FRENCH D OOR BOTTOM MOUNT REFRIGERATOR U SE & CARE GUIDE W W W. K I T C H E N A I D . C O M U .S.: 1-800-422-123 0 W10859993A W W W. K I T C H E N A I D .
TABLE OF CONTENTS Congratulations on your purchase and welcome to the KitchenAid Brand family of high-quality appliances. Your new KitchenAid® French Door Refrigerator combines advanced cooling technology with simple operation and high efficiency. Each appliance that leaves our factory is inspected thoroughly to ensure that it is working properly. REFRIGERATOR SAFETY ....................................................... 3 Proper Disposal of Your Old Refrigerator..............................
REFRIGERATOR SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
PARTS AND FEATURES A B C I D H E F A. Ice maker B. Air filter C. Water filter D. Door bins E. Crispers F. Pantry drawer G. Freezer drawer H. LED ramp-on lighting I. In-Door-Ice® ice dispensing system G What’s New Behind the Doors? Your KitchenAid ® French Door Refrigerator comes equipped with various innovative storage and energy efficient features.
INSTALLATION INSTRUCTIONS Unpack the Refrigerator WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury. Remove the Packaging Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue.
INSTALLATION INSTRUCTIONS Remove and Replace Refrigerator Doors NOTE: Measure the width of your door opening, to see whether or not you need to remove the refrigerator doors to move the refrigerator into your home. If door removal is necessary, see the following instructions. IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control OFF. Unplug the refrigerator or disconnect power.
INSTALLATION INSTRUCTIONS Remove Right-Hand Refrigerator Door Remove Left-Hand Refrigerator Door IMPORTANT: The tubing and wiring for the water dispenser run through the left-hand door hinge, so they must be disconnected before removing the door. 1. Using a Phillips screwdriver, remove the cover from the top hinge. WARNING A Electrical Shock Hazard Disconnect power before removing doors. Failure to do so can result in death or electrical shock. 1. Unplug refrigerator or disconnect power. 2.
INSTALLATION INSTRUCTIONS Style 2 - Firmly pull up on the clasp. Then, pull the tubing out of the fitting. NOTE: The water dispenser tubing remains attached to the left-hand refrigerator door. 5. Lift the refrigerator door from the bottom hinge pin. The top hinge will come away with the door. NOTE: It may not be necessary to remove the bottom hinges and brake feet assemblies to move the refrigerator through a doorway.
INSTALLATION INSTRUCTIONS Remove and Replace Freezer Drawer Front Depending on the width of your door opening, it may be necessary to remove the freezer drawer front to move the refrigerator into your home. IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control OFF, and unplug the refrigerator or disconnect power. Remove food from the freezer drawer.
INSTALLATION INSTRUCTIONS Electrical Requirements WARNING Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection. Recommended Grounding Method Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided.
INSTALLATION INSTRUCTIONS Connect to Water Line Connect to Refrigerator IMPORTANT: If you turn the refrigerator on before the water is connected, turn the ice maker OFF. 1. Unplug refrigerator or disconnect power. 2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water. 3. Use a quarter-turn shutoff valve or the equivalent, served by a ¹⁄₂" household supply line.
INSTALLATION INSTRUCTIONS 4. Install the water supply tube clamp around the water supply line to reduce strain on the coupling. 5. Turn shutoff valve ON. 6. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak. 7. On some models, the ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your appliance dealer.
INSTALLATION INSTRUCTIONS 8. Repeat steps 2 through 7 to install the other handle onto the adjacent refrigerator door. 9. With the drawer(s) closed, place the handle onto the shoulder screws so that the setscrews are facing down toward the floor. A 14. Once both setscrews have been partially tightened as instructed in the previous steps, fully tighten both setscrews. IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn.
INSTALLATION INSTRUCTIONS 4. Make sure the doors close easily. If you are satisfied with the door opening and closing, skip the next section and go to “Align the Doors.” If, however, the doors do not close easily or the doors pop open, adjust the tilt. To Adjust the Cabinet Tilt: Open the freezer drawer. Use a ¹⁄₄" hex driver to turn both brake feet clockwise the same amount. This will raise the front of the refrigerator. It may take several turns to allow the doors to close easier.
