Technical Training Guide Pre-site Inspection……………………… Page 2 Printer Features………………………… Page 4 Printer Installation…………………....... Page 7 Printer Calibrations……………………………… Page 14 Networking………………………………………. Page 18 Print Mode/Dryer Guidelines…………………... Page 23 Printer Operation Tips…………………. Page 27 Software Control Tips…………………. Page 30 Printer Maintenance…………………. Page 31 Bulletin Reference List………………… Page 40 Error Message Codes…………………. Page 41 Printer Grounding/Static Control…….
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Presite Inspection (pre-installation) Installation Requirements The Kodak 1200i wide-format printing system requires approximately 15’ x 20’ (4 x 6 meters) square space available for the printer un-boxing and setup. Additionally, vice grips/pliers may be needed to aid in support bracket removal. Four (4) people will need to be available to assist in the setup.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Power Requirements Either 115 or 230 volt, 50/60Hz source power is required for the printer. All major power cord standards are supplied with each printer. The voltage selector switch is positioned to the 230 volt position during shipping; ensure selector switch is set to either 115 or 230 for the appropriate region. The printer typically uses 1100 watts of power during normal operation (when dryer is engaged) –a dedicated 20 amp circuit is ideal.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Printer Features 1. Intelligent Mask Technology (IMT) - A simple screen that is applied to image files by the printer to determine which dots are printed during each swath (or print pass) in a particular print mode selection. A different print mask is applied for each color plane. - Two thermal-based ink types are available with the Kodak 1200i Wide-Format Printing system: Quantum-Dye (Qi-Dye) and Qi-Pigment (Qi-Pig).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Rapid Dryer Technology The advanced dual-component drying system uses the principle of conducted heat to dry printed images with much greater efficiency than can be achieved with hot air dryers. The media web is fed over a heated aluminum nose that is curved to maintain intimate contact with the back of the web for effective heat transfer.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM c. Intermediate Reservoir: - Intermediate reservoir located below ink bottle - Provides consistent ink supply pressure (50 ml capacity) - Replace ink on-the-fly (30 seconds); prevents job interruptions - Optical sensor monitors reservoir ink levels [ink level LOW warning sensor (<30ml; ~10-30 minutes) and ink level OUT stop (<20ml), protects cartridge] d.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM g. Service Station: - Clean hands cartridge maintenance through service station (Cartridge cleaning/System Prime). - Ink is deposited into a waste disposal bottle. h.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Printer Installation (Quick Steps) Step 1: Shipping Brackets Removal - Rotate printer head box 90 degrees onto one side and remove printer from large shipping box by pulling out and away from box. - Before removing the shipping support brackets ensure the printer is properly placed and balanced on two or three strips of packing foam provided. - Remove the two (2) bolts securing the metal crossbeam between the support brackets.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM NOTE: It is suggested to assemble the right stand leg first, then attach the assembly to the printer. Repeat with left stand leg assembly. Do not ‘completely’ tighten the screws between stand legs and platen – only perform after the crossbar has been installed. Step 3: Crossbar Installation - Install crossbar between stand legs and tighten four (4) securing screws. - Tighten the eight (8) stand leg screws after the crossbar has been properly installed.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Step 5: Raise Printer - Using a four (4) person lift gently raise printer to the standing position. Step 6: Voltage Configuration (for dryer system) Prior to powering on printer ensure the voltage selector switch is set to either 115V or 230V depending on line source. NOTE 1: The voltage selector ships in the 230V position. NOTE 2: the circuit beaker will ‘pop’ out in an overcurrent condition and will need to be replaced if this occurs.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Step 8: Ink Line Filling - After installing the 6 ink bottles and waiting 5 minutes, select ‘Access Cartridges’. - Install the Cartridge with Tube Assembly into the first stall position; attach tube needle to right side plate septum fitting (under access cover). NOTE: the cartridge with tube assembly (+plug bar) ships in a small box within the printer head box. - Activate tube fill by selecting and holding Utility Menu Prime Menu – Service Station Menu – ‘Pump On’.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Step 10: Activate ‘Prime All’ Test Pattern - To print the Prime pattern select Utility Menu - Prime Menu - Prime All. Verify print head nozzle performance - ensure diagonal lines are smooth and clogged jets are not present. - If necessary perform Manual Jet Bypass for clogged or misfiring jets. Select Utility Menu – Calibration Menu – Open Jet Menu – Edit List Menu. Scroll to particular jet number which has the clog/problem and toggle off.