kn2124v-4132.book Page i Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ KN2124v / KN2140v / KN4124v / KN4140v KN2116A / KN2132 / KN4116 / KN4132 User Manual www.aten.
kn2124v-4132.book Page ii Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
kn2124v-4132.book Page iii Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.
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kn2124v-4132.book Page v Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
kn2124v-4132.book Page vi Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
kn2124v-4132.book Page vii Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
kn2124v-4132.book Page viii Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
kn2124v-4132.book Page ix Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
kn2124v-4132.book Page x Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Adapter Cable Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . 150 Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Chapter 10.
kn2124v-4132.book Page xi Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Install the Active Directory Schema Snap-in . . . . . . . . . . . . . . . . . . . . . . 174 Create a Start Menu Shortcut Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Extend and Update the Active Directory Schema . . . . . . . . . . . . . . . . . . 175 Creating a New Attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
kn2124v-4132.book Page xii Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Connection Setup Example (Windows XP). . . . . . . . . . . . . . . . . . . . 215 KA7140 Configuration and Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Operation . . . . . . . . . . . . .
kn2124v-4132.book Page xiii Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual About This Manual This User Manual is provided to help you get the most from your KVM Over the NETTM system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KN2124v / KN2140v / KN4124v / KN4140v / KN2116A / KN2132 / KN4116 / KN4132 KVM Over the NETTM System.
kn2124v-4132.book Page xiv Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Chapter 11, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM Over the NETTM switch ports. Chapter 12, The Log Server, explains how to install and configure the Log Server. Chapter 13, LDAP Server Configuration, explains how to configure the KVM Over the NETTM switch for LDAP / LDAPS authentication and authorization with Active Directory or OpenLDAP.
kn2124v-4132.book Page xv Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM Over the NETTM switch installation.
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kn2124v-4132.book Page 1 Wednesday, December 23, 2009 10:45 AM Chapter 1 Introduction Overview The KVM Over the NETTM series of switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console. A single KN4140v can control up to 40 servers, and by cascading up to 40 compatible 16 port switches, as many as 640 servers can be controlled on a complete two stage installation.
kn2124v-4132.book Page 2 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Since KVM Over the NETTM switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet – whether the connecting computer is located down the hall, down the street, or half-way around the world. Remote operators can log in via their browser or make use of stand-alone Windows or Java GUI applications.
kn2124v-4132.book Page 3 Wednesday, December 23, 2009 10:45 AM Chapter 1. Introduction KVM Over the NETTM switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more, so that when you move a KVM Adapter Cable from one port to another, the switch recognizes the same adapter cable at the new location.
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kn2124v-4132.book Page 5 Wednesday, December 23, 2009 10:45 AM Chapter 1.
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kn2124v-4132.book Page 7 Wednesday, December 23, 2009 10:45 AM Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xv).
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kn2124v-4132.book Page 9 Wednesday, December 23, 2009 10:45 AM Chapter 1. Introduction Operating Systems Supported operating systems for remote user computers that log into the KVM Over the NETTM switch include Windows 2000 and higher, and those capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).
kn2124v-4132.book Page 10 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Components KN2124v / KN2140v / KN4124v / KN4140v Front View 1 2 4 3 5 6 7 Note: The figure above shows the front panel of a KN2140v / KN4140v. The KN2124v / KN4124v differs in that there are fewer port LEDs. KN2116A / KN2132 / KN4116 / KN4132 Front View 1 2 4 3 5 7 Note: The figure above shows the front panel of a KN4132 /KN2132.
kn2124v-4132.book Page 11 Wednesday, December 23, 2009 10:45 AM Chapter 1. Introduction No. Component Description 1 Power LED Lights when the unit is powered up and ready to operate. 2 Port LEDs The Port LEDs provide status information about their corresponding KVM Ports. GREEN: The computer attached to the port is On Line. RED: The computer attached to the port is Selected (has KVM focus). GREEN + RED (ORANGE): The computer attached to the port is On Line and Selected.
kn2124v-4132.book Page 12 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual KN2124v / KN2140v / KN4124v / KN4140v Rear View 1 2 5 3 4 6 7 8 9 Note: The figure above shows the rear panel of a KN2140v / KN4140v with two blocks of 16 KVM ports and one block of 8 (40 ports in total). The KN2124v / KN4124v differs in that it only has a single block of 16 KVM ports and one bock of 8 (24 ports in total).
kn2124v-4132.book Page 13 Wednesday, December 23, 2009 10:45 AM Chapter 1. Introduction No. 1 Component Power Socket Description The power cable(s) plugs in here. Note: For the KN2124v, KN2140v, KN4124v and the KN4140v units, the top power socket corresponds to the left power switch, and the bottom power socket corresponds to the right power switch. 2 Power Switch 3 Secondary LAN The cable that connects the unit to the backup network Port interface (10/100/1000 Mbps) plugs in here.
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kn2124v-4132.book Page 15 Wednesday, December 23, 2009 10:45 AM Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KVM Over the NETTM switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on p. 16). A separate KVM Adapter Cable is required for each server or device connection.
kn2124v-4132.book Page 16 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Stacking and Rack Mounting The KVM Over the NETTM switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM Over the NETTM switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
kn2124v-4132.book Page 17 Wednesday, December 23, 2009 10:45 AM Chapter 2. Hardware Setup Rack Mounting The KVM Over the NETTM switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack, do the following: 1. Remove the two screws at the front of the unit. Phillips head hex M3 x 6 2.
kn2124v-4132.book Page 18 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
kn2124v-4132.book Page 19 Wednesday, December 23, 2009 10:45 AM Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit. Phillips head hex M3 x 8 3.
kn2124v-4132.book Page 20 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
kn2124v-4132.book Page 21 Wednesday, December 23, 2009 10:45 AM Chapter 2. Hardware Setup Single Stage Installation In a single stage installation, there are no additional switches cascaded from the KVM Over the NETTM switch. To set up a single stage installation, refer to the installation diagrams starting on page 23 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
kn2124v-4132.book Page 22 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual 4. Plug a cable from the LAN or WAN into the KVM Over the NETTM switch primary network interface socket. 5. (Optional) Plug another cable from the LAN or WAN into the KVM Over the NETTM switch backup (secondary) network interface socket. 6. (Optional) Use Cat 5e cable to connect the KVM Over the NETTM switch PON port to an SA0142 Adapter.
