Warranty
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Major Appliance Limited Warranty
Before contacting us to arrange service, please determine whether your product requires repair.
Some questions can be addressed without service. Please take a few minutes to review the
Troubleshooting section of the Use and Care Guide or visit producthelp.kitchenaid.com.
HOW TO MAKE A CLAIM
All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the
U.S. and Canada, direct all requests for warranty service to:. In the U.S.A., call 1-800-422-1230.
In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine
whether another warranty applies.
WHAT IS COVERED
ONE YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major appliance is installed, operated, and
maintained according to instructions attached to or furnished with the product, KitchenAid brand of
Whirlpool Corporation or Whirlpool Canada LP (hereafter “KitchenAid”) will pay for factory specied
replacement parts and repair labor to correct defects in materials or workmanship that existed when
this major appliance was purchased or, at its sole discretion, replace the product. In the event of
product replacement, your appliance will be warranted for the remaining term of the original unit’s
warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY LINER AND SEALED
REFRIGERATION SYSTEM (PARTS AND LABOR)
In the second through fth years from the date of original purchase, when this major appliance is
installed, operated, and maintained according to the instructions attached to or furnished with the
product, KitchenAid will pay for factory specied replacement parts and repair labor for the following
components to correct non-cosmetic defects in materials or workmanship in this part that prevent
function of the refrigerator and that existed when this major appliance was purchased:
■ Refrigerator/freezer cavity liner if the part cracks due to defective materials or workmanship.
■ Sealed refrigeration system (includes compressor, evaporator, condenser, dryer, and connecting
tubing).
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY ON SEALED REFRIGERATION
SYSTEM (PARTS ONLY—LABOR NOT INCLUDED)
In the sixth through tenth year from the date of purchase, when this major appliance is installed,
operated, and maintained according to instructions attached to or furnished with the product,
KitchenAid will pay for factory specied replacement parts to correct defects in materials or
workmanshipin the sealed refrigeration system (includes compressor, evaporator, condenser, dryer,
and connecting tubing) that existed when this major appliance was purchased.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a KitchenAid
designated service company. This limited warranty is valid only in the United States or Canada and
applies only when the major appliance is used in the country in which it was purchased. This limited
warranty is eective from the date of original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.