7 All-in-One Printer print copy scan User Guide
Eastman Kodak Company Rochester, New York 14650 © Eastman Kodak Company, 2008 Kodak is a trademark of Eastman Kodak Company. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks is under license. ©1989-2007 I.R.I.S.
Table of Contents 1. Getting Help 1 Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Getting answers to frequently-asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Contacting Kodak Customer Service & Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Support at Kodak.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents 3. Setting Up Your Printer 21 Selecting a printer location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Configuring printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Configuring basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Printer settings options . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Loading photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Loading legal size paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Loading originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Upgrading the printer software - for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Upgrading the printer software - for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 9. Troubleshooting 71 Troubleshooting “quick start” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 General troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Scan fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Scanned image blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Network troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Wired network troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Waste Electrical and Electronic Equipment Labeling . . . . . . . . . . . . . . . . . . 104 A. Glossary B.
1 Getting Help This user guide helps you learn to operate your All-in-One printer from the control panel. Kodak also provides online help in the Home Center software installed when you set up your printer, and helpful information about common tasks from the LCD screen on the printer control panel. Note: Home Center software must be open on your computer to access its help.
Getting Help Getting answers to frequently-asked questions See “Troubleshooting” on page 71 for help resolving a number of issues about printing, copying, scanning, and configuring the wireless service on your printer. Contacting Kodak Customer Service & Support Kodak provides several resources to help you answer questions about your printer. Support at Kodak.com Support All-in-One printer support Internet Address Support Center home page www.kodak.
2 Printer Overview The Kodak ESP 7 All-in-One printer allows you to print, copy, and scan images and documents. Although many functions can be operated directly from the control panel, you may also print, store, and manage digital images from a Windows or Macintosh computer connected to the printer via Kodak’s All-in-One printer Home Center software, which installs during the printer setup process.
Printer Overview Major components of the ESP 7 All-in-One printer The graphics below show the main components of the printer.
Chapter 2 Number Component name 17 Rear-access cleanout area 18 Printer access door 19 Printhead Support for connecting digital memory devices to the printer Your All-in-One printer allows you to connect both digital camera memory cards and USBconnected devices for previewing and printing. You can also transfer photos and document files to your connected computer. Caution: Connect only one external memory device to your printer at a time.
Printer Overview CF Compact Flash type I and type II, including micro drives SDHC Secure Digital High Capacity cards Additionally, the printer supports the following memory cards used with Memory Stick and SD/MMC card slot adapters, which you will need to purchase separately: • Memory Stick Duo and Memory Stick Duo Pro • miniSD • MicroSD (TransFlash) USB host port This All-in-One printer works with most digital cameras.
Chapter 2 Control panel layout The legend describing the numbered parts of the control panel illustration is in the table below. Number Name Description 1 On/Off button Powers the printer ON or OFF. 2 Menu button Displays the menu, and toggles between parameters screens and preview screens. 3 Screen Displays photos, messages, status, and menus. 4 Attention light Blinks or flashes when an error occurs.
Printer Overview Number Name Description 10 OK button Enables you to complete a menu selection or photo print command, or allows you to continue with the current operation. 11 Start button Starts the following operations: copy, scan, print, and transfer. Note: See “Adjusting the control panel position” on page 9 for instructions on raising and lowering the control panel so that it is easier to use. LCD screen The LCD screen displays photos, messages, instructions, and menu items.
Chapter 2 Using the control panel Adjusting the control panel position The position of the control panel can be adjusted from its default position (flush against the front of the printer) to lifted upward at an angle. To adjust the control panel position: 1 On the rear side of the control panel, locate the release tab. 2 Press the front of the control panel and the release tab toward each other with your thumb and fingers; maintain this position and pull the control panel toward you gently.
Printer Overview • After you have initiated the process of zooming when a photo is shown on the LCD screen, pressing or pans the focus up or down. (See “Using the Zoom buttons” on page 11) Tip: When you have selected a photo or document shown on the LCD screen to be printed, pressing or increases or decreases the output quantity. If you have selected more than one item for printing, you can specify a different quantity for each one.
Chapter 2 • Select a photo for printing. Tip: When previewing a group of images from a digital camera, portable USB drive, or memory card connected to the printer, press and hold OK to select all of the images not previously selected for printing in the default quantity stored in your printer. (Images already selected will not be affected.) Press and hold OK again to deselect all images.
Printer Overview Using the Start button Press Start to initiate the print, copy, or scan task you are working on with the current settings. Using the Cancel button Press Cancel when: • You want to interrupt an operation that has already started. • You are viewing a menu that you opened by selecting an option on a different menu, and then decide that you want to view the previous one.
Chapter 2 Using the All-in-One printer menus Use the menus on the LCD screen to select stand-alone tasks (that is, tasks that can be performed without your computer), such as copying documents or photos; printing photos stored on memory cards, USB drives, Kodak Bluetooth adapter (“dongle”), or digital cameras plugged into the printer.
Printer Overview Number Description 4 The Current Value content displayed between and symbols indicates the active setting only when you have more than one setting available. For example, On/Off; Yes/No; a number representing a quantity; etc.. 5 The option in the row with the golden background is the selected option. Its functionality is enabled when you press the appropriate control panel button. When or are pressed, the selected menu option changes according to the direction used.
