KODAK HERO 2.
Eastman Kodak Company Rochester, NY 14650 © Eastman Kodak Company, 2012 Kodak, Hero, and Perfect Touch are trademarks of Eastman Kodak Company. Specifications are subject to change without notice.
Table of contents 1 Printer Overview Components.......................................................................................................................................................................1 Control panel.....................................................................................................................................................................2 Home Center Software................................................................................................
Table of contents Editing the settings for KODAK Email Print Service.......................................................................................33 Changing the Email address for your printer ............................................................................................33 Printer Settings .................................................................................................................................................33 Allowed Users ...................................
Table of contents Printing pictures from a mobile device.................................................................................................................... 54 Printing pictures from an iPhone, iPad, or iPod Touch device .................................................................... 54 Printing pictures from a BLACKBERRY Device ............................................................................................... 54 Printing pictures and documents from an ANDROID OS Device ..
Table of contents Working with the phonebook...............................................................................................................................82 Using symbols in phonebook entries ..........................................................................................................83 Adding a new phonebook entry ...................................................................................................................83 Editing a phonebook entry ....................
Table of contents 11 Troubleshooting Basic troubleshooting ................................................................................................................................................ 104 Getting help on the Web........................................................................................................................................... 106 Status lights...........................................................................................................................
1 Printer Overview This printer lets you print, copy, scan, and fax pictures and documents. In addition, this printer supports networking, letting you access the printer over a wireless (Wi-Fi) network.
Printer Overview Control panel 1 8 2 7 3 6 5 4 2 Feature Description 1 LCD screen Displays pictures, messages, and menus 2 Home button Displays the main menu; toggles between screens 3 Navigation buttons Used to navigate menus and scroll through pictures 4 Start button Begins copying, scanning, printing, faxing, maintenance tasks, and file transfer 5 Cancel button Stops the current operation and returns to the menu 6 Numeric keypad Used to dial a phone number or a Quick Dial numb
KODAK HERO 2.2 All-in-One Printer Home Center Software KODAK Home Center Software is installed with your KODAK All-in-One Printer Software, unless you choose otherwise. The Home Center icon will appear on your desktop. NOTE: You can choose to install the KODAK AiO Printer Software Essentials, which include the drivers and Printer Tools only.
Printer Overview Ordering supplies You can order ink cartridges, paper, and accessories online. An Internet connection is required. To order ink directly from Home Center Software: 1. Open Home Center Software. 2. Select Order Supplies (on a computer with WINDOWS OS) or select the Tools tab, then click Order Supplies (on a computer with MAC OS). 3. Select the item(s) you want to buy, then follow the on-screen instructions. To order supplies directly from the Web: • For ink, go to www.kodak.
KODAK HERO 2.2 All-in-One Printer Configuring printer settings NOTE: When you first power on the printer, the LCD prompts you to select the Language and Country/Region. To set or change basic printer settings: 1. Press . 2. Press to select Printer Settings, then press OK. 3. Press to select one of the following settings: • Date and Time – Press OK, then press to select Year, Month, Day, Hour, or Minute. – Press or to change the values; press OK when you are done.
2 Networking Your Printer This section explains how to configure or change your wireless network settings. Connecting to a wireless network To connect your printer to an 802.11b/g/n wireless (Wi-Fi) network, use the following procedures. Before you connect You need: • a wireless router. • to determine whether your wireless router supports Wi-Fi Protected Setup (WPS). NOTE: If you have specific questions about your router, see your router manufacturer’s documentation for more information.
Networking Your Printer The Wi-Fi connectivity LED blinks as the printer searches for available wireless networks within range, then displays the list in order of signal strength. For example: If there are additional networks than can be shown on the LCD, press to view them. 4. Press to select your network name, then press OK. If you don’t see your network in the list, or if you want to change your network, select Rescan for Wireless Networks, then press OK.
KODAK HERO 2.2 All-in-One Printer When the printer is successfully connected, the Wi-Fi connectivity LED will stop blinking and remains lit. The printer with a wireless connection is listed as the name of the printer plus a number (for example, KodakHERO2.2+xxxx). 7. If you haven’t yet installed the KODAK All-in-One Printer Software, insert the CD that came with the printer into the computer CD drive, and follow the on-screen instructions.
Networking Your Printer 5. Select one of two methods of connecting: IMPORTANT: Before you press OK on the printer, make sure you know where the router's push button is, or where to enter the generated PIN. If necessary, consult your Internet Service Provider or router device manufacturer’s documentation for more information. Using Push Button Configuration NOTE: You will have two minutes to press or select the WPS button. It may be a button on the device or a virtual button in the device’s software. a.
KODAK HERO 2.2 All-in-One Printer Setting up an IP Address IMPORTANT: You should only need to set up an IP Address for your printer if you are having a problem connecting your printer to a wireless network. Typically, it is not necessary to set up an IP Address. This procedure is for advanced users. All IP Address entries have the following format: 000.000.000.000. Within each three-digit grouping, the number must be right-justified.
Networking Your Printer Viewing the network configuration To view the network configuration and verify that you are connected to your wireless network: 1. Press . 2. Press to select Network Settings, then press OK. 3. Press to select View Network Configuration, then press OK.
KODAK HERO 2.2 All-in-One Printer Installing your printer on additional computers on the network To add your printer to another computer(s) on your network, install the KODAK All-in-One Printer Software on each computer. • Insert the CD that came with the printer into the computer CD drive, and follow the on-screen instructions. When the software checks for updates, if a newer version exists, install the newer version. (On a computer with MAC OS, be sure to select the option to check for newer versions.
Networking Your Printer Adding a wireless network connection to a USB-connected computer You can change the way you connect to your printer at any time. Changing from USB to a wireless connection To change the printer connection type from USB to a wireless (Wi-Fi) network: If your printer is connected to a computer with WINDOWS OS: 1. Disconnect the USB cable from your printer and computer. 2. On your computer, disable any firewall you have installed until you have successfully completed the installation.
