Table of Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Scanner components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1 Install Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning or replacing the separation module. . . . . . . . . . . . . . . . . Cleaning or replacing the feed module. . . . . . . . . . . . . . . . . . . . . . Cleaning the imaging guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supplies and consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 28 30 33 34 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .
Overview The Kodak ScanMate i940M Scanner / for Macintosh computers is a desktop, duplex color scanner that scans two sides of a document in a single pass at up to 20 pages per minute. The scanner can accommodate documents up to 21.6 x 165.1 cm / 8.5 x 60 inches using the 20-sheet automatic document feeder when your computer is configured with adequate memory.
Scanner components Front view Card feeder tray Input tray extender Input tray Top cover Side guide Side guide Status window Scroll button (Not active) Scanner cover Scan button (Not active) Card feeder/Thick document switch A-61800 July 2013 2
Inside view Imaging guides Separation roller and cover Feed module and cover Rear view Power port USB port Serial number A-61800 July 2013 3
Setup Install Software 1. Insert the Kodak ScanMate i940M Scanner / for Macintosh computers Installation CD into the CD-ROM drive. NOTE: If your computer does not have a CD-ROM drive, you can download this software and follow the instructions at: www.kodak.com/go/i940forMac. 2. Double-click on the CD icon. A folder window will be displayed. 3. Double-click on the Package icon. 4. Click Continue. The Welcome screen will be displayed. 5. Click Continue.
6. Select your language and click Continue. 7. A message will be displayed asking you to read and agree to the Software License Agreement. Click Agree to continue. 8. Click Install. 9. If your computer is password-protected, you will be asked to enter your password, then click Install Software. The installation will start. 10. When the installation is complete, click Close. 11.
Connect Scanner When the software has been installed, make one of the following power connections to the scanner. Refer to the illustrations on the following pages for making proper connections. Make sure the power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible. You can use your scanner in one of the following ways: Option 1: Using the AC power cable and USB data cable — this connection is typically used when the scanner is used in a stationary location.
Option 1: Using the AC power cable and USB data cable 1. Select the appropriate AC plug adapter for your region from the supply of plug adapters packed with your scanner. 2. Attach the correct plug adapter to the power supply and insert the power supply into the wall outlet. 3. Plug the AC power cable into the power port on the scanner.
4. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 5. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer.
Turning on/off the scanner • To turn the scanner on: open the top cover. When you turn on the scanner, the green indicator on the front of the scanner will flash as the scanner goes through a series of self tests. When the green light is steady, the scanner is ready. Do not disconnect the AC power cord while the cover is open. • To turn the scanner off: close the top cover. It is recommended that you keep the top cover closed when the scanner is not in use.
Power Saver mode: by default, after 15 minutes of inactivity, the scanner will automatically enter into Power Saver mode.To activate the scanner from Power Saver mode press the Up arrow or close the cover then open the cover. Getting your documents ready to scan • Standard paper size documents feed easily through the scanner. When organizing documents for scanning, stack the documents so the lead edges are aligned and centered in the input tray.
Scanning Getting your scanner ready to scan 1. Be sure the scanner is on and ready to scan (green indicator light is on and constant). 2. Pull out the document extender on the input tray. 3. Adjust the side guides (by sliding them in or out) to accommodate the size of the documents you are scanning.
4. In Applications, click on the Presto! PageManager folder and then open the PageManager application.
Scanning applications The following scanning applications are included with the ScanMate i940M Scanner: NewSoft Presto! PageManager Kodak provides NewSoft Presto! PageManager which allows you to quickly and easily perform common scanning tasks; such as: • scan and share incoming client correspondence with a co-worker in a branch office • create a searchable PDF of a printed report • scan and print/fax an invoice • scan a photo to add to a presentation NewSoft Presto! BizCard Xpress Kodak provides NewSoft Pr
Icons These icons are located on the menu bar when you launch NewSoft Presto! PageManager, NewSoft Presto! BizCard Xpress or both applications. They can also be made readily available by placing them on the DOCK of your computer. Use this icon to launch NewSoft Presto! PageManager. Use this icon to scan an image when using NewSoft Presto! PageManager. Use this icon to scan an image when using NewSoft Presto! BizCard Xpress.
You can use the Scan To icon to scan to NewSoft Presto! PageManager or NewSoft Presto! BizCard Xpress. HELPFUL HINT: The Scan To icon allows you to easily scan. When using this icon for the first time: • Launch it from the LAUNCH PAD. • Click the Scan To icon on the menu bar and select Open Presto! Scan Buttons Preferences.
The Presto! Scan Buttons Preference screen will be displayed. • Check Start Presto! Scan Buttons when the system starts checkbox and click Apply. The Scan To icon will automatically be located in the top menu bar of your computer.
Making your first scan with Presto! PageManager 1. Insert a standard size document into the input tray. Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first. 2. Using the Scan To icon, select Scan To PageManager. When the document has finished scanning, the image(s) will be displayed on the Presto! PageManager View window.