Chapter 2 Status lights The tables below describe the meaning of each light and condition, and offer tips on what action to take. On/Off Light Light Status Off Cause Action/Solution The printer is turned off. Press On/Off to turn the printer on. The printer does not have power applied. Ensure that the printer power cord is properly plugged into the back of the printer. Verify that the power supply and or power cord LED is lit.
Printer Overview Memory Card Slot Light Light Status Cause Action/Solution Off Either the memory card is not inserted or is improperly inserted in the card slot. Remove and reinsert the memory card. Blinks The internal card reader is initializing or communicating with a memory card. None. On A memory card is properly inserted in the card slot. None. Attention Light Light Status 16 Error Off None. Blinks (slow) The LCD screen describes the error. Paper jam. Paper tray empty.
Chapter 2 Wi-Fi Status Light Light Status Cause Action/Solution Off This indicates that the Wi-Fi radio is turned off and the printer is not connected to a wireless network. None. Blinks continuously The Wi-Fi radio is turned on and the printer is searching for available wireless networks within range. None, unless you want to stop the connection process. If so, turn the Wi-Fi radio off.
Printer Overview • Enhance and copy pictures • Enhance and print images • Configure settings for printing, copying, and scanning from the control panel • Access the Kodak Tips and Projects Center Web site • Order supplies from the Kodak Web site The functions of the three small icons located in the upper-right corner of the Home Center window are shown below: Returns you to the main Home Center window Displays the Status Monitor Displays a Help panel for the Home Center software Home Center for Macintosh
Chapter 2 From the Maintenance tab, you can: • Print a test page • Align the printhead • Run a printhead nozzle correction • Clean the printhead • Click About this Printer to view the printer model number, its Kodak Service Number, and the version of printer firmware used to operate the printer From both the Setup and Maintenance tabs you can: • Order Supplies: This option allows you to order supplies online from the Kodak web site.
Printer Overview 20 Kodak ESP 7 Printer User Guide
3 Setting Up Your Printer Use this chapter to set up and start using your Kodak All-in-One printer. Selecting a printer location Place your printer on a clean, flat surface in a dry, well-ventilated location, away from direct sunlight. Avoid areas with high levels of dust and debris. Do not expose the printer and paper to ventilation ducts, open doors, or high traffic, as airborne particles can affect picture quality.
Setting Up Your Printer 5 Press or as needed to change the default value. The default value is displayed at the right margin of the setting. When the setting is highlighted, the current value is bracketed between the and symbols. 6 Press OK to save the setting(s).
Chapter 3 Setting your Kodak printer as the default For Windows XP 1 Click Start, point to Settings, and then double-click Printers and Faxes. 2 Right-click the icon for the Kodak ESP 7 printer, and then select Set as the Default Printer on the shortcut menu. For Windows Vista 1 Click Start, click Control Panel. 2 Click Hardware and Sound and then click Printers. 3 Right-click the icon for the Kodak ESP 7 printer, and then select Set as the Default Printer on the shortcut menu.
Setting Up Your Printer • A functional Ethernet network that includes a router, switch, or hub with an Ethernet port • A CAT-5 (or higher) Ethernet cable Ethernet setup 1 Plug one end of the Ethernet cable into the Ethernet port located on the back of the All– in–One printer and the other end into an available port on your Ethernet router or hub. 2 Turn on the printer, if necessary. 3 From the control panel, press Menu. Press until Network Settings is selected. 4 Press OK.
Chapter 3 The wireless (Wi-Fi) network status light on your printer has the following conditions: LED Status Fully Lit Description When lit, signals that a wireless (Wi-Fi) network connection has authenticated to the router, but your connection may not be active. You can verify the connection through the Network Settings menu.
Setting Up Your Printer Configuring basic wireless (Wi-Fi) settings Note: You will need to know the network name (SSID) of the Wi-Fi network, and its security string to connect your printer to the network successfully. Contact your Internet provider or the person who helped you configure your network to assist you. Caution: If there is an Ethernet cable plugged into the Ethernet port on the back of the printer, unplug it before starting this task. 1 From the control panel, press Menu.
Chapter 3 • If more Wi-Fi networks are detected than can be shown on the LCD screen, the display includes the (page down) symbol and/or the (page up) symbol on the LCD screen. As appropriate, press or on the control panel until you locate the network you want to use. The last two options displayed are Unlisted network and Rescan for wireless networks.
Setting Up Your Printer Key/Passphrase/ Security String Description WEP Key 5 or 13 ASCI characters; case-insensitive or 10 or a 26 Hexidecimal digits; case-insensitive. WPA /WPA2 phrase 8-63 printable ASCI; case-sensitive characters. 8 After completing your entry, select the DONE key, and then press OK. LED Status Fully Lit Description When lit, signals that a wireless (Wi-Fi) network connection has authenticated to the router, but your connection may not be active.
Chapter 3 6 After the confirmation message appears on the LCD screen, press OK to display the Network Settings menu. Scanning for Wireless Networks If you don’t see your network in a list or want to change your network. 1 Select Rescan for wireless networks. 2 Press OK. Setting up an IP address If you have discovered that you are connected to the access point but you are not connected to the network, you may need to set up your IP address on the printer.