3 Online Printer Management Tool The KODAK Online Printer Management Tool lets you access your printer through an Internet browser (for example, INTERNET EXPLORER, FIREFOX, SAFARI, CHROME) on any computer that is on the same network as your printer. IMPORTANT: Your computer and your printer must be on the same network. The Online Printer Management Tool is not available if your printer is connected to a computer with only a USB cable.
Online Printer Management Tool Accessing the Online Printer Management Tool Access the Online Printer Management Tool in one of the ways described below. Directly from Home Center Software v7.x or higher: 1. Open Home Center Software. 2. Select Printer Tools on a computer with WINDOWS OS, or Tools on a computer with MAC OS. 3. Make sure that the name of your wirelessly connected printer appears in the bottom left of the window.
KODAK HERO 2.2 All-in-One Printer Using the Online Printer Management Tool Configuring printer settings 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Device > General, Date & Time, or Reset, and make any necessary changes. 4. Click Save. NOTE: Select Reset to restore the default settings, if necessary. www.kodak.
Online Printer Management Tool Changing the printer name 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Network tab. 3. Select General > Friendly Name. 4. Highlight the text in the Friendly name field and type the name you want, then click Save. 17 www.kodak.
KODAK HERO 2.2 All-in-One Printer Adjusting fax settings Editing the fax phone book 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Fax > Phone Book. To add a phone book entry: 1. Type the name and fax number, and, optionally, select a quick dial number for your fax entry. 2. Click Add. www.kodak.
Online Printer Management Tool To edit a phone book entry: 1. 2. 3. 4. Select the check box for an existing entry in the Phone Book. Click Edit. Make the changes. Click Save, then click OK. To delete a phone book entry: 1. Select the check box for an existing entry in the Phone Book. 2. Click Delete, then click Yes. Changing fax settings 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Fax > Settings. 4.
KODAK HERO 2.2 All-in-One Printer 5. Adjust any fax settings, as necessary. (For more information about settings, see Selecting fax settings, page 79.) 6. Click Save. Setting up Scan To Email When you scan with your printer, you can send the scans directly from the printer to an email recipient. To do so, you must first set up a profile for yourself, and define the email address(es) to which you want to send scans. Creating the outgoing email profile 1.
Online Printer Management Tool 5. In the Profile Name field, type a name that has meaning to you; for example, your initials and your email provider, such as LR Hotmail or LR Gmail. This name will appear on the printer control panel for you to select when you start a scan to be sent through email. 6. In the From Email Address field, type your email address. Although the email will be sent from the printer, any replies will go to this email address. 21 www.kodak.
KODAK HERO 2.2 All-in-One Printer 7. Under Email Server Settings, enter your email service provider. • If your email service provider is Gmail, Yahoo, AOL, or Hotmail, select your services from the drop-down menu. The Email Service, Port Number, and Always use secure connection fields fill in automatically. • If your email service provider is not in the drop-down menu: a. Type the email server name or the IP address of your email service provider in the Email Server field. b.
Online Printer Management Tool 9. If you want to limit who uses your profile (which appears on the printer LCD) to send scans: a. Select the Enable Access Pin check box. b. Type a 4-digit numeric PIN (your choice). You will need to enter this PIN each time you access your profile when scanning to an email address. 10. If you want a copy of all email messages, select the Copy sender for all email messages sent from the printer check box. 11.
KODAK HERO 2.2 All-in-One Printer 4. For each person: a. Type the person’s Name. b. Type the person’s Email Address. c. Click Add. Setting options for scan to email When you send a scan to an email address, the printer uses defaults — subject line, body, and scan settings — that you set up under email options. 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Scan To Email > Email Option. 4.
Online Printer Management Tool 5. Select the scan settings that will be used for all scans sent to email. NOTE: You can enter a Filename Prefix of your choice. 6. Click Save, then click OK. You can now send a scan to an email address from the printer control panel. See Scanning from the printer control panel, page 68. 25 www.kodak.
KODAK HERO 2.2 All-in-One Printer Setting up Scan To Network Folder You can scan documents or photos directly to a file in a shared folder on your network. Before you create a network folder profile You must identify or create a network shared folder on a computer connected to the same network as your printer. Note the network name of the folder, including the path information, and the name of the computer where it is located. To learn more about sharing folders, see the information in the links below.
Online Printer Management Tool Adding a network folder profile 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Scan To Network Folder > Network Folder Profile. 4. Click Add New Network Folder Profile. 27 www.kodak.
KODAK HERO 2.2 All-in-One Printer 5. Enter a Profile Name and a Folder Path. 6. If the computer where the folder is located requires authentication to access its shared folders, type the network login User Name and Password. 7. If you want to limit who uses your profile to scan documents to your network folder, select the Enable Access PIN check box and type a 4-digit numeric PIN (your choice). You will need to enter this PIN each time you access your profile when scanning to a network folder. 8.
Online Printer Management Tool Setting scan settings for scan to network folder When you send a scan to network folder, the printer uses defaults that you set up under scan settings. 1. Select Scan To Network Folder > Scan Settings. 2. Select the scan settings that will be used for all scans sent to a network folder: NOTE: You can enter a Filename Prefix of your choice. 3. Click Save, then click OK. You can now send a scan to a network folder from the printer control panel.
KODAK HERO 2.2 All-in-One Printer Changing printer settings for copying and printing You can change the default printer settings for copying documents and photos, and for printing photos. Changing Copy Document and Copy Photo settings 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Copy & Print > Copy Document or Copy Photo. 4. Make the changes you want in the appropriate fields. 5. Click Save, then click OK.
Online Printer Management Tool Changing Print Photo settings 1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Copy & Print > Print Photo. 4. Make the changes you want in the appropriate fields, then click Save. 31 www.kodak.