kn2124v-4132.book Page 23 Wednesday, December 23, 2009 10:45 AM Chapter 2. Hardware Setup KN2124v / KN2140v / KN4124v / KN4140v Single Stage Installation Diagram PN0108 6 3 5 9 2 8 4 1 7 N ATE by LE 20 DU 91 MO KA U .
kn2124v-4132.book Page 24 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual KN2116A / KN2132 / KN4116 / KN4132 Single Stage Installation Diagram 1 PN0108 6 3 5 9 2 8 4 1 7 N ATE by LE 20 DU 91 MO KA U .
kn2124v-4132.book Page 25 Wednesday, December 23, 2009 10:45 AM Chapter 2.
kn2124v-4132.book Page 26 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Two Stage Installation To control even more servers, up to 40 additional KVM switches can be cascaded from the KVM ports of the KVM Over the NETTM switch. As many as 640 servers can be controlled in a complete two stage installation. In a cascaded installation, the KVM Over the NETTM switch is considered the First Stage unit, the cascaded switches are considered Second Stage units.
kn2124v-4132.book Page 27 Wednesday, December 23, 2009 10:45 AM Chapter 2.
kn2124v-4132.book Page 28 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Hot Plugging The KVM Over the NETTM switch supports hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down. Note: If the server’s Operating System does not support hot plugging, this function may not work properly.
kn2124v-4132.book Page 29 Wednesday, December 23, 2009 10:45 AM Chapter 2. Hardware Setup Port ID Numbering Each server on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the server is connected to. The first segment represents the KVM Port number of the First Stage unit; the second segment represents the KVM Port number of the Second Stage unit.
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kn2124v-4132.book Page 31 Wednesday, December 23, 2009 10:45 AM Chapter 3 Super Administrator Setup Overview The KVM Over the NETTM switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment. Administrator Access and manage authorized ports and devices. Manage Users and Groups. Configure personal working environment.
kn2124v-4132.book Page 32 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password. Note: For security purposes, you should change these to a unique Username and Password. (See Changing the Super Administrator Login, page 34 for details.
kn2124v-4132.book Page 33 Wednesday, December 23, 2009 10:45 AM Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 124.
kn2124v-4132.book Page 34 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click User Management. The User Management page has a list of Users and Groups in the left hand panel, and a more detailed list of users – with more information about them – in a large central panel.
kn2124v-4132.book Page 35 Wednesday, December 23, 2009 10:45 AM Chapter 3. Super Administrator Setup (Continued from previous page.) The User Information page appears: 3. Change the Username and Password to something unique. 4. Re-enter the password to confirm it is correct. 5. Click Save. 6. When the dialog box informing you that the change completed successfully appears, Click OK. 7. Click on another item on the Local Console Main Page, to close this page.
kn2124v-4132.book Page 36 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM Over the NETTM switch GUI utilities.
kn2124v-4132.book Page 37 Wednesday, December 23, 2009 10:45 AM Chapter 4 Logging In Overview KVM Over the NETTM switches can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM Over the NETTM switch’s authentication procedure requires you to submit a valid username and password.
kn2124v-4132.book Page 38 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Browser Login The KVM Over the NETTM switch can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar. Note: For security purposes, a login string may have been set by the administrator (see page 136 for details).
kn2124v-4132.book Page 39 Wednesday, December 23, 2009 10:45 AM Chapter 4. Logging In WinClient AP Login In some cases, the Administrator may not want the KVM Over the NETTM switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser. You initially download the Windows AP Client program from the browser page (see Chapter 10, Download).
kn2124v-4132.book Page 40 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The Connection Screen A description of the Connection Screen is given in the following table: Item Menu Bar Description The Menu Bar contains two items: File and Help. The File Menu allows the operator to Create, Save, and Open user created Work files (see The File Menu, page 41). The Help Menu displays the WinClient AP version. Server List Each time the WinClient.
kn2124v-4132.book Page 41 Wednesday, December 23, 2009 10:45 AM Chapter 4. Logging In The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings. Whenever a user runs the Client program, it opens with the values contained in the current work file.
kn2124v-4132.book Page 42 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Java Client AP Login In those cases in which the Administrator does not want the KVM Over the NETTM switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users. You initially download the Java AP Client program from the browser page (see Chapter 10, Download).
kn2124v-4132.book Page 43 Wednesday, December 23, 2009 10:45 AM Chapter 4. Logging In Click OK. A Login dialog box appears: . Provide a valid Username and Password, and then click OK to switch to the Java Client AP Main Page. The Java Client AP Main Page is similar to that of the WinClient AP Main Page. For a description of the Main Page, see page 48.
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kn2124v-4132.book Page 45 Wednesday, December 23, 2009 10:45 AM Chapter 5 The User Interface Overview Once you have successfully logged in the KVM Over the NETTM user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow. The Web Browser Main Page To ensure multi-platform operability, access to the KVM Over the NETTM switches can be accomplished with most standard web browsers.
kn2124v-4132.book Page 46 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The web page components are described in the table below: Page Components The web page screen components are described in the table, below: No. Item Description 1 Tab Bar The tab bar contains the KVM Over the NETTM’s main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
kn2124v-4132.book Page 47 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created.
kn2124v-4132.book Page 48 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 37), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1. The GUI version doesn’t have a menu bar below the tab bar; it has a series of tabs like a notebook, instead.
kn2124v-4132.book Page 49 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface 5. There is an additional icon at the extreme right of the page: . Click this icon to close the GUI Main Page and go to the display of the last selected port. 6. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P Opens the Port Access page. Ctrl + U Opens the User Management page. Ctrl + C Opens the Device Management page. Ctrl + F Opens the Maintenance page.
kn2124v-4132.book Page 50 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows GUI Main Page: The major difference is that the Local Console Main Page doesn’t have tabs for Maintenance or Download, and Array Mode isn’t available. In addition, there are two small icons at the bottom right – as described in the following table. Icon Function Speaker.
