KODAK D4000 Duplex Photo Printer D4000 Duplex Photo Printer D4 000 Dup lex Phot o Pr inte r Adva nce/ Load Rewi nd/U nloa d User’s Guide March 2011
Eastman Kodak Company Rochester, New York 14650 © Eastman Kodak Company, 2011 Kodak and XtraLife are trademarks of Eastman Kodak Company.
Table of Contents 1 Setting Up the Printer Package Contents............................................................................................................................................ 1-1 Preparing the Printer for Use ........................................................................................................................1-2 Inserting the Exit Tray and the Trim Tray ...........................................................................................
Table of Contents Appendix B: Safety and Regulatory Information Important Safety Information ...................................................................................................................... B-1 Safety Labels ....................................................................................................................................................B-2 Regulatory and Safety Compliance ................................................................................................
1 Setting Up the Printer Package Contents The KODAK D4000 Duplex Photo Printer is packaged with the following items: 2 1 3 d /Loa ance Adv u Men ind/ Rew Unlo ad r Ente 000 D4 oto x Ph Duple r Printe er Pow y Read Erro r 4 5 6 7 8 1. 2. 3. 4. 5. 6. 7. 8.
Setting Up the Printer Preparing the Printer for Use CAUTION: The printer weighs approximately 68.7 kg (151.5 lbs). Use caution when moving the printer. NOTE: Keep the carton and packaging in case you ever need to transport the printer. Inserting the Exit Tray and the Trim Tray 1. Insert the exit tray. Slide it downward into the four slots on the printer. d ce/Loa Advan Menu d /Unloa Rewind Enter 00 D40 lex Dup ter to Prin Pho Power Ready Error 2. Insert the trim tray.
Setting Up the Printer Connecting the Power Cable and the USB Cable If you received more than one power cable with your printer, make sure to use the correct power cable for your country. 1. Check that the power switch is turned off ( ). d ce/Loa Advan Menu d /Unloa Rewind Enter 00 D40 lex Dup ter to Prin Pho Power Ready Error CAUTION: The power outlet must be grounded. An ungrounded outlet can cause fire, electric shock, or harmful interference to nearby electrical devices. 2.
Setting Up the Printer Turning On the Printer d ce/Loa Advan Menu d /Unloa Rewind Enter 00 D40 lex Dup ter to Prin Pho Power Ready Error Move the power switch to on ( | ). On the operator panel, the orange Power light illuminates. If paper and ribbon are loaded, 8x10 YMC-YMC or 8x12 YMC-YMC appears, depending on the size of ribbon that is loaded. To turn off the printer, move the power switch to off ( ).
Setting Up the Printer 5. When Load Paper appears on the operator panel, unlock and open the front door. 6. Lift the handle on the paper holder to release the latch, then open the paper holder. 7. If you are: • loading the paper for the first time, go to step 10. • replacing the paper, continue with the next step. 8. Remove the used paper roll. 9. Remove and save the white and yellow flanges from the used paper roll. 10. Remove the plastic wrapper from the new paper roll. Do not remove the label. 11.
Setting Up the Printer 13. Match the colored flanges with the slots of the same color on the printer, then carefully lower the paper roll into the slots. 14. Remove the label. 15. Close the paper holder. IMPORTANT: The ribbon must be loaded into the printer (see “Loading the Ribbon” on page 1-7) before the paper automatically loads and advances. 16. Close the front door. The printer loads the paper. It then prints a blank sheet—the portion of the roll that may have fingerprints as a result of handling.
Setting Up the Printer 17. Pull the handle on the trim tray to remove the tray. 18. Empty the trim tray. NOTE: To keep your prints dust-free and to prevent paper jams, empty the trim tray each time you replace the paper. 19. Insert the trim tray. Align it with the rail on the side of the printer. NOTE: If the tray is not inserted properly, a paper jam can occur.
Setting Up the Printer 5. Slide the cassette release lever on the left side (labeled L2) or the right side (labeled R2) to the unlocked position. Pull the cassette slightly forward. 6. Pull the handle to remove the cassette. Support the cassette with two hands. 7. Place the cassette onto a flat surface with the handle toward you. 8. If necessary, repeat steps 3 - 7 to remove the cassette on the other side. IMPORTANT: Images remain on the ribbon after printing. Maintain confidentiality. 9.
