Safety User Precautions • Place the scanner on a sturdy, level work surface capable of supporting 20.4 kg (45 lbs) and leave adequate clearance on all sides of the scanner. • Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use the scanner indoors in a dry location. • Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible.
Environmental information • The Kodak i3200/i3400 Scanner is designed to meet worldwide environmental requirements. • In the USA, go to www.kodak.com/go/recycle for information on how to return this product for recycling or resuse. • Guidelines are available for the disposal of consumable items that are replaced during maintenance or service; follow local regulations or contact Kodak locally for more information. • The product packaging is recyclable.
OVERVIEW 1-1 INSTALLATION/FIRST SCAN 2-1 SCANNER ADJUSTMENTS 3-1 DOCUMENT PRINTING 4-1 MAINTENANCE 5-1 TROUBLESHOOTING 6-1 APPENDICIES
1 Overview Contents Supporting documentation ......................................................................... 1-1 Accessories................................................................................................ 1-2 What’s in the box........................................................................................ 1-2 Scanner components .................................................................................
Accessories Kodak Printer Accessory for the i2900/i3000 Series Scanners — the Printer Accessory provides an effective way to apply information to the rear side of the scanned document. It operates at full scanner speed. The printer can add a date, time, document sequential counter and custom messages. All printer controls and functions are accessible through the TWAIN Datasource or ISIS Driver. CAT No.
Scanner components Front view 2 1 6 3 5 4 A-61771 March 2013 1 Output tray extender — can be opened to accommodate documents up to 17 inches / 43.2 cm. 2 Gap release — turn the dial vertically to open the space between the feed module and separation module for documents that require special handling. 3 Input tray extender — pull this extender out to accommodate documents longer than 11 inches / 27.94 cm. 4 Input tray— holds up to 250 documents (20 lb. / 75 g/m2) for scanning.
12 11 7 8 9 10 7 Start/Resume/Pause buttons — press to start (>) scanning, resume (/) scanning or pause (II) to temporarily stop scanning. Also includes a green LED indicating scanner status (i.e., power is on and ready to scan) and a red LED indicating scanner status (not ready or a possible error condition; i.e., a document jam). 8 Power button — when you hold the power button for longer than a few seconds the scanner will turn off. 9 Stop button — stops scanning.
Optional Printer Accessory: Printer access view The illustration below shows the operating components of the printer. For installation instructions, see the instructions that were packed with your Kodak Printer Accessory for the i2900/i3000 Series Scanners. 1 A-61771 March 2013 2 3 4 1 Printer cable — this cable connects directly to the scanner to allow communication to the printer. 2 Print positions — 11 print positions are available.
Inside view When you pull the scanner cover release latch forward, the following internal components are visible. 1 2 3 4 5 1-6 6 1 Feed module — provides smooth document feeding and separation of various sizes, thicknesses and textures of documents. 2 Sensor — used to detect multifeeds and transport errors. Kodak's Intelligent Document Protection feature helps protect your documents from being damaged. Refer to the Scanning Setup Guides for more information about this feature.
Rear view 1 2 3 A-61771 March 2013 4 5 6 7 1 Printer port — allows connection from the Kodak Printer Accessory to the scanner. 2 USB port — connects the scanner to the PC. 3 Power port— connects the adapter power cord to the scanner. 4 Back panel — removable to allow you to attach the Kodak Printer Accessory. 5 Rear document exit — allows you to exit exception documents from the rear of the scanner.
2 Installation/First Scan Contents Setup.......................................................................................................... 2-1 Install software....................................................................................... 2-1 Connect scanner ................................................................................... 2-2 Scanning................................................................................................
NOTES: • If the CD does not start automatically, open the My Computer icon on your desktop. Double-click the icon indicating your CD-ROM drive, then double-click on setup.exe. • If the message Portions of this application are already installed is displayed, click Yes to continue the installation process. Any previously installed Kodak Scanner software that is shared with this scanner will be updated. 3. Click Next when the Welcome screen is displayed. 4.
