User’s Guide Part No.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Regulatory Information . . . . . . . . . . . . . . . . . . . . . .
Contents Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 Using Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 Selecting a Language for the Display Panel . . . . . . . . . . . . . . . . . . 1–30 Selecting Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–30 Specifying Port Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Correcting Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Understanding Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Ribbon Type Mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4 Handling for Humidity-related Paper Problems . . . . . . . . . . . . . . . . .
Introduction About Your Printer Thank you for purchasing the KODAK PROFESSIONAL 8657 Printer. The 8657 Printer is a thermal dye diffusion device with superior printing speed. It contains a 33 MHz MIPS RISC processor and has a resolution of 300 pixels per inch (PPI). Printed images are high-contrast and long lasting, and XtraLife ribbon can be used to protect images from fingerprints. A number of communication ports are provided on the printer.
Introduction Host Interfaces The Centronics (Parallel) and SCSI interfaces are standard with the printer. The EtherTalk, Novell NetWare and TCP/IP Ethernet interfaces are provided through the optional Network Interface Card. This manual contains the information necessary for setting up and using your 8657 Printer. It consists of four chapters: Getting Started, Maintaining the Printer, Supplies, and Correcting Problems.
Introduction Radio Frequency Interference This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the User’s Guide, this energy may cause interference to radio and television reception. This equipment has been type tested and found to comply with the following: This device meets FCC Class B emission limits for verification pursuant to Part 15 of the Federal Communications Commission Rule of the United States.
Introduction Regulatory Information The foregoing limits are designed to provide reasonable protection against harmful interference when operated in a residential installation. However, there is no guarantee that interference will not occur in a particular location.
Introduction Important This equipment was tested using shielded interface cables. The use of these cables is required to reduce the possibility of causing interference to radio and television reception. Das Gerät ist gemäß Amtsblattberfügung 243/91 funkenstört und wurde der Deutschen Bundespost gemeldet. Kodak AG, Stuttgart. DIESES GERÄT WURDE SOWOHL EINZELN ALS IN EINER ANLAGE, DIE EINEN NORMALEN ANWENDUNGSFALL NACHBILDET, AUF DIE EINHALTUNG DER FUNKENTSTÖRBESTIMMUNGEN GEPRÜFT.
1 Getting Started Checking Contents As you unpack your new printer, make sure the following items are included: Language Kit Included in this box: - Cleaner Kit - SCSI terminator - Head cleaning pads (4) - CD-ROM containing software and documentation for the printer Paper tray Power cord Contact your place of purchase if any items are missing from the box.
Getting Started Removing the Shipping Pins Shipping pins are used to ensure safe shipment of your 8657 Printer. Save the printer’s packaging and these pins in case you need to ship your printer in the future. CAUTION: Do not use the printer until you remove the shipping pins. 1. Remove the printer from the plastic bag. shipping pins shipping tape 2. Remove the tape from the cover. 3. Carefully pull out the shipping pins.
Getting Started Finding a Location As you determine the best location for the 8657 Printer, be aware that certain connections and operations require access behind and on the side of the printer. You should place the printer so that air flow is not blocked. The following diagram illustrates the necessary space requirements. 12I (plan for 201/4I to allow room for opening cover) 17I 24I (plan for 371/2I to allow room for removing tray) Airborne dirt particles can cause image quality problems.
Getting Started Components of the Printer The following sections provide instructions for setting up your 8657 Printer. Reviewing the Components Familiarize yourself with the printer components in the illustrations and descriptions that follow. Printer Front View The components of the printer are shown below. paper tray display panel Paper tray—the paper tray can hold up to 100 sheets of paper.
Getting Started Display panel—the display panel indicates printer status and is described in detail later in this chapter. You can select the language that you would like to read on the display panel by using the setup menu. The following languages are available: English, French, German, Italian, and Spanish.
Getting Started Printer Back View The back of the printer is shown below. slot for optional Network Interface Card SCSI ports power cord inlet Parallel port Power cord inlet—one of four standard power cords is included with your printer. The standard types are for North America/Japan, UK, Europe Continental, and Australia. If you will be using the printer outside of these areas, you may need to purchase a power cord. Ports—a variety of ports are provided on the back of your printer.