Setting Up the Printer d. Remove the paper band from the ribbon. e. Push the end of the take-up spool against the spring-loaded spool holder. Insert the other end of the take-up spool through the hole in the cassette frame. IMPORTANT: Slack in the ribbon can cause a paper jam. f. Remove any slack in the ribbon by turning the supply spool. 11. To load the new ribbon into the right cassette (labeled R2): a. Remove the plastic wrapper from the new ribbon. Do not remove the paper band. b.
Setting Up the Printer 12. Insert each cassette until it clicks into place. 13. Rotate the thermal head release lever on the left side (labeled L1) and/or the right side (labeled R1) up to the locked position. 14. Close the front door. Making a Test Print Make a test print to check that the printer is installed and set up correctly. 1 2 1-10 Menu Advance/Load Enter Rewind/Unload 3 1. On the operator panel, press Menu twice until Test Print Mode appears. 2.
2 Operating the Printer Making Prints You make prints using photo printing software applications. For application-specific printing information, see the user’s guide or online Help for the software application. Handling and Storing Prints For best results: • Make sure hands are clean and free of food, oil, and grease. • Store prints in a cool, dry environment free of chemical contamination. • Store prints at temperatures below 25° C (72° F) for extended periods.
Operating the Printer Operator Panel Buttons Button Use Menu To enter Setup Mode. Menu scroll To scroll through printer settings. Setting To scroll forward or backward through options scroll setting options. 2-2 Enter To initiate an action or accept a change. Advance/ Load To advance paper. Rewind/ Unload To rewind paper. To return to the previous menu.
Operating the Printer Printer Settings Use the operator panel buttons to review and change printer settings. Printer settings are displayed here 1,2 3 D4000 Duplex Photo Printer Menu Advance/Load Enter Rewind/Unload Power Ready Error 4 1. 2. 3. 4. 5. 5 Press Menu to enter Setup Mode. Press Menu repeatedly to scroll through the printer settings. Press +/- to scroll through selections. Press Enter to initiate an action or accept a change. Press Rewind/Unload to exit Setup Mode.
3 Maintaining the Printer To ensure good printer performance and high-quality prints, make sure the KODAK D4000 Duplex Photo Printer and its environment are clean and dust free. Performing Routine Maintenance To maintain good print quality, clean the exterior of the printer and the filter openings regularly (see page 3-3) to eliminate dust buildup and prevent debris from entering the printer.
Maintaining the Printer Removing the Trim Tray and the Exit Tray 1. Pull the handle on the trim tray to remove the tray. D4000 Duplex Photo Printer Power Ready Error 2. Lift the exit tray to remove it.
Maintaining the Printer Cleaning the Exterior 1. Remove the trim tray and the exit tray (see “Removing the Trim Tray and the Exit Tray” on page 3-2). 2. Wipe the exterior of the printer, exit tray, and trim tray with a damp, lint-free cloth. oad e/L anc Adv nu Me oad Unl ind/ Rew r Ente 000 D4 er Print oto x Ph Duple er Pow dy Rea r Erro 3. On the left side and the right side, vacuum the filter openings to remove dust. 4.
Maintaining the Printer 3. Slide the cassette release lever on the left side (labeled L2) or the right side (labeled R2) to the unlocked position. Pull the cassette slightly forward. 4. Pull the handle to remove the cassette. Support the cassette with two hands. 5. Repeat steps 2 - 4 to remove the cassette on the other side. 6d 3-4 Menu Advance/Load Enter Rewind/Unload 6c 6. If paper is loaded: a. Make sure the power switch is turned on ( | ). b. Close the front door. c.
Maintaining the Printer 9. On the left side and the right side, slowly open the side panel. The thermal print head assembly drops down toward you. D4 000 Duple x Pho to Prin ter Adv ance /Loa d Rew ind/ Unlo ad CAUTION: HOT Thermal print head CAUTION: The thermal print head becomes extremely hot during normal operation, and fingerprints can damage it. Never touch the thermal print head. Do not allow any objects to fall onto the thermal print head. 10.
Maintaining the Printer 3. On the left side, use clean alcohol pads to wipe the guide roller, de-curling roller, and peel roller. Wipe in one direction only, rotating each roller to clean the entire surface. De-curling roller (left side only) Guide roller Peel roller 4. Repeat steps 2 and 3 on the right side. NOTE: The right side of the printer does not include a de-curling roller. 5. Allow the alcohol to dry completely (about five minutes) before you resume printing. 6.
