Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 New features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Scanner features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Supporting documentation . . . . . . . . . . . . . . . . . .
Adjusting the height of the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Feeding documents using multi-feed detection . . . . . . . . . . . . . . . . . . . . 3-15 Automatic feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Continuous feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Manual feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Cleaning frequency chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Cleaning tools and materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Supplies, consumables and accessories . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction This User’s Guide provides information and procedures for the Kodak i1800 Series Scanners. Chapter 1, Introduction — provides general information about the i1800 Series Scanners including a product description, scanner features, safety information, user precautions and how to contact Service and Support. Chapter 2, Getting Started — includes an overview of internal and external scanner components.
New features These features are for Kodak i1800 Series Scanners, Firmware Version 2.1.1 (or higher). • Fast elevator — the elevator speed is twice as fast as the previous versions of the Kodak i1800 Series Scanners. • Quick reload — allows you to quickly reload small stacks of documents before the elevator returns to the original Paper Source position (e.g., 250 Sheet, 500 Sheet, etc.).
Scanner features • • • • • • • • • • • • • • • • Excellent paper handling, image quality, and reliability. Color or grayscale at the same speed as black-and-white. Color touchscreen for easy operator use. Simultaneous black-and-white and color/grayscale image output. Handles a broad range of paper weights and sizes. Built-in Patch Readers accept patch types for post-scan image control, image addressing and for switching between black-andwhite/color or black-and-white/grayscale output streams.
System requirements Following is the minimum recommended system configuration to run the Kodak i1800 Series Scanners. NOTE: The actual performance of the system depends on the scanning application, choice of scanning parameters, and the host computer configuration. If the scanner is not performing at the optimal speed, a faster computer and/or more RAM may be necessary to obtain the rated throughput.
Contacting Service and Support Telephone and on-site service by trained Kodak Field Engineer is available as part of the warranty and Service Agreement. Refer to your Service Agreement Terms and Conditions for hours of availability. Only a trained scanner operator should place a call to the Kodak Service Center and have the following information ready: • The K-number of the scanner, which is located on the top cover of the scanner.
Safety information Warning labels CAUTION: Moving parts, avoid contact. CAUTION: Hot surface, avoid contact. MSDS Material Safety Data Sheets (MSDS) are available on the Kodak website at: www.kodak.com/go/msds. When accessing the MSDSs from the website, you will be required to provide the catalog number of the consumable for the Material Safety Data Sheet you are requesting. See Chapter 5, “Supplies, consumables and accessories” for consumables and catalog numbers.
Environmental information • The product packaging is recyclable. European Union This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Please contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the collection and recovery programs available for this product. Battery Information This product contains a Lithium Ion button cell battery.
Taiwan WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Peoples Republic of China WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
2 Getting Started Scanner components Front view 2 3 1 5 6 7 1 Power switch — press the power switch on (I) or off (O) as required. 2 Input elevator — holds documents for scanning. The input elevator can be set to accommodate stacks of 25-, 100-, 250- or 500-documents (20 lb. bond paper). 3 Input elevator extender — open the input elevator extender to accommodate long documents. 4 Input elevator side guides — slide the guides in or out to accommodate the document size you want to scan.
8 13 12 11 10 16 14 9 15 18 8 Service K-Number — the number on this sticker is the number you will be asked to provide when placing a call Kodak Service. 9 POD release latch — push up the POD release latch when you need to access the inside of the scanner. 10 Output tray and end stop — collects the scanned documents. The output tray width and end stop length can be adjusted. 11 Exit deflector — aids in document stacking.
18 Storage pocket — provides a convenient and easy-access area for storing calibration targets and documentation.
Internal components 3 7 6 5 4 1 2 2-4 1 Separation roller — provides smooth document feeding of various sizes and textures one document at a time. 2 Pre-separation pad — provides smooth document feeding of various sizes and textures one document at a time. 3 Document sensor — detects the presence of documents in the paper path during feeding. 4 Ink blotter strip cover — remove this cover to provide access to the ink blotter strips.
7 Multi-feed sensors — the scanner has three (ultrasonic) multifeed detection sensors. These sensors are used to detect if more than one document enters the paper path at one time causing a multi-feed. Sensors Rear view 2 1 4 A-61555 April 2009 1 Power cord connection — provides power to the scanner. The scanner is packed with multiple power cords. Choose the power cord appropriate for your location and connect it accordingly. Connect the power cord first to the scanner, then to the wall outlet.
3 Using the Scanner This chapter provides the following operational procedures: • • • • • • • • • Turning the scanner on Turning on/off the scanner Starting and stopping the scanner Document preparation Adjusting the input elevator Adjusting the output tray Adjusting the height of the scanner Scanning documents Automatic, continuous and manual feeding Using the touchscreen The i1800 Series Scanners have two power switches.
After you power up the scanner, the following screen will be displayed. When the scanner completes the power-up sequence, the Idle screen will be displayed. See the section entitled, Using the touchscreen” later in this chapter for information about the Idle screen. IMPORTANT: Always power up the host computer to its ready state before powering up the scanner.
