Warranty Guide

gift was from the original product purchaser and an original order number or receipt can be
produced.
Who is not covered:
Those who have either purchased or received a product that was sold as new or refurbished from
an unauthorized retailer, including, but not limited to, unauthorized resellers on websites such as
Ebay.com, auction sites, or sales by surplus or bulk resellers, are not covered by the limited
product warranty. For more information regarding the limitations on our warranty, please refer to
the section below entitled “What is not covered”.
What we will do:
We will, in our sole and exclusive discretion, either repair or replace a defective product free of
charge during the 90-day warranty period. If at our sole option we decide to replace a product,
the replacement product may be a fully refurbished product or a new product, in our sole
discretion. If your product cannot be replaced with a product of the same model type, we may
give you a replacement product of similar or greater value. We will also pay for shipping and
handling fees to return the repaired or replacement product to you if we elect to repair or replace
the product. We also reserve the right at our sole option to issue a refund on any defective
product, instead of repair or replacement.
What is covered:
This limited product warranty covers defects in materials and workmanship of the product for the
90-day warranty period.
What is not covered:
This warranty is not applicable to damages, defects, malfunction or failure to meet performance
specifications for a product (as set forth in the applicable product documentation) resulting from:
1. Normal wear and tear.
2. Misuse of product, neglect, abuse, improper handling or storage, or accident.
3. Product service, testing, adjustment, installment, maintenance, repair, and alteration made
by someone other than Forward Industries, Inc. or its authorized representatives.