Kodak EasyShare photo printer 350 User’s Guide www.kodak.com For interactive tutorials, www.kodak.
Eastman Kodak Company Rochester, New York 14650 © Eastman Kodak Company, 2006 All screen images are simulated. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks is under license. Kodak, EasyShare, and XtraLife are trademarks of Eastman Kodak Company.
Product features Front/top/side view 1 2 3 4 8 7 5 6 1 Cartridge-status light 5 Paper-tray cover 2 Paper-status light 6 Paper tray 3 On/Off button/light 7 Paper-tray door 4 Bluetooth button/light 8 USB device connector www.kodak.
Product features Back/top/side view 1 2 7 6 5 4 3 1 Power connector (DC-in) 4 Slot for paper path 2 USB connector (to computer) 5 Cartridge-release tab 3 Cooling vents 6 Color cartridge (inserted) 7 Cartridge door ii www.kodak.
Table of contents 1 1 Getting started ......................................................................................1 Finding a location for your photo printer........................................................ 1 Handling and storing the cartridge and paper ................................................ 2 Connecting the power................................................................................... 3 Turning the power on/off..........................................................
Table of contents 8 Appendix .............................................................................................35 Photo printer specifications ......................................................................... 35 Important safety instructions ....................................................................... 37 Upgrading your software and firmware........................................................ 37 Additional care and maintenance ...............................................
1 Getting started Finding a location for your photo printer ■ Place the photo printer on a flat, clean, dust-free surface, in a dry location, and out of direct sunlight. 5 in. (12.7 cm) ■ Allow at least 5 in. (12.7 cm) clearance from the back of the photo printer for paper travel. ■ For proper ventilation, make sure the top and back of the photo printer are not blocked. ■ When connecting power or USB cables, keep the cables clear of the paper path to the front and rear of the photo printer.
Getting started Handling and storing the cartridge and paper Handling and storing the cartridge ■ Keep cartridges out of the reach of children. ■ For best quality prints, store the cartridge in a location where the temperature does not exceed 85° F (30° C). ■ To avoid getting fingerprints on the ribbon, handle the cartridge by the spool ends. ■ Keep the cartridge away from direct sunlight and out of high-temperature environments (such as a vehicle parked in the sun).
Getting started Connecting the power RISK OF ELECTRIC SHOCK: Use only the AC power adapter included with your photo printer. Other adapters or cords can damage your photo printer or computer. 1 Connect the AC power cord to the AC power adapter, then to the back of the photo printer. NOTE: The AC power cord included with your photo printer may not require assembly, and may be different from the one shown. 2 Plug the AC power cord into a power outlet. 3 Press the On/Off button to turn on power (page 3).
Getting started Loading and removing the cartridge IMPORTANT: Replace the cartridge when the Cartridge light glows red (see Status lights, page 28). The cartridge may lock if there is a paper error. Clear the paper error (see Printing problems, page 21) and make sure the Paper light is off before you remove the cartridge. 1 Open the Cartridge door. 3 Insert the cartridge into the chamber until it clicks into place.
Getting started Loading paper into the tray IMPORTANT: Use only the PH series Kodak color cartridge & photo paper kit for this printer. Do not use inkjet paper. Purchase Kodak photo paper kits at a retailer of Kodak products, or visit www.kodak.com/go/accessories. IMPORTANT: Do not load more than 25 sheets of paper (see fill line, , inside tray). Load paper with perforated tabs only. To avoid fingerprints, do not touch the glossy side of the paper (page 2).
Getting started Loading and removing the paper tray 1 Open the Paper-tray door. 2 Slide the tray into the chamber until it "snaps" into place. Paper light Red light: refill the paper tray IMPORTANT: When printing, wait until the paper passes 4 times and the print ejects before you remove the print. 6 www.kodak.
2 Printing from a Bluetooth® wireless technology device Printing from a Bluetooth wireless technology enabled device The on-board Bluetooth wireless technology uses 2.0 technology, allowing you to print from compatible Bluetooth technology enabled devices, including many personal digital assistants (PDAs) and wireless mobile telephones. Use your wireless device to review pictures, choose printing options, and print. Bluetooth wireless technology is ready when the light is on.