• Press the Power button. When you turn on the scanner, the input tray will open if it is not already opened and the green indicator on the Start/Resume/Pause button will flash as the scanner goes through a series of self tests. The scanner takes less than 15 seconds to complete the power-up sequence and be ready to scan. When the installation process is complete and ready to scan, the green LED on the Start/Resume/Pause button will stop flashing and remain constant.
Getting your documents ready to scan • Standard paper size documents feed easily through the scanner. When organizing your documents for scanning, stack the documents so the lead edges are aligned and centered in the input tray. This allows the feeder to introduce documents into the scanner one at a time. • Remove all staples and paper clips before scanning. Staples and paper clips on documents may damage the scanner and documents.
When the document has finished scanning, the Save As dialog box will be displayed. 6. Enter a file name (i.e., My First Scan.pdf) and select a location where you want to save the file (i.e., on the Desktop) and click Save. After clicking Save, the document will be displayed for viewing. NOTE: Smart Touch can be configured to meet your scanning needs. For more information about Smart Touch, see the Documentation folder on the CD that came with your scanner. Your scanner is ready to use.
3 Scanner Adjustments Contents Adjusting the input/output tray ................................................................... 3-1 Using the rear document exit ..................................................................... 3-3 Selecting your scanning application .......................................................... 3-4 Adjusting the input/ output tray You can adjust the input and output trays to accommodate your scanning needs.
NOTES: • Operator assistance may be required for scanning documents greater than 17 inches / 43.2 cm. • It is recommended that you use a document extender if you are scanning documents longer than 17 inches (43.2 cm). See the section entitled, “Supplies and Consumables” in Chapter 5 for more information • Adjusting the output tray for document length — if you are scanning documents longer than 11 inches / 27.94 cm, open the document extender.
Using the rear document exit Documents that require special handling (i.e., fragile documents, shipping envelopes, etc.) can be output using the rear document exit. This exit provides the straight-through paper path option that allows an exception document to pass through the transport, thus reducing the possibility of a document jam. To use the rear document exit, lift the rear document exit lever up. Use the rear document exit when: • documents are too stiff (e.g.
Selecting your scanning application Kodak has included two scanning applications with your scanner: Smart Touch and Kodak Capture Desktop Software. Smart Touch functionality is your press one button, it does the rest answer to organizing your digital documents.
4 Document Printing Contents Printer specifications .................................................................................. 4-2 Installing/replacing the ink cartridge........................................................... 4-3 Changing print positions ............................................................................ 4-5 Problem solving .........................................................................................
Printer specifications 4-2 More information about the following specifications can be found in the TWAIN Datasource or ISIS Driver Scanning Setup Guide. Characteristic Description Maximum lines 1 Maximum characters 40 (including spaces) Print locations (horizontal) 11 manually set NOTE: You must remove the Print Location screw for 11 positions; otherwise only 9 positions will be available. See “Changing print positions” for more information.
Installing/replacing the ink cartridge CAUTION: Do not adjust or service the printer during scanning. You must install the ink cartridge before using the printer. Refer to the section entitled, “Supplies and consumables” in Chapter 5 for ordering information.
4. Insert the ink cartridge into the printer carrier as shown. 5. Press the green release tab and rotate the printer carrier to the “printing” position. 6. Slide the printer carrier into the desired print position. See the section entitled, “Changing print positions” later in this chapter. 7. Close the printer door. NOTE: If the printer door will not close, verify that the printer carrier is in the “printing” position.
Changing print positions You will need to remove the printing location screw if you want to use 11 print positions. If you leave the screw in place, only 9 print positions will be available. The horizontal print position must be changed manually. 1. Open the printer door. 2. Slide the printer carrier to the desired printing position. IMPORTANT: When changing print positions, it is important to verify that the printer carrier is securely in a printing (detent) position.
