French Door Refrigerator Réfrigérateur à porte à double battant Refrigerador de dos puertas User Guide Guide de l’utilisateur Manual del usuario THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.kitchenaid.com. In Canada, register your refrigerator at www.kitchenaid.ca. For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the refrigerator compartment.
TABLE OF CONTENTS/TABLE DES MATIÈRES/ÍNDICE REFRIGERATOR SAFETY.........................3 PARTS AND FEATURES ...........................4 What’s New Behind the Doors? ..............5 GETTING STARTED ..................................6 INSTALLATION INSTRUCTIONS..............8 Unpack the Refrigerator ..........................8 Location Requirements ...........................8 Remove and Replace Refrigerator Doors .......................................................
REFRIGERATOR SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
Proper Disposal of Your Old Refrigerator WARNING Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage. IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous—even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
What’s New Behind the Doors? Your KitchenAid® French door bottom-mount refrigerator comes equipped with various innovative storage and energy efficient features. Energy and Normal Operating Sounds Removable Door Bins Your new French door bottom-mount refrigerator has been designed with a linear compressor to optimize energy efficiency and better regulate temperatures to match cooling demand. You may notice that it operates differently than your previously owned refrigerator.
Fingerprint-Resistant Steel and Black Stainless Steel (on some models) A specialized coating for stainless steel that resists smudges, fingerprints, and water marks. It is easy to clean with just water and a towel. Power Outage Indicator If the power should go out while you are away from home, this indicator will let you know that the refrigerator has been without power.
DOOR ALIGNMENT Shelf Height Adjustment Align Refrigerator Doors ✔ If doors are uneven: ❑ Ensure the refrigerator is level. ❑ Keeping both refrigerator doors closed, pull out the freezer drawer. Locate the bottom hinge pin of the right-hand refrigerator door. The alignment screw is inside the bottom hinge pin. ❑ Insert the short end of the ¹⁄8" hex key wrench (packed with the Door Handle Installation Instructions) into the bottom hinge pin until it is fully engaged in the alignment screw.
INSTALLATION INSTRUCTIONS Unpack the Refrigerator WARNING Location Requirements WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury. Explosion Hazard Refrigerator Delivery ■ A minimum door opening of 33" (838 mm) is required. If door opening is 36" (914 mm) or less, then removal of doors, drawer, and hinges is required. ■ Cart the refrigerator from the side for all door openings.
Remove and Replace Refrigerator Doors NOTE: Measure the width of your door opening to see whether or not you need to remove the refrigerator doors to move the refrigerator into your home. If door removal is necessary, see the following instructions. IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control off. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
A WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury. Bottom Door Hinge For your convenience, the refrigerator doors have bottom hinges with door closers. These closers allow the doors to swing fully closed with just a gentle push. IMPORTANT: So that the closers feature will operate properly, the doors must be removed only when open to a 90° angle to the front of the cabinet.
A B C D 3. Disconnect the wiring plug located on top of the door hinge. C. TORX® T25® screws D. Top hinge A. Top hinge cover screw B. Top hinge cover ■ WARNING Grasp each side of the wiring plug. With your left thumb, press down to release the catch and pull the sections of the plug apart. NOTE: Do not remove the green ground wire. It should remain attached to the door hinge. Excessive Weight Hazard Use two or more people to lift the refrigerator door.
Replace Drawer Front 1. Pull out the freezer drawer glides to their full extension. Replace Right-Hand Refrigerator Door 1. Set the right-hand door onto the bottom hinge pin. 2. Insert the top hinge pin into the open hole in the top of the refrigerator door. 3. Using the 3 TORX® T25® screws, fasten the hinge to the cabinet. Do not tighten the screws completely. 2.
Electrical Requirements WARNING ■ If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System” section. If you have questions about your water pressure, call a licensed, qualified plumber. Connect the Water Supply Electrical Shock Hazard Read all directions before you begin.
4. Now you are ready to connect the copper tubing to the shut-off valve. Use 1⁄4" (6.35 mm) O.D. (outside diameter) soft copper tubing to connect the shut-off valve and the refrigerator. ■ Ensure that you have the proper length needed for the job. Be sure both ends of the copper tubing are cut square. ■ Slip compression sleeve and compression nut onto copper tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench.