KODAK HERO 2.2 All-in-One Printer Setting up Cloud Printing Registering your printer with Google Cloud Print™ and KODAK Email Print Service Your printer lets you print from anywhere in the world from your smartphone, tablet, or computer that uses Google Cloud Print enabled apps. KODAK Email Print lets you send emails and email attachments to your printer using any email account. You must register your printer with a GOOGLE Account to enable these features. 1.
Online Printer Management Tool Editing a Google Cloud Print™ Account Once you have successfully registered your printer with Google, you can make edits to various fields. 1. Open the KODAK Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab. 3. Select Cloud Printing > Google Cloud Print. 4. Click Edit Settings. 5. Make the changes you want in the appropriate fields, then click Save. Editing the settings for KODAK Email Print Service 1.
KODAK HERO 2.2 All-in-One Printer Allowed Users To control who can send emails to your KODAK Printer email address: 1. Click the Allowed Users tab. Next to Access Control, click Edit. 2. From the drop-down list, select Allowed Users. 3. To add an email address to the allowed users, click Add. 4. Type the email or domain information, then click the Save icon. NOTE: To delete an email or domain, click the Trash Can icon.
4 Handling Paper For the best document printing results, use KODAK Document Papers or a paper with the COLORLOK Technology logo on the package. Use only paper that is designed for inkjet printers. For the best photo printing results, use KODAK Photo Papers, which are optimized to work with KODAK All-in-One Printers, or photo papers designed for use on pigment-based inkjet printers. When handling photo paper: • Hold the paper by the edges; avoid placing your fingerprints on it.
KODAK HERO 2.2 All-in-One Printer Paper sizes The paper tray accepts the following paper sizes: Minimum size Maximum size English units 4 x 6 in. 8.5 x 14 in. Metric units 10 x 15 cm 22 x 36 cm The paper tray accepts the following standard paper sizes: • • • • • • • • • • • • • • • 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cm 4 x 8 in. / 10 x 20 cm 4 x 12 in. / 10 x 31 cm 5 x 7 in. / 13 x 18 cm 7.3 x 8.5 in. / 19 x 22 cm 7 x 10 in. / 18 x 25 cm US Executive (7.3 x 10.5 in.
Handling Paper Loading paper Loading plain paper The capacity of the paper tray is 100 sheets of plain paper. Click to view a video that demonstrates loading plain paper. 1. Lift the paper input tray. 2. Move the left paper-edge guide to the far left. 3. Pull out the output tray and the extender until they are fully extended. 4. Fan and stack the paper. 37 www.kodak.
KODAK HERO 2.2 All-in-One Printer 5. Move the ADF paper-edge guides outward, then insert the paper into the paper input tray. 6. Move the paper-edge guides until they touch the paper. Loading photo paper The capacity of the paper input tray is 20 sheets of photo paper. Click to view a video that demonstrates loading photo paper. 1. Remove any plain paper from the tray. 2. Move the left paper-edge guide to the far left. 3.
Handling Paper Loading envelopes The capacity of the paper input tray is 20 envelopes. IMPORTANT: Do not load envelopes with cutout or clear windows. 1. Remove any paper from the tray. 2. Move the left paper-edge guide to the far left. 3. Insert the envelope(s) into the tray with the flap away from you and the top of the envelope against the right side of the tray. 4. Move the paper-edge guides until they touch the envelope(s). 39 www.kodak.
KODAK HERO 2.2 All-in-One Printer Loading originals You can place originals for copying, scanning, or faxing on the scanner glass or in the ADF (Automatic Document Feeder). The ADF automatically feeds the originals into the printer when you begin copying, scanning, or faxing. NOTE: Keep the scanner glass clean. Any dirt or smudges on the glass will appear as marks on the copy. See Cleaning the scanner glass and document backing, page 92. Using the scanner glass 1.
Handling Paper Using the Automatic Document Feeder (ADF) You can load up to 25 originals (20 to 24 lb / 75 to 90 gsm plain paper) in the automatic document feeder (ADF). The ADF accepts originals in the following sizes: Minimum size Maximum size English units 6.9 x 9.8 in. 8.5 x 11.7 in. Metric units 18 x 25 cm 22 x 30 cm IMPORTANT: Do not load photographs, cards, or any paper stock heavier than 24 lb / 90 gsm or lighter than 16 lb / 60 gsm in the ADF. 1.
5 Printing Print documents and lab-quality pictures on your printer. Printing documents Printing one-sided documents The default is for documents to print on one side of the paper. To print a document from your computer: 1. 2. 3. 4. Open the document. Select File > Print. In the Print dialog box, select your KODAK Printer. Choose the pages to print, number of copies, etc, then click OK (on a computer with WINDOWS OS) or Print (on a computer with MAC OS).
Printing 6. Under “Flip on:”, select Long edge or Short edge, then click OK. 7. Click OK to start the print request. Automatic two-sided printing from a computer with MAC OS 1. Load plain paper into the paper tray. 2. Open the document you want to print, then select File > Print. 3. In the Print dialog box, make sure that Eastman Kodak Company HERO 2.2 AiO is selected (printers with a wireless connection have a 4-digit number added to the end of the name). 4.
KODAK HERO 2.2 All-in-One Printer Manual two-sided printing from a computer with MAC OS 1. Load paper into the paper tray. 2. Open the document you want to print, then select File > Print. 3. In the Print dialog box, make sure that Eastman Kodak Company HERO 2.2 AiO is selected (printers with a wireless connection have a 4-digit number added to the end of the name). 4. In the Print dialog box, select the two-sided check box. 5. Click Print. 6.
Printing Printing pictures You can print pictures with your all-in-one printer from: • A memory card inserted into a memory card slot • An iPhone, iPod Touch, iPad, BLACKBERRY Device, ANDROID OS Device, or WINDOWS Mobile Device (may not be available with all models). For more information, go to www.kodak.com/go/mobile. You can also print pictures using Home Center Software from your computer with WINDOWS OS. Home Center Software lets you edit and enhance your pictures quickly.