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Step 11: Printer Calibrations NOTE: Refer to Technical Bulletin 1 for the specific printing application required. Most customers should use the following procedure to obtain the best print quality output. A. Activate the dryer system to warm the printer up for optimum calibration performance. Wait approximately 5 minutes after completing steps 1a and 1b below before proceeding to Step 2. a) Set dryer to a heat setting of 4 (Low Heat, Fans).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM C. When printer calibration is complete the printer will display the Save User screen. Select a save user number (i.e. 1 through 8) to be assigned for the media type currently loaded. Select Ok. Example Assignments: User 1: Photo Satin, 180 g User 2: Premium Backlit, 7 mil User 3: PP Gls, 8 mil User 4: Rapid Dry Gls, 190 g User 5: Photo Gls, 160 g User 6: Water Res Vinyl A calibration complete message will be displayed on the control panel display. Select Ok.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM NOTE 2: When new media is loaded (or changed) the unique user setting assigned must be chosen, select Setup Menu – User Setup Menu – Select User. Select the user number (1 through 8) that was assigned for a particular media type. Select Ok.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM b) Color Cal Horizontal. Select Utility Menu – Calibration Menu – Color Calib Menu Horiz. Calib Test. Choose best group of aligned bars for each set of colors. Perform whenever a cartridge is removed. c) Color Cal Vertical. Select Utility Menu – Calibration Menu – Color Calib Menu - Vert. Calib Test. Choose best group of aligned bars for each set of colors. Perform whenever a cartridge is removed or if the feed adjust value is adjusted. E.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Step 13. Networking (Peer-to-peer - Windows 2000/XP example) The basic printer networking process is generally a 7-step process, but may vary depending on network configuration/support. Refer to User System CD for additional networking information as necessary. 1). At the host computer (i.e. RIP workstation) assign network address settings. a) At desktop right click on ‘My Network Places’ and select ‘Properties’.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 3). Connect Ethernet ‘crossover’ cable between the host workstation and the printer for direct connections (or an RJ-45 Ethernet patch cable from HUB/switch to printer if indirectly connected). 4). At desktop right click on ‘My Network Places’ again and select ‘Properties’. At Local Area Connection window select ‘Disable’. Then select ‘Enable’; this will ensure the IP addressing has been refreshed (sometimes required on Win 2000/XP systems).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 5). Load Windows Driver a) Load the Kodak 1200i System CD into CD-ROM drive (CD should launch automatically). Select Software Installation, then Printer Setup. b) A Windows driver will be loaded (just follow the default button selections). If configuration is successful the printer will be automatically detected across the new network (Note: the picture at right is an example only; printer name and IP address should be displayed correctly).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 6). At Command Prompt, ping the printer to verify connectivity between computer and the printer. At computer select START – PROGRAMS – ACCESSORIES – COMMAND PROMPT (or similar). Type: ping 192.168.24.74 (as an example) and select ENTER. Four (4) ‘REPLY …..’ messages should appear. If ‘REQUESTED TIME OUT….’ messages appear then connectivity is incorrect – verify steps 1 through 6 again. 7). Assign IP address at RIP (host workstation) and set data type.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 8). Configuration Double-check (example only): Workstation/Server: IP: 192.168.24.73 Subnet: 255.255.255.0 Gateway: 192.168.24.2 RIP: IP: 192.168.24.74 - uses Windows driver printer port Printer: IP: 192.168.24.74 Subnet: 255.255.255.0 Gateway: 192.168.24.2 - Windows Driver Loaded 9). To further verify connectivity either send a test file to printer via RIP or from the EFPU (Encad File Print Utility).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Step 14: Print Mode & Dryer Guidelines NOTE: Go here for the most up-to-date information: http://www.encad.com/Printers/Kodak1200i/index.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Qi Pigment Recommended Printer Heater Setting (1) Recommended Print Mode* Photographic Papers Kodak Premium Rapid-Dry Photographic Glossy / 260g (9 mil) Kodak Premium Rapid-Dry Photographic Lustre / 260g (9 mil) Kodak Rapid-Dry Photographic Glossy Paper / 190g (8 mil) Kodak Rapid-Dry Photographic Satin Paper / 190g (8 mil) 2 2 2 2 Fine (4 Bi 10) Fine (4 Bi 10) Fine (4 Bi 10) Fine (4 Bi 10) 2 Production (3 Bi 10) Fans Only Fans Only Enhanced (6 Bi 10) Fine (4
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Step 15: Lamination Guidelines Kodak Media Lamination Reference for Kodak 1200i Printer Qi Dye Lamination Compatibility# Heat Activated Thermal Heat Activated Low Temperature Heat Assisted Pressure Sensitive Ambient Yes Yes Yes Yes Yes Yes No No Yes Yes Yes Yes Yes Yes No No Yes Yes Yes Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes Yes No No No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No Yes Yes No No No Yes Yes Yes No No Yes Yes Yes Yes Yes