Maintaining the Printer Cleaning the Platen Rollers Left side 1. Access the interior (see “Accessing the Interior” on page 3-3). 2. On the left side and the right side, use a new alcohol pad to clean the rubber section of the platen roller. Wipe in one direction only, rotating the roller to clean the entire surface. 3. Allow the alcohol to dry completely (about five minutes) before you resume printing. 4.
Maintaining the Printer Cleaning the Pinch Rollers Left side Right side 3-8 1. Access the interior (see “Accessing the Interior” on page 3-3). 2. On the left side and the right side, use a new alcohol pad to clean the rubber section of the pinch roller. Wipe in one direction only, rotating the roller to clean the entire surface. 3. Allow the alcohol to dry completely (about five minutes) before you resume printing. 4.
Maintaining the Printer Cleaning the Cleaning Rollers Left side It is essential to keep the cleaning rollers clean to prevent dirt from transferring onto the prints and to keep the printer operating correctly. 1. Access the interior (see “Accessing the Interior” on page 3-3). 2. On the left side and the right side, use a new alcohol pad to clean the rubber section of the cleaning roller. Wipe in one direction only, rotating the roller to clean the entire surface. 3.
4 Troubleshooting Problem Description or Cause Possible Solution Sections of the image are not printed. • Platen rollers are dirty. • Pinch rollers are dirty. • Cleaning rollers are dirty. 1. Clean the platen rollers (see page 3-7). 2. Clean the pinch rollers (see page 3-8). 3. Clean the cleaning rollers (see page 3-9). Paper surface is scratched. • Thermal print heads are dirty. • Debris is in the paper path. 1. Clean the thermal print heads (see page 3-5). 2.
Troubleshooting Problem Description or Cause Possible Solution Prints have streaks made up of small dots. Platen rollers are dirty. Clean the platen rollers (see page 3-7). Paper is skewed. • Paper is not loaded correctly, or it is loose on the roll. • Debris is in the paper path. • Pinch rollers are dirty. 1. Make sure that the paper is loaded correctly and wound tightly onto the roll (see page 1-4). 2. Clear any debris from the paper path (see page 4-4). 3. Clean the pinch rollers (see page 3-8).
Troubleshooting Message Description or Cause Paper Cover Open The paper holder is open. Possible Solution Securely close the paper holder. Incorrect Rib L The printer could not read the bar code Check that the ribbon on the left has a bar on the ribbon on the left, or the wrong code, and/or replace it with the correct type type is loaded. (see page 1-7).
Troubleshooting Clearing a Paper Jam Clearing a Paper Jam from If an Upper L Jam message appears on the operator panel, follow this procedure on the left side of the printer. If an Upper R Jam the Upper Paper Path message appears on the operator panel, follow this procedure on the right side of the printer. 1. Unlock and open the front door. 2. Rotate the paper path release lever on the top (labeled A) down to the unlocked position. 3.
Troubleshooting 5. Pull the handle to remove the cassette. Support the cassette with two hands. 6. To access the parts on the left side, remove the trim tray and the exit tray (see “Removing the Trim Tray and the Exit Tray” on page 3-2). 7. On the left side or the right side, slowly open the side panel. The thermal print head assembly drops down toward you.
Troubleshooting CAUTION: To prevent damage to the printer, do not pull abruptly on the paper. 11. Manually rewind the paper onto the roll. 12. To close the printer, reverse steps 1 - 7. Clearing a Paper Jam from If a Lower Jam message appears on the operator panel, follow this procedure. the Lower Paper Path 1. Unlock and open the front door. 2. Rotate the paper path release lever on the bottom (labeled B) down to the unlocked position.
Troubleshooting CAUTION: To prevent damage to the printer, do not pull abruptly on the paper. 3. Manually rewind the paper onto the roll. 4. Rotate the paper path release lever on the bottom (labeled B) up to the locked position. 5. Close the front door. 7 Menu Advance/Load Enter Rewind/Unload 6. Press Rewind/Unload on the operator panel. 7. When RollBack OK ? appears, press Enter. Paper Rollback appears, followed by Load Paper. 8. Open the front door. 6 9.
Troubleshooting Recovering from a Power Interruption CAUTION: If the printer loses power while printing, the printer stops with the thermal print heads positioned against the platen rollers. The platen rollers could become damaged if the thermal print heads are left in this position. If a power outage occurs: 1. Unlock and open the front door. 2. Rotate the thermal head release levers (labeled L1 and R1) down to the unlocked position. 3. When power is restored: a.