KODAK HERO 2.2 All-in-One Printer Printing from a memory card You can print pictures from the following cards: • • • • • SD Card SDHC Card MMC Card MEMORY STICK Variations of the memory cards listed above that require an adapter (for example, MEMORY STICK Duo, miniSD, and microSD) IMPORTANT: If you use a memory card with an adapter, make sure you insert and remove the adapter and the memory card as a unit; do not remove the memory card while leaving the adapter in the printer.
Printing Changing the settings and printing pictures You can change the print photos options for an individual picture or group of pictures, or you can change the settings and save them as the default. 1. Insert the memory card into the memory card slot. memory card slot 2. Press or , then press OK to select the picture(s) you want to print. 3. Press for Print Photos Options. or 4. Press to select an option (see table below), press OK, then press change the setting.
KODAK HERO 2.2 All-in-One Printer Print Photos Option Color Settings Description Black & White Prints photos in black and white. Color Prints photos in color. Print Size 2x3 3.5 x 5 4 x 6 (default) 4x7 4x8 5x7 4 x 12 8 x 10 8.5 x 11 or A4 If the selected print size is smaller than the paper in the paper tray, the printer automatically arranges the pictures to best fit the paper size. Plain Paper Quality Normal (default) Good quality output; prints faster than Best.
Printing Printing tagged pictures Some digital cameras let you tag (or “mark”) pictures on the memory card for printing. This creates a tag that is recognized by the printer. If you choose to print tagged pictures, they will print according to the default settings on your printer (unless otherwise specified by the tag from the camera). NOTE: Refer to your camera user guide to determine whether your camera supports tagged pictures (may also be called “marked” or “DPOF”) functionality.
KODAK HERO 2.2 All-in-One Printer Printing panoramic pictures To print a panoramic picture, load 4 x 12 in. / 10 x 31 cm paper, or US letter or A4 paper in the paper tray. 1. Insert the memory card into the memory card slot. memory card slot or to find the panoramic picture you want to print, then press OK. for Remote Printing Settings. to select Print Size, then press to select 4 x 12. .
Printing Transferring pictures to a computer You can transfer your pictures from a memory card to your computer. To transfer these files, the printer must be connected to your computer with a USB cable. NOTE: If you have large video files or a large number of pictures (400 or more), we recommend that you transfer them using a memory card reader attached directly to your computer. Transferring pictures to a computer with WINDOWS OS 1. 2. 3. 4. 5.
6 Mobile Printing Mobile printing lets you print to your all-in-one printer from your Web-connected mobile device. When your: • printer is registered to Google Cloud Print™, you can print from anywhere with your mobile device using Google Cloud Print apps. • printer has an email address (assigned by KODAK Email Print Service), you can send emails and email attachments to your printer from anywhere, from a device capable of sending email.
Mobile Printing To print from a computer: 1. 2. 3. 4. Install the latest version of GOOGLE CHROME Web browser. Click the wrench in the upper-right corner of the Web browser, then click Print. In the Destination drop-down menu, select Print with Google Cloud Print. Sign in using your GOOGLE Account as needed, then select your printer. To print from a BLACKBERRY OS device: We recommend using KODAK Email Print.
KODAK HERO 2.2 All-in-One Printer Printing pictures from a mobile device When connected to the same Wi-Fi network, you can print pictures wirelessly with your all-in-one printer from: • an iPhone (iOS 3.0 or later), iPod Touch device (2nd generation), iPad (may not be available with all models). • a BLACKBERRY Device (software v4.5 or later). • a device running ANDROID OS v2.0 or later. • a WINDOWS Mobile Device v7.5 or later.
Mobile Printing Printing pictures and documents from an ANDROID OS Device NOTE: ANDROID OS v2.0 or later required. To print a picture using KODAK Pic Flick App: 1. 2. 3. 4. Make sure your device is connected to the same Wi-Fi network as your printer. Open KODAK Pic Flick App on your device. Select the picture(s) you want to print. Select View/Edit to edit the picture(s), or go to step 5. a. Press and hold the screen to enter the edit mode. b. Rotate, move, pan, zoom, or crop the picture. 5.
7 Copying You can copy documents and photographs with your all-in-one printer. The printer produces high-quality color or black-and-white copies on a variety of paper types (see Paper types, page 35). Loading originals for copying You can copy multiple-page documents automatically by loading the originals (up to 35 pages) face up in the Automatic Document Feeder (ADF). IMPORTANT: The ADF accepts plain paper originals from 6.9 to 8.5 in. (18 to 22 cm) wide and 9.8 to 11.7 in. (25 to 30 cm) long.
Copying Adjusting the settings and copying a document 1. 2. 3. 4. Place the original document in the ADF or on the scanner glass. Press . Press to select Copy Document, then press OK. Press to select an option, then press or to change the setting. Copy Document Option Description Quantity 1 (default) to 99 The number of copies that print. Color Black & White Makes a black and white copy. Color Makes a color copy. Same Size (default) The copy is the same size as the original.
KODAK HERO 2.2 All-in-One Printer Changing the number of copies of a document 1. Place the original document in the ADF or on the scanner glass (see Loading originals, page 40). 2. Press . 3. Press to select Copy Document, then press OK. 4. Press or to select a number. 5. Press to begin copying. Enlarging or reducing the size of a copy 1. Place the original document on the scanner glass (see Loading originals, page 40). 2. Press . 3. Press to select Copy Document, then press OK. 4.
Copying Copying a photo You can copy a photo using the default settings, or you can make adjustments to the quantity, size, quality, and brightness of your copies. Using the default settings to copy a photo The default settings are either the factory default settings (see Resetting factory defaults, page 103), or defaults that you have set on the printer (see Save as Defaults at the bottom of the table under Adjusting the settings and copying a photo, page 60). 1.
KODAK HERO 2.2 All-in-One Printer Adjusting the settings and copying a photo 1. Lift the scanner lid, and place the original photo face down in the right-front corner of the scanner glass. IMPORTANT: Do not load photos in the Automatic Document Feeder (ADF). 2. 3. 4. 5. Close the scanner lid. Press . Press to select Copy Photo, then press OK. Press to select an option, then press or to change the setting.