kn2124v-4132.book Page 51 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface The Control Panel WinClient Control Panel Since the WinClient ActiveX Viewer and WinClient AP Control Panel contains the most complete functionality of all the user interface control panels, this section describes the WinClient Control Panel. Although the other control panels may not have all of the features that this one does, you can refer to the information described here when using them.
kn2124v-4132.book Page 52 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual (Continued from previous page.) Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom, Mouse Pointer type, and Mouse Sync Mode. These functions are discussed in the sections that follow. To move the Control Panel to a different location on the screen, place the mouse pointer over the text bar area, then click and drag.
kn2124v-4132.book Page 53 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally. Click to bring up the Macros dialog box (see page 55 for details). Click to bring up the Video Options dialog box.
kn2124v-4132.book Page 54 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is selected (see Mouse Pointer Type, page 75). Click to toggle Automatic or Manual mouse sync. When the selection is Automatic, a green √ appears on the icon. When the selection is Manual, a red X appears on the icon. See Mouse DynaSync Mode, page 76 for a complete explanation of this feature.
kn2124v-4132.book Page 55 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you configure which hotkeys perform the actions.
kn2124v-4132.book Page 56 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Breaks the connection to the KVM Over the NETTM switch and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4. Adjust Video Brings up the Video Settings dialog box.
kn2124v-4132.book Page 57 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2.
kn2124v-4132.book Page 58 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes. When you have finished, click Stop.
kn2124v-4132.book Page 59 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6. If you want to change any of the keystrokes, select the macro and click Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.
kn2124v-4132.book Page 60 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 54). 3. By opening this dialog box and clicking Play. If you run the macro from this dialog box, you have the option of specifying how the macro runs.
kn2124v-4132.book Page 61 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search; then click Search. All instances that match your search string appear in the upper panel.
kn2124v-4132.book Page 62 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 62). Note: 1.
kn2124v-4132.book Page 63 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface 7. Repeat the procedure for any other macros you wish to create. Once the system macros have been created, they are available for use on a port-by-port basis. They get selected on a port’s Connection page (see Exit Macro, page 92, for details). Note: 1. Information about the Search function is given on page 61. 2. You can choose only one system macro per port. 3.
kn2124v-4132.book Page 64 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Video Settings Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box.
kn2124v-4132.book Page 65 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface Options RGB Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale. Gamma This section allows you to adjust the video display's gamma level. This function is discussed in detail in the next section, Gamma Adjustment.
kn2124v-4132.book Page 66 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choose the most suitable one.
kn2124v-4132.book Page 67 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface The Message Board The KVM Over the NETTM switch supports multiple user logins, which can possibly give rise to access conflicts.
kn2124v-4132.book Page 68 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat. Occupy/Release Keyboard/Video/Mouse.
kn2124v-4132.book Page 69 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface User List Panel The names of all the logged in users are listed in this panel. Your name appears in blue; other users' names appear in black. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message. If a user's name is selected, and you want to post a message to all users, select All Users before sending your message.
kn2124v-4132.book Page 70 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a user’s system to appear and act as if it were installed on the remote server. Note: Virtual Media is only supported on remote servers connected to the KVM Over the NETTM switch with KA7175 or KA7176 adapter cables. To implement this redirection feature, do the following: 1.
kn2124v-4132.book Page 71 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface 3. To add additional media sources, click Add, and select the source as many times as you require. Up to three virtual media choices can be mounted. The top three in the list are the ones that are selected. To rearrange the selection order, highlight the device you want to move, then click the Up or Down Arrow button to promote or demote it in the list. 4.
kn2124v-4132.book Page 72 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Once mounted, you can treat the virtual media as if they were really on the remote server – drag and drop files to/from them; open files on the remote server for editing and save them to the redirected media, etc. Files that you save to the redirected media, will actually be saved on your local client computer’s storage.
kn2124v-4132.book Page 73 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. 75% Sizes and displays the remote view window at 75%. 50% Sizes and displays the remote view window at 50%. 25% Sizes and displays the remote view window at 25%. 1:1 Sizes and displays the remote view window at 100%.
kn2124v-4132.book Page 74 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The On-Screen Keyboard The KVM Over the NETTM switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language.
kn2124v-4132.book Page 75 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type KVM Over the NETTM switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available. Once the port is accessed, all four pointers are available. 2.
kn2124v-4132.book Page 76 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
kn2124v-4132.book Page 77 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface Mac and Linux Considerations For Mac systems, there is a second DynaSync setting to choose from when Mouse DynaSync is enabled. If the default synchronization result is not satisfactory, try the Mac 2 setting.
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kn2124v-4132.book Page 79 Wednesday, December 23, 2009 10:45 AM Chapter 5. The User Interface (Continued from previous page.) Item Screen Options Description If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop.
kn2124v-4132.book Page 80 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The Java Control Panel The Java Applet Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are: In the Macros dialog box, Toggle Mouse Display is not available. The Dot mouse pointer type is not available. The 1:1 Zoom feature is not available. The Message Board: There is no Show/Hide button to show or hide the user list.
kn2124v-4132.book Page 81 Wednesday, December 23, 2009 10:45 AM Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the Connections page displayed.
kn2124v-4132.book Page 82 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The page is organized into several main areas. All the ports that a user is permitted to access are listed in the Sidebar at the left of the page. At the bottom of the Sidebar, there are buttons for different port display functions. The tabs at the top of the main panel open different pages for information and configuration options related to the ports.
kn2124v-4132.book Page 83 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access The Port Selection Sidebar All switches and their ports – including cascaded switches and their ports – are listed in a tree structure in the Sidebar at the left of the screen: The Port Selection Tree Users are only allowed to see the switches and ports that they have access permission for. Ports and child switches can be nested under their parent switches.
kn2124v-4132.book Page 84 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Port Views In the Web Browser version, you can open as many port viewers as there are ports, but the number of ports that you see depends on the number of buses that the switch supports. For example, if the switch supports 4 buses, the 5th viewer displays the same port as the 1st viewer; the 6th viewer displays the same screen as the 2nd viewer, etc. In the GUI version you can only access one port at a time.
kn2124v-4132.book Page 85 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access The meanings of the pop-up items are explained in the following table: Item Expand/ Collapse User Type Administrators Users Explanation If the device’s ports are nested (not displayed), the dialog box entry is Expand. Click Expand to open the tree and display the ports. If the device’s ports are displayed, the dialog box entry is Collapse. Click Collapse to nest the ports. Note: 1.