Setting Up Your Printer You must use a computer on your network. a Open System Preferences. b Under Internet and Network, click Network. Select the Wireless Network. Your IP address will be shown. Verifying network configuration You can verify that you are connected to a network from your ESP 7 All-in-One printer menu. 1 Press until Network Settings is selected, and then press OK. 2 Press until View Network Configuration is selected, and then press OK.
Chapter 3 For Macintosh To install the printer on another computer in your network, use the following steps: 1 Install the Kodak software that came with your printer on the target computer. 2 Click System Preferences. 3 Click Print & Fax. 4 Click the + sign to add the printer. 5 Select the Kodak ESP 7printer from the list of available printer(s). The printer will be named Kodak ESP 7-XXXXwhere XXXX is a number unique to your printer.
Setting Up Your Printer USB to Ethernet setup To convert the USB connection from a PC to an Ethernet connection: 1 Disconnect the printer from the computer. 2 Use the Windows Control Panel to delete the printer from you computer. 3 Connect the printer to the network (LAN port on Router) with an Ethernet cable. 4 Run the Kodak Printer Network Setup Utility. This is located on the Start > All Programs > Kodak >Kodak Printer Network Setup Utility. If Macintosh, this procedure is not necessary.
Chapter 3 5 Press until Network Settings menu is selected, and then press OK. 6 Select View Network Configuration and confirm you have an IP address. 7 Open System Preferences then click Print & Fax. Click + button to view a list of available printers that can be added. Network printers are labeled “Bonjour” under “Kind”. 8 The printer will be named Kodak ESP 7-XXXX where XXXX is a number unique to your printer. 9 Select your printer and click Add.
Setting Up Your Printer 34 Kodak ESP 7 Printer User Guide
4 Handling Paper Your Kodak All-in-One printer accepts print stock of various types and sizes, including letter-and legal-size plain paper, photo paper, transparencies, T-shirt transfers, envelopes, cards, and labels. It automatically detects the size and whether or not photo paper is loaded into the paper tray. Kodak photo paper contains barcodes that allow your All-in-One printer to detect the paper type that optimize your photo prints.
Handling Paper • If the paper you use is longer than A4 size, including Legal and panoramic photo paper, make sure that the hinged end of the paper stop lays flat and is NOT pulled up. The longer paper should balance on the paper output tray without sliding off. Caution: This is crucially important when you are printing two or more sheets of long paper. Long paper that cannot extend straight to its full length when output from the printer can fold behind the object ahead of it.
Chapter 4 5 Lower the paper output tray. 6 Gently push the tray forward until it is aligned with the edge of the paper output tray. Loading photo paper Note: Review “Things to keep in mind” on page 35. 1 Remove all other paper from the paper tray you plan to use. 2 Insert photo paper into the paper tray print-side down, with the short edge forward. Do not overload the tray. 3 Slide the paper forward until it stops.
Handling Paper Loading envelopes Warning: Do not load envelopes with cutouts or cellophane windows in this printer. Note: Review “Things to keep in mind” on page 35. 1 Remove all other paper from the paper tray you plan to use. 2 Place one or more envelopes along the right edge of the paper tray, with the front side down and the envelope flaps pointing toward the left side of the tray. 3 Squeeze the paper edge guide and move it to the right until it just touches the loaded envelope(s).
Chapter 4 Loading originals Loading an original for copying or scanning To copy or scan a document or photo, place your original directly on the scanner glass, print side-down, against the silver arrow on the right-front corner.
Handling Paper 40 Kodak ESP 7 Printer User Guide
5 Viewing and Printing Photos You can print .jpeg (.jpg) photo images directly from PictBridge cameras connected to the front panel of your All-in-One printer. You can print virtually any file type from digital cameras, USB flash (“thumb”) drives, and memory cards connected to the front panel on your All-in-One printer. You can also print files from a PC or Mac computer connected to your All-in-One printer computer.
Viewing and Printing Photos Viewing photos Insert one of the following devices into the appropriate opening: Note: Always use the USB host port on the front of the printer. To avoid an error, use only one slot or port at a time.
Chapter 5 6 To save the setting as the default value, select Save as Default and press OK. 7 As needed, press or until View Photos is selected in the Print Photos menu, and then press OK to return to viewing and selecting photos for printing. Or, press Start to print the selected photo(s) with the selected settings. Print Photos Options .
Viewing and Printing Photos This printer is capable of automatically adjusting scene balance improvements (or the brightness) of photos printed from camera cards and USB connected devices. The default is On. The default setting does not print the date on the photo print. Printing photos Printing photos from a PictBridge camera You can print photos directly from a PictBridge camera, which controls photo selection and printing. 1 Load the desired paper tray with photo paper, print side down.
Chapter 5 Tip: If you would like your printer to print photos stored on a non–FAT formatted device, or stored as non–.jpeg files, you must first send the files to your computer to be read.
Viewing and Printing Photos 8 Press Start to print the selected photo, or press until View Photos is selected. 9 Press or until you view another photo you want to print. 10 Repeat this process as needed. Note: Each photo is automatically deselected after it has been printed. Printing tagged images The Digital Print Order Format (DPOF) is an industry-standard file that can be created by some digital cameras. Camera selected photos are photos you tag for printing with your digital camera.