Copying Copy Photo Option Settings Description Plain Paper Quality Normal (default) Good quality output; prints faster than Best. Best The highest quality, but the slowest print speed. Draft The fastest print speed, but the lowest quality. Photo Paper Quality Auto. (default) The printer detects photo paper in the paper tray and sets Best quality automatically. Brightness Normal, –3 to +3 (Normal is default) Lightens or darkens the copy.
KODAK HERO 2.2 All-in-One Printer Changing the number of copies of a photo 1. Lift the scanner lid, and place the photo face down in the right-front corner of the scanner glass. IMPORTANT: Do not load photos in the Automatic Document Feeder (ADF). 2. 3. 4. 5. 6. Close the lid. Press . Press to select Copy Photo, then press OK. Press or to select a number. Press to begin copying. www.kodak.
Copying Enlarging or reducing the size of a copy of a photo 1. Lift the scanner lid, and place the photo face down in the right-front corner of the scanner glass. IMPORTANT: Do not load photos in the Automatic Document Feeder (ADF). 2. 3. 4. 5. 6. 63 Close the lid. Press . Press to select Copy Photo, then press OK. Press to select Copy Size, then press or Press to begin copying. www.kodak.com/go/aiosupport to change the size.
KODAK HERO 2.2 All-in-One Printer Two-sided copying Manual two-sided copying If the original is not on letter or A4-sized plain paper, or if you want the copy to be on paper other than letter or A4-sized plain paper, you can make two-sided copies manually. 1. 2. 3. 4. 5. 6. 7. Load the paper into the paper tray. Place your original on the scanner glass (see Using the scanner glass, page 40). Press . Press to select Copy Document, then press OK. If necessary, press to make changes to the copy settings.
8 Scanning Scanning digitizes documents and pictures, and sends the digital files to your computer, memory card, email, or network folder. To scan to a computer, the Home Center Software must be installed on that computer, unless you are using the Online Printer Management Tool. (See Scanning from the Online Printer Management Tool, page 73.) When you scan, the digital file can: • open in Home Center Software (when Home Center Software is loaded and the printer is connected to a computer with WINDOWS OS).
KODAK HERO 2.2 All-in-One Printer 3. Adjust settings for scanning documents and pictures: a. To select a program that your scanned images or documents will appear in when you scan from the printer control panel: (1) Select the General tab. (2) Under the Program List heading, click next to the currently selected program. (3) From the list, select the program in which you want the scanned files to open. b.
Scanning Setting Options Resolution (dpi) 75 150 200 300 600 Quality When connected to a computer with WINDOWS OS: • Best for E-mail • Normal • High • Maximum When connected to a computer with MAC OS, a slider bar with: • Least • Medium • Best Automatically Detect Pictures (when connected to a computer with WINDOWS OS) or Auto Crop (when connected to a computer with MAC OS) When selected, multiple pictures placed on the scanner glass are saved as separate files.
KODAK HERO 2.2 All-in-One Printer Loading originals for scanning You can scan multiple-page documents automatically by loading the originals (up to 35 pages) face up in the Automatic Document Feeder (ADF). IMPORTANT: The ADF accepts plain paper originals from 6.9 to 8.5 in. (18 to 22 cm) wide and 9.8 to 11.7 in. (25 to 30 cm) long. To scan a photo, documents on thick or thin paper, or a document that is too small or too large to fit in the ADF, place the original face down on the scanner glass.
Scanning Scanning to a computer 1. 2. 3. 4. Press Press Press Press . to select Scan, then press OK. to select Scan to Computer, then press OK. to select an option, then press or to change the setting. Scan Option Scan To USB-connected Computer (default) The scanned file is sent to the USB-connected computer. Name of computer The scanned file is sent to the computer on the wireless or Ethernet network.
KODAK HERO 2.2 All-in-One Printer Scanning to a memory card 1. 2. 3. 4. 5. Insert the memory card into the memory card slot on the printer. Press . Press to select Scan, then press OK. Press to select Scan to Memory Card, then press OK. Press to select an option, then press or to change the setting. Scan Option Scan What Settings Description Photo (default) Sets the scan settings for scanning a picture (see Changing the scan settings for scanning from the printer control panel, page 65).
Scanning Scanning to email You can scan your original and immediately send the scanned file by email to one or more recipients directly from the printer. NOTE: You must first use the Online Printer Management Tool to set up scanning to email options (see Setting up Scan To Email, page 20). 1. 2. 3. 4. 5. 6. 7. 8. Press . Press to select Scan, then press OK. Press to select Scan to Email, then press OK.
KODAK HERO 2.2 All-in-One Printer Scanning multiple pictures simultaneously Using Home Center Software, you can scan multiple pictures simultaneously and save them as separate files. When scanning multiple pictures, leave space between the pictures so that the printer can detect the separate pictures. Any pictures that overlap are interpreted as a single picture. Scanning multiple pictures when connected to a computer with WINDOWS OS 1.
Scanning Scanning from the Online Printer Management Tool You can use an Internet browser to initiate a scan from the Online Printer Management Tool on a computer that is connected to the same network as the printer. 1. Open the Online Printer Management Tool in a browser (see Accessing the Online Printer Management Tool, page 15). 2. Select the Applications tab. 3. Select Applications > Webscan in the left pane. 4. Load the original (see Loading originals for scanning, page 68). 5.
9 Faxing Your printer can send and receive faxes in either black-and-white or color. Before you begin faxing Before you can send or receive faxes, you must connect your printer and set up the fax options. Connecting the printer for faxing Selecting the country/region For the fax to work properly, the country or region selected on the printer must match your location. This setting determines how your faxes are sent and received. 1. 2. 3. 4. Press Press Press Press .
Faxing Connecting to a Standard or Cable telephone service If you have Standard or Cable telephone service, connect one end of the phone cord that came with the printer into the LINE IN port on the back of the printer and the other end into the wall phone jack.