Printing from a Bluetooth® wireless technology device To print from a Bluetooth technology enabled phone or camera: NOTE: Instructions may vary depending on your device. See your device user’s guide for details. 1 Select pictures to print. 2 Select an option to send, copy, beam, or print. 3 Select Bluetooth, if prompted. 4 Search and select KPP350-####.
Printing from a Bluetooth® wireless technology device To configure Bluetooth wireless technology settings for the printer: NOTE: For most situations, these advanced settings are optional. 1 Make sure the printer driver from the included EasyShare software CD is installed on your computer. Then connect the printer to your computer with the USB cable. 2 Open the Kodak wireless printer configuration utility. Windows OS a From the Start menu, select Programs (or All Programs).
Printing from a Bluetooth® wireless technology device Turning the Bluetooth wireless technology off In communicable areas (such as an apartment), you may want to turn off the photo printer’s Bluetooth wireless technology. This will prevent unwanted prints from being printed and will prevent media waste. To turn the Bluetooth wireless technology off: ■ Press the Bluetooth button. Press again to turn it on. To turn the default to always off: ■ Press and hold the Bluetooth button for 5 seconds.
3 Printing from a PictBridge enabled device Printing from a PictBridge enabled camera The photo printer offers PictBridge technology, which lets you print from a PictBridge enabled device (such as a digital camera or camera phone). 1 Plug the USB connector from the PictBridge enabled device into the USB device connector. Turn on the device, if applicable. 2 Use your camera to review pictures, choose printing options, and print. See your camera user’s guide for details.
4 Installing the software Installing the software IMPORTANT: Install EasyShare software before connecting the printer to the computer. 1 Close all software applications that are open on your computer (including anti-virus software). 2 Place the Kodak EasyShare software CD into the CD-ROM drive. 3 Load the software: Windows OS—if the install window does not appear, choose Run from the Start menu and type d:\setup.exe where d is the drive letter that contains the CD.
Installing the software IMPORTANT: When prompted, take a few minutes to electronically register your photo printer and software. You must be connected to your Internet service provider to register electronically. To register later, visit www.kodak.com/go/register. 5 Restart the computer if prompted. If you turned off anti-virus software, turn it back on. See the anti-virus software manual for details. For more information on installing the software, see the ReadMe file on the Kodak EasyShare software CD.
Installing the software Mac OS X: 1 Double-click the operating drive for your system. 2 Select Library, then select Printers. 3 Open the Kodak folder, then open the photo printer folder. 4 Double-click the photo printer uninstaller program. 5 Follow the on-screen instructions. 14 www.kodak.
5 Printing from a computer Connecting to a computer IMPORTANT: Make sure your camera or other device is NOT connected when you connect the photo printer to the computer. 1 Make sure Kodak EasyShare software is installed on the computer (see Installing the software, page 12). 2 Turn the photo printer off. 3 Plug the labeled end of the USB cable (included) into the labeled USB port on your computer. See your computer documentation for details.
Printing from a computer Printing with Kodak EasyShare software We recommend using Kodak EasyShare software (included) for printing pictures from your computer. This software lets you take advantage of a wide range of features: Kodak EasyShare Gallery, full-color enhancement, picture editing, photo-greeting cards, picture organization, and more. 1 Make sure Kodak EasyShare software is installed (see page 12) and the photo printer is connected to your computer (see page 15). 2 Click the My Collection tab.
Printing from a computer Printing using other applications 1 Make sure the printer driver is installed (see page 12), and the photo printer is connected to your computer (see page 15). 2 Open the pictures you wish to print in the application from which you want to print. 3 Select Print or Page Setup from the File menu (depending on your application and operating system). 4 Make sure the photo printer is selected as the current printer. 5 Change any other settings as needed, then click OK or Print.
6 Care and maintenance General care IMPORTANT: Always disconnect the power before cleaning. Do not use harsh or abrasive cleaners or organic solvents on the photo printer or any of its parts. ■ To clean, wipe the outside of the photo printer with a clean, dry cloth. ■ Support the photo printer and tray by placing it on a flat, level surface. Do not block the cooling vents. ■ Avoid blocking the back of the photo printer and paper-tray exit. ■ Keep power and USB cables away from the paper path.
Care and maintenance Cleaning the paper-feed roller To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the paper-feed roller clean. Inspect the roller weekly for debris particles, and clean if necessary. IMPORTANT: Unplug the power before cleaning the roller. 1 Unplug the AC power cord from the power outlet. 2 Remove the paper tray from the photo printer, and leave the paper-tray door open. 3 Lightly moisten a lint-free cloth with water.
