Use and Care Guide

ENGLISH
WARRANTY AND SERVICE | 7
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto
Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Ceramic
Bowl for information on how to obtain
service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Ceramic Bowl
should fail within the first five years
of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Ceramic
Bowl returned to us. Your replacement unit
will also be covered by our five-year limited
warranty.
If your Ceramic Bowl should fail within
the first five years of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address (no P.O. Box numbers, please).
When you receive your replacement
Ceramic Bowl, use the carton, packing
materials, and prepaid shipping label to
pack up your original Ceramic Bowl and
send it back to KitchenAid.
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Ceramic
Bowl should fail within the first five years
of ownership, we will replace your Ceramic
Bowl with an identical or comparable
replacement. Your replacement unit will
also be covered by our five-year limited
warranty.
If your Ceramic Bowl should fail within the
first five years of ownership, simply call our
toll-free Customer eXperience Center at
1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address.
When you receive your replacement
Ceramic Bowl, use the carton, packing
materials, and prepaid shipping label to
pack up your original Ceramic Bowl and
send it back to KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
®/™ ©2017 All rights reserved. KITCHENAID and the design of the stand mixer
are trademarks in the U.S. and elsewhere. Used under license in Canada.