KODAK HERO 2.2 All-in-One Printer Connecting to Internet telephone service (Voice-Over-Internet Protocol or VOIP) If you have Internet telephone service, you should already have a cable modem/router connected to the cable outlet with a coaxial cable. You will also need an Analog Telephone Adapter (ATA) to connect your printer for faxing. NOTE: Sometimes the cable modem/router has a built-in ATA. Contact your cable telephone service provider for more information. 1.
Faxing Determining whether your phone line is dedicated or shared To connect your printer for faxing correctly, you need to determine whether your phone line is shared or dedicated. • A dedicated phone line is one that has only this printer and no other devices connected to it.
KODAK HERO 2.2 All-in-One Printer If you have an answering service: If you have an answering service that uses a computerized system for recording messages remotely for the same phone line that you use for your all-in-one printer, then you can set up a distinctive ring to receive faxes automatically (see Distinctive Ring near the bottom of the table under Selecting fax settings, page 79). If you do not set up a distinctive ring, you can still receive faxes manually (see Receiving a fax manually, page 89).
Faxing Selecting fax settings Before sending or receiving faxes, set the fax settings. 1. Press 2. Press 3. Press to change the option. Fax Setting Options Description Fax Sender Information -- This information appears on the faxes you send. Press OK, then enter the fax sender name (your name), your fax number, and your phone number (see Using the numeric keypad on the control panel to enter text and/or numbers, page 84); press OK to save.
KODAK HERO 2.2 All-in-One Printer Fax Setting Options Description Redial if No Answer Yes (default) / No If the fax number you call does not answer, the printer will redial the number automatically one time. Busy Redial Attempts 0 to 12 (default is 5) The number of times that the fax will attempt to redial a busy number.
Faxing 81 Fax Setting Options Description Print Fax Confirmation Page After Fail Only (default) / Never / Always The Fax Confirmation Page contains the time and date, the number you called, the number you called from, and whether the transmission was successful. Print Fax Settings -- To print the current fax settings, press OK. Load letter or A4 paper, then press . Print Fax Cover Page -- The Fax Cover Page shows the date and headings for To and From information for your fax.
KODAK HERO 2.2 All-in-One Printer To adjust fax settings from the Online Printer Management Tool: 1. Open the Online Printer Management Tool in a browser (see Accessing the Online Printer Management Tool, page 15). 2. Select the Settings tab, then select Fax > Settings. 3. Change the Sender Information and/or fax Settings as needed. 4. Click Save to update the settings. Setting the answer mode (auto answer or manual) The default setting is for Auto Answer to be on.
Faxing Using symbols in phonebook entries The following symbols are used in phonebook entries: Symbol Description Response by fax numbers Dials the number * star Used for special features (for example, *70 is used to deactivate call waiting) , comma Causes a 2-second delay before dialing the remaining numbers # pound Used for special features (for example, # at the end of a number signifies the completion of the number sequence) 0-9 Adding a new phonebook entry 1. Press . 2.
KODAK HERO 2.2 All-in-One Printer Editing a phonebook entry 1. Press . 2. Press to select Send Fax, then press OK. 3. Press OK to select Fax Options. 4. Select Edit Phonebook, then press OK. 5. Press to select Edit Entry, then press OK. 6. Press to select the entry you want to edit, then press OK. 7. Press to select the field you want to edit, then press OK. 8. Use the LCD keyboard and/or numeric keypad to make your change(s). 9. Press to select DONE, then press OK. Deleting a phonebook entry 1. Press . 2.
Faxing Using the Online Printer Management Tool to edit the Fax Phone Book 1. Open the Online Printer Management Tool in a browser (see Accessing the Online Printer Management Tool, page 15). 2. Make changes to your fax phonebook (see Adjusting fax settings, page 18). Preparing a fax for transmission Before you send a fax, prepare a cover page (if needed), load the original(s), and change the resolution and brightness (if needed).
KODAK HERO 2.2 All-in-One Printer Changing resolution and brightness Before sending your fax, change the resolution and brightness settings, as needed, based on your original. 1. 2. 3. 4. Press . Press to select Send Fax, then press OK. Select Fax Options, then press OK. Press to select Resolution. The resolution setting determines the amount of detail that is transmitted. Select: • Standard (default) for most documents • Fine for documents with fine print • Photo for photographs 5.
Faxing Sending a fax You can send your fax in several ways. You can use: • • • • the phonebook Quick Dial the numeric keypad the Redial button Using the phonebook to send a fax 1. Press . 2. Press to select Send Fax, then press OK. 3. Press to select the desired number. 4. Press . NOTE: If the receiver's fax machine is not set up to print color, the fax will print in black-and-white. Using Quick Dial to send a fax 1. Press . 2. Press to select Send Fax, then press OK. 3.
KODAK HERO 2.2 All-in-One Printer Dialing a recently faxed number 1. 2. 3. 4. 5. Press . Press to select Send Fax, then press OK. Press to select Recent, then press OK. Select the fax number, then press OK. Press . If there is no number to redial, press OK. The phonebook opens. Sending a fax from your computer To send a fax from your computer, you must have Home Center Software installed on your computer. Sending a fax from a computer running WINDOWS OS: 1.
Faxing Receiving a fax You can set up your printer to receive faxes automatically or manually. Even if your printer is set up to receive faxes automatically, you can still receive them manually at any time. Receiving a fax automatically 1. Load letter (8.5 x 11 in. / 22 x 28 cm) or A4 (8.3 x 11.7 in. / 21 x 30 cm) plain paper into the paper tray (see Loading plain paper, page 37). 2. Make sure Fax Auto-Answer is set to On. See Setting the answer mode (auto answer or manual), page 82.
