Owner's Manual
12
In the United States and Puerto Rico:
For service information, or to order 
accessories or replacement parts, call 
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, 
KitchenAid Small Appliances, 
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the 
store where you purchased the Stand Mixer 
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so confident the quality of our 
products meets the exacting standards 
of KitchenAid that, if your Stand Mixer 
should fail within the first year of 
ownership, KitchenAid will arrange 
to deliver an identical or comparable 
replacement to your door free of charge 
and arrange to have your original Stand 
Mixer returned to us. Your replacement 
unit will also be covered by our one year 
limited warranty. 
If your Stand Mixer should fail within the 
first year of ownership, simply call our 
toll-free Customer eXperience Center at 
1-800-541-6390 Monday through Friday. 
Please have your original sales receipt 
available when you call. Proof of purchase 
will be required to initiate the claim. Give 
the consultant your complete shipping 
address (no P.O. Box numbers, please).
When you receive your replacement Stand 
Mixer, use the carton, packing materials, 
and prepaid shipping label to pack up 
your original Stand Mixer and send it back 
to KitchenAid.
We’re so confident the quality of our 
products meets the exacting standards 
of the KitchenAid brand that, if your 
Stand Mixer should fail within the first 
year of ownership, we will replace 
your Stand Mixer with an identical 
or comparable replacement. Your 
replacement unit will also be covered 
by our one year limited warranty. 
If your Stand Mixer should fail within 
the first year of ownership, simply call 
our toll-free Customer eXperience Center 
at 1-800-807-6777 Monday through Friday. 
Please have your original sales receipt 
available when you call. Proof of purchase 
will be required to initiate the claim. Give 
the consultant your complete shipping 
address.
When you receive your replacement Stand 
Mixer, use the carton, packing materials, 
and prepaid shipping label to pack up 
your original Stand Mixer and send it back 
to KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, 
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,  
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
®/™ ©2021 KitchenAid. All rights reserved. KITCHENAID and the design of the 
stand mixer are trademarks in the U.S. and elsewhere. Used under license in Canada.