Getting Started Printer Side View The side of the printer is shown below. Power switch—turn the power switch to “I” to turn the printer power on, or to “O” to turn the power off. power switch K number label K number label—a label next to the power switch displays the printer’s K number. Provide this number to the technical support group when contacting Kodak for service.
Getting Started Printer Inside View takeup spool holders thermal head supply spool holders Thermal head—the thermal head heats the ribbon to transfer the color dyes to paper.l CAUTION: Never rub or wipe anything across the thermal head except when cleaning it. Refer to the section entitled “Cleaning the thermal head,” in this chapter for more information. Ribbon spool holders—the ribbon contains dye that creates printed images. These holders hold the ribbon supply and take-up spools in place.
Getting Started Attaching the Power Cord Follow these instructions to attach the power cord: 1. Make sure that the printer is turned off. 2. Plug the appropriate end of the power cord into the inlet on the back of the printer. Power cord inlet 3. Plug the other end into an AC outlet. NOTE: The printer will automatically accept input voltages from 90 to 250V and frequencies from 47 to 60 Hz.
Getting Started Attaching the Interface Cable The sections below describe how to attach various cable types. You are responsible for providing the necessary cable. NOTE: Ethernet cabling can be used if the optional Network Interface Card is installed on your printer. Refer to the documentation for the Network Interface Card for more information. Centronics Cable (Parallel Connection) Follow these steps to attach a Centronics cable: 1. Make sure that the printer is turned off. 2.
Getting Started SCSI Cable Follow these steps to attach a SCSI cable: NOTE: SCSI cabling can be used only on printers running in raster mode. 1. Make sure that the printer is turned off. 2. Turn the host computer off. 3. Plug in the SCSI cable and secure it to one of the printer’s SCSI ports. SCSI ports 4. Install and secure the SCSI terminator on the open SCSI port or on the last printer when daisy-chaining multiple printers.
Getting Started The following items are required in order to connect your PC to the printer through a SCSI connection. An ADAPTEC SCSI host adapter board. A SCSI terminator ADAPTEC EZ-SCSI Software. This software is currently provided with ADAPTEC SCSI host adapter boards when they are purchased. The supplier of your board should be able to provide the software if you do not have it. Refer to Appendix C, About SCSI-connected Installations, for more information.
Getting Started Cleaning the Thermal Head It is important to clean the printhead when you are installing the printer, and periodically afterward to remove dust and debris. Dirt can usually be removed easily by following the head cleaning instructions below. Clean the printhead each time you replace the ribbon to avoid lines or streaks in your prints. You may need to clean it more often if your site is particularly dusty. A cleaning pad is provided with each ribbon spool.
Getting Started 4. Stand the ribbon spools on end or set the ribbon on a clean surface so that dust and dirt are not picked up. 5. Open the cleaning pad. 6. Rub the cleaning pad back and forth along the entire length of the printhead’s heater line which is shown in area A of the following diagram. (A) Heater Line (Bead) Center (filled) slot aligns with Heater Line when viewed from front. Clean this area only, along entire length of Heater Line.
Getting Started 7. Repeat the back and forth motion several times to insure that the head is completely clean. The cleaning pad may become discolored. 8. Wait for the printhead to dry thoroughly before reloading the ribbon. 9. Reload the ribbon spool by following the loading instructions beginning on page 1–17. 10. Close the printer cover. 11. Turn on the printer. 12. Press the print button on the display panel with paper loaded to make a test print.
Getting Started Printer Ribbon and Paper This section describes ribbon and paper, and lists handling instructions for them. CAUTION: Use only the materials listed in Chapter 3, Supplies, with the 8657 Printer. Using other materials may cause printer problems. About Ribbon The ribbon provides dyes for printing images. Color ribbon contains three dye patches; one yellow patch, one magenta patch, and one cyan patch. Each color ribbon contains enough dye to generate 200 prints.
Getting Started Loading The ribbon fits easily in the printer. There is only one way to correctly place the spools. Follow these steps to insert the ribbon: NOTE: Wear lint free gloves during this procedure for best results. 1. Remove the old ribbon spools from the printer and dispose of them. NOTE: Images remain on the ribbon after printing. If you are working with confidential documents, you may want to secure and dispose of the ribbon accordingly. 2.