Care and maintenance Traveling with your photo printer IMPORTANT: When traveling, keep the photo printer, accessories, and supplies away from direct sunlight and out of high-temperature environments (such as a vehicle parked in the sun). Consider purchasing the AC power cord for the region to which you are traveling. 1 Turn off the photo printer. Disconnect all cables. 2 Remove the Paper tray from the photo printer; close the Paper-tray cover and the Paper-tray door on the photo printer.
7 Troubleshooting For step-by-step product support, visit www.kodak.com/go/photoprinters and select Interactive Troubleshooting and Repairs. Printing problems Status Possible solution Paper does not IMPORTANT: Use only the PH series Kodak color cartridge & photo paper kit for your photo printer. Do not use inkjet paper. feed (Paper light may glow steady red) ■ Paper tray may be empty. Load paper (page 5), re-fill the tray, then press On/Off button. ■ Check paper: 1 Remove Paper tray (page 6).
Troubleshooting Status Possible solution Multiple sheets 1 Remove Paper tray (page 6). of paper are 2 Remove paper supply from Paper tray. Carefully "fan" paper to keep pulled through sheets from sticking together. printer 3 Re-fill Paper tray. Do not exceed fill line. 4 Re-load Paper tray, then press On/Off button to resume printing. 22 www.kodak.
Troubleshooting Status Possible solution Printer jammed IMPORTANT: Use only the PH series Kodak color cartridge & photo paper kit for your photo printer. Do not use inkjet paper. (Paper light, Cartridge light, and/or On/Off light may blink quickly) ■ If Paper light blinks quickly: 1 Remove Paper tray (page 6). 2 Disconnect power from photo printer for 5 seconds, then reconnect power. Carefully remove paper if it does not automatically eject.
Troubleshooting Status Possible solution Printing stops IMPORTANT: Use only the PH series Kodak color cartridge & photo paper kit for your photo printer. Do not use inkjet paper. during mid-print (paper stops feeding and Paper light and/or On/Off light may blink) ■ Check paper: 1 Remove Paper tray (page 6). 2 Check paper slot on back of photo printer. 3 Remove loose paper from photo printer. For paper jam, see page 23. 4 Inspect paper supply: make sure removable tabs are not detached from paper.
Troubleshooting Status Possible solution Print too light or underexposed IMPORTANT: Use only the PH series Kodak color cartridge & photo paper kit for your photo printer. Do not use inkjet paper. ■ Load paper with Kodak logo facing down (page 5). ■ Turn flash off. See camera user’s guide for details. ■ Adjust exposure compensation on camera. See camera user’s guide for details. ■ Edit picture using Kodak EasyShare software on computer. See EasyShare software Help for details.
Troubleshooting Status Possible solution Pictures are cropped ■ Adjust cropped pictures using Kodak EasyShare software on computer. ■ Select proper paper size in print options if printing from an application on computer. A selected ■ Image file may be corrupt. Review picture on camera or computer and delete, if necessary. picture does not print ■ The image file may not be JPEG format. The photo printer can only print JPEG files in standalone mode.
Troubleshooting Status Possible solution Printing slow NOTE: When printing a large number of prints, printing may slow down to prevent the print head from overheating. ■ Move photo printer from direct sunlight; operate in temperature-controlled environment. ■ Do not block cooling vents; keep them clean (page 1). ■ Close unnecessary software applications. ■ Make sure computer meets minimum system requirements. Upgrade system, if necessary. IMPORTANT: The cartridge may lock if there is a paper error.
Troubleshooting Status Possible solution Nothing ■ Internal Bluetooth wireless technology radio is off. Press Bluetooth button, then try again. happens when printing from ■ Move within range of Bluetooth wireless technology radio signal 30 ft (10 m). Bluetooth technology ■ Device does not find printer. On device, turn wireless technology on, then enabled device repeat the discovery process.
Troubleshooting Bluetooth light Light status Cause Action/solution Light off Photo printer not ready to accept image. Press Bluetooth button. Light glows steady Photo printer ready to accept image. None required. Light blinks Image being received by the photo printer. None required. Cartridge light Light status Cause Action/solution IMPORTANT: The cartridge may lock if there is a paper error.
