Thermostat User Manual

BAC-10000 Series 18 Operation Guide, Rev. J
Cover and Display Issues
Cover Binds on Backplate
• Carefully remove the FlexStat cover from the
backplate and inspect for bent pins and/or termi-
nal socket connectors. If cover pins are bent, use
a needle-nose pliers to straighten them. If socket
connectors are bent, use a pointed object (such
as a thumbtack or straightened paperclip) to
straighten them. (Pushing the pointed object into
the socket from the back side can be helpful.)
• Replace the backplate.
NOTE: When installing the cover on the
backplate, be sure to not pinch or dislodge
any wiring. Do not use excessive force.
If there is any binding, pull out cover
and examine pins and terminal socket
connectors.
Display Is Blank or Erratic
• Check that Display Blanking is not unintention-
ally enabled. (See System Setup on page 13.)
• Check for a tripped circuit breaker to the trans-
former.
• Check for proper supply voltage from trans-
former and that the transformer has enough
capacity (VA) for all connected devices (see their
respective data sheets).
• Carefully remove the FlexStat cover from the
backplate, check pins and connectors, and rein-
sert. (See Cover Binds on Backplate on page 18.)
• Check connections.
• Put another FlexStat on the installed backplate,
and if the second FlexStat functions properly,
replace the rst FlexStat.
Display Freezes (Buttons Have No Effect)
• Carefully remove the FlexStat cover from the
backplate and ensure the WD (watch dog)
jumper (near the boom of the board) is installed
on the le and center pins. The jumper is tem-
porarily removed during a rmware update and
should be reinstalled when the process is com-
pleted. (See the KMD-5699 Installation Guide,
P/N 913-019-04, for more information.) Reinstall-
ing the cover on the backplate will restart the
FlexStat.
Custom Programming and Web Issues
Control Basic Programs Do Not Work
NOTE: The FlexStat has a library of built-
in applications and options that are
congured through the FlexStat’s display.
Beyond these standard congurations,
custom changes can be added to a FlexStat
using KMC’s BACstage (ver. 2.4.0.26 or
later) or TotalControl (ver. 2.0.5 or later).
NOTE: Control Basic (read-only) programs 1
through 5 are used for built-in applications
and can not be modied directly. Programs
6 through 10 are empty and can be used for
additional programming. Using BACstage
or TotalControl, a program (1 through 5)
can be copied, pasted into a new program
code object (6 through 10), edited, and
run in place of the original. (Although
programs 1–5 cannot be edited, they can be
halted and set to not autorun aer restart.)
NOTE: Customized programs are the responsibility
of the user. KMC Controls does not provide
support for such programs.
• In the BAC-10000 Series Application Guide (P/N
913-019-03), carefully REVIEW ALL the infor-
mation in the Custom Programming section!
• Set programs to autorun and/or check if they
have halted. Review (Advanced) CB (Control
Basic) Programs on page 6.
• Ensure objects are wrien to correct priority
levels. See the Custom Web Graphics section in
the BAC-10000 Series Application Guide (P/N
913-019-03).
• Custom programming requires BACstage (ver.
2.4.0.26 or later) or TotalControl (ver. 2.0.5 or
later). Upgrade to the latest version for the most
complete functionality.
• For assistance with Control Basic commands, see
the Help system in TotalControl or BACstage.
Custom Web Graphics Do Not Work
• In the BAC-10000 Series Application Guide (P/N
913-019-03), review the Custom Web Graphics
section.
• See also Control Basic Programs Do Not Work
above.