3. Firmly push the handle toward the door until the handle base is flush against the door. 4. While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew. 4. Using a left-to-right motion, tighten the setscrew a quarter turn at a time just until it begins to contact the shoulder screw. Do not fully tighten. 5. Repeat steps 3 and 4 to fasten the right-hand setscrew to the shoulder screw. 6.
Refrigerator Leveling and Door Closing The base grille covers the adjustable brake feet and roller assemblies located at the bottom of the refrigerator below the freezer drawer. Before making any adjustments, remove the base grille and move the refrigerator to its final location. Tools Needed: ¼" hex driver Tools Provided: ¼" hex key 1. Use a ¼" hex nut driver to remove both screws in base grille. To Align the Doors: ■ Keeping both refrigerator doors closed, pull out the freezer drawer.
FILTERS AND ACCESSORIES 4. Remove the water filter cap from the water filter. Water Filtration System Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts. Replace and Install the Water Filter 5. Install the water filter cap onto the new filter.
The Water Filter Status Light Replacing the Air Filter The water filter status lights will help you know when to change your water filter. ■ ORDER FILTER (yellow) — It is almost time to change the water filter. “Order Filter” display is ON all of the time but OFF in Showroom mode and Sabbath mode. ■ REPLACE FILTER (red) — Replace the water filter. While you are dispensing water, “Replace Filter” icon will flash constantly from the beginning to the end of dispensing.
2. Find the package containing the Produce Preserver inside the refrigerator and install the Produce Preserver into the drawer according to the instructions provided in the package. REFRIGERATOR USE Replacing the Produce Preserver The disposable packet(s) should be replaced every 6 months or when the status indicator changes completely from white to red. To order replacements, contact us. See “Accessories” section for information on ordering. 1. Remove the used packets from the produce preserver housing.
Using the Controls The Temperature Control UI is located above the external dispenser and on the side of the left refrigerator door. View Temperature Set Points 1. Touch [—]/[+] for Refrigerator or [—]/[+] for Freezer and toggle through temperature set points. NOTE: To view temperature in degrees Celsius, touch and hold the [°F/°C] button for 3 seconds and the temperature display will change. To return to Fahrenheit, touch and hold the [°F/°C] for 3 seconds and the temperature display will change.
Sound On/Off Max Cool The Max Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures. ■ To turn on the Max Cool feature, press the Max Cool button. When the button is pressed, the icon will blink 3 times and appear on the display screen. ■ To manually turn off the Max Cool feature, press the Max Cool button and the display will blink 3 times and turn off. The Max Cool feature will remain ON for 24 hours unless manually turned off.
2. Release the dispenser paddle for 5 seconds. Repeat steps 1 and 2 until water begins to flow. Additional Features Door Ajar Alarm The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors and drawer to turn it off. NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, touch any button on the control panel.
Save Favorite Fill Household water pressure may affect the accuracy of the Favorite Fill feature. So, for optimum performance of your water dispenser, you must first calibrate Measured Fill. (See Measured Fill section). NOTE: Water will not be dispensed using the Favorite Fill feature unless your preferred Favorite Fill amount is saved first. IMPORTANT: Flush the water system before Favorite Fill. ■ For best results, calibration should be performed when water is not being used in the house. 1.
2. Touch FAVORITE FILL to turn on, then touch to select Favorite 1 or Favorite 2. Touch the third time to exit Favorite Fill display. WARNING 3. Touch DISPENSE WATER (center button) or press paddle and the selected amount of water will be dispensed. NOTES: ■ The Favorite Fill dispenser will automatically time out after 1 minute of inactivity. Cut Hazard You can refill several glasses with the same measurement by continuing to touch DISPENSE WATER (center button) after each glass fill. 4.
■ Touch and hold CUBED ICE for 3 seconds to unlock the dispenser. ■ The display screen indicates when the dispenser is locked. Ice Maker and Storage Bin IMPORTANT: To avoid low ice production and poor quality ice, flush the water system before turning on the ice maker. See “Water Dispenser” section. ■ Following installation, allow 24 hours to produce the first batch of ice. Discard the first 3 batches of ice produced. Allow 2 to 3 days to fill the ice storage bin.