KODAK HERO 2.2 All-in-One Printer Fax settings report 1. 2. 3. 4. Press . Press to select Fax Settings, then press OK. Press to select Print Fax Settings, then press OK. Load letter (8.5 x 11 in. / 22 x 28 cm) or A4 (8.3 x 11.7 in. / 21 x 30 cm) plain paper, then press . Fax confirmation page The Fax Confirmation Page contains the time and date of transmission, the number that you called and the number you called from, and whether the transmission was successful.
10 Maintaining Your Printer Your printer requires little maintenance. However, Kodak recommends cleaning the scanner glass and lid regularly to remove dust and fingerprints, which affect the quality and accuracy of scanning. Except while cleaning the printer, keep the printer plugged into an AC power outlet. If you use a power strip, don't turn off the power strip. (The printer does not need to be turned on but should be plugged in.
KODAK HERO 2.2 All-in-One Printer Cleaning the scanner glass and document backing The scanner glass can get smudged and minor debris can accumulate on the white document backing under the scanner lid. Periodically clean the scanner glass and document backing. CAUTION: Do not use harsh or abrasive cleaners on any part of the printer. Do not spray liquid directly on the glass. Do not use paper-based wipes on the document backing as they can scratch it.
Maintaining Your Printer 4. Dry the glass with a lint-free cloth. 5. Gently clean the document backing with a soft cloth or sponge, slightly moistened with mild soap and warm water. 6. Dry the document backing with a chamois or soft, lint-free cloth. NOTE: If the document backing needs further cleaning, use isopropyl (rubbing) alcohol on a soft cloth, then wipe thoroughly with a cloth moistened with water to remove any residual alcohol. 7. When you finish cleaning, plug in the printer. 93 www.kodak.
KODAK HERO 2.2 All-in-One Printer Replacing ink cartridges Your printer uses black and color ink cartridges. You can check the approximate ink levels on the LCD (see Checking ink levels, page 103) or in Home Center Software. When an ink cartridge is out of ink, the printer LCD displays a message stating that the black or color ink cartridge needs replacing. IMPORTANT: Do not use non-Kodak brand or refilled ink cartridges. Click to view a video that demonstrates replacing the ink cartridges.
Maintaining Your Printer 3. Pinch the tab on the ink cartridge. 4. Lift the ink cartridge out of the printhead. 5. Remove the new ink cartridge from its bag. IMPORTANT: To prevent the printhead from drying out, insert the ink cartridge into the printhead immediately. 95 www.kodak.
KODAK HERO 2.2 All-in-One Printer 6. Remove the cap. 7. Insert the ink cartridge into the printhead. 8. Press down on the ink cartridge tab until you hear a click. 9. Close the access door. www.kodak.
Maintaining Your Printer Replacing the printhead IMPORTANT: Replacing the printhead is not a regular maintenance procedure. Replace the printhead only if you receive a new printhead from Kodak. Click to view a video that demonstrates replacing the printhead. To replace the printhead: 1. Make sure the printer is on. 2. Lift the access door, and wait for the carriage to move to the access position. 3. Remove both ink cartridges and set them aside. 97 www.kodak.
KODAK HERO 2.2 All-in-One Printer 4. Unlatch the existing printhead by lifting the button. 5. Lift the printhead out of the carriage. 6. Remove the new printhead from its bag. www.kodak.
Maintaining Your Printer 7. Remove the cap. 8. Install the new printhead in the carriage. 9. Push firmly against the target label of the printhead until you hear a click. 99 www.kodak.
KODAK HERO 2.2 All-in-One Printer 10. Insert the black ink cartridge into the printhead. 11. Press down on the ink cartridge until you hear a click. 12. Repeat steps 10 - 11 for the color ink cartridge. 13. Close the access door. The printer detects the new printhead. Follow the instructions on the LCD to calibrate your printer. www.kodak.
Maintaining Your Printer Updating the software and printer firmware Using the latest software and firmware helps ensure optimal performance of your printer. NOTE: Firmware is the software that runs on the printer. Although there is a an automatic check for software and firmware updates when your computer is connected to the Internet, you can update manually using the following procedure. Updating if your printer is connected to a computer with WINDOWS OS To update the software: 1.
KODAK HERO 2.2 All-in-One Printer Updating if your printer is connected to a computer with MAC OS To update the software: 1. 2. 3. 4. 5. Make sure that your computer is connected to the Internet. Open Home Center Software. Select the Tools tab. Click Check for Software Updates. If there are software updates, follow the on-screen instructions. To update the firmware: 1. Make sure that your computer is connected to the Internet. 2.
Maintaining Your Printer Monitoring and adjusting printer performance From the control panel, you can perform tasks to help keep the printer functioning well. Checking ink levels 1. Press . 2. Press to select Maintenance, then press OK. 3. With Check Ink Levels selected, press OK. The LCD shows approximate levels of ink in the cartridges so you know when it’s time to order replacement cartridges. Use 30 Series ink cartridges. NOTE: You can order ink cartridges online.
11 Troubleshooting Basic troubleshooting If you experience an error with your printer, restarting your printer will sometimes fix the problem. Turn off your printer, wait five seconds, then turn on your printer. If you are still experiencing a problem, use the following information to help troubleshoot your printer. Problem Printer does not power on Printer not detected Possible Solutions • Make sure you are using the power cord that came with your printer.
Troubleshooting Problem Possible Solutions Too much paper curl after printing • If you are printing pictures or documents with large areas of image content, try increasing the top and bottom margins when printing in portrait mode or the left and right margins when printing in landscape mode. Start with a 1.0-inch (2.5-cm) margin on top and bottom and a 0.25-inch (0.62-cm) margin on the sides. The larger the margin, the less potential there is for curl.
KODAK HERO 2.2 All-in-One Printer Problem Cannot send or receive a fax Possible Solutions • Make sure that the wall phone line is plugged into the Line in port. • Verify that the wall jack works by plugging in a phone and checking for a dial tone. • Verify that Regions is set to the correct country code. – Press . – Press or to select Printer Settings, then press OK. – Press to select Country/Region, then press OK. – Press or to select your country, then press OK.