Troubleshooting Cartridge light Light status Cause Action/solution Light blinks alternating with Use only the PH series Kodak color Paper light: incorrect cartridge cartridge & photo paper kit for your and/or paper loaded. photo printer. Paper light Light status Cause Action/solution IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error.
Troubleshooting Paper light Light status Cause Action/solution Light glows steady Paper tray empty. Load paper, then press On/Off button. Paper tray not loaded or improperly loaded. Remove Paper tray, check that paper is properly loaded, and re-load. Press On/Off button to resume printing. Paper did not feed; removable tabs may be Check paper supply. missing or sheets may be stuck together. Reload with new paper, then press On/Off button. Paper-feed roller may be dirty. www.kodak.
Troubleshooting Paper light Light status Cause Action/solution Light blinks Paper jam. Clear jam, then press On/Off button. Printing stopped during mid-print; paper may Remove loose paper. be damaged or missing removable tabs. Check the paper supply. Reload with new paper, then press On/Off button. Light blinks concurrently with Cartridge light: None required. corrupt or invalid image file. Light blinks alternating with Cartridge light: Use only the PH series incorrect cartridge and/or paper loaded.
Troubleshooting Helpful links Photo printer Email, write, or phone Kodak www.kodak.com/go/contact Get support for your product (FAQs, www.kodak.com/go/photoprinters troubleshooting information, etc.) Purchase full range of digital camera www.kodak.com/go/accessories and dock accessories. Download latest printer software, firmware and drivers www.kodak.com/go/photoprinterdownloads See online tutorials www.kodak.com/go/howto Software Get information on EasyShare software www.kodak.
Troubleshooting Telephone customer support If you have questions concerning the operation of the software or printer, you may speak with a customer support representative.
8 Appendix Photo printer specifications Photo printer specifications Printing process Operating environment (for optimum picture quality) Thermal dye transfer Temperature: 50 to 95 ° F (10 to 35 ° C) Humidity: 10% to 86% RH Power (via AC power adapter) Output: 24 V DC Input: 100 V to 120 V AC @ 50/60 Hz, via AC power adapter (US and Canada only) 100 V to 240 V AC @ 50/60 Hz, via AC power adapter (all other countries) Consumption while printing: 60 watts maximum Print speed Bluetooth/PictBridge enable
Appendix Photo printer specifications Paper size with perforated tabs 4 x 7.25 in. (10.2 x 18.4 cm) Picture resolution 300 ppi, continuous tone Compatible input devices USB 2.0 port, PictBridge enabled camera, Bluetooth version 2.0 wireless technology enabled—OBEX OPP, FTP, & BPP profiles. 36 www.kodak.
Appendix Important safety instructions Using this product ■ Read and follow these instructions before using Kodak products. Always follow basic safety procedures. ■ Use only a USB-certified computer. Contact your computer manufacturer if you have questions. ■ The use of an accessory attachment that is not recommended by Kodak, such as an AC adapter, may cause fire, electric shock, or injury. CAUTION: Do not disassemble this product; there are no user-serviceable parts inside.
Appendix Additional care and maintenance ■ Do not allow chemicals, such as suntan lotion, to come into contact with the painted surface of the photo printer. ■ If the photo printer has been subjected to inclement weather or you suspect water has gotten inside the photo printer, turn off the photo printer and remove the paper tray and color cartridge. Allow all components to air-dry for at least 24 hours before using the photo printer again.
Appendix Limited warranty coverage Warranty service is only available from within the country where the Products were originally purchased. You may be required to ship Products, at your expense, to the authorized service facility for the country where the Products were purchased. Kodak will repair or replace Products if they fail to function properly during the warranty period, subject to any conditions and/or limitations stated herein.
Appendix The option of repair, replacement, or refund is Kodak’s only obligation. Kodak will not be responsible for any special, consequential or incidental damages resulting from the sale, purchase, or use of this product regardless of the cause.
Appendix Regulatory compliance FCC compliance and advisory Kodak EasyShare photo printer 350 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC and Industry Canada This device complies with Industry Canada RSS-210 and FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Canadian DOC statement DOC Class B Compliance—This Class B digital apparatus complies with Canadian ICES-003.
Appendix VCCI Class B ITE English translation: This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. www.kodak.
