Warranty
WARRANTY
WARRANTY CERTIFICATE
In order to obtain warranty service, you must provide proof of original purchase
from a KOBE authorized dealer. Please keep a copy of your original invoice as
proof of purchase.
TWO-YEAR LIMITED LABOR WARRANTY ON KOBE PREMIUM SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we
will repair any parts or components free of charge that failed due to manufacturing defects.
KOBE reserves the right to replace, rather than repair the product free of charge at our
sole discretion.
It is your sole responsibility to ensure the product is readily accessible for the service
technician to perform repairs. The service technician will not, under any circumstance,
remove, alter or modify any fixture built around and/or connected to the product to gain
access to perform repairs.
TWO-YEAR LIMITED PARTS WARRANTY ON KOBE PREMIUM SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we
will provide non-consumable replacement parts or components free of charge that failed
due to manufacturing defects. Consumable parts such as light bulbs, filters, fuses, and
oil cups are not covered by this warranty.
WHAT IS COVERED:
This warranty is valid in the United States and Canada. It is non-transferable and applies
only to the original purchaser and does not extend to any subsequent owners of this
product. In Hawaii, Alaska, and Canada, this warranty is limited. There may be additional
shipping charges for parts and service technician travel costs in remote areas for location
30 miles outside of KOBE authorized service area.
WHAT IS NOT COVERED:
1. Normal wear and tear, regular service and maintenance required for the product.
2. Consumable parts such as light bulbs, filters, fuses, and oil cups.
3. Chips, scratches, or dents due to abuse or misuse of the product, use of corrosive
and abrasive cleaning products.
4. Damages caused by accident, fire, flood and other Acts of God.
5. Services in remote areas or locations 30 miles outside of KOBE authorized service
areas.
6. Labor cost incurred in connection with the removal of range hood, and installation
of replacement range hood, nor does it cover any other contingent expenses.
7. Scratches inside the hood, back of the baffle filter, and inside the duct cover.