kn2124v-4132.book Page 86 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Port Properties When you select Properties from the popup menu, a dialog box that allows you to make configuration settings for the selected port appears: Note: This is a quick setting method that performs the same port configuration functions as the ones found under Adapter Attributes on the Device Management Customization page. See Customization, page 138, for details. (Continues on next page.
kn2124v-4132.book Page 87 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access (Continued from previous page.) An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win. OS Language Specifies the OS language being used by the server on the connected port. Drop down the list to see the available choices.
kn2124v-4132.book Page 88 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Port Naming For convenience – especially in large installations with many switches and ports – each switch and each port can be given a name. To assign, modify or delete a port name, do the following: 1. Click once on the port you want to edit; wait a second; then click again. Note: 1. This is not a double-click. It involves two separate clicks. A double-click will switch you to the device attached to the port.
kn2124v-4132.book Page 89 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access 3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to complete the operation. Scan Scan is found at the bottom of the GUI Sidebar. It automatically switches among all the ports that are visible in the Sidebar tree (see Filter, below), at regular intervals, so that their activity can be monitored automatically. See Auto Scanning, page 158 for details.
kn2124v-4132.book Page 90 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Filter Filter allows you to control the number and type of ports that display in the Sidebar Tree, as well as which ports get scanned when Auto Scan and Array Mode is invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the figure, below: The meanings of the choices are explained in the table, below: Choices All Explanation This is the default view.
kn2124v-4132.book Page 91 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access Connections The Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM Over the NETTM switch is selected in the Sidebar tree, the Connections page displays a list of ports for the device that the user is authorized to access or view.
kn2124v-4132.book Page 92 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Port Level When a port is selected in the Sidebar tree, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the table below: Panel Status Description The Status Panel displays the port’s current status information, including whether the port is online or offline, and if the port is mountable.
kn2124v-4132.book Page 93 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access History The History page provides a record of each time that a port was accessed. If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record. To clear the record and start over, click the Clear History button at the bottom right of the page. Note: 1.
kn2124v-4132.book Page 94 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently visit can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar tree. This feature is especially handy on large, crowded installations: Note: This feature is only available in the GUI version. Adding a Favorite To add a port to the favorites, do the following: 1.
kn2124v-4132.book Page 95 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access 2. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name. 3. To add a port: Drag it from the Sidebar and drop it onto the container, or Right Click on it in the Sidebar; select Copy. Right click on the container; select Paste. The switch that the port belongs to is added to the container; the selected port is appended under the switch.
kn2124v-4132.book Page 96 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual User Preferences The User Preferences page allows users to set up their own, individual, working environments.
kn2124v-4132.book Page 97 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access (Continued from previous page.) Setting Function ID Duration Determines how long a Port ID displays on the monitor after a port change has taken place. You can choose an amount from 1—255 seconds. The default is 3 Seconds. A setting of 0 (zero) means the Port ID is always on.
kn2124v-4132.book Page 98 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Log The KVM Over the NETTM switch logs all the events that take place on it. The Log page displays the information in the log file: Note: 1. The screenshot displays an GUI version screen. In the Web Browser version, Log appears as a separate icon on the Icon Tab Bar. 2. The Log tab only appears for administrators and users who have been given permission to view the log file (see Access, page 101).
kn2124v-4132.book Page 99 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access Filter Filter allows you to search for particular events by date or by specific words or strings. When you access this function, the log filter dialog box displays at the bottom of the page: A description of the items is given in the table, below: Item Description Priority Sets the level for how detailed the filter results display should be. Start Date/Time Put a check in the checkbox to bring up a calendar.
kn2124v-4132.book Page 100 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Sessions The Session page lets the administrator see at a glance all the users currently logged into the KVM Over the NETTM switch, and provides information about each of their sessions. Note: 1. The Session page only appears in Administrator sessions. It isn’t available for ordinary users. 2.
kn2124v-4132.book Page 101 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. The page is organized into three main areas: a large Main panel; a Status panel at the lower left, and a Properties panel at the lower right. Note: The Access tab only appears in Administrator sessions. It isn’t available for ordinary users.
kn2124v-4132.book Page 102 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual View Log indicates the users who have permission to view the log files. A check mark ( √ ) indicates that the user has permission to view the files; an X means that the user is denied permission to view them. Click the icon to toggle permission. The panels at the bottom of the page are inactive except for the Timeout field.
kn2124v-4132.book Page 103 Wednesday, December 23, 2009 10:45 AM Chapter 6. Port Access Mount USB indicates users who have permission to mount Virtual Media devices on remote servers. A check mark ( √ ) indicates that a user has permission; an X means the user does not have permission. Note: This entry does not appear for switches that do not support the USB Virtual Media function (KN2132, KN4116, KN4132).
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kn2124v-4132.book Page 106 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The page is organized into two main areas. All users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each. There is a pre-installed super administrator account. It can be used to set up the switch and to begin creating users and groups. The Username for this account is administrator; the password is password.
kn2124v-4132.book Page 107 Wednesday, December 23, 2009 10:45 AM Chapter 7. User Management Users Adding Users To add a user, do the following: 1. Select Users in the Sidebar. 2. Click Add at the bottom of the main panel. The User notebook opens, with the User tab selected: 3. Enter the required information in the appropriate fields.
kn2124v-4132.book Page 108 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 136. Password From 0 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 136. Confirm Password To be sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
kn2124v-4132.book Page 109 Wednesday, December 23, 2009 10:45 AM Chapter 7. User Management (Continued from previous page.) Field Status Description Status allows you to control the user’s account and access to the installation, as follows: Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
kn2124v-4132.book Page 110 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.
kn2124v-4132.book Page 111 Wednesday, December 23, 2009 10:45 AM Chapter 7. User Management Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them.
kn2124v-4132.book Page 112 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual (Continued from previous page.) 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include. A maximum of 63 characters is allowed.
kn2124v-4132.book Page 113 Wednesday, December 23, 2009 10:45 AM Chapter 7. User Management 7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar Group list and in the main panel. The Sidebar Groups list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.
kn2124v-4132.book Page 114 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Users and Groups There are two ways to assign users to – and remove users from – groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 107 for details. Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1.