Getting Started 7. Hold the supply spool so that the adhesive strip on the ribbon is facing you and the barcode is on the left. adhesive strip barcode 8. Make sure that the spool notches are on the right. This is particularly important when you are reloading a partially used spool of ribbon. 9. Push the left side of the supply spool into the left side of the bottom spool holder (the holders are spring-loaded).
Getting Started 10. Match the notches in the supply spool with the notches on the right spool holder. 11. Insert the right side of the supply spool into the holder on the right. 12. Remove the tape from the adhesive strip. 13. Fold any excess ribbon behind the adhesive strip. 14. Pull the ribbon up carefully and stick the adhesive onto the take-up spool.
Getting Started NOTE: Keep the ribbon as straight as possible. 15. Smooth the ribbon over the adhesive strip with your fingers. 16. Close the printer cover.
Getting Started About Paper Thermal paper is available in a variety of sizes. Refer to Chapter 3, Supplies, for more information about image sizes, storage recommendations, and catalog numbers. The paper looks and feels like photographic paper, but it is not light sensitive. The back of this paper is printed with a logo to make it easy to tell which side to put facedown in the tray.
Getting Started 1. Remove the paper tray from the printer. 2. Remove and discard any blue stiffener sheets that remain in the paper tray. 3. Remove the paper from the package. NOTE: Handle the paper stack by the edges to avoid fingerprints on the top page. 4. Remove the blue stiffener sheet from the logo-printed side of the paper stack. Leave the other blue stiffener sheet on the bottom of the stack. 5. Place the paper in the tray with the logo side facing up.
Getting Started 6. Press the latches on the front sides of the paper tray into place. 7. Insert the paper tray in the printer until it locks into position. 8. Verify that the correct paper size is listed on the display panel.
Getting Started Turning on the Power Press the “|” side of the power switch to turn on the printer. The switch is located on the lower left side of the printer. It may take up to one minute for the printer to initialize. During this time, the power light will illuminate, and two messages will display alternately on the display panel: INITIALIZING* INITIALIZING** PLEASE WAIT When the printer is ready a set of three messages will flash on the display panel: READY–raster ribbon type .
Getting Started Understanding the Display Panel Familiarize yourself with the display panel shown below. A description of each item is on the following pages.
Getting Started Indicator Lights The indicator lights on the display panel illuminate according to the status of the printer. There are two indicator lights: Power The Power light indicates that the printer is turned on. Error The Error light indicates that there is an error condition. When this light is lit, a message will be displayed. There are two types of error conditions: user-correctable errors and errors requiring service.
Getting Started LCD Panel The LCD (Liquid Crystal Display) panel displays one 16-character line at a time. Messages longer than 16 characters are broken into 16-character sections and are alternated in the display. The LCD panel displays messages on the current status of the printer. Job-related messages refer to the status of the job closest to completion. Media-related messages indicate the type of paper and ribbon that are loaded in the printer.
Getting Started Buttons The buttons on the display panel allow you to set the printing features of the printer, cancel print jobs, override mismatches, and generate test prints. Following are descriptions of each button. Cancel The Cancel button allows you to abort the job that is closest to completion. For example, you may have a job printing and a job processing. If you press the Cancel button, the job being printed is aborted immediately.
Getting Started Configuring the Printer A number of printer configuration parameters must be established by using the Setup/Select button on the display panel. The Setup program includes a list of menus and submenus that you can access and manipulate by using the Setup/Select, Print, and Cancel buttons. Using Setup Menus Entering Setup Mode Press the Setup/Select button while the printer is in the READY state to enter the Setup mode. The first option you will see is SETUP:EXIT.
Getting Started Selecting a Language for the Display Panel Press the Setup/Select button when SETUP:LANGUAGE appears in the display panel. You can choose from the following languages: LANG:ENGLISH* LANG:ESPANOL LANG:FRANCAIS LANG:DEUTSCH LANG:ITALIANO LANG:EXIT Use the Print and Cancel buttons to scroll through the list. Press the Setup/Select button to make your choice. The change takes place immediately. Select LANG:EXIT once you have made your selection.
Getting Started Specifying Port Information Use the SETUP:PORTS menu to change the default port information. Press the Setup/Select button to get into the SETUP:PORTS submenu. The options you select must match your host computer settings. NOTE: The submenus that appear for this menu depend on whether the Network Interface Card is installed in the printer. Setting up a Parallel Connection Use the PORTS:PARALLEL menu to establish information about connecting the printer through a parallel port.