Chapter 5 To enable Bluetooth wireless connectivity, plug the Kodak Bluetooth adapter into the USB port located on the front panel of your printer. Note: Before you can transmit photos to your printer from a Bluetooth–enabled device, you must first “pair” the printer and the device so that they can communicate. This “pairing” is performed from your device’s interface. Review the instructions for pairing that came with you Bluetooth–enabled device, as needed.
Viewing and Printing Photos Zooming and cropping photos Your printer enables you to zoom in or out on a specific area of a photo. When you print the photo, the photo is cropped so only the area bounded by the crop boundaries is printed. Caution: You cannot use the zoom or crop functions of this printer on photos located on a PictBridge camera connected to the printer. All changes made to photos stored on PictBridge camera are conducted on the camera.
Chapter 5 7 Here you can press until the parameter you want to adjust is selected. If a value is displayed between the and symbols in the row, press or to select the value you want. 8 Press Start to print the selected photo, or press until View Photos is selected. Press OK. 9 Press or until you view another photo you want to print. 10 Repeat this process as needed. Note: If you want to print multiple copies of a photo is displayed on the LCD screen, you can press until the number you want is shown.
Viewing and Printing Photos 5 Follow the prompt on the computer. Transferring images to a Macintosh computer 1 Connect the device to the appropriate slot on the front panel of your printer. 2 From the control panel, press Menu to display the options on the computer monitor (for a PictBridge camera) or the printer LCD screen (all other devices). 3 Press until Transfer All to PC is highlighted. 4 Press OK. 5 Press Start. 6 Use iPhoto or Image Capture to complete the transfer.
6 Copying You can copy both images and documents directly from the control panel of your Kodak ESP All-in-One printer. The printer produces high–quality color or black and–white copies on a variety of paper types, including transparencies. Note: Before using your All-in-One printer to copy a document or photo for the first time, review the procedures for loading paper and originals in Chapter 4 on page 35. Simple copying Note: Copy Document is the first setting on your Kodak All–in–One printer.
Copying Press OK to display the Copy Document Options (or Copy Photo Options) menu. A sample view from the Copy Photo Options menu is shown in the illustration below. 3 4 You can press until the option you want to adjust is selected. If a value is displayed between the and symbols in the row, press or to select the value you want. 5 Any changes you make to the copy settings apply only to the current copy operation unless you save them as your default settings.
Chapter 6 Scaling is anchored to the upper left corner of the original. Same Size The copy is the same size as the original. Cropping occurs if the original is larger than the paper size. The copy will contain white space if the original is smaller than the paper size. Same Size is the default copy setting. Scaling Press the or to set the scaling for your image. The choices are Same Size, which is 100% or Fit-to-Page to enlarge or reduce the image to fit on the page.
Copying Menu Options Preview Save As Defaults View Settings / Select or Settings No Yes OK You need to specify a quality only for plain paper. If photo paper is loaded in the paper tray, the printer will output the best available quality using the Automatic setting. To review the settings for plain paper copying, see "Plain paper quality output " on page 53.
7 Scanning Scanning converts text and images from documents and pictures placed on the scanner glass into electronic data; then sends the data to your computer. To scan using the ESP 7 All-in-One printer, the printer must be connected to a computer.
Scanning • The default setting for image files is .jpeg (Joint Photographic Experts Group) format. This standard file type can be opened and edited in standard image editing software applications, and can be viewed on Web pages. • File storage location for saved scans. • Windows: Document scans are saved by default in the My Documents folder, and images are saved in the My Pictures folder. They are stored by default in these locations in a folder titled with the current date.
Chapter 7 Simple image scans 1 Complete Steps 1–4 from “Simple document scans” on page 56. 2 Press until Scan What is selected. Press to specify Photo. Caution: Although you can scan a document using the Photo option and save it as an image (.jpeg) file, you will not be able to edit the text later in your computer. If you want to edit a scanned document later, make sure that you scan it as a Document, not as a Photo. 3 Complete Steps 6–8 from “Simple document scans” on page 56.
Scanning 5 Any changes you make to the scan settings apply only to the current scan operation. To keep the settings as permanent, press until Save as Defaults is selected, and then press OK. 6 Press Start to initiate the scan.
8 Maintaining Your Printer Your Kodak ESP 7 All-in-One printer requires little maintenance. However, Kodak recommends cleaning the scanner glass and lid backing regularly to remove dust and fingerprints. Fingerprints and other debris on the glass or lid backing could slow down the printer’s performance, and affect the quality and accuracy of scanning. Service agreements are available in some countries. Contact dealers for Kodak products for more information.
Maintaining Your Printer Cleaning the scanner glass For good copies and scans, ensure the printer's scanner glass and lid backing are clean; dust the exterior as needed. Warning: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, as they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 1 Unplug the printer and raise the lid.
Chapter 8 1 Unplug the printer and raise the lid. 2 Clean the underside with a soft cloth or sponge, slightly moistened with a mild soap and warm water. 3 Wipe the underside gently to loosen debris. Do not scrub. 4 Dry the underside with a chamois or soft cloth. 5 If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the underside thoroughly with a damp cloth to remove any residual alcohol. 6 When finished cleaning, plug in the printer.