Changing Presto! PageManager default scan settings 1. Click File>Scan Settings to display the Default Scan Options window. 2. If desired, change any of the settings on this window or click Manage Profile to display the Setting Shortcuts where you can make any additional changes (i.e., resolution). See the Scanning Setup Guide for Macintosh Computers for a description of these scan settings.
Scanning cards with NewSoft Presto! BizCard Xpress 1. Place the card in the card feeder tray. NOTE: If you are scanning a thick card or credit card, slide the card feeder/thick document switch to the right (see “Scanner Components, Front view” in the Overview section for the location of this switch). 2.
When the application is launched, the BizCard Xpress application icon will be displayed in the menu bar. 3. Click the BizCard Xpress icon on the menu bar and select Select Source. 4. Select KODAK Scanner: i900 and click Select. 5. Click the BizCard Xpress icon and select Acquire Business Card from the drop-down menu. The card will scan and be displayed in the Edit Card window. If the image(s) is acceptable, click Transfer (or Transfer All). If the image(s) is not acceptable, click Discard (or Discard All).
Changing Presto! BizCard Xpress default scan settings 1. Click the BizCard Xpress application icon and select Preferences. The Preferences window will be displayed 2. Click the Scan icon to display the scanning options. 3. If desired, change any of the settings displayed on this window.
Scanning using the Scan To icon If you want to use the Scan To icon, open Presto! PageManager and double-click on the Scan To icon to display the Scan To icon on the menu bar. NOTE: When the Scan icon is on the menu bar, you do not need to open the application (BizCard Xpress or PageManager). 1. Click on the Scan To icon to display scanning options. 2. Click on Select Source(TWAIN) to display the Select Source window. 3. Click on KODAK Scanner: i900 and click Select. 4.
Changing Scan default settings 1. Click the Scan To icon to open the menu. 2. Select Open Presto! Scan Buttons Preferences to open the Preferences window. 3. If desired, change any of the settings on this window or click Manage Profile to display the Setting Shortcuts where you can make any additional changes (i.e., resolution). See the Scanning Setup Guide for Macintosh Computers for a description of these scan settings.
Optional connections Option 2: Using the USB data cable 1. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 2. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer.
Option 3: Using the USB power cable and USB data cable 1. Plug the USB power cable into the power port on the scanner. 2. Attach the other end of the USB power cable to the proper USB port on your laptop or desktop computer. 3. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 4. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer.
Maintenance This section provides procedures for cleaning the scanner and replacing consumables. Your scanner needs to be cleaned periodically. If your documents do not feed easily, if several documents feed at the same time or if streaks appear on your images, it is time to clean your scanner. The section entitled “Supplies and consumables” later in this chapter, provides a listing of the supplies required to clean your scanner.
3. Open the scanner cover. 4. With a roller cleaning pad, wipe the three feed rollers from side to side. Rotate the rollers to clean the entire surface. Rollers IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS for more information.
Cleaning or replacing the separation module 1. Release the separation roller cover. 2. Remove the separation roller. • If the separation roller is worn and there is a degradation of feeder performance, replace the separation roller and go to Step 4.
• If the separation roller needs to be cleaned, continue with Step 3. 3. Wipe the rollers from side to side. 4. Reinstall the cleaned separation roller or install a new separation roller. 5. Close the separation roller cover.
Cleaning or replacing the feed module IMPORTANT: Before removing the feed module cover, the tabs need to be in the lower position. Tabs 1. Power on the scanner by opening the top cover. 2. Open the scanner cover. The feed module tires will rotate and lower the tabs.
3. Remove the feed module cover by squeezing the tabs on each side of the cover and lifting the cover out of place. 4. Remove the feed module. NOTE: It may be necessary to place your finger in the opening underneath the scanner cover and push up on the module to release it from its position.
• If the feed module tires are worn and there is a degradation of feeder performance, replace the feed module and go to Step 6. • If the feed module tires need to be cleaned, continue with Step 5. 5. Wipe the rollers from side to side. 6. Reinstall the cleaned feed module or install a new feed module. 7. Reinstall the feed module cover and close the scanner cover.
Cleaning the imaging guides 1. Open the top cover and open the scanner cover. 2. Remove dust and debris from the front and rear imaging guides by using a Staticide wipe or a small brush. Be careful not to scratch the glass. IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS for more information. Imaging guides 3.
Supplies and consumables Contact your scanner supplier to order supplies or go to: www.scannerstore.kodak.com. Description CAT No. Feed Module Assembly 846 7839 Separation Module Assembly 177 5246 Kodak Digital Science Roller Cleaning Pads 853 5981 Kodak Digital Science Transport Cleaning Sheets 169 0783 Staticide wipes for Kodak Scanners 896 5519 NOTE: Items and catalog numbers are subject to change.