Getting Started Setting up an EtherTalk Connection Use the PORTS:ETHERTALK menu to establish information about connecting the printer through an EtherTalk connection. The new option will be in place once you exit Setup mode. The only options available in this submenu are E–TALK:VERSION and E–TALK:EXIT. NOTE: This menu option will appear only if the Network Interface Card is installed in the printer.
Getting Started Setting up a TCP/IP Connection Use the PORTS:TCP/IP menu to establish the internet address of the printer within a TCP/IP network. The address will be in place once you exit Setup mode. NOTE: This menu option will appear only if the Network Interface Card is installed in the printer. The following settings are available. TCP/IP:ADDRESS TCP/IP:EXIT Select TCP/IP:ADDRESS to access a screen which allows you to enter digits for the address.
Getting Started Setting up a SCSI Connection Use the PORTS:SCSI menu to change the SCSI port address. The following addresses are available. SCSI:ADDRESS0 SCSI:ADDRESS1 SCSI:ADDRESS2 SCSI:ADDRESS3 SCSI:ADDRESS4 SCSI:ADDRESS5* SCSI:ADDRESS6 SCSI:ADDRESS7 SCSI:EXIT The new option will be in place once you exit Setup mode. Select SCSI:EXIT when you are done.
Getting Started Making a Test Print The 8657 Printer can print a test page without needing a file to be sent from a computer. The test image helps you verify proper setup and printer operation, and confirm print quality. You should make a test print after installing the printer to check print quality. To make a test print, follow these steps: 1. Make sure that READY appears on the display panel. 2. Press the Print button on the display panel.
Getting Started Printing While image data is processing, the following message will appear on the display panel: PROCESSING Once the image data is processed, the following message will be displayed: PRINTING If you press the Cancel button while the printer is processing or printing a job, the following message will be displayed: CANCELLING JOB As printing takes place, the printer moves the paper through the imaging path multiple times. During this process, the paper will partially exit the printer.
Getting Started Job Scheduling The number of jobs that can be queued to the printer at one time depends on the available memory in the printer. If large image files are sent, fewer jobs can be processed. Installing optional memory in the printer increases the number of jobs that can be processed concurrently, and is described in Appendix B. The other factor that impacts job scheduling is the network configuration in which the printer is installed.
Getting Started Storing Prints The image stability of thermal prints depends on factors such as temperature, relative humidity, and exposure to light or to biological or chemical contaminates. Using XtraLife ribbon when printing increases the shelf life of prints. Thermal prints should be stored in a cool, dry environment that is free of chemical contamination. D The lower the temperature the better. Avoid temperatures higher than 72_F (25_C) for extended periods.
2 Maintaining the Printer A clean and dust-free environment is recommended when using the 8657 Printer. Keep the printer clean and the surrounding area vacuumed and litter-free. Do not expose the printer to tobacco smoke or liquid spills. Do not place objects on top of the printer. The major enemy of good printer performance and high-quality output is dirt. Perform the following preventive maintenance periodically.
3 Supplies and Accessories This chapter describes how to order and store supplies. Ordering Supplies and Accessories The following products can be ordered by contacting Kodak Parts Services at 1–800–431–7278. Product Part Number Water Cleaning Pads (box of 50) 5B4801 Paper Tray (7.0 x 8.5”) 4B0330 Pick Roller Cleaning Kit 5B5910 Shipping Pins 989021 The following products can be purchased through your printer dealer or distributor.
Supplies Paper The table below lists the paper size and catalog number. The maximum image size that can print on the page is also illustrated. Paper can be purchased through your printer dealer or distributor. NOTE: Paper is shipped in packages of 100 sheets. Paper Type KODAK PROFESSIONAL EKTATHERM Paper 7.0 x 8.5 I 179 x 217mm Catalog Number 834 5811 Image area: 8 0 x 5I 8.
Supplies Storing Supplies Always keep your work area and material storage area as clean as possible. Ribbon For highest image quality, follow these ribbon storage instructions: D Store unopened ribbon at temperatures below 77_F (25_C). Avoid exposure to temperatures higher than 100_F (38_C). D Wrap partially used ribbons in their original wrappers to protect them from dust and dirt when they are not loaded in the printer. Dust and dirt specs on the ribbon show up as much larger spots on prints.