Maintaining Your Printer Maintenance Options Menu Options Select Check Ink Levels OK Check Paper Levels OK Nozzle Check OK Printhead Alignment OK Clean Printhead OK Print Test Page OK Format Memory Card OK Warning: Formatting will erase all the data on a memory card. Tip: A printhead alignment and a check of the inkjet nozzle can also be initiated from the Home Center software. Windows: Open the Home Center Help panel by clicking Help on the Home Center window, as needed.
Chapter 8 2 Open the printer access door by lifting from the recessed hand-holds on the sides of the unit. . The printhead moves to an accessible position for handling the ink cartridges. The ink cartridges are seated in the printhead. 1 Printhead 2 Color ink cartridge 3 Black ink cartridge 3 Wait until the printhead stops moving, then pinch the latch on the old ink cartridge with your thumb and forefinger and lift it out of the printhead.
Maintaining Your Printer 5 Remove the bagged ink cartridge from the box, tear open the bag at the notch, and remove the ink cartridge. Caution: Insert the ink cartridge immediately to prevent any drying of the ink. 6 Remove the orange cap from the cartridge by grasping the top edge and pulling/ rotating it off the ink cartridge. Discard the orange cap. 7 64 Insert the ink cartridge into the printhead.
Chapter 8 8 Press down on the tab until you hear a click and feel the latch snap into position. Note: Listen carefully during this step; make sure you hear the ink cartridges click into place in the printhead. This seats the cartridges properly, and prevents ink from being dispensed incompletely during your print or copy jobs. 9 Close the printer access door. The printhead moves to its ready position and prepares the new ink cartridge for use (this could take up to a minute).
Maintaining Your Printer The printhead moves to an accessible position for handling the ink cartridges. The ink cartridges are seated in the printhead. 1 Printhead 2 Color ink cartridge 3 Black ink cartridge 3 Pinch the latch on the ink cartridge with your thumb and forefinger and lift it out of the print head. Remove both ink cartridges. Caution: Insert the ink cartridges into the newly installed printhead as soon as possible to prevent any drying of the ink.
Chapter 8 5 Remove the old printhead from the carriage. 6 Remove the new printhead from its bag. Caution: Do not touch copper contacts on the printhead, as this may damage it. 7 Remove and discard the black plastic casing and the orange protective cap.
Maintaining Your Printer 8 Place the new printhead into the carriage. 9 Push firmly against the target label on the printhead until you hear it click into place. 10 Reinstall the ink cartridges. As needed, see “Replacing ink cartridges” on page 62. Listen carefully during this step; make sure you hear the ink cartridges click into place in the printhead. This seats the cartridges properly, and prevents ink from being dispensed incompletely on your print or copy jobs. 11 Close the printer access door.
Chapter 8 Upgrading the printer software - for Windows You can upgrade the software and firmware in your All-in-One printer with the most recent release available. This requires an Internet connection. Note: The firmware cannot be upgraded when your All-in-One printer is connected via a network or Wi-Fi. Your All-in-One printer must be connected to the computer with a USB cable in order to perform a firmware upgrade. 1 If your connection is via Ethernet, disconnect the Ethernet cable.
Maintaining Your Printer Upgrading the printer software - for Macintosh You can upgrade the software and firmware for in your All-in-One printer with the most recent release available. This requires an Internet connection. Note: The firmware cannot be upgraded when your All-in-One printer is connected via a network or Wi-Fi. Your All-in-One printer must be connected to the computer with a USB cable in order to perform a firmware upgrade.
9 Troubleshooting Troubleshooting “quick start” Kodak provides several methods to help you troubleshoot your All-in-One printer issues. Here are some quick tips: • Turn off your printer and then unplug it. Wait five seconds, and then plug the power cord back into the printer. Finally, turn the printer back on. • Confirm that you are using a 2.0 USB cable to connect the printer to your computer. If you need to buy one, they are available online at www.kodak.
Troubleshooting Corrective Action • Make sure the electrical power cord is connected to the alternating current power adapter and is plugged into a grounded power outlet or power strip. • If using a power strip, make sure it is turned on. • If using a switched power outlet, make sure the switch is on. • Make sure the power outlet is supplying power. • Verify the light on the Kodak printer power cord plug is lit.
Chapter 9 Corrective Action • Correct any connection problems and try again. • If the file system is corrupt, reformat it. • Disconnect the unsupported device. Note: If the USB drive uses an NTFS or HFS formatting system, the printer may not be able to read it. Macintosh users may need to transfer these files directly to their computer, and then print to the printer from there. Ink cartridge not recognized Probable Cause 1 The color or black ink cartridge installed was not recognized.
Troubleshooting Multiple pictures not scanned properly When scanning or copying, the Kodak printer can detect multiple images on the scanner glass, straighten them, and create individual files. If you are having trouble with this feature, check the following: Probable Cause 1 Your photos are not placed optimally on the scanner glass. Corrective Action • Make sure that your photos do not overlap. • Place photos away from the edges of the scanner glass. • Some images do not scan well.
Chapter 9 • Make sure you are using the proper USB cable (USB 2.0). • If you are using a USB hub to connect the USB cable to the computer, make sure that it has power. Use a self-powered (connected to an electrical outlet) USB hub instead of one that uses the computer’s internal power. • Check the connection from your computer to your printer. Ensure that the square end of the USB cable is plugged in to the USB port on the back of your printer, and the flat end into a USB port on your computer.