FILTERS AND ACCESSORIES Water Filtration System Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts. 5. Turn the filter clockwise 90 degrees (¹⁄₄ turn), until it locks into the housing. NOTE: If the filter is not correctly locked into the housing, the water dispenser will not operate.
FILTERS AND ACCESSORIES Replace the Water Filter To purchase a replacement water filter, see “Accessories.” Replace the disposable water filter when indicated on the water filter status display or at least every 6 months. If water flow to your dispenser or ice maker decreases noticeably, change the water filter sooner. 1. Locate the water filter compartment in the right-hand side of the refrigerator ceiling. Push up to release and lower the compartment door. Install Air Filter 2.
FILTERS AND ACCESSORIES Models without notches: Place the indicator somewhere it is easily visible — either inside the refrigerator, or elsewhere in your kitchen or home. Install Produce Preserver Replacing the Air Filter The disposable air filter should be replaced every 6 months when the status indicator has completely changed from white to red. To order a replacement air filter, contact us. See “Accessories” in the User Guide, Use and Care Guide or User Instructions for information on ordering. 1.
FILTERS AND ACCESSORIES Installing the Status Indicator The produce preserver comes with a status indicator, which should be activated and installed at the same time the pouches are installed. 3. Slide open the cap on the top of the produce preserver housing. 4. Place the indicator in the top of the housing, facing outward. 5. Slide the cap closed, and check that the indicator is visible through the rectangular hole in the cap.
REFRIGERATOR USE Opening and Closing Doors There are two refrigerator compartment doors. The doors can be opened and closed either separately or together. There is a vertically-hinged seal on the left refrigerator door. When the left side door is opened, the hinged seal automatically folds inward so that it is out of the way. A When both doors are closed, the hinged seal automatically forms a seal between the two doors. Using the Controls The controls are located above the external dispenser. A.
REFRIGERATOR USE Recommended Freezer Temperature Cooling On/Off Your refrigerator and freezer will not cool when cooling is turned off. To turn cooling off, press and hold the LOCK and MEASURED FILL buttons at the same time for 3 seconds. When cooling is off, “Refrigeration Cooling is Off” will appear on the display screen as shown. IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time.
REFRIGERATOR USE Max Ice The Max Ice feature assists with temporary periods of heavy ice use by increasing ice production. To turn on the Max Ice feature, press the OPTIONS button to enter Options mode, then press the TEMPERATURE button, under Max Ice, to activate the feature. When the feature is on, the Max Ice icon will appear on the dispenser display screen. The Max Ice feature will remain on for 24 hours unless manually turned off.
REFRIGERATOR USE Water and Ice Dispensers IMPORTANT: Allow 3 hours for the refrigerator to cool down and chill water. Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. 2. Press and hold the OPTIONS and LOCK buttons at the same time for 3 seconds. The words “Back” and “1 Cup” will appear on the display screen. Also, the Calibrate Measured Fill icon will illuminate and remain lit while the Measured Fill feature is being calibrated.
REFRIGERATOR USE 4. When 1 cup of water has been correctly dispensed into the measuring cup, press the MEASURED FILL button under the word “Confirm” to confirm the calibration. Press ICE MODE, under Back, to manually turn off the Measured Fill feature and return to the home screen. NOTE: The dispenser will automatically turn off Measured Fill after 1 minute of inactivity. When Measured Fill is turned off, any changes you have made will be lost and all defaults will be restored. A A. 1 cup of water 5.
REFRIGERATOR USE The Ice Dispenser The Dispenser Drip Tray Ice dispenses from the ice maker storage bin. To turn off the ice maker, see “Ice Maker and Storage Bin.” The dispenser may continue to make noise and ice may continue to dispense for several seconds after releasing the dispenser button or paddle. IMPORTANT: If the ice cubes are hollow or have an irregular shape, it could be because of low water pressure. See “Water Supply Requirements.” There is an insert in the dispenser drip tray.
REFRIGERATOR USE Ice Maker and Ice Storage Bin (on some models) IMPORTANT: To avoid low ice production and poor quality ice, flush the water system before turning on the ice maker. See “Water Dispenser.” Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. Allow 2 to 3 days for the storage bin to fill completely following installation. Your ice maker has an automatic shutoff.