kn2124v-4132.book Page 115 Wednesday, December 23, 2009 10:45 AM Chapter 7. User Management Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name, then click Modify. 2. In the User notebook that comes up, select the Groups tab. A screen, similar to the one below, appears: 3.
kn2124v-4132.book Page 116 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name, then click Modify. 2. In the Group notebook that comes up, select the Members tab. A screen, similar to the one below, appears: 3.
kn2124v-4132.book Page 117 Wednesday, December 23, 2009 10:45 AM Chapter 7. User Management Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name, then click Modify. 2. In the Group notebook that comes up, select the Members tab. A screen, similar to the one below, appears: 3.
kn2124v-4132.book Page 118 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Device Assignment When a user logs in to the KVM Over the NETTM switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
kn2124v-4132.book Page 119 Wednesday, December 23, 2009 10:45 AM Chapter 7. User Management 3. Under the Access or USB column, click the icon that corresponds to the port you want to configure to cycle through the choices, as shown below: Icon Meaning Description Full Access The user can view the remote screen and can perform operations on the remote server from his keyboard and monitor. View Only The user can only view the remote screen; he cannot perform any operations on it.
kn2124v-4132.book Page 120 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Filters There are three filters at the top of the page that allow you to expand or limit the scope of the ports that are displayed, as described in the following table: Filter Name Access USB Description To filter on the port name, key in the name, partial name, or partial name and wild card ( * ) then press Enter. Only the ports whose names correspond to what you have keyed in appear in the list.
kn2124v-4132.book Page 121 Wednesday, December 23, 2009 10:45 AM Chapter 8 Device Management Overview The Device Management page allows super administrators to configure and control overall KVM Over the NETTM switch operations.
kn2124v-4132.book Page 122 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Device Information The General section of the Device Information page presents information about the selected device. Note: The screenshot shows the GUI version. The Web version only displays the upper panel. Each item of this section is described in the following table. Item Meaning Device Name This field lets you give the switch a unique name.
kn2124v-4132.book Page 123 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management Item Meaning IP Address 1 This item displays the IP address of the first network interface. IP Address 2 This item displays the IP address of the second network interface.
kn2124v-4132.book Page 124 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Network The Network page is used to specify the KVM Over the NETTM switch network environment.
kn2124v-4132.book Page 125 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management Service Ports As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in. If not, an invalid port number (or no port number) is specified, the KVM Over the NETTM switch will not be found.
kn2124v-4132.book Page 126 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual NIC Settings Redundant NIC The KVM Over the NETTM switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive. If there is a network failure on the first interface, the switch automatically switches to the second interface.
kn2124v-4132.book Page 127 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management IP Address The KVM Over the NETTM switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically radio button. (This is the default setting.) To specify a fixed IP address, select the Set IP address manually radio button and fill in the IP address with values appropriate for your network.
kn2124v-4132.book Page 128 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual ANMS The Advanced Network Management Settings page is used to set up login authentication and authorization management from external sources.
kn2124v-4132.book Page 129 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM Over the NETTM switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 208, for IP Installer details. Note: 1.
kn2124v-4132.book Page 130 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Log Server Important transactions that occur on the KVM Over the NETTM switch, such as logins and internal status messages, are kept in an automatically generated log file. Specify the MAC address and a port number for the computer that the Log Server resides on in this panel. The valid port range is 1-65535. The default port number is 9001.
kn2124v-4132.book Page 131 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management RADIUS Settings To allow authentication and authorization for the KVM Over the NETTM switch through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers. 3. In the Timeout field, set the time in seconds that the KVM Over the NETTM switch waits for a RADIUS server reply before it times out. 4.
kn2124v-4132.book Page 132 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual LDAP / LDAPS Authentication and Authorization Settings To allow authentication and authorization for the KVM Over the NETTM switch via LDAP / LDAPS, refer to the information in the table, below: Item Action Enable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization. Type Click a radio button to specify whether to use LDAP or LDAPS.
kn2124v-4132.book Page 133 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management OOBC In case the KVM Over the NETTM switch cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. This page is used to enable support for PPP (modem) dial in operation. An explanation of the items is given in the table below: Item Action Enable Out of Band Access Check this to enable dial-in out of band access to the KVM Over the NETTM switch.
kn2124v-4132.book Page 134 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Security The Security page controls access to the KVM Over the NETTM switch.
kn2124v-4132.book Page 135 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management IP and MAC Filtering If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the KVM Over the NETTM switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
kn2124v-4132.book Page 136 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Deleting Filters To delete a filter, select it in the IP Filter and/or MAC Filter list boxes and click Delete. Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must include when accessing the KVM Over the NETTM switch with a browser. For example: 192.168.0.
kn2124v-4132.book Page 137 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption will affect system performance – no encryption offers the best performance; the greater the encryption the greater the adverse effect.
kn2124v-4132.book Page 138 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Customization The Customization page is used to set Login Failure, Working Mode, and Miscellaneous parameters. Login Failures Allowed sets the number of consecutive failed login attempts that are permitted from a remote user. Timeout sets the amount of time a remote user must wait before attempting to login again after exceeding the number of allowed failures.
kn2124v-4132.book Page 139 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management Working Mode If ICMP is enabled, the KVM Over the NETTM switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. To permit browser access to the KVM Over the NETTM switch, click to put a check mark in the Enable Browser checkbox. If browser access is not enabled, users must use either the WinClient AP or Java Client AP program to access the switch.
kn2124v-4132.book Page 140 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Miscellaneous The functions performed by the remaining elements at the bottom of the screen are described in the table, below: Parameter Explanation Clear Port Names This function removes the names that have been assigned to the ports settings (see Port Naming, page 88).
kn2124v-4132.book Page 141 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management The attribute setting details are the same as the ones that were discussed in Chapter 6, Port Access. Refer back to Port Properties, page 86 for attribute details. Select any of the available options from the dropdown listbox for any port.
kn2124v-4132.book Page 142 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Date/Time The Date/Time dialog page sets the KVM Over the NETTM switch time parameters: Set the parameters according to the information below. Time Zone To establish the time zone that the KVM Over the NETTM switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
kn2124v-4132.book Page 143 Wednesday, December 23, 2009 10:45 AM Chapter 8. Device Management Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, use the 24 hour HH:MM:SS format. Click Set to save your settings. Network Time To have the time automatically synchronized to a network time server, do the following: 1. Check the Enable auto adjustment checkbox. 2.