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Kodak Media Lamination Reference for Kodak 1200i Printer Qi Pigment Lamination Compatibility# Heat Activated Thermal Heat Activated Low Temperature Heat Assisted Pressure Sensitive Ambient Yes Yes Yes Yes Yes Yes Yes Yes No No No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No No NA Yes Yes No NA Yes Yes No Yes Yes Yes Yes NA No NA No NA No NA Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Ye
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Printer Operation Tips 1. Media Load and Verification - Install media onto spindle and attach the media guide and tighten the blue locking nut. Verify spindle gears mesh properly. Ensure left media guide is locked next to the white alignment mark. Adjust right media guide to within 2 mm of media edge. Load media into the rear of printer, align with white alignment mark. NOTE: paper will be automatically advanced following a 6 second delay and then measured.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. The ‘Perfect’ Media Load - After loading media in the normal routine, it is best to perform a ‘perfect media load’. Hold the feed roller guide (round plastic guide) at right side with one hand and then simultaneously press the Feed Media - Forward button. Drive media forward until it pulls against the media roll, keep holding (do not allow guide to rotate) for another 10 seconds or so - resistance is the key to pull the media straight.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Humidity Control Ideal humidity for printing is between 45 and 55 percent, at a temperature of 68-72 degree F. (20-22.2 degrees C.) Low Humidity problems: 1) Media warping and edge curl problems leads to visible carriage head strike on media surface. 2) Inconsistent print quality is normally observed in severe low humidity environments. To compensate more ink must be used to balance the color loss (need for color profiling).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Software Control Tips 1. Typical Server Installation (one per subnet) - For most installations perform the ‘typical’ installation of the Kodak 1200i software suite. This is ideal for most environments including those using a single computer single printer configuration. Note: this software only runs on Windows® 2000/2000/2003 Pro/Server and XP/XP Pro.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Printer Maintenance When a Print Head is Replaced: A. Check for air bubbles in the ink delivery line after replacing a print head: - Perform an “Access Cartridge” - Check for air segments of more than 5mm in length in the ink tubes; air bubbles are acceptable but LARGE air segments are NOT acceptable. Perfect Air bubbles acceptable NOT ACCEPTABLE - If necessary, perform an ink load on ink lines which contain large air segments.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM service). C. After replacing a print head, it is a good practice to run the System Prime. This will improve ink flow through the ink system and reduce print head errors. NOTE: ensure printer is placed on a level floor surface to avoid ink starvation (which could cause ‘MAX INK TEMP EXCEEDED’ error messages) and related ink flow problems. Check printer levelness by placing a standard level on the platen surface (remove media from platen).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Routine Maintenance IMPORTANT: It is suggested to perform a weekly cleaning action on the printer (i.e. every Monday morning for 20 minutes) instead of attempting to remember the user guide cleaning intervals. A. Clean the following assemblies: 1. Encoder Strip (lint-free swabs dampened with Windex® or a mild dish soap and water solution).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Platen Surface & Cutter Groove (lint-free swab/lint-free towel dampened with Windex or a mild dish soap & water solution). Remove media from printer and wipe down platen and cutter groove until ink residues are no longer visible on cleaning swab/towel. Using a toothpick or paperclip, gently remove paper fibers or similar debris from the cutter groove. 5. Carriage Belt (lint-free towel dampened with Windex or a mild dish soap & water solution).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 7. Carriage Guide and Carriage Slider (lint-free towel dampened with Windex or a mild dish soap & water solution). Thoroughly clean the printer rear plate carriage guide (horizontal shelf) and carriage slider. A dirty carriage guide and/or slider can lead to carriage vibration and printer banding. 8. Lower Roller/Pinch Rollers (lint-free towel dampened with a mild dish soap & water solution). To clean, apply power to the printer.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Auto Clean Unit (Disposal) Bottle (prompted by ‘Empty Waste Bottle Now’ control panel/software suite message). Open Auto Clean Unit door, remove bottle and dispose of ink in accordance with local guidelines). 3. Encoder Sensor. The carriage encoder sensor will likely get dirty ~600 plot hours and will need to be cleaned or image shifted output may be observed (see samples below).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM - Spray three (3) quick bursts of solution onto the encoder sensor spray zone (do not over saturate the carriage!). Refer to the illustration below. - Obtain canned air and blow area clean for one second. - Allow printer to dry for 10 minutes. - Apply power to printer and resume printer operations. 