Troubleshooting Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly. Use the chart below as a guide to check possible solutions to help you resolve the situation before calling Technical Support. Problem Possible Solution A document is jammed in the scanner • Open the scanner cover. • Remove any jammed document(s) from inside the scanner. • Close the scanner cover and resume scanning.
Problem Possible Solution Scanner will not scan/feed documents Make sure that: • the power cord is plugged securely into the back of scanner and the wall outlet. • the green LED on the scanner is lit. • the wall outlet is not defective (call a licensed electrician). • the computer was restarted after installing the software. • document(s) is making contact with the feed rollers. • the scanner is properly connected. The scanner will not work if only the USB 2.0 power cable is connected.
Problem Possible Solution Documents are jamming or multiple documents are feeding Make sure that: • the input tray and side guides are adjusted for the width and length of the documents you are scanning. • the thick document switch is in the correct position. The switch should be moved to the right when scanning thick documents; and to the left when scanning normal documents. • all documents meet the specifications for size, weight and type. See Appendix A, Specifications for more information.
Problem Possible Solution Scanner is running slow • Your computer may not meet the minimum requirements for the scanner. • The scanner is rated and designed to operate with USB 2.0, but will function with USB 1.1. If you are using a USB 1.1 connection, update your connection to USB 2.0.
LED error codes Following is a listing of the error codes that may be displayed in the Status window. When an error occurs, the red indicator will blink and a number is displayed in the Status window. Code Problem Remedy U6 Scanner cover is open Close the scanner cover. E4 Scanner error Turn the scanner off, then on again. Restart the scanning application and try again. If the problem persists, contact Technical Support.
Contacting Service 1. Visit www.Kodak.com/go/scanners to obtain the current phone number for your country. 2. When calling, please have the following information ready: • A description of your problem. • The scanner model and serial number (located on the back of the scanner). • Computer configuration. • Software application you are using.
Appendix A Specifications This appendix provides scanner specifications and system requirements.
Light source 3 color LED (R,G,B) Electrical requirements AC Adapter: DC 12V, 1.5A or USB power Scanner Dimensions Height: 157 mm / 6.18 in. with tray fully extended 80.4 mm / 3.17 in. with tray closed Width: 289 mm / 11.38 in. Depth: 307 mm / 12.09 in. with tray fully extended 109 mm / 4.29 in. with tray closed Scanner Weight 1.3 kg / 2.86 lbs. Host Connection USB 2.
System requirements Following is the minimum recommended system configuration to run Kodak ScanMate i940M Scanner / for Macintosh computers. • Recommended processor and memory: Core Duo 2.1 GHz processor, 2 GB of RAM with USB 2.0 connection • Supported operating systems: - 10.6 (Leopard), 10.7 (Snow Leopard), 10.
Appendix B Warranty Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
Warranty exclusions Kodak’s Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase, caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship the Scanner back to Kodak for warranty service in accordance with Kodak’s then current Packaging and Shipping Guidelines, including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping restraint p
Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product, computer system or other electronic device. Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s product or system. The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty (30) days, whichever is longer.
The Response Center is available Monday – Friday (excluding Kodak holidays) 8 a.m. to 5 p.m. EST. Before placing the call, the eligible purchaser should have the Kodak Scanner model number, part number, serial number and proof of purchase available. The eligible purchaser should also be prepared to provide a description of the problem. Response Center personnel will assist the end user in resolving the problem over the phone.
Packaging and shipping guidelines Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage. Failure to do so will void the Kodak Scanner warranty. Kodak advises the purchaser to keep the original box and packing materials for storing or shipping. Kodak is not responsible for issues related to shipping damage. The purchaser must return only the Kodak Scanner. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e.
Customer responsibility BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY, INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, THE END USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST. KODAK IS, WITHOUT LIMITATION, NOT RESPONSIBLE FOR LOST OR DAMAGED DATA OR FILES.
To avoid service delays, Kodak urges end users to complete and return the enclosed Limited Warranty Registration Card at the first opportunity. If you cannot locate the Limited Warranty Registration card, you may register online at www.Kodak.com/go/disupport or by phone at (800) 822-1414. Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner.
The AUR provides advance replacement on specific failed or broken Kodak Scanner. To be eligible to take advantage of the AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card deposit to secure the replacement product. The RMA number should be kept in the event that the status of the replacement product needs to be checked. The eligible purchaser will be asked for the address where the replacement product is to be shipped.
Depot service If the Kodak Scanner is not eligible for Advance Exchange or On-Site Service, an eligible purchaser may utilize our Depot Repair Service. The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center. Product must be shipped at the eligible purchaser’s risk and expense to the repair center. Before the product is returned to the repair center, be sure to remove all options and accessories (which include power cord, documentation, etc.
Important restrictions Eligibility: The Advance Exchange Program and the Depot Service are available to eligible purchasers in the fifty (50) United States, and On-Site Service is available in the contiguous forty-eight (48) states and in certain areas of Alaska and Hawaii for products purchased from authorized distributors of Kodak.