REFRIGERATOR FEATURES Important information to know about glass shelves and covers: Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
REFRIGERATOR FEATURES Crisper and Crisper Cover To remove the crisper(s) cover: 1. Remove crisper(s). 2. Holding the glass insert firmly with one hand, press up in center of glass insert until it rises above the plastic frame. Gently slide the glass insert forward to remove. 3. Lift the cover frame up and remove it. The humidity level in the crisper drawers is automatically regulated, so there is no humidity control. To remove and replace a crisper drawer: 1. Remove the drawer by pulling it open halfway.
REFRIGERATOR FEATURES Drawer Divider To remove the divider: 1. Pull the drawer out to its full extension. 2. Lift the front of the divider and lift the divider out. To replace the divider: 1. Position the divider so that the features on the bottom of the divider align with the matching features in the drawer. 2. Lower the divider into place. Meat Storage Guide Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times.
REFRIGERATOR CARE Cleaning WARNING Style 2 - Stainless Steel IMPORTANT: Damage to stainless steel finish due to improper use of cleaning products, or using non-recommended cleaning products, is not covered under the warranty.
REFRIGERATOR CARE Condensor Cleaning There is no need for routine condensor cleaning in normal home operating environments. If the environment is particularly greasy or dusty or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency. If you need to clean the condensor: 1. Unplug refrigerator or disconnect power. 2. Remove the base grille. 3.
TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com. In Canada, visit www.kitchenaid.ca (website may not be compatible with some mobile devices). Contact us by mail with any questions or concerns at the address below: In the U.S.A.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS The motor seems to run too much High efficiency compressor and fans Larger, more efficient refrigerators run longer at lower, more energy efficient speeds. The room or outdoor temperature is hot. It is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator in an indoor, temperature controlled environment. See “Location Requirements.” A large amount of warm food has been recently added.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS Pulsating/Whirring Fans/compressor adjusting to optimize performance during normal compressor operation This is normal. Popping Contraction/expansion of inside walls, especially during initial cool-down This is normal. Hissing/Dripping Flow of refrigerant, or flow of oil in the compressor This is normal. Vibration The refrigerator may not be steady Adjust the leveling screws and lower the leveling foot firmly against the floor.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS Temperature is too cold in the refrigerator/crisper The refrigerator air vent(s) are blocked. If the air vent located in the top, left, rear corner of the refrigerator compartment is blocked by items placed directly in front of it, the refrigerator will get too cold. Move items away from the air vent. The controls are not set correctly for the surrounding conditions. Adjust the controls a setting warmer. Check the temperature in 24 hours.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS The ice cubes are hollow or small NOTE: This is an indication of low water pressure. The water shutoff valve is not fully open. Turn the water shutoff valve fully open. There is a kink in the water source line. A kink in the line can reduce water flow. Straighten the water source line. A water filter is installed on the refrigerator. Remove filter and operate ice maker.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS The water and ice dispenser will not operate properly The refrigerator is not connected to a water supply or the water supply shutoff valve is not turned on. Connect the refrigerator to the water supply and turn the water shutoff valve fully open. There is a kink in the water source line A kink in the water line can reduce water flow from the water dispenser and result in hollow or irregular shaped ice. Straighten the water source line.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS Water from the dispenser is warm Water from the dispenser is chilled to 50°F (10°C). This is normal. The refrigerator has just been installed. Allow 24 hours after installation for the water supply to cool completely. A large amount of water was recently dispensed. Allow 3 hours for the water supply to cool completely. Water has not been recently dispensed. The first glass of water may not be cool. Discard the first glass of water dispensed.
PERFORMANCE DATA SHEETP Water Filtration System Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters) System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53, Standard 401, and CSA B483.1 for the reduction of contaminants specified on the Performance Data Sheet. This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below.
KITCHENAID REFRIGERATION LIMITED WARRANTY ® ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: Name, address and telephone number Model number and serial number A clear, detailed description of the problem Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1.
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AT YOUR SERVICE WE CAN HELP WITH YOUR QUESTIONS You will need the model and serial number, located on the inside wall of the refrigerator compartment. For future reference, record the model and serial number here. Serial Number Model Number Country Call or Visit Us Online At Write U.S.A. 1-800-422-1230 www.kitchenaid.com KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Canada 1-800-807-6777 www.kitchenaid.