4. Carriage Paper Sensor (lint-free/foam swab dampened with Windex solution or isopropyl alcohol).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM C. Replace the following item as required: 1. Cutter (when smooth cuts are no longer observed when media is cut or if ‘Internal Shutdown - Carriage Axis Failures’ occur and are determined to be caused by the cutter assembly). Remove cutter assembly by gently pushing down on upper tab; pull assembly out and to the left to remove.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Preventive Maintenance Periodic Maintenance is required at the following intervals; this type of service should only be performed by authorized service providers. 1.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Bulletin Reference List Bulletin Type Topic Revision Prerequisite Actions KODAK 1200i Technical Bulletin 1 Printer Calibration Procedure Printer Repacking Instructions 05/24/2005 - None 05/24/2005 - None 05/24/2005 - TB12 06/23/2005 - TB1 and 8 12/02/2005 - TB1, 5, and 6 08/22/2005 - None 09/16/2005 - None 5/30/2006 - TB3 and 12 3/30/2006 - TB3, 10 and 12 12/06/2005 - TB 9 02/21/2006 - TB 10 06/29/2006 - None KODAK 1200i Technical Bullet
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Error Message Codes Errors are listed into four general groups: ¾ Cartridge Error Messages/Cartridge Failures ¾ Ink System (Refill Bottle/Intermediate Reservoir) Error Messages ¾ Dryer System Error Messages ¾ Miscellaneous Error Messages NOTE: service related actions should only be performed by qualified personnel. 1.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Under INK STATUS MENU, at the CART INFO screen ensure ink type matches (i.e. QiD or Qi-Pig) across all cartridge stall positions. The printer will not print unless ink type is the same for each cartridge. Other examples of data type errors include the following: 1. 2. 3. 4.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. For visible ink starvation (resembling large horizontal areas of ink dropout; no error condition displayed on control panel) first verify ink system flow and pressure are adequate (no bubbles greater than 1 cm in size within ink tubing should be visible) and check general cartridge health (via color test & prime pattern). Perform ‘System Prime’ (must have firmware version 2.1.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 3. Replace cartridge if ‘intermittent’ ink dropout occurs (no error displayed – see sample image problems below); the cartridge has an internal jetting problem and must be replaced. The customer will need to determine which color is dropping out by inspecting the bands along bottom edge of print.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 7. For a more advanced analysis (i.e. for technicians) of the ‘MAX INK TEMP’ error please refer to pages 21–24. Example 2: PEN ERROR – OVERCURRENT CARTRIDGE SHUTDOWN! A cartridge OVERCURRENT error indicates the detection of an electrical short internal to the cartridge – the cartridge must be replaced. This error is often the result of not correcting a MAX INK TEMP. EXCEEDED error as described in Example 1 above.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM ID: 0 is typically an indication that the cartridge ID is wrong. This field will equal 6 (will be 0 until you have printed at least 0.10mL of ink through the cartridge). This is assuming you have printed and the error has occurred. TSR (Target Sensing Resistor) values are typically between 450 and 540; displayed message should also indicate ‘TSR FOUND +’. For TSR errors try reseating the cartridge or replace the cartridge.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Ensure cartridge is completely seated and firmly pressed against the flex driver cable surface. Ensure cartridge door and door pusher is properly engaging and locking cartridge in place. 3. Cycle printer power to verify fault clears. 4. Replace cartridge. 5. Reseat appropriate flex driver cable and trailing cable (both ends). 6. Replace appropriate flex driver cable. 7. Replace trailing cable.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM system wide acceptable range is between 450 and 540 (go to Cartridge Status – press outside keys to view individual cartridge status/information, refer to bottom of page 8). [] Pen Error – Invalid OEM ID! Translation: The pen OEM ID does not match the main-board OEM ID. For ENCAD cartridge all OEM values should be 1. Replace cartridge under warranty if one cartridge is different than the rest.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Ink System (Refill Bottle/Intermediate Reservoir) Error Messages: BOTTLE ERROR - JOB PAUSED! This bottle alarm provides the top-level error status only. Additional information about the specific error is available if the operator presses the “More Info” button.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM [] Bottle Error – Code < # > (# ranges from 2 to 7) Where: 2 = Bottle Error – Pri CRC Failed! 3 = Bottle Error – Sec CRC Failed! 4 = Bottle Error – No Response! 5 = Bottle Error – Write Protected! 6 = Bottle Error – Copy Failed! 7 = Bottle Error – MAC Mismatch! Translation: The ID-chip or its connection is faulty (i.e. accidentally broken – see photo at right).