display)
• The freezer compartment temperature sensor is faulty, but the appliance continues to work with an
emergency procedure. Call the Customer Care Centre .
4. Faulty refrigerator sensor alarm (red light on, acoustic signal activated and the letter C or E is shown
on the refrigerator display)
• A refrigerator compartment temperature sensor is faulty, but the appliance continues to work with
an emergency procedure. Call the Customer Care Centre .
Notes:
• If the front edge of the appliance is hot at the door seal edge, this is not a fault and prevents the
formation of condensate.
• If the temperature cannot be adjusted, make sure the control panel lock is not activated.
Troubleshooting guide
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