Wine Rack and/or Under Shelf Storage Pan 3. Apply pressure to the top of the shelf to ensure the shelf is properly seated on the shelf mounts. Under one shelf, there are brackets installed to the supports (one bracket on each support). The wine rack or under-shelf storage rests in these brackets. To remove and replace the wine rack or pan: 1. Remove the wine rack/pan by lifting it up off the brackets. Press the right-hand side of the rack inward until it is free of its bracket.
3. Replace the tray by placing it on the bottom tray guide and pushing it past the tray stop into position. To replace crisper(s) cover(s): 1. Remove the crisper pan, platter pocket, and crisper glass before removing the crisper. 2. Fit back of cover frame into supports on side walls of the refrigerator and lower the front of the cover frame into place. 3. Slide rear of glass insert into cover frame and lower front into place.
Audio Reference Freezer Drawers Tone Assignment Small Items Bin (on some models) This drawer divider is not removable and is for small, delicate items. For storage flexibility, the drawer bin can move forward and back, allowing you to store larger items in one section of the freezer. Pizza Pocket Space at the front of the drawer allows vertical storage of additional pizza boxes. Tone Name Usage Examples POWER ON Cooling system is turned on every time the product is powered on.
REFRIGERATOR CARE DO USE DO NOT USE ✔ Soft, clean cloth ✘ Abrasive cloths ✘ Paper towels or newsprint Cleaning WARNING ✘ Steel-wool pads ✔ Warm, soapy water with a mild detergent ✘ Abrasive powders or liquids ✘ Ammonia ✘ Citrus-based cleaners ✘ Acidic or vinegar-based cleaners ✘ Oven cleaners Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. Both the refrigerator and freezer sections defrost automatically.
Interior Cleaning IMPORTANT: Refrigerator shelves with under-shelf, LED lighting are not dishwasher safe. 1. Unplug refrigerator or disconnect power. 2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, visit www.kitchenaid.custhelp.com or call 1-800-253-1301. In Canada, visit www.kitchenaid.ca. Contact us by mail with any questions or concerns at the address below: In Canada: KitchenAid Brand Home Appliances Customer eXperience Centre 200 – 6750 Century Ave.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience The motor seems to run too much. (cont.) The lights do not work. The Temperature Control UI does not turn on Possible Causes Solution The door(s) are opened too frequently Warm air entering the refrigerator causes it to run more. Open or for too long. the door less often. The refrigerator door or freezer drawer is ajar. Make sure the refrigerator is level.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience Possible Causes Solution Unusual Noise (cont.) Creaking/Cracking/ Grinding May be heard as ice is being ejected from the ice maker mold. This is normal. Clatter May be heard when the ice falls into the ice storage bin. This is normal. Temperature and Moisture Temperature is too warm. The refrigerator has just been installed.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience Possible Causes Solution Ice and Water (cont.) The ice maker is not producing ice or is not producing enough ice. (cont.) The ice cubes are hollow or small. NOTE: This is an indication of low water pressure. Off-taste, odor, or gray color in the ice or water An ice cube is jammed in the ice maker. Remove ice from ice maker with a plastic utensil.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience Possible Causes Solution Ice and Water (cont.) The water and ice dispenser will not operate properly. (cont.) A reverse osmosis water filtration system is connected to the cold water supply. A reverse osmosis water filtration system can decrease water pressure. See “Water Supply Requirements” section. The water filter may be clogged.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience Possible Causes Water from the dispenser Water from the dispenser is chilled to is warm. 50°F (10°C). Solution This is normal. The refrigerator has just been installed. Allow 24 hours after installation for the water supply to cool completely. A large amount of water was recently dispensed. Allow 3 hours for the water supply to cool completely.
PERFORMANCE DATA SHEET Water Filtration System Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters) System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53, Standard 401, and CSA B483.1 for the reduction of contaminants specified on the Performance Data Sheet. This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below.
® KITCHENAID REFRIGERATION LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■ Name, address and telephone number ■ Model number and serial number ■ A clear, detailed description of the problem ■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1.