Troubleshooting Corrective Action If the printhead has come loose: 1 Open the printer access door, then remove the black and color ink cartridges. 2 Press the printhead release button. 3 Lift the printhead out. 4 Reinsert the printhead and ink cartridges. Note: See “Replacing the printhead” on page 65 for illustrated instructions for performing this procedure. If this does not resolve your printing issue, contact Kodak Service and Support.
Chapter 9 Transfer pictures failure Problem Nothing happens when you try to transfer photos to the computer. Corrective Action • Remove the memory card or USB device and reinsert it. • Check the power connection to the computer. • If you are trying to transfer photos from a memory card and a PictBridge camera is connected, disconnect the camera. • Close any unnecessary software applications, and minimize any remaining application windows.
Troubleshooting Macintosh OS X troubleshooting Non-intel Mac only: black screen or screen freeze occurs when applying printer settings via the Home Center software Probable Cause This error only occurs with non-Intel Macintosh computers running Leopard OS version 10.5. Apple has confirmed that there are problems running the latest version (Leopard) on G5 processors. Corrective Action Upgrade to Macintosh OS 10.5.2.
Chapter 9 4 Check the box that says “Run the program as an administrator”. Print troubleshooting Use this section to resolve print problems. Envelope printing incorrect Probable Cause The envelopes are not loaded correctly. Corrective Action 1 Remove the envelopes from the paper tray. 2 Straighten the stack of envelopes against a flat surface. Reload the stack into the paper tray print side down, with the envelope flap aligned to the left.
Troubleshooting Corrective Action Configure the printer to print the document first-page first. To set a Macintosh to print the first page of a document first: 1 On the File menu, select Print. 2 On the Print dialog, select Paper Handling. 3 Select the Normal Page Order option. PictBridge camera not detected Probable Cause The camera is not communicating with the printer. Corrective Action • Make sure the camera is turned on. • Check the USB connections from the PictBridge camera to the printer.
Chapter 9 Picture will not print A selected picture does not print. Probable Cause 1 The image file may be corrupt. Corrective Action Review the picture on the camera or computer and delete it if necessary. Probable Cause 2 The image file may not be in JPEG format. Corrective Action The Kodak printer can print only JPEG files in stand-alone mode. Connect the printer to a computer and use software to print other image formats.
Troubleshooting Print skewed or slanted Probable Cause 1 The paper is not properly loaded in the tray. Caution: Kodak Inkjet paper is recommended for your Kodak All-in-One printer. Corrective Action Realign the paper in the paper tray. 1 Remove paper and check for wrinkles and tears. 2 Slide the paper edge guide away from the paper. 3 Straighten the stack of paper against a flat surface, and reload it into the paper tray. 4 Slide the paper edge guide up against the edge of the paper.
Chapter 9 Print too light . Caution: For best results, use Kodak paper and ink cartridges for your Kodak All-in-One printer. • Make sure the paper is loaded with the print side face down. Reload it if necessary. • Try taking the picture again with the flash off. Refer to your camera user’s guide for details. • Adjust the exposure compensation on your camera and try taking the picture again. Refer to your camera user’s guide for details. • Edit the picture on your computer.
Troubleshooting White edges on borderless prints Probable Cause 1 White edges can appear when there are slight misalignments between the printer and paper. Some software applications are able to “hide” these small misalignments so that the prints look borderless. Corrective Action • Realign the paper in the tray. • Use the application's Fit to Page/Fill Page option, or resize the picture so it is slightly larger than the paper size.
Chapter 9 Probable Cause 2 Your Kodak printer is not connected to your computer. Corrective Action Connect your Kodak printer to your computer with a standard USB cable. Probable Cause 3 The Kodak Home Center software is not installed. Corrective Action Insert the Kodak printer installation CD and install the software. Probable Cause 4 Your computer system resources may be low. Corrective Action • Turn off your computer and the printer, and then turn them back on.
Troubleshooting Corrective Action Check the following cables to ensure they are properly connected. • Cables between the hub or router and your computer • Cables between the All-in-One printer and the hub or router • Cables to and from your modem or printer Internet connection (if applicable) Probable Cause 2 Your Local Area Network card (LAN card) is not set up properly. Corrective Action Verify the setup of your LAN card. To check your LAN card (Windows) 1 Open the Control Panel.
Chapter 9 Bottom light This yellow light flashes when data is being sent or received by the device over the network. To establish an active network connection 1 Check the cable connections from the All-in-One printer to your gateway, router, or hub to ensure connections are secure. 2 If the connections are secure, turn off the power on the All-in-One printer, and then turn it on again. Press the On/Off button on the control panel to turn the printer off, and press it again to turn it back on.
Troubleshooting Probable Cause 3 Cables are not connected properly. Corrective Action Check the following cables to ensure they are connected properly. • Cables between the All-in-One printer and the hub or router • Cables between the hub or router and your computer • Cables to and from your modem or printer Internet connection (if applicable) Probable Cause 4 A firewall, anti-virus, or anti-spyware application is preventing the printer from accessing your computer.
Chapter 9 Probable Cause 5 A Virtual Private Network (VPN) is preventing the printer from accessing your computer. Corrective Action Try temporarily disabling the VPN before proceeding with the installation. Note: The All-in-One printer functionality will be limited during VPN sessions. Probable Cause 6 The Ethernet cable is not plugged in to the router, switch, or hub. The cable may also be defective. Corrective Action Try reinserting the cables. Or, if necessary, try a different cable.