Supplies Paper For highest image quality, follow these paper storage instructions: D Store opened paper at temperatures below 77_F (25_C). Avoid exposure to temperatures higher than 100_F (38_C). D Relative humidity level for storing and using paper should be between 40% and 60%. Relative humidity lower than 20% or higher than 76% should be avoided even for short periods of time.
4 Correcting Problems Understanding Error Messages Error messages are displayed on the printer display panel. High priority events or states are displayed before lower priority ones. It is possible that more than one error can occur at the same time; however, the panel can display only one error at a time. You must resolve the problems in the order that they appear on the panel. For example, a CLOSE COVER message may appear. After you close the printer cover, a paper mismatch message may appear.
Correcting Problems CLEAR RIBBON JAM The printer senses that ribbon is jammed. Open the printer cover, clear the jam, and close the cover. CLOSE COVER The printer cover is open. Close it to make the printer ready. INIT ERROR The printer failed to initialize. Restart the printer. If the message is still displayed, service is required. INSERT TRAY The printer senses that the paper tray is not it place. Insert the paper tray to make the printer ready.
Correcting Problems Ribbon Type Mismatch If you send a print job from a computer and request a ribbon type that is not currently loaded in the printer, you will be notified of a mismatch. There are two ribbon-mismatch situations: January 1998 Mismatches due to lamination differences (for example, you request XltraLife ribbon in your job but it is not loaded). For these situations, you can press the Print button and the job will print with the ribbon that is currently loaded.
Correcting Problems Troubleshooting Before requesting service, you may be able to identify or correct problems yourself. Make a test print, and then use the following chart to find quick solutions to some general printer problems. If you can’t resolve the situation, refer to the “Getting Additional Help” section at the end of this chapter. Symptom Printer does not power up. Possible solution(s) Make sure the power switch is in the “I” position.
Correcting Problems Symptom Printer does not print when job is sent from the host. Streaks, lines, or spots appear on prints. January 1998 Possible solution(s) Wait to see if the job is still processing. Try printing a file that has printed previously. Verify all export module or printer driver settings. Check communications settings for compatibility between printer and host. Follow instructions for “Printer does not initialize.
Correcting Problems Symptom Multicolored spots appear on prints. Printer initializes, but does not enter the READY state. Paper will not feed. 4–6 Possible solution(s) Clean the printer and the area around it. Move printer away from ventilation ducts or open doors. Disconnect and reconnect the interface cable to the printer. Restart the printer. If the problem persists, service is required. Look at the paper and remove any from the stack that have irregularities.
Correcting Problems Symptom Possible solution(s) No printer response when buttons are pressed. Open the printer cover and check to see if the barcode on the ribbon is legible. Check to see if the ribbon is jammed. Display panel says CHECK TRAY, but tray is not empty. Open the printer cover, remove tray, and inspect for paper jam. Display panel says LOAD RIBBON, but ribbon is already loaded. The requested ribbon is not loaded in the printer.
Correcting Problems Handling for Humidity-related Paper Problems If paper shows signs of exposure to humidity levels outside the recommended range as described in Chapter 3, Supplies, extra care can be taken to help protect it. Keep small amounts of paper loaded in the printer rather than loading a whole package. Paper stored in the wrapper lasts longer. Wrap partial stacks of paper in its original plastic wrap, squeeze out the air, and tape the wrap shut.
Correcting Problems Alternate Head Cleaning Instructions Small particles of dust or debris may stick to the printhead, causing lines or streaks to appear in your prints. These particles can usually be removed easily by following the head cleaning instructions in Chapter 1, Getting Started. The following procedure may be used to remove more stubborn debris, or when you do not have a cleaning pad. NOTE: Refer to Chapter 3, Supplies, for information about ordering extra cleaning pads. 1. Turn the printer off.
Correcting Problems 6. Rub the cloth back and forth along the entire length of the printhead’s heater line which is shown in area A of the following diagram. (A) Heater Line (Bead) Center (filled) slot aligns with Heater Line when viewed from front. Clean this area only, along entire length of Heater Line. Do not clean or wipe below this area, as damage to the Thermal Head could result.
