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If we determine that the warranty exclusions listed above apply or if you fail to provide all
necessary documentation for warranty service, you will be responsible for all expenses
associated with the requested service, including parts, labor, shipping, travelling and any other
expense related to the service request.
To qualify for warranty service, you must:
1. Have the ORIGINAL proof of purchase
2. Be the ORIGINAL purchaser of the product
3. Have the model number
4. Have the serial number
5. Have a description of the nature of any defect in the product or part
TO REQUEST FOR WARRANTY PARTS OR SERVICE IN US, PLEASE CONTACT KOBE
SERVICE CENTER:
KOBE SERVICE CENTER
Tel: 1-877-BUY-KOBE (289-5623)
E-mail: customer.service@koberangehoods.com
TO REQUEST FOR WARRANTY PARTS OR SERVICE IN CANADA, PLEASE CONTACT:
Tel: 1-626-775-8880
Email: customer.service@koberangehoods.com