Warranty

3
Major Appliance Limited Warranty
Before contacting us to arrange service, some questions can be addressed without service. Please
visit the "Troubleshooting" section at https://www.kitchenaid.com/owners for Troubleshooting help. In
Canada, visit https://www.kitchenaid.ca/owners.
HOW TO MAKE A CLAIM
All warranty service is provided exclusively by our authorized KitchenAid Service Providers. For
service, contact the KitchenAid Customer eXperience Center. In the U.S.A., call 1-800-422-1230. In
Canada, call 1-800-807-6777. If outside the 50 United States or Canada, contact your authorized
KitchenAid dealer to determine whether another warranty applies.
WHAT IS COVERED
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or
Canada and applies only when the major appliance is used in the country in which it was purchased:
ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE (PARTS AND LABOR
INCLUDED): KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter
“KitchenAid”) will pay for factory-specified replacement parts and labor to correct defects in materials
or workmanship that existed when this major appliance was purchased, or at its sole discretion,
replace the product. In the event of product replacement, your appliance will be warranted for
remaining term of the original unit’s warranty period.
TWO (2) YEARS FROM THE DATE OF ORIGINAL PURCHASE (PARTS AND LABOR
INCLUDED): KitchenAid will pay for factory-specified replacement parts and labor for the products
listed below to correct defects in materials or workmanship that existed when this major appliance was
purchased, or at its sole discretion, replace the product. In the event of product replacement, your
appliance will be warranted for remaining term of the original unit’s warranty period.
Commercial-Style Range Built-In Refrigerator
Built-In Ice Maker
YEARS TWO (2) THROUGH FIVE (5) FROM THE DATE OF ORIGINAL PURCHASE (CERTAIN
COMPONENT PARTS AND LABOR INCLUDED): KitchenAid will pay for factory-specified
replacement parts and labor for the component parts listed below to correct non-cosmetic defects in
materials or workmanship in these parts that prevent function of this major appliance and that existed
when this major appliance was purchased.
Refrigerator
Built-In Ice Maker
Specialty & Undercounter
Refrigerator
Sealed Refrigeration system (includes compressor, evaporator, condenser, dryer, and connecting
tubing)
See next page for What is Not Covered by this Limited Warranty.