Correcting Problems 7. Repeat the back and forth motion several times to insure that the head is completely clean. Press harder if necessary. 8. Repeat steps 6 and 7 if you have a cleaning pad. 9. Wait for the printhead to dry thoroughly before reloading the ribbon. CAUTION: Since water is used in this procedure drying time is longer than when using a head cleaning pad. Make sure that you let the printhead dry completely. 10.
Correcting Problems Clearing the Paper Path Paper may occasionally get caught in the printer. Jams are typically identified by a CLEAR PAPER PATH or CHECK TRAY message on the display. Follow these steps to clear the paper path. 1. Open the printer cover. NOTE: If you can’t open the cover, restart the printer by turning it off and on. There is a mechanical interlock to prevent you from opening the door while printing. If after restarting the printer, you still can’t open the cover, service is required.
Correcting Problems 2. Gently pull paper up if it is caught inside the printer. Power Error 3. Remove the paper tray if the paper is caught in the paper tray area.
Correcting Problems 4. Look in the tray area through the tray insertion slot. 5. Reach inside the paper tray area and gently pull the jammed paper out. Power Error NOTE: If you cannot remove the paper, service is required.
Correcting Problems Repacking the Printer The steps below describe how to prepare the printer to be packed in its original package. Follow these instructions if you need to ship the printer. 1. Remove paper from the paper tray and pack the paper tray in its original box. 2. Open the printer cover. 3. Remove the ribbon spools from the printer and discard them or store them in their original box. 4. Insert the shipping pins as follows: Insert the left pin through the seventh slot from the left.
Correcting Problems 6. Close the printer cover. 7. Put appliance filament tape over the cover of the printer. The tape must cover the latch and run down both sides of the printer all the way to the bottom. 8. Put the printer in its original plastic bag so that it stays clean during shipping. 9. Pack the printer in its original box.
Correcting Problems Getting Help If you have questions about the 8657 Printer, the retailer from whom you purchased the printer may be able to answer them. Eastman Kodak Company provides retailers with additional technical information. You can also call for technical support at 1–800–23KODAK (1–800›235–6325) between 9:00 a.m. and 8:00 p.m.
Correcting Problems Asia/Pacific Helpline Numbers Country Country code Helpline number Australia 61 3 353 2173 Hong Kong 85 2 5649387 Indonesia 62 21 430 4527 Korea 82 02 708 5471 4 Malaysia 60 3 757 2722 Philippines 63 2 816 67 18 Singapore 65 4736611 Thailand 66 2 271 3040 x396 Taiwan 88 6 2 893 8234 European Helpline Numbers Country 4–18 Country code Helpline number Belgium 32 02/2632400 Denmark 45 43/717111 Finland 358 90/87071 France 33 1/4989–0083 Germany
Appendix A Printer Specifications Size Width: 17 inches (43.2 cm) Depth (without tray inserted): 20.75 inches (52.7 cm) Height: 12 inches (30.5 cm) Weight 55 lbs (24.9 kg) Operating Environment Ambient operating temperature: 59_ to 86_F (15_ to 30_C) Relative humidity: 20 to 76% Space Requirements Minimum space required with tray inserted: Width: 17 inches (43.2 cm) Depth: 24 inches (61 cm) Height: 12 inches (30.5 cm) Minimum space required for removing tray and opening cover: Width: 17 inches (43.
Printer Specifications Power Requirements Voltage/Frequency US 90 to 250v/47 to 60Hz Power Consumption 250 watts maximum A–2 January 1998
Appendix B Adding More Memory You can purchase memory cards and install them in your printer to increase memory to either 48 MB or 64 MB. The cards should be 72-pin, 4MB x 32 bit, 80 nanosecond cards. Installing the cards may increase the speed at which documents are processed before they are printed, and allows more fonts to be downloaded with PostScript jobs. Installing extra memory is also useful because it allows simultaneous processing and printing of more and/or larger jobs.
Customizing Your Printer 2. Attach the wrist portion of a grounding strap to your wrist. 3. Attach the other end of the grounding strap to the metal plate on the back of the printer. CAUTION: It is important that you use a grounding strap in order to prevent static discharge from damaging your printer.