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM screw may need to be loosened (T7 star-head screw) to readjust the housing position slightly to enable better contact. 2. Verify proper chip placement on bottle – relocate chip as necessary. While in the BOTTLE INFO screen ensure all ink type matches (i.e. QiD, QxD or QiPig). The printer will not print unless ink type is the same for all 6 bottles. 3. Replace the refill bottle with a new one.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM cable connection (at data board or main board) is incorrectly seated or the reservoir data board may be damaged thus requiring field replacement. NOTE: only authorized service providers should attempt to perform steps 2., 3., 4., or 5. Contact technical support for assistance. 2. Check all plugs/connections; swap two intermediate reservoir plug connectors to check wiring harness connectivity. 3.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 3. Dryer System Error Messages: DRYER SENSOR FAULT! 1. Error activates when one of the two dryer sensors is below a specific value; indicates an open circuit. 2. Error activates when the difference between the sensors is too great; the lower sensor value is at fault (the lower sensor value will read below current room temperature value). 3. Under Diagnostics Menu > Accessory Menu > Dryer Status, the status of both sensors is displayed.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 3. Check a voltage switch setting. CAUTION: Remove power from printer. Verify the proper alternating current voltage setting is fully engaged [either to the left (115 volts) or to the right (230 volts)] as per the regional power provided. Power off printer and cycle voltage switch to verify position.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Miscellaneous Error Messages: INTERNAL SHUTDOWN: CARRIAGE AXIS FAILURE! 1. The servo motor control system has encountered a dirty slide shaft, dirty or worn carriage bushings or dirty/damaged encoder strip/sensor. Refer to routine maintenance in on-line training guide; thoroughly clean the printer (corrects error >95% of the time).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Electrostatic discharges from media or personnel can cause data interference, typically the data will be observed shifting away from the edge of print or image may appear to have an ink overspray problem. Contact technical support for suggestions to overcome these symptoms (refer to Technical Bulletin 10). A Carriage Axis Error may result if interference with image signals is too severe or if incoming power is too low (i.e. less than 100 volts AC).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM JOB PAUSE - OUT OF PAPER! The system detected the end of media. The current job should be cleared and media reloaded. ‘Feeder Stop’ is the default mode and will pause printing when the printer cannot unwind enough media to block the leg sensor. The media feed (upper) sensor is used for the Roll and Takeup supply modes, the takeup (lower) sensor performs the operation when in the Roll 2 mode.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM WASTE BOTTLE MISSING! 1. Insert or reinstall waste bottle. The actuator arm located at the inside rear of the auto clean unit controls the sensor activation. If the error persists then contact technical support. 2. Bottle present sensor may be defective; contact technical support for assistance. MAINBOARD ID ERROR! This alarm provides the top-level MBID error status only.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM WAITING FOR CARTRIDGE ACCESS... Reminder: A print job is ready but the system is waiting for the user to give up control of the carriage. The user should press ‘Access Cartridge’ to return the carriage and to enable printing to begin. This error may easily occur following routine cleaning where cartridges were accessed or if the operator decides to activate a ‘Cut’ following an ‘Access Cartridge’ and the operator forgets to return carriage to home position.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM CARRIAGE PAPER SENSOR IS UNSTABLE This usually indicates the carriage paper sensor is defective (or unplugged). Reseat and or replace the carriage paper sensor. NOTE: only authorized service providers should perform this repair action. Premature file terminations (no error message on control panel display) 1.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM MAX INK TEMP. – Advanced Analysis For printers which exhibit large air gaps or bubbles in the ink delivery lines refer to A. below. For printers which experience an unusually high level or occurrence of cartridge ‘Max Ink Temp’ errors refer to B. below. A.) Bubbles Observed in Ink Delivery Lines Only small air bubbles (< 1 cm in diameter) are permitted to be observed in ink delivery ink lines at or near the carriage assembly.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 3.) For complete ink starvation, as observed in ink delivery line (note Light Magenta ink is missing from ink line in photo below) check cartridge, ink line connectivity and respective damper assembly. The damper assembly may have a possible leak (due to ink contamination, improper service/repair tool usage, printer abuse/shock, or damage). Re-prime ink line following damper replacement. Defective Damper Light Magenta Ink Line Deprimed Condition 4.