Operating Guide
15
CARE AND MAINTENANCE
WARNING
In order to avoid personal injury and the risk of re and electric shock, remove the battery pack before 
adjusting, inspecting, or cleaning the snow shovel.
CLEANING
In order to avoid serious personal injury, turn the snow shovel off and remove battery before cleaning 
or servicing.
Use a small brush to clean the outside of the snow shovel. Do not use strong detergents.
Household cleaners that contain aromatic oils such as pine and lemon, and solvents such as
kerosene, can damage the plastic housing and handles. Wipe off any moisture using a soft cloth.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The snow shovel 
does not start.
The battery is not charged.
Charge the battery according to the instruc-
tions included with your model.
The lock-off lever or trigger 
were not used properly.
Press the lock-off lever. Squeeze the trigger to 
start (see page 11).
Battery is too cold.
Remove battery from snow shovel. Place 
battery on charger and allow to charge for 10 
minutes. Remove from charger and install in 
snow shovel for use.
The battery is not fully inserted 
into the housing.
Check if the battery is fully inserted into the 
housing.
Battery may require service or 
replacement.
Call customer service at 1-888-356-2258 or 
replace battery.
The motor is on but 
the rotor does not 
turn.
The belt is damaged.
Replace the belt (see “IMPELLOR 
REPLACEMENT” on page 13-14).
The snow shovel 
leaves a thin layer.
The scraper is worn. Replace the scraper (see page 12).
STORAGE
•  Allow the motor to cool down before storing.
•  Store the snow shovel in a locked location in order to prevent unauthorized use or damage.
•  Store the snow shovel in a dry, well-ventilated area.
•  Store the snow shovel out of the reach of children.










