Warranty

Limited Warranty for Glass Mineral Wool Insulation
PRODUCTS SUBJECT TO THIS LIMITED WARRANTY
This Limited Warranty applies only to glass mineral wool insulation manufactured
and sold by Knauf Insulation, Inc. (“Knauf Insulation”) (the “Products”).
WHO IS ENTITLED TO THIS LIMITED WARRANTY
Knauf Insulation grants this Limited Warranty solely in favor of the original
purchaser of the Products (the “Original Purchaser”), but to no other person or
entity whatsoever. No person or entity, other than the Original Purchaser, shall
have any right to assert any claim under this Limited Warranty, or otherwise, in
connection with the Products. This Limited Warranty is personal to the Original
Purchaser and may not be transferred by the Original Purchaser to any other
person or entity, by contract, operation of law, transfer of the property into which
the Products are installed, or otherwise.
LENGTH OF THIS LIMITED WARRANTY
This Limited Warranty shall begin on the date the Products are sold by Knauf
Insulation to the Original Purchaser and shall continue for a period of 1 year
thereafter (such period of time, the “Warranty Period”), after which this Limited
Warranty shall expire and be of no further force or effect. FURTHER, ALL
WARRANTIES IMPLIED BY APPLICABLE LAW, INCLUDING ANY WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANTABILITY, SHALL (TO
THE EXTENT PERMITTED BY APPLICABLE LAW) BE LIMITED TO AND EXPIRE AT THE
END OF THE WARRANTY PERIOD.
WHAT IS WARRANTED
Subject to the conditions and limitations set forth in this Limited Warranty, Knauf
Insulation warrants to the Original Purchaser that during the Warranty Period the
Products will be free from manufacturing and design defects.
WHAT KNAUF INSULATION WILL DO
In the event that any Product fails to comply with this Limited Warranty, Knauf
Insulation will either replace the defective Product at its cost or refund the purchase
price paid by the Original Purchaser for the defective Product upon authorized
return of the defective Product. Knauf Insulation shall elect the remedy in its sole
and absolute discretion.
In the event Knauf Insulation elects to replace any defective Product, Knauf
Insulation may replace the defective Product with the same type of glass mineral
wool insulation or with any glass mineral wool insulation product it deems
comparable in terms of quality or price. In such event, the costs of shipping any
replacement glass mineral wool insulation shall be paid by the Original Purchaser
and Knauf Insulation shall not be liable for any other costs or expenses, including
any labor charges or any other expenses in connection with removal or installation
of either the original or replacement insulation.
In the event Knauf Insulation elects to offer the Original Purchaser a refund for any
defective Product, Knauf Insulation shall promptly refund the Original Purchaser
an amount equal to the original purchase price for the defective Product and shall
have no further obligation or liability under this Limited Warranty or otherwise in
connection with the defective Product.
THE FOREGOING DESCRIBES KNAUF INSULATION’S SOLE LIABILITY, AND THE
ORIGINAL PURCHASER’S SOLE REMEDY, FOR ANY BREACH OF WARRANTY IN
RESPECT OF THE PRODUCTS.
HOW TO MAKE A CLAIM
To make a claim under this Limited Warranty, the Original Purchaser must notify
Knauf Insulation in writing of any claimed defect in a Product. Such notice must be
given promptly following discovery of the claimed defect and in any event prior
to the expiration of the Warranty Period. The Original Purchaser must submit with
such notice proof of purchase and proof of the date of purchase of the Product
claimed to be defective.
Notification shall be provided to:
Knauf Insulation
One Knauf Drive
Shelbyville, IN 46176
Attention: CLAIMS
Knauf Insulation shall then promptly inspect the claimed defect and if such
examination does disclose a defect covered by this warranty, shall, within 30 days
after inspection replace the defective Product or issue a refund for such defective
Product (as it shall elect in its sole and absolute discretion), subject to the terms set
forth above.
LIMITATIONS
1. Knauf Insulation shall not be liable under this Limited Warranty for any of the
following:
A. Defects in or failure of the Products caused by storage that is not in strict
adherence with the written instructions of Knauf Insulation.
B. Defects in or failure of the Products caused by installation of the Products not
in strict adherence with the written instructions of Knauf Insulation.
C. Any damage to the Products caused by impact of foreign objects, lightening,
gale, hurricane, tornado, earthquake, rain or flood, or other acts of God or
by fire, explosion or other casualty.
D. Defects in, failure of, or damage to the Products caused by materials adjacent
to the Products.
E. Damage to the Products caused by alteration after completion of their
installation, whether such alteration be by structural additions, changes,
replacements or by equipment installation.
2. IN NO EVENT SHALL KNAUF INSULATION BE LIABLE FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED
TO, ANY DAMAGE TO THE PROPERTY IN WHICH A PRODUCT IS INSTALLED,
ITS CONTENTS OR ANY PERSON THEREIN. NO FIELD REPRESENTATIVE.
DISTRIBUTOR OR DEALER OF KNAUF INSULATION IS AUTHORIZED TO
MAKE ANY CHANGE OR MODIFICATION TO THIS LIMITED WARRANTY.
SOME STATES MAY NOT ALLOW LIMITATIONS ON OR THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS
MAY NOT APPLY TO YOU.
The invalidity, illegality or unenforceability of any one or more provisions of
this Limited Warranty shall in no way affect or impair the validity, legality or
enforceability of the remaining provisions, which shall remain in full force
andeffect.
LEGAL REMEDIES
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
This product is covered by one or more U.S. and/or other patents. See patent www.knaufinsulation.us/patents.
Sales (800) 825-4434 ext. 8485 | Technical Support (800) 825-4434 ext. 8727 | info.us@knaufinsulation.com
One Knauf Drive, Shelbyville, IN 46176 | © 2017 Knauf Insulation, Inc. | K-WA | 08-15 | www.knaufinsulation.us
This product is covered by one or more U.S. and/or other patents. See patent www.knaufinsulation.us/patents.

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