Troubleshooting Status lights The status lights indicate the condition of the printer. There are two status lights on the printer: one that indicates power, the other indicates Wi-Fi status. Power status light Power light What it means Off The printer is turned off. • Press the power button to turn on power. The printer does not have power. • Make sure that the power cord is plugged into the back of the printer and into an electrical outlet, and that the electrical outlet has power.
12 Product and Safety Specifications The following specifications are subject to change without notice. Features and Specifications Print performance Black print speed 8.5 ipm Color print speed 5.8 ipm Print technology Continuous-tone, thermal inkjet Print quality modes Draft, Normal, and Best on plain paper Photo quality mode on photo paper Photo printing features Quantity 1 to 99 Print sizes 2 x 3 in. / 5 x 8 cm 3.5 x 5 in. / 9 x 13 cm 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cm 4 x 8 in.
Product and Safety Specifications Copy document features Color Black-and-white or color Quantity 1 to 99 copies Copy sizes Same Size, Fit to Page, 20% to 500% Plain paper quality Best, Normal, Draft Brightness – 3 to + 3 Copy photo features Color Black-and-white or color Quantity 1 to 99 Copy sizes 2 x 3 in. / 5 x 8 cm 3.5 x 5 in. / 9 x 13 cm 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cm 4 x 8 in. / 10 x 20 cm 4 x 12 in. / 10 x 30 cm (Panoramic) 5 x 7 in. / 13 x 18 cm 8 x 10 in.
KODAK HERO 2.2 All-in-One Printer Input paper tray Paper capacity 100 sheets of 20 lb plain paper 20 sheets of photo paper, up to 12 mil (290 gsm) 20 envelopes Tray size 4 x 6 in. to 8.5 x 14 in. / 10 x 15 cm to 22 x 36 cm Output paper tray Paper capacity 50 sheets of 20 lb plain paper 20 sheets of photo paper, up to 12 mil (290 gsm) Automatic document feeder (ADF) for originals Paper capacity 35 sheets of 20 lb plain paper Paper size limitations 6.9 to 8.5 in. wide / 18 to 22 cm wide 9.8 to 11.7 in.
Product and Safety Specifications Paper sizes supported Plain paper A4 (8.3 x 11.7 in. / 21 x 30 cm) A5 (5.8 x 8.3 in. / 15 x 21 cm) A6 (4.1 x 5.8 in. / 11 x 15 cm) B5 (6.9 x 9.8 in. / 18 x 25 cm) US Executive (7.3 x 10.5 in. / 18 x 27 cm) US Letter (8.5 x 11 in. / 22 x 28 cm) US Legal (8.5 x 14 in. / 22 x 36 cm) Custom sizes from 4–8.5 in. / 10–22 cm wide and 6–14 in. / 15–36 cm long Labels A4 (8.3 x 11.7 in. / 21 x 30 cm) US Letter (8.5 x 11 in. / 22 x 28 cm) Index card stock 4 x 6 in.
KODAK HERO 2.2 All-in-One Printer Connectivity Protocols supported USB 2.0 High Speed; DPOF Devices supported Computers with WINDOWS OS and computers with MAC OS; memory cards (SD, XD, MS/Duo, MMC, SDHC); iPhone (iOS 3.0 or later), iPod Touch (2nd generation or later), iPad; most Wi-Fi enabled BLACKBERRY devices with OS 4.5 or later; ANDROID OS devices (OS 2.0 or later), WINDOWS Mobile Devices v7.5 or later Image formats supported Image printing supports JPEG (EXIF v2.
Product and Safety Specifications Energy efficiency ENERGY STAR® Qualified Warranty Product One year from purchase (with proof of purchase) Printhead One year from purchase (with proof of purchase) System requirements Computer with WINDOWS OS Computer Minimum Operating System WINDOWS 7, VISTA, or XP (SP2 or later) CPU INTEL CELERON Processor Clock speed 1.2 GHz Memory 512 MB RAM Available hard disk space 500 MB available Interface USB 2.
KODAK HERO 2.2 All-in-One Printer Safety information KODAK HERO 2.2 All-in-One Printer is a Class 1 LED Product. • Always follow all warnings and instructions marked on the product. • Use only the power source indicated on the product regulatory label. • Use only the power cord that comes with the product (or an approved power cord greater than or equal to H05W-F, 2G, 0.75 mm2). Using another power cord may cause fire and/or shock. Do not use the included power cord with any other equipment.
Product and Safety Specifications LCD screen safety • Use only a dry, soft cloth to clean the LCD screen. Do not use any liquid or chemical cleaners. • If the LCD screen is damaged, contact Kodak immediately. If any of the solution from the display gets on your hands, wash them thoroughly with soap and water. Ink cartridge safety • Keep all ink cartridges out of the reach of children. • If ink gets on your skin, wash with soap and water. If ink gets into your eyes, flush immediately with water.
KODAK HERO 2.2 All-in-One Printer Regulatory compliance FCC statement The United States Federal Communications Commission (in CFR 47 Part 15.105) has specified that the following notice be brought to the attention of the users of this product: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Product and Safety Specifications Canadian statements This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003.
KODAK HERO 2.2 All-in-One Printer REACH Article 33 declarations Go to www.kodak.com/go/REACH for information about the presence of substances included on the candidate list according to article 59(1) of Regulation (EC) No. 1907/2006 (REACH). Power supply information Certified External Power Supply that can be used with this product: Hipro HP-A0601R3, or Flextronics VP-09500084-000.
Product and Safety Specifications Warranty Information Limited Warranty Kodak warrants Kodak consumer electronic products and accessories (“Products”), excluding batteries, to be free from malfunctions and defects in both materials and workmanship for one year from the date of purchase. Retain the original dated sales receipt. Proof of the date of purchase will be required with any request for warranty repair.
KODAK HERO 2.2 All-in-One Printer Your Rights Some states or jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific rights, and you may have other rights which vary from state to state or by jurisdiction. Your statutory rights are not affected.