Appendix A: Additional Information System Requirements • Computer with WINDOWS XP SP3, WINDOWS VISTA, or WINDOWS 7 Operating System • Minimum 1.0 GHz CELERON Microprocessor • Minimum memory requirement is determined by your operating system • Minimum 2 GB of available hard disk space • USB High Speed (2.0) compliant host device Printer Specifications Dimensions, with casters Width, without exit tray 55.4 cm (21.8 in.) Width, with exit tray 82.5 cm (32.5 in.) Depth 47.8 cm (18.8 in.) Height 78.
Additional Information Printer Supplies Go to www.kodak.com/go/printerupdates for information on ordering supplies. Paper and Ribbon Paper and ribbon are sold separately. IMPORTANT: For best results, replace both the paper and ribbon at the same time. Used ribbon is safe for land-fill disposal. Do not recycle used ribbon. KODAK Photo Ribbon D4000S Contents 2 ribbons—25.4 cm (10 in.) Capacity* 300 20.3 x 25.4 cm (8 x 10 in.) prints KODAK Photo Ribbon D4000L Contents 2 ribbons—30.5 cm (12 in.
Additional Information Packing and Transporting the Printer CAUTION: The printer weighs approximately 68.7 kg (151.5 lbs). Use caution when moving the printer. Shipping the printer with paper and ribbon installed can cause damage to the printer. 1. Remove the paper and ribbon from the printer. 2. Remove the exit tray and the trim tray. 3. Repack the printer, trim tray, and exit tray in the original packing box. See the packing/unpacking instructions included with the box.
Appendix B: Safety and Regulatory Information Important Safety Information CAUTION: Use of controls or adjustments or performance of procedures other than those specified in this manual may result in injury and/or damage to the printer. • The power outlet should be easily accessible and installed near the printer. • Position the power cable so that it cannot be pulled on or tripped over. • Never allow the power cable to contact hot surfaces. • The power outlet must be grounded.
Safety and Regulatory Information Safety Labels Please observe the important safety warnings that are posted on the printer.
Safety and Regulatory Information D40 00 ter Prin oto ex Ph Dupl 000 D4 er Pow dy Rea Dup lex Phot o Pr inte r r Erro Adva nce/ Load Rewi nd/U nload 1641 1334 25 1133 164 425 1641133425 B-3
Safety and Regulatory Information Regulatory and Safety Compliance Safety Complies with UL 60950-1 CAN/CSA C22.2 No. 60950-1-03 EN 60950-1 (2nd Ed.) IEC 60950-1 (2nd Ed.) Tested for Norwegian IT Power systems 240V phase to phase Electromagnetic Compatibility (EMC) NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules.
Safety and Regulatory Information CAUTION: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. “Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.” Install and use the equipment according to the instruction manual. Noise Emission The operator-position noise emission value is less than 70 dB(A).
Index A accessing the interior, 3-3 G guide rollers, cleaning, 3-1, 3-5 B buttons, 2-2 H handling paper and ribbon, 1-4 prints, 2-1 help with the printer, A-3 humidity specifications paper and ribbon, 1-4 printer, A-1 prints, 2-1 C cable power connecting, 1-3 position, B-1 USB, connecting, 1-3 changing printer settings, 2-3 cleaning cleaning rollers, 3-1, 3-9 de-curling rollers, 3-1, 3-5 exit tray, 3-1, 3-3 exterior, 3-1, 3-3 filter openings, 3-1, 3-3 guide rollers, 3-1, 3-5 peel rollers, 3-1, 3-5 pinch
Index ordering cleaning supplies, A-2 paper, A-2 ribbon, A-2 P package contents, 1-1 packing the printer, A-3 paper handling and storing, 1-4 loading, 1-4—1-7 ordering, A-2 replacing, 1-4—1-7 peel rollers, cleaning, 3-1, 3-5 pinch rollers, cleaning, 3-1, 3-8 platen rollers, cleaning, 3-1, 3-7 power interruption, recovering, 4-8 turning on and off, 1-4 power cable connecting, 1-3, B-1 position, B-1 power outlet for the printer, B-1 print sizes, A-1 printer maintaining, 3-1—3-9 operating, 2-1—2-3 packing and