Problem solving Use the list below as a guide to check possible solutions to problems you may encounter when using the printer. Problem Possible Solution Print quality is poor or inconsistent • • • • Be sure the ink cartridge is not empty. Be sure the ink cartridge is properly installed. Be sure the ink cartridge is in the correct position for printing. Verify that the printer has been enabled in the scanning application and that the expected print string has been specified.
5 Maintenance Contents Cleaning tools and materials...................................................................... 5-2 Opening the scanner cover ........................................................................ 5-2 Cleaning procedures .................................................................................. 5-3 Cleaning the rollers ............................................................................... 5-4 Cleaning the separation roller tires ................................
Cleaning tools and materials Opening the scanner cover Use only these cleaning tools and materials when performing routine maintenance on your scanner. Use of any other cleaning materials could damage your scanner. • Kodak Digital Science Transport Cleaning Sheets • Kodak Digital Science Roller Cleaning Pads • Staticide wipes for Kodak Scanners • A vacuum cleaner and tools 1. Power down the scanner. 2. Remove any documents from the input tray, output tray and transport. 3.
Cleaning procedures Cleaning your scanner and performing preventative maintenance on a regular basis is required to ensure the best possible image quality. Some document types generate more paper dust and debris and may require more frequent cleaning. Before cleaning your scanner or replacing consumables, review the following information: • Some debris from the rubber tires on the feed module and separation roller is normal. Tire debris does not always mean that the tires are worn or damaged.
Cleaning the rollers Cleaning the rollers includes all of the rollers in the transport area, the separation roller tires and the feed module tires. 1. Turn off the scanner and open the scanner cover. 2. Manually rotate and wipe the rollers with a roller cleaning pad. 3. Dry the rollers with a lint-free cloth. Cleaning the separation roller tires 4. Remove the pre-separation pad by lifting the pad up and out of position. 5. Remove the separation roller. 6.
Cleaning the feed module tires 10. Clean the feed module tires by manually rotating and wiping the feed module tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs. You do not need to remove the feed module to clean the tires. 11. Inspect the tires. If the tires show signs of wear or damage, replace the feed module tires or the feed module. See “Replacement procedures” later in this chapter. Cleaning the background strip(s) 12.
Running a transport cleaning sheet The transport should be cleaned with a Transport Cleaning Sheet fed several times. 1. Remove the wrapping from the Transport Cleaning Sheet. 2. Adjust the side guides to the widest position. 3. Place the transport cleaning sheet in the center of the input tray in landscape orientation with the adhesive side up. 4. Scan the transport cleaning sheet. 5.
Replacement procedures Replacing the feed module or feed module tires This section provides procedures for replacing the following parts. Use the list below as a guideline for frequency of replacement. • Feed module tires — tire life will vary depending upon paper types, environment and cleanliness. Nominal tire life is approximately 500,000 documents; results will vary. Degradation of feeder performance, multiple feeds, stoppages, etc. indicate a need to change tires.
5. Remove both core assemblies. 6. Replace each tire by sliding the tire off the core. Longer shaft Shorter shaft 7. Install each new tire by gently pulling it over the core. The tires do not need to be installed in any specific orientation. NOTE: When changing tires, be sure to put the larger tires on the longer shaft and the smaller tires on the shorter shaft. IMPORTANT:Do not overstretch the tire; it may tear. 8.
Replacing the separation roller 1. Open the scanner cover. 2. Remove the pre-separation pad by lifting the pad up and out of position; then remove the separation roller. 3. Insert the new separation roller. Be sure to line up the slots on the separation roller with the holders. 4. Reinstall the pre-separation pad. Be sure it snaps into place. NOTE: It is recommended that you replace the pre-separation pad every time you replace the separation roller or separation tires. 5. Close the scanner cover.
Replacing the front transport roller 1. Using the supplied screwdriver, loosen and remove the screw located in the center of the front transport roller cover; remove the cover and set the screw aside. 2. Push the feed roller to the right and remove the front transport roller. 3. Insert the new front transport roller, aligning the slot on the front transport roller with the holder. 4. Reinstall the front transport roller cover. Gently tighten the screw.
