Warranty Guide

4. Failure to follow the product instructions given by Forward Industries, Inc. including, but
not limited to, improper use of an electric source or other operator error, or use of
unauthorized accessories with a product.
5. Damage or loss during shipment or transit.
6. External causes such as floods, storms, fires, earthquakes, sunlight exposure, acts of God,
weather, moisture, sand, dirt, electrical surges, battery leakage, vibration, corrosive
environments or damage caused by the connection to other products.
This warranty also does not cover:
1. Products that are purchased or shipped outside of the U.S.A. or its territories.
2. Products that have been lost or stolen.
3. Material or workmanship defects that occur after the 90-day warranty period has concluded.
Duration of warranty:
All products carry a 90-day limited product warranty, which begins on the date of the purchase
and continues for 90 days thereafter. We may change the availability of this limited product
warranty at our discretion, but any changes will not be retroactive.
How to get service:
1. You must have an original order number showing proof of purchase; this requirement
extends to those that receive the product as a gift from the original product purchaser.
2. To obtain warranty service on your product, please notify customer support at
[e-mail] during the 90-day warranty period to request
assistance. If we agree service is required, we will provide you with a Return Material
Authorization (RMA) number. Please do not return your product prior to obtaining an RMA
number. No warranty service will be provided without an RMA number. Any product
returned to Forward Industries, Inc. without an RMA or proof of purchase will be returned
to the sender at your cost.
3. You are responsible for the shipping charges to return a product to Forward Industries, Inc.
For repairs and replacements covered by this warranty, we will pay the return shipping
charges to any destination in the U.S.A. as well as all labor and material expenses for items
covered by the limited product warranty.
LIMITATION OF LIABILITY: