Owners manual

6-4 A-61771 March 2013
Indicator lights and
error codes
Steady green: the scanner is scanning.
Fast flashing green: waiting for operator action.
Slow flashing green: the scanner is in power saver mode.
Steady red: indicates a scanner error, such as the scanner cover is open.
Steady red then flashing green: scanner is powering up.
After you power up the scanner, the red and green indicator lights flash. After
approximately 12 seconds, both lights go out. When the green indicator light is
steady, the scanner is ready to begin scanning. However, the host computer
may require several seconds to detect the scanner.
Indicators — the following provides a listing of the codes that may be
displayed.
Code LED indicator Explanation
U1 Red Check the imaging guides.
U2 Red Ink cartridge missing.
U3 Red Document too long.
U6 Red Scanner cover open.
U7 Red
• Too much paper is in the input tray.
• The feed module is not inserted properly.
U8 Green flash Multifeed paused; waiting for user input.
U8 Red Multifeed stop.
U9 Red Document jam or the paper path is
blocked.
U41, U42 Red Calibration failed. Try the calibration again.
If it fails again, call Service.
U51 Red USB disconnect while active. Rescan
documents.
U52 Red Timeout. Rescan documents.
U53 Red USB speed is not supported. Be sure you
are using a USB 2.0 (or higher) connection.
U55 Red USB events over threshold. Rescan
documents.
U56 Red Image capture already started. Rescan
documents.
U57 Red Image footer is missing. Rescan
documents.
E codes Red flash
• Be sure all cables are connected properly
• Turn power off and then on again
If problem persists, call Service.