User guide

Troubleshooting
www.kodak.com/go/aiosupport 19
For ESP 3.2
Printer —
Printer not
detected
(continued)
■ If you are using a wireless connection, make sure that:
– the printer is connected to your wireless network.
To check:
a On the printer, press .
b Touch , then touch Network Settings.
c Touch View Network Configuration.
d Make sure that the Active Connection Type is Wi-Fi,
and that the IP Address is not 0.0.0.0.
– your router is transmitting data.
– the firewall (excluding WINDOWS Firewall) is allowing
the services needed for your printer.
–
For more information, go to
www.kodak.com/go/inkjetnetworking.
Printhead
carriage jam
■ Open the access door and clear any obstructions.
■ Check that the printhead and ink cartridges are installed
correctly. (The printhead and ink cartridges are installed
correctly when you hear them click into place.)
Problem Possible Solutions