Troubleshooting No IP address with cable modem (without a router) Probable Cause If you have a computer with a cable modem, a separate Local Area Network (LAN) for your other computers, and no DHCP or router, you must use AutoIP to assign IP addresses to the other computers and to the printer. Corrective Action To obtain an IP address for the computer with the cable modem Your Internet Service Provider (ISP) assigns either a static or dynamic IP address to the computer with the cable modem.
Chapter 9 Note: Devices like wireless speakers or wireless gaming accessories can emit radio interference at 2.4 GHz. You can verify this on your wireless desktop or laptop computer by viewing sporadic signal bars in your Wi-Fi status utility. Repositioning your computer away from these sources of signal interference can improve your computer network performance. For example: • Do place the AP/router in a central room.
Troubleshooting Corrective Action Unplug the Ethernet cable. Weak signal Probable Cause The access point is too far away or there is interference. Corrective Action • If there is a long distance between your computer or access point and the printer, move them closer together. • If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the printer and the computer or access point.
Chapter 9 Probable Cause 5 The wireless settings on the printer do not match the wireless settings of your access point. Corrective Action Print a network configuration page to compare the wireless settings of the printer with the wireless settings for your access point. Change either the device or access point settings so that both the printer and the access point have matching wireless settings. Probable Cause 6 You entered the wrong mode (ad hoc or infrastructure) or security type.
Troubleshooting Corrective Action If you do not know the WEP key, see the documentation that came with your access point/ router. The WEP key is stored within the access point. Usually you can find the WEP key by logging on to the Embedded Web Server of your access point through your computer. Probable Cause 2 The WEP key index setting of your access point does not match the WEP key index setting of the All-in-One printer. Corrective Action The printer is looking for a WEP key index of 1.
10 Product and Safety 10 Specifications Specifications for this Kodak ESP All-in-One printer are described in the tables below.
Product and Safety Specifications Photo Printing Features Image enhancement Kodak Perfect Touch Technology with Home Center software Add Dates to Prints Yes, No Color Black &White or Color Scene Balance On, Off Copy Document Features Copy Document Features Color Black &White or Color Quantity 1 to 99 copies Copy size Same Size, 20% to 500% Quality Normal, Best, and Draft Brightness – 3 to + 3 Copy Photo Features Copy Photo Features 96 Color Black &White or Color Quantity 1 to 99 copi
Chapter 10 Scanning Features Scanning Features Scanner type Contact Image Sensor (CIS) type scanner Maximum scan size 8.5 × 11.7 in. (21.6 × 29.7 cm) Functions Segmentation scanning Auto-destination OCR Paper Tray Features Paper Tray Paper capacity: 100 sheets of 20 lb. plain paper or 30 sheets of 10 mil photo paper Tray size: top tray 4 x 6 in. to 8.5 × 14 in. (10 x 15 cm to 21.6 × 36 cm) Tray size: bottom tray 4 x 6 in., 4 x 7 in., 5 x 7 in.
Product and Safety Specifications Software Support Software Support Application support Third-party image management applications or Kodak EasyShare Software for photos; optical character reader (OCR) support for documents Media support Plain paper, photo paper, envelopes, greeting cards, transparencies, labels, t-shirt transfers Scanner support TWAIN and WIA import, including EasyShare Software, segmentation scanning File transfer support Automatic color, contrast, sharpness improvements upon trans
Chapter 10 System Requirements The following specifications are subject to change without notice. Windows PC Windows PC Minimum Recommended Operating System Microsoft Windows XP SP2 Microsoft Windows Vista CPU Celeron 32- or 64-bit processor Clock Speed 1.2 GHz 2 GHz Memory 512 MB RAM 1024 MB RAM Available Disk Space 500 MB available 500 MB available Interface USB 2.0 USB 2.
Product and Safety Specifications Paper Types Supported Envelopes 20 to 24 lb (75 to 90 gsm) Transparencies All commercially available inkjet varieties (with or without a white stripe) Labels All commercially available inkjet varieties on 8.5 x 11 and A4 size sheets Iron-on transfers All commercially available inkjet varieties on 8.
Chapter 10 • Follow all warnings and instructions marked on the Kodak All-in-One printer. Parts Caution: Do not disassemble this product; there are no user-serviceable part(s) inside. Refer servicing to Kodak’s qualified service personnel. Warning: Keep out of reach of children. Ink may be harmful if swallowed.
Product and Safety Specifications Caution: Do not use your printer near water, or spill liquid on it. Warning: Do not place your printer on an unstable cart, stand, bracket, or table; this risks damaging the equipment and injuring people. Environment Caution: Excessive dust levels may damage internal parts. Caution: Unplug the equipment from the electrical outlet before cleaning.
Chapter 10 This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Product and Safety Specifications Canadian DOC Statement DOC Class B Compliance—This Class B digital apparatus complies with Canadian ICES003. Observation des normes-Class B—Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. German Compliance Statement Noise emissions for this equipment do not exceed 70 dBa. This equipment is not intended for use in the work place in accordance with BildscharbV regulations.