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM or intermediate reservoir), or internal foam separation (see x-ray pictures below; upside down views) internal to the cartridge can all contribute to this error. The x-ray at left shows foam separation from the internal chimney (inside the cartridge), leading to lack of capillary ink flow to the chimney into cartridge chamber. This failure can be caused by cartridge shock (dropping cartridge, etc.) – and typically leads to a ‘Max Ink Temp.’ error.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2) If the ink delivery system appears to be normal attempt to recover the cartridge by using the menu function SYSTEM PRIME in the service station menu (Utility Menu – Prime Menu – Service Station Menu – System Prime*. *requires firmware version 2.1.0 (or greater) to work properly. 3) Check ink line pressure and verify no air gaps are visible in ink delivery tubing with ink chain.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Printer Grounding/Static Control The Kodak 1200i consumes 1100 watts of power during typical operation and must be properly grounded in accordance with regional and general equipment/electrical grounding guidelines. Output quality problems including severe banding, ink overspray, abnormal printer calibrations, premature and intermittent cartridge jet failure, data shift, and personnel hazards may result if inadequate grounding is provided.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Ink Overspray Ink Overspray and/or combination of data shift and ink overspray is observed. Normally occurs at severe ground fault locations (high levels of AC riding on ground/neutral lines or high levels of ESD are coming from the air plenum). Refer to B. below. 3. Media Static Cling/Feed Transport Problems - Color calibration horizontal lines (i.e. Color Cal Vertical pattern) are incorrectly spaced (i.e.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Intermittent Banding/Improper Print - Static discharge build-up combined with poor building grounding can cause excessive ESD discharge, from the media as it unwinds, during long plots. This will depend on the media type and media transport rate through the printer. NOTE: The addition of a humidifier in the room may help correct these types of problems. 5.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Humidifiers - The addition of a humidifier can solve print output problems where relative humidity (Rh) is too low (i.e. <30% Rh) and/or when mild grounding problems exist. The addition of a humidifier can reduce the effects of ESD on printed output. If the humidity in the printing area is increased and the above symptoms disappear then a grounding issue/ESD problem is likely present, but not severe.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Rear Static Strip Condition & Grounding - Check the condition of the upper rear static brush (shown at the right side in the photo below). If the carbon fibers are severely damaged then the static dissipative function is likely degraded. Replace the rear brush and ensure brush is grounded properly. The right bottom cover has been removed to illustrate the proper grounding path.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM AC will start to cause some problems with image output (refer to section A); values greater than 12.0 volts lead to more severe problems including premature cartridge failures and severe banding. 2. Verify Proper Receptacle Configuration: Verify the regional power (source) receptacle has a Ground (G) line for the respective region (N is neutral; L is line or hot).
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM CAUTION: if neutral-to-ground voltage, above 6 volts AC, is present then a serious problem is present within the building's electrical system. Often a mis-wired connection or imbalanced phase load can cause voltage/current to ‘bleed’ onto the ground line (commonly referred to as neutral-to-ground voltage) or a serious ground fault exists within the building. Immediately stop service on the printer.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM E. Common Mistakes by Technicians/Customers 1. The printer should only be grounded to the buildings electrical receptacle/outlet using the power cable provided and should conform to all electrical building grounding regulations in accordance with country/regional regulations. If a printer grounding problem is discovered only have a certified electrician ground the power source receptacle properly.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM b) 3-Prong to 2-Prong Adapters - Do not attach a 3-prong adapter to a 2-prong or non-grounded electrical outlet just for the purpose of supplying power to the printer – call an electrician immediately and correct the power source problem. Bypassing the ground connection enables a free floating ground to exist at the printer which is not only dangerous to the operator but will likely result in imaging output problems.
KODAK 1200i WIDE-FORMAT PRINTING SYSTEM d) AC Isolation Transformers - AC isolation transformers are common devices in electronic repair shops. Technicians use them to isolate the power on their repair benches from physical grounds in the repair shop (pipes, radiators, etc.) This is primarily for safety reasons. The same isolation transformers can be used to electrically isolate the printer from the AC power provided and thus break any ground loops.