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kn2124v-4132.book Page 145 Wednesday, December 23, 2009 10:45 AM Chapter 9 Maintenance Overview The Maintenance function is used to upgrade the KVM Over the NETTM switch firmware, as well as the firmware of the KVM Adapter Cables.
kn2124v-4132.book Page 146 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Page Layout The organization of the Web Browser and GUI pages are similar The differences are as follows: The Web version has separate menu bar entries for upgrading the main firmware and Adapter firmware. The Web version has a menu bar entry for Backup and Restore. The GUI backup and restore function is contained in the Port Access page. Export Configuration, and Import Configuration, page 85.
kn2124v-4132.book Page 147 Wednesday, December 23, 2009 10:45 AM Chapter 9. Maintenance The Main Panel A description of the items shown in this panel are described in the table, below: Item Description Name A listing of the KVM Over the NETTM switch ports. The checkbox is for selecting ports whose KVM Adapter firmware you want to upgrade. Adapter Displays the type of KVM Adapter connected to the port. F/W Version Displays the firmware version of the KVM Adapter connected to the port.
kn2124v-4132.book Page 148 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Upgrading the Main Firmware The following procedure describes upgrading the main firmware. To perform the upgrades, do the following: 1. Go to our website and download the new firmware file to a convenient location on your client computer. 2. In the Firmware File section of the Maintenance dialog box, click Browse; navigate to where the firmware file is located and select it. 3.
kn2124v-4132.book Page 149 Wednesday, December 23, 2009 10:45 AM Chapter 9. Maintenance Adapter Firmware Upgrade The following procedure describes upgrading the firmware of selected KVM Adapter Cables. To perform the upgrades, do the following: 1. Click the Adapter Firmware Info button to see the adapter firmware versions stored by the main firmware. 2.
kn2124v-4132.book Page 150 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 11 for details). 3. While holding the Reset Switch in, power the switch back on.
kn2124v-4132.book Page 151 Wednesday, December 23, 2009 10:45 AM Chapter 9. Maintenance Backup/Restore When you select Backup/Restore on the Web version menu bar gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: Make a note of the password, since you will need it to be able to restore the file. 2. Click Backup. 3.
kn2124v-4132.book Page 152 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. 2. In the Password field, key in the same password that you used to save the file. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 3. Select as many of the options that are presented as you wish to restore. 4. Click Restore.
kn2124v-4132.book Page 153 Wednesday, December 23, 2009 10:45 AM Chapter 10 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, the Log Server, and Power Over the Net (PON) programs. When you select this tab, a list of available programs appears: Note: The number and type of programs that appear will vary depending on your User Type. Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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kn2124v-4132.book Page 155 Wednesday, December 23, 2009 10:45 AM Chapter 11 Port Operation Overview After you have successfully logged in (see Logging In, page 37), the KVM Over the NETTM switch’s Main Page appears with the Port Access tab selected: Note: 1. The WinClient and Java Client AP programs have a hidden Control Panel either at the upper or lower center of the screen that becomes visible when you mouse over it. The Web Browser version’s Control Panel only appears after you switch to a port.
kn2124v-4132.book Page 156 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Once you switch to a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote server: The Port Toolbar The switch interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the OSD Hotkey (Scroll Lock or Ctrl), twice.
kn2124v-4132.book Page 157 Wednesday, December 23, 2009 10:45 AM Chapter 11. Port Operation The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one without having to recall the Port Access page. Click to begin Auto Scan Mode.
kn2124v-4132.book Page 158 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM Over the NETTM switch provides the following hotkey features: Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode. Note: 1.
kn2124v-4132.book Page 159 Wednesday, December 23, 2009 10:45 AM Chapter 11. Port Operation Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off.
kn2124v-4132.book Page 160 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following: Tap the OSD Hotkey once. From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 157). The toolbar closes, and the Port Access Page appears.
kn2124v-4132.book Page 161 Wednesday, December 23, 2009 10:45 AM Chapter 11. Port Operation Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the your screen divides into a grid of up to 42 panels: Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right; top to bottom.
kn2124v-4132.book Page 162 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Panel Array Toolbar The panel array toolbar, (hidden at the top center of the screen for the Java Applet Viewer and Java Client AP), provides shortcut navigation and control of the panel array. Mouse over the top center to bring up the toolbar. If you like, you can click and drag it anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
kn2124v-4132.book Page 163 Wednesday, December 23, 2009 10:45 AM Chapter 11. Port Operation Multiuser Operation The KVM Over the NETTM switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent, for the method by which users are assigned to buses, see the next section, Users and Buses.
kn2124v-4132.book Page 164 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Users and Buses The KN2132, KN2124v, and KN2140v only support two remote buses. The first, third, fifth, etc., users to log in are all on one bus; the second, fourth, sixth, etc., users to log in are all on the other bus. The KN4116, KN4132, KN4142v, and KN4140v support four remote buses. The first, fifth, ninth, etc. users are all on the first bus; the second, sixth, 10th, etc.
kn2124v-4132.book Page 165 Wednesday, December 23, 2009 10:45 AM Chapter 12 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM Over the NETTM switch units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 1. From the computer that you want to use as the Log Server, open your browser and log into the KVM Over the NETTM switch (see page 38). 2.
kn2124v-4132.book Page 166 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time your run it, a screen similar to the one below appears: Note: 1. The MAC address of the Log Server computer must be specified in theANMS settings – see Log Server, page 130. 2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver.
kn2124v-4132.book Page 167 Wednesday, December 23, 2009 10:45 AM Chapter 12. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it. Configure The Configure menu contains three items: Add; Edit; and Delete.
kn2124v-4132.book Page 168 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the unit or its DNS name (if the network administrator has assigned it a DNS name). Port The port number that was assigned to the Log Server (see Date/Time, page 142). Description This field is provided so that you can put in a descriptive reference for the unit to help identify it.