Replacing the preseparation pad Change the pre-separation pad when the frequency of multi-fed documents increases. 1. Open the scanner cover. 2. Remove the pre-separation pad by lifting the pad up and out of position. 3. Install the new pre-separation pad. Be sure it snaps into place. 4. Close the scanner cover. Replacing the background strip(s) In the rare case that you may need to replace the background strip(s), follow the procedures below. 1. Open the scanner cover. 2.
Supplies and consumables Contact your scanner supplier to order supplies or go to: www.scannerstore.kodak.com. Supplies/Consumables CAT No.
6 Troubleshooting Contents Problem solving ......................................................................................... 6-1 Indicator lights and error codes.................................................................. 6-4 Upgrading software .................................................................................... 6-5 Contacting Service .....................................................................................
Problem 0 is displayed in the operator control panel after the scanner is powered on indicating the scanner is not communicating with the PC Possible Solution Try the following: • Check to be sure the USB cable is in good working condition and is securely plugged into the PC and USB port. • Be sure you are using a USB 2.0 (or higher) connection. USB 1.1 will not work. • Be sure the software is loaded. • Verify that the PC is recognizing the scanner. 1.
Problem Possible Solution Scanner pauses excessively during scanning Make sure that: Roller marks or streaks appear on documents after scanning Clean the feed module, transport rollers and separation roller and tires. Refer to Chapter 5, Maintenance. Vertical lines appear on the image • Clean the imaging guides. Refer to Chapter 5, Maintenance. • Enable the Streak Filter option or increase the aggressiveness.
Indicator lights and error codes Steady green: the scanner is scanning. Fast flashing green: waiting for operator action. Slow flashing green: the scanner is in power saver mode. Steady red: indicates a scanner error, such as the scanner cover is open. Steady red then flashing green: scanner is powering up. After you power up the scanner, the red and green indicator lights flash. After approximately 12 seconds, both lights go out.
Upgrading software Kodak frequently updates drivers and firmware to correct issues and add new features. If you are having error codes (Ex), you should upgrade to the latest driver before contacting Service. Go to: www.Kodak.com/go/disupport, access i3X00 Software and Drivers and download the most recent upgrade. Contacting Service 1. Visit www.Kodak.com/go/disupport to obtain the most current phone number for your country. 2.
Appendix A Specifications Scanner Type/Speed Duplex color scanner with an automatic document feeder, i3200 Scanner: 50 pages per minute (landscape) at 200 dpi; black and white i3400 Scanner: 80 pages per minute (landscape) at 200 dpi; black and white Scanning Technology Dual CCD Output Resolutions 100, 150, 200, 240, 250, 300, 400, 600 and 1200 dpi File Format Output Single- and Multi-page TIFF, JPEG, RTF, BMP and PDF Max. / Min. Document Width Auto feed: 12 inches (30.5 cm) / 2.5 inches (6.
System requirements Following is the recommended system configuration to run Kodak i3200/i3400 Scanner. • PC: Intel Core 2 Duo, 2.66 GHz each core • USB port USB 3.0 Super Speed or USB port 2.
Appendix B Warranty - US and Canada only Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
How to obtain Limited Warranty service Kodak Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s Guide will answer most of the technical questions the end user might have regarding proper installation, operation and maintenance of the product. However, should additional technical support be required, you may visit our website at: www.Kodak.
On-site service For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and logged. An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located within the contiguous forty-eight (48) United States, in certain areas of Alaska and Hawaii, and if there are no security, safety or physical requirements that would restrict the Field Engineer’s access to the scanner.
Contacting Kodak For Information on Kodak Scanners: Website: www.Kodak.com/go/docimaging For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available Monday-Friday between the hours of 8 a.m. to 5 p.m.(customer local time) excluding Kodak holidays (800) 822-1414 For Technical Documentation, Service Program information and FAQ’s available 24 hours a day see the website: www.Kodak.