Customizing Your Printer Opening the Printer The steps below describe how to open the back of the printer and prepare to insert the memory card. 1. Use the Phillips-head screwdriver to remove the five screws on the plate at the lower portion of the back of the printer. NOTE: There are a total of ten screws on the back of the printer. Remove ONLY the five on the lower portion of the back plate.
Customizing Your Printer 2. Hold on to the two black handles on the metal plate and slowly pull the drawer out about three inches. 3. Unlatch the ribbon cable in the front center of the drawer by pushing the plastic clips outward.
Customizing Your Printer 4. Gently pull the ribbon cable out of the socket. 5. Lift the ribbon cable slightly, and slowly pull the drawer out an additional 3 inches.
Customizing Your Printer Installing the Card The steps below describe how to insert and seat the memory card. 1. Locate the memory card receptacles on the left side of the drawer. 2. Hold the memory card at a 45_ angle and position the bottom of the memory card in the first empty receptacle adjacent to the other installed cards. 3. Gently tilt the memory card back so that it is upright and snaps into place in the clips on each side of the receptacle.
Customizing Your Printer Closing the Printer The steps below describe how to complete the installation by closing the printer. 1. Hold on to the black handles on the back of the printer and slide the drawer in approximately three inches. 2. Reconnect the ribbon cable by pressing it firmly into the connector. 3. Make sure that the plastic clips on each side of the ribbon cable are latched.
Customizing Your Printer 4. Close the drawer the rest of the way. 5. Replace the five screws that you removed. 6. Plug in the printer and turn it back on. 7. Verify that the Power light is lit on the printer’s display panel.
Appendix C Windows Systems A SCSI terminator is included with the printer. You must obtain the proper cabling required for your configuration from your printer dealer or distributor. To connect the 8657 Printer directly to your computer (or to daisy-chain the printer through an external SCSI device), perform the following steps. 1. Turn off all equipment before connecting or disconnecting any equipment from the SCSI bus. 2.
About SCSI-connected Installations 6. Set the SCSI device number using the printer’s display panel. Changing the SCSI ID settings a. Press Setup/Select when READY-RASTER appears in the display panel. b. Use the Print and Cancel buttons to scroll through the list until PORTS appears. c. Press Setup/Select to access the PORTS options. d. Press Print to scroll down (or Cancel to scroll up) through the list until SCSI appears. e. Press Setup/Select until TARGET appears. f.
About SCSI-connected Installations Macintosh Systems A SCSI terminator is included with the printer. You must obtain the proper cabling required for your configuration from your printer dealer or distributor. Use the following table to determine what cable and terminator you need.
About SCSI-connected Installations To connect the 8657 Printer directly to your MACINTOSH computer (or to daisy-chain the printer with an external SCSI device), perform the following steps. 1. Turn off all equipment before plugging or unplugging equipment on the SCSI bus. 2. Attach the SCSI cable and SCSI terminator. NOTE: Some equipment is internally terminated. If you have questions, refer to your equipment documentation.
Index A About your printer, v Accessories, ordering, 3–1 ADAPTEC, 1–12 Adding memory to the printer, B–1 Adobe binary mode, 1–31 Air flow around printer, 1–3 Alcohol cleaning pads, ordering, 3–1 Attaching the cord, 1–9 Attaching the interface cable, 1–10 B Back of printer, 1–6 Barcode, 4–1, 4–2 Black handles on back of printer, B–4, B–7 Buttons, 1–28 not responding, 4–7 C Cable, attaching, 1–10 Cancel button, 1–28 Centronics cable, attaching, 1–10 Centronics connection, printer modes for, vi CHANGE RIBBON m