kn2124v-4132.book Page 169 Wednesday, December 23, 2009 10:45 AM Chapter 12. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit. Search last results This is a secondary search performed on the events that resulted from the previous search.
kn2124v-4132.book Page 170 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish. Help From the Help menu, click Contents to access the online Windows Help file.
kn2124v-4132.book Page 171 Wednesday, December 23, 2009 10:45 AM Chapter 12. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 167). The lower (Event) panel displays the tick information for the currently selected unit. (If there are more than one unit, the selected unit is the one that is highlighted).
kn2124v-4132.book Page 172 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The List Panel The List panel contains six fields: Field Recording Explanation Determines whether the Log Server records the ticks for this unit, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.
kn2124v-4132.book Page 173 Wednesday, December 23, 2009 10:45 AM Chapter 13 LDAP Server Configuration Introduction The KVM Over the NETTM switch allows log in authentication and authorization through external programs. This chapter describes how to configure Active Directory for KVM Over the NETTM switch authentication and authorization.
kn2124v-4132.book Page 174 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your Active Directory computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK. 4. On the File menu of the screen that appears, click Add/Remove Snap-in; then click Add. 5.
kn2124v-4132.book Page 175 Wednesday, December 23, 2009 10:45 AM Chapter 13. LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute; and 3) edit the active directory users with the extended schema. Creating a New Attribute To create a new attribute do the following: 1.
kn2124v-4132.book Page 176 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual (Continued from previous page.) 5. Fill in the dialog box to match the entries for Description and Common Name shown below, then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas.
kn2124v-4132.book Page 177 Wednesday, December 23, 2009 10:45 AM Chapter 13. LDAP Server Configuration Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: 1. Open the Control Panel → Administrative Tools → Active Directory Schema. 2. In the left panel of the screen that comes up, select Classes. 3. In the right panel, right-click person: 4. Select Properties; the person Properties dialog box comes up with the General page displayed.
kn2124v-4132.book Page 178 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual 5. On the Attributes page, click Add: 6. In the list that comes up, select iKVM4140-userProfile, then click OK to complete the procedure.
kn2124v-4132.book Page 179 Wednesday, December 23, 2009 10:45 AM Chapter 13. LDAP Server Configuration Editing Active Directory Users To edit Active Directory Users With the Extended Schema, do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. In the left panel, open Domain, and navigate to the DC=aten,DC=com CN=Users node. 3. In the right panel, locate the user you wish to edit. (Our example uses jason.) 4. Right-click on the user’s name and select properties.
kn2124v-4132.book Page 180 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual (Continued from previous page.) 5. On the Attribute Editor page of the dialog box that appears, select iKVM4140-userProfile from the list. 6. Click Edit to bring up the String Attribute Editor: (Continues on next page.
kn2124v-4132.book Page 181 Wednesday, December 23, 2009 10:45 AM Chapter 13. LDAP Server Configuration (Continued from previous page.) 7. Key in the KVM Over the NETTM switch permission attribute values. For example: Note: Where user represents the Username of a KVM Over the NETTM switch user whose permissions reflect the permissions you want Jason to have (see Users, page 107). 8. Click OK.
kn2124v-4132.book Page 182 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8awin32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory.
kn2124v-4132.book Page 183 Wednesday, December 23, 2009 10:45 AM Chapter 13. LDAP Server Configuration OpenLDAP Server Configuration The main OpenLDAP configuration file, slapd.conf, is found in the /OpenLdap directory. It has to be customized before launching the server. This section provides a quick summary of the modifications to the configuration file in order for it to be used with the KVM Over the NETTM switch, for a complete explanation of OpenLDAP, refer to the official OpenLDAP documentation.
kn2124v-4132.book Page 184 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
kn2124v-4132.book Page 185 Wednesday, December 23, 2009 10:45 AM Chapter 13. LDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the KVM Over the NETTM switch, the User class and the permission attribute are extended to define a new schema.
kn2124v-4132.book Page 186 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual LDAP DIT Design and LDIF File LDAP Data Structure An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form.
kn2124v-4132.book Page 187 Wednesday, December 23, 2009 10:45 AM Chapter 13. LDAP Server Configuration (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the KN4140 directory tree. The name of the file is init.
kn2124v-4132.book Page 188 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., kn4140.schema) in the /OpenLDAP/schema/ directory. 2. Add the new schema to the slapd.conf file (in the /OpenLDAP directory), as shown in the figure, below: 3. Restart the LDAP server. 4. Write the LDIF file and create the database entries in init.
kn2124v-4132.book Page 189 Wednesday, December 23, 2009 10:45 AM Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
kn2124v-4132.book Page 190 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
kn2124v-4132.book Page 191 Wednesday, December 23, 2009 10:45 AM Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first.
kn2124v-4132.book Page 192 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii North America Email Support ATEN TECH support@aten-usa.com ATEN NJ Online Support Technical Support ATEN TECH http://www.aten-usa.
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kn2124v-4132.book Page 197 Wednesday, December 23, 2009 10:45 AM Appendix Troubleshooting General Operation Problem Resolution I am confused about which equipment the terms Local and Remote refer to. See Terminology, page xv, for details. Erratic Operation The switch needs to be started before any cascaded switches. 1. Make sure to power it on before powering on the switch. 2. If the cascaded switch was started before the switch, reset or restart the cascaded switch.
kn2124v-4132.book Page 198 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Problem Resolution No remote server video display on the client computer, but mouse movements appear on the local console and mouse clicks have no effect Press and release the left Alt key, then press and release the right Alt key The display on the client computer is distorted and performing an Autosync doesn’t resolve the problem. Switch ports to a port with a different resolution, then switch back.
kn2124v-4132.book Page 199 Wednesday, December 23, 2009 10:45 AM Appendix Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Adapter Firmware Upgrade, page 149, for details. Unplug the cable(s) from the console port(s), then plug it/ them back in. Mouse movement extremely slow There is too much data being transferred for your connection to keep up with.
kn2124v-4132.book Page 200 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Problem Resolution When I log in with my Mac system, the local and remote mouse pointers do not sync. There are two automatic Mouse DynaSync settings: the default, and Mac2. If mouse synchronization is not satisfactory with the default, try the Mac 2 setting. See the Note on page 77 for details.