A Glossary A Ad hoc The Kodak All-in-One printer communicates directly with each device on the network. No wireless access point is used. This is also called a peer-to-peer network. On an Apple Macintosh, ad hoc is called computer-to-computer. AiO All-in-One. B Bluetooth An industrial specification for wireless personal area networks (PANs).
Glossary Ethernet A family of computer networking technologies for local area networks (LANs). It defines a number of wiring and signaling standards of network access at the Media Access Control (MAC)/Data Link Layer, and a common addressing format. EXIF Exchangeable Image File Format. A standard for storing interchange information in image files, especially those using JPEG compression. Most digital cameras now use the EXIF format.
Chapter A M MAC Media Access Control. The Media Access Control address identifies the Kodak Allin-One printer. This is a unique 12-digit identification number assigned to networking hardware for identification, including routers, switches, and other such devices. No two pieces of hardware have the same MAC address. Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation.
Glossary Red Eye The red-eye effect in flash photography is caused by the light from the flash reflecting off the blood vessels and interior eye tissue in humans. Animal eye glow from reflections is caused by a different internal eye structure, which is much like a mirror. When not enough time elapses between the flash and exposure (as with most compact cameras), the light of the flash occurs too fast for the iris of the eye to close the pupil.
Chapter A Wi-Fi Wireless Fidelity. A common “shorthand” name for wireless computer networking. WPA Wi-Fi Protected Access. A class of systems to secure wireless (Wi-Fi) computer networks. WPA is designed to work with pre-WPA wireless network interface cards (through firmware upgrades), but not necessarily with first generation wireless access points. WPA2 implements the full standard, but will not work with some older network cards. WPA Key A WPA key is an encryption key for wireless networking devices.
Glossary 110 Kodak ESP 7 Printer User Guide
B If you need to call Customer Support When you contact Kodak Customer Support for All-in-One printer assistance, the service representative may ask you for some background information, as well as information about your specific issue. If you can have ready access to it, it may save you time.
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Index Symbols .jpg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 .pdf files . . . . . . . . . . . . . . . . . . . . . . . . . . .55, 58 .rtf files . . . . . . . . . . . . . . . . . . . . . . . . . . . .55, 58 Numerics 1111 See Personal identification number 2.0 USB See USB 4-way navigation buttons . . . . . . . . . . . . . 7, 9 8-in-1 card reader See Kodak A Ad hoc, definition . . . . . . . . . . . . . . . . . . . . 105 Add Date to Prints . . . . . . . . . . . . . . . . . . . .
Connectivity, specifications . . . . . . . . . . . . 97 Control panel . . . . . . . . . . . . . . . . . . . . 4, 7, 44 Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Copy Document . . . . . . . . . . . . . . . . . . . . . . .51 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Copy Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Copy problems, troubleshooting . . . . . . .
Ink cartridge not recognized, troubleshooting . . . . . . . . . . . . . . . . . . . . . 73 Ink levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Ink, preventing drying out . . . . . . . . . . . . . . 64 Installing ink cartridges . . . . . . . . . . . . . . . . 68 IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Definition . . . . . . . . . . . . . . . . . . . . . . . . 106 iPhoto software . . . . . . . . . . . . . . . . . . . . . . . 50 Iron-on transfers . . . . . . .
O Obsolete User Guide . . . . . . . . . . . . . . . . . . 77 OCR, definition . . . . . . . . . . . . . . . . . . . . . . 107 OK button . . . . . . . . . . . . . . . . . . . . . . . . . . 8, 10 On/Off button . . . . . . . . . . . . . . . . . . . . . . . . . 7 Optical Character Definition See OCR Ordering supplies . . . . . . . . . . . . . . . . . . . . . .18 Originals Handling . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Scanning . . . . . . . . . . . . . . . . . . . . . . . . . .
at Kodak.com . . . . . . . . . . . . . . . . . . . . . . 2 Maintaining . . . . . . . . . . . . . . . . . . . . . . . 59 Ordering from Home Center . . . . . . . .18 Recycling . . . . . . . . . . . . . . . . . . . . . . . . . 59 Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Alignment . . . . . . . . . . . . . . . . . . . . . 19, 61 Damage, avoiding . . . . . . . . . . . . . . . . . 62 Damaged or broken . . . . . . . . . . . . . . . 65 Removing . . . . . . . . . . . . . . . . . . . .
Status check, performing . . . . . . . . . . . . . . .61 Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . .18 Storing ink cartridges . . . . . . . . . . . . . . . . . . 62 Subnet, definition . . . . . . . . . . . . . . . . . . . . 108 Supplies, ordering . . . . . . . . . . . . . . . . . . . . . .18 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 71 at Kodak.com . . . . . . . . . . . . . . . . . . . . .
System requirements . . . . . . . . . . . . . . 99 Windows Vista troubleshooting . . . . . . . . 78 WIA error . . . . . . . . . . . . . . . . . . . . . . . . 78 Wireless network status light . . . . . . . . . . . 7 Wireless network, configuring . . . . . . . . . 24 Wireless printing, Bluetooth WPA, definition . . . . . . . . . . . . . . . . . . . . . . 109 Kodak ESP 7 Printer User Guide WPS, definition . . . . . . . . . . . . . . . . . . . . . . . 109 Z Zoom . . . . . . . . . . . . . . . . . . . . . . .
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