Index CLEAR RIBBON JAM message, 4–2 Clearing paper jams, 4–12 CLOSE COVER message, 4–2 Communications cable, attaching, 1–10 Components of the printer, 1–4 Configuring the printer, 1–29 Connecting the cable, 1–10 Connection types, vi Cooling fan, 2–1 Cord, attaching, 1–9 Correcting problems, 4–1 Cover, problems opening, 4–12 D Defaults, selecting through the display panel, 1–30 Dirt on prints, 4–7 Display panel, 1–5, 1–25 buttons, 1–28 indicator lights, 1–26 items with asterisks, 1–29 languages for, 1–5, 1
Index F Fan, 2–1 Finding a location for the printer, 1–3 Frame type, specifying through the display panel, 1–32 Frequency, A–2 Front of the printer, 1–4 G Getting help, 4–17 Getting started, 1–1 Grounding strap, B–2 H Handles on back of printer, B–4, B–7 Handling ribbon, 1–13, 4–9 Head cleaning, 1–13 alternate method, 4–9 Help, 4–17 Helpline telephone numbers, 4–18 High ASCII range, 1–31 Host interfaces, vi Humidity problems caused by, 4–8 recommended levels, 1–38, A–1 January 1998 Index–3
Index I Image sizes, 3–2 Image stability, 1–38 Increasing processing ability, B–1 INIT ERROR message, 1–24, 4–2 Initialization, 1–24 problems, 4–4 INSERT TRAY message, 4–2 Inserting the shipping pins, 4–15 Inside view of printer, 1–8 Installing additional memory, B–1 Interface cables, 1–10 type used during printer testing, ix Interfaces, vi Internet address, specifying through the display panel, 1–33 Introduction, v J Job scheduling, 1–37 K K Number, 1–7 L Languages for display panel, 1–5, 1–30 LCD panel,
Index M Maintaining the printer, 2–1 Making a test print, 1–35 Maximum image sizes, 3–2 Media, status message, 1–27 Messages, 1–27 Mismatches, ribbon type, 4–3 Mode, status message, 1–27 N Network types, vi Novell NetWare connection printer modes for, vi specifying information through the display panel, 1–32 O On/Off switch, 1–7 Opening the printer box, 1–1 P Package contents, 1–1 Packing the printer, 4–15 Paper, 1–16 feeding problems, 4–6 handling, 1–21 humidity problems, 4–8 jams, 4–1, 4–12 loading, 1–21
Index Parallel cable, attaching, 1–10 Parallel connection printer modes for, vi specifying information through the display panel, 1–31 Ports available on printer, 1–6 polling method, 1–37 specifying information through the display panel, 1–31 Power consumption, A–2 Power cord attaching, 1–9 inlet, 1–6 Power indicator light, 1–26, B–8 Power requirements, A–2 Power switch, 1–7 Preventive maintenance, 2–1 Print button, 1–28 Print head, cleaning pads, 3–1 Printer available memory, 1–37 back plate, B–3 back vie
Index paper tray, 1–4 power requirements, A–2 ribbon cable, B–4, B–5 side view, 1–7 size, A–1 space requirements, A–1 specifications, A–1 status, 1–27 weight, A–1 Printhead, 1–8 cleaning, 1–13 alternate method, 4–9 Printing, 1–36 Printing time, delays, 4–4 Prints dirt on, 4–7 multi-colored spots on, 4–6 storing, 1–38 streaks, lines, or spots on, 4–5 Problems, 4–1 PVC, 1–38 R Radio frequency interference, vii Radio reception, interference with, vii, viii Regulatory information, viii Relative humidity, recom
Index loading, 1–17 ordering, 3–1 spool holders, 1–8 status message, 1–27 storing, 3–3 Ribbon cable, B–4, B–5, B–7 S Safety regulations, ix SCSI cable attaching, 1–11 attaching to a Macintosh IIfx system, 1–11 SCSI connection printer modes for, vi specifying information through the display panel, 1–34 SCSI port address, 1–34 SCSI software, 1–12 SCSI terminator, 1–12 Service, 4–17 Service K Number, 1–7 SERVICE REQ message, 4–2 Setup menus, 1–29 Setup mode, 1–28, 1–29 Setup/Select button, 1–28, 1–29 Shipping
Index Specifying port information, 1–31 Spots in prints, 4–5 Static discharge, B–2 Storing paper, 3–4 prints, 1–38 ribbon, 3–3 supplies, 3–3 Streaks in prints, 4–5 Supplies, 3–1 handling, 1–16 ordering, 3–1 storing, 3–3 T TCP/IP connection printer modes for, vi specifying information through the display panel, 1–33 Telephone numbers, for helplines, 4–18 Television reception, interference with, vii, viii Temperature, A–1 Test print, 1–28, 1–35 Thermal head, 1–8 cleaning, 1–13 alternate method, 4–9 cleaning
Index U Unpacking the printer, 1–1 V Voltage, A–2 W Weight of the printer, A–1 Index–10 January 1998