kn2124v-4132.book Page 201 Wednesday, December 23, 2009 10:45 AM Appendix Virtual Media Problem Resolution Virtual Media doesn’t work. The remote server’s mainboard does not support USB. If there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS. There is no Virtual Media icon on my Control Panel. 1. Virtual Media only supports the KA7175 and KA7176 KVM Adapter Cables.
kn2124v-4132.book Page 202 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual The WinClient ActiveX Viewer and the WinClient AP Problem Resolution My switch units don’t show up in the Server List window when I start the WinClient AP program. Only units whose Access Port settings for Program (see page 142) match the number specified for Port in the Server area of this dialog box appear in the Server List window.
kn2124v-4132.book Page 203 Wednesday, December 23, 2009 10:45 AM Appendix Problem Resolution Under Vista, after I open This is a result of Vista’s UAC (User Account Control). There are two methods to resolve this problem: the WinClient ActiveX viewer and try to mount a 1. If you are your client computer’s administrator, open driver or removable disk, I your browser by right clicking its icon and choosing Run get a “Driver not ready” as... then choose to run the browser with the administramessage.
kn2124v-4132.book Page 204 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ 60Hz: HDB15 interface systems (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1. Open a console and issue the following command: m64config -res 1024x768x60 2. Log out 3.
kn2124v-4132.book Page 205 Wednesday, December 23, 2009 10:45 AM Appendix Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse synchronization mode. See Mac and Linux a server, the keyboard and mouse Considerations, page 77, for details. aren’t working normally with the KA7175/KA7176 console modules. With Redhat 9.0 (2.4.20-8) installed as First, plug your keyboard and mouse into a USB 2.
kn2124v-4132.book Page 206 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.
kn2124v-4132.book Page 207 Wednesday, December 23, 2009 10:45 AM Appendix 4. Delete all the temporary Internet-related files To remove all the temporary Internet-related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings. e) Click Delete Files. f) Click OK. g) Click Delete Cookies. h) Click OK. i) Under History, click Clear History, and then click Yes.
kn2124v-4132.book Page 208 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual IP Address Determination If you are an administrator logging in for the first time, you need to access the switch in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the switch. After you have connected and logged in you can give the switch its fixed network address. (See Network, page 124.
kn2124v-4132.book Page 209 Wednesday, December 23, 2009 10:45 AM Appendix 3. Select the switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The switch MAC address is located on its bottom panel. 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address.
kn2124v-4132.book Page 210 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data coming in over a particular port to. For example, if the switch connected to a particular router has an IP address of 192.168.1.
kn2124v-4132.book Page 211 Wednesday, December 23, 2009 10:45 AM Appendix Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below.
kn2124v-4132.book Page 212 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual PPP Modem Operation Basic Setup In addition to the browser and AP methods, the switch can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: : Cat 5e Cable SA0142 (DB9-M, DTE - DCE) Serial Modem Cable Phone Line Modem Remote Operator Modem 2.
kn2124v-4132.book Page 213 Wednesday, December 23, 2009 10:45 AM Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the switch under Windows XP, do the following: 1. From the Start menu, select Control Panel → Network Connections → Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on. 3. In the Network Connection Type dialog box, select Connect to the network at my workplace, then click Next. 4.
kn2124v-4132.book Page 214 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1. In the Port Access page Sidebar, select the port that the KA7140 is connected to. 2. Select Access on the menu bar. 3.
kn2124v-4132.book Page 215 Wednesday, December 23, 2009 10:45 AM Appendix Setting Meaning Parity This bit checks the integrity of the transmitted data. Choices are: None; Odd; Even. Set this to match the parity setting of the serial console device. Default is Odd. Stop Bits This indicates that a character has been transmitted. Set this to match the stop bit setting of the serial console device. Choices are: 1 and 2. Default is 1 (which is the default for the majority of serial console devices).
kn2124v-4132.book Page 216 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you must perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the switch. 2.
kn2124v-4132.book Page 217 Wednesday, December 23, 2009 10:45 AM Appendix 2. Windows XP / Windows Server 2003: a) Open the Mouse Properties dialog box (Control Panel → Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4.
kn2124v-4132.book Page 218 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Additional Video Resolution Procedures If you are running Windows, and wish to use the refresh rates indicated with an asterisk (*) on page 8, do the following: 1. Open Control Panel → Display → Settings → Advanced → Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked. 3.
kn2124v-4132.book Page 219 Wednesday, December 23, 2009 10:45 AM Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
kn2124v-4132.book Page 220 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted. 2. Click Install Certificate. 3. Follow the Installation Wizard to complete the installation.
kn2124v-4132.book Page 221 Wednesday, December 23, 2009 10:45 AM Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box.
kn2124v-4132.book Page 222 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1. After the page you are logging in to comes up open the browser’s Tools menu; Select Internet Options → Advanced. 2.
kn2124v-4132.book Page 223 Wednesday, December 23, 2009 10:45 AM Appendix Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.
kn2124v-4132.book Page 224 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Fan Location and Speed Information Fan Location The switch has 6 fans that feed realtime fan speed information to the WinClient / Java Client Device Management page. 6 5 4 3 1 2 The fan locations in the above image are listed in the Device Information section under Fan Speed. See , page 144, for details.
kn2124v-4132.book Page 225 Wednesday, December 23, 2009 10:45 AM Appendix Temperature Sensor Location and Information The switch has 4 temperature sensors on its mainboard that feed realtime temperature updates to the WinClient / Java Client Device Management page. 2 3 4 1 The sensors in the above image are described in the Device Information section under Temperature. See Temperature, page 123, for details.
kn2124v-4132.book Page 226 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults.
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kn2124v-4132.book Page 228 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation: KH88 KH98 KH1508 KH1516 CS9134 CS9138 Note: 1. Some of the KVM Over the NETTM switch’s features may not be supported, depending on the functionality of the cascaded KVM switch. (For example, some switches do not support virtual media.) 2.
kn2124v-4132.book Page 229 Wednesday, December 23, 2009 10:45 AM Appendix Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* USB Floppy Drives – Read/Write * These drives can be mounted either as a Drive or as a Removable Disk (see Virtual Media, page 70).
kn2124v-4132.book Page 230 Wednesday, December 23, 2009 10:45 AM KVM Over the NET™ User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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