Turning the scanner off • Press the power switch on the left-side of the scanner to the off (O) position. NOTES: • You do not need to turn the main breaker switch off unless you are going to move the scanner. • There are four leveling feet on the bottom of the scanner. If you need to move the scanner, these leveling feet must be raised. Contact your Kodak Service Representative before attempting to relocate the scanner.
Feeder Capacity: The input elevator can hold up to 500 sheets of 75 g/m2 (20 lb.) paper. Before you begin scanning documents, make certain the documents can be fed through the scanner easily. • A stack of documents to be fed into the scanner must be arranged so the leading edges of all documents are aligned under the feed module; this allows the feeder to introduce documents into the scanner one at a time. • Staples and paper clips on documents may damage the scanner and documents.
Adjusting the input elevator Adjusting the side guides 1. Place the documents in the input elevator. 2. Adjust the side guides to fit the documents. The side guides should be far enough apart to accommodate the widest document that you are feeding. Selecting your feeding position The side guides can be adjusted for right-edge, left-edge or center feeding. The side guides can be moved together for center feeding or independently for offset feeding (right-edge or left-edge).
Adjusting the height of the input elevator The input elevator can be set to accommodate stacks of 25-, 100-, 250or 500-documents of 20 lb. bond paper. Input elevator settings are made through the TWAIN Data source or ISIS Driver. NOTE: In this document 25 will be referred to as the highest setting and 500 as the lowest. Make this setting based on the number of documents you will place in the input elevator at one time. When set to 25 (Document Feeder or Normal), the input elevator will remain in position.
Installing the document extender • Insert the ends of the document extender into the holes on the input elevator and lower the extender into position. Output tray options The scanner is shipped with a standard output tray and a short document tray. Use the short document tray when scanning documents less than 15.2 cm (6 in.) in length and 13.9 cm (5.5 in.) in width. See the section entitled “Adjusting the short document tray” for more information.
Adjusting the output tray for document lengths up to 43.2 cm (17 in.) Adjusting for document length involves selecting an output tray position and angle, positioning the end stop, or removing the end stop and installing a document extender. Reviewing the following table will help you determine the best position for your output tray and your stacking needs. Position Positioning the output tray Stacking capacity Maximum document length with end stop 1 Up to 250 documents 35.6 cm (14 in.
Adjusting the end stop Adjust the output tray end stop to slightly longer than the longest document being fed. Adjusting the angle of the output tray In addition to adjusting the back of the output tray, you can adjust the front of the tray by swinging the height adjustment wire out from underneath the output tray and placing it in one of the detent positions. 1 2 3 4 1. Lift the front of the output tray.
2. Swing the height adjustment wire out from underneath the output tray and insert it into one of the grooves on the printer access cover. 3. When finished using the output tray in this position, tuck the height adjustment wire back into position and lower the output tray.
The exit deflector The exit deflector aids in document stacking. When feeding light-weight documents, it is suggested that the exit deflector be removed. The exit deflector can be easily removed by gently pulling it out of the holding clips. There are three positions that the exit deflector can be placed in. • If you are left-edge feeding documents, it is suggested that the exit deflector be positioned in the left position.
Adjusting the output tray for documents from 43.2 cm (17 in.) to 86 cm (34 in.) Documents longer than 17 inches require a document extender. Three sizes of document extenders are available for scanning documents from 43.2 cm (17 in.) to 86 cm (34 in.). See the section entitled, “Ordering parts” in Chapter 5 or contact your Kodak Field Engineer at 1-800-3KODAK3 (1-800-356-3253). 1. Remove the end stop. 2.
Adjusting the short document tray 1. Remove the end stop on the output tray. 2. Slide the short document tray on the rail of the output tray and push it up to the desired position to accommodate your documents. 3. Adjust the sides guides as necessary.
Adjusting the height of the scanner The workspace table can be raised approximately 25.4 cm (10 in.) from its lowest position for your comfort when you are sitting or standing at the scanner. When you are raising or lowering the workspace table, be sure that there is nothing close to the scanner that would interfere with the upward and downward movement (e.g., chair, table, etc.). • Press the upper portion of the button on the control panel to raise to workspace table.
Feeding documents using multi-feed detection The scanner has three multi-feed detection sensors that can be independently enabled or disabled. When multi-feed detection is enabled, adjust the side guides so the documents fully cover at least one sensor. If the document partially covers a sensor, false multi-feeds may occur. Automatic feeding To scan a stack of documents follow the guidelines for size, type, quantity, etc., outlined in the “Document preparation” section.
Continuous feeding Continuous feeding can be used when you want to continuously scan small stacks of documents (less than 25) without stopping/starting a scan session. When the input elevator is in highest position, continuous feeding of small stacks of documents can be accomplished by adding them to the bottom of the stack while scanning. 1. Align the leading edges of the stacked documents. 2. Position the stack of the documents, face up in the input elevator so the stack covers the paper present sensor.
Feeding documents that require special handling The gap release button allows you to manually adjust the space between the feed module and separation roller for documents that require special handling; e.g., documents that are badly torn. If you are in doubt about whether a damaged document can be transported through the scanner, use the gap release button and manually feed the document. Using the scanner in continuous feed mode is recommended when handling special documents. 1.
Using the operator control panel touchscreen There are a variety of functions that can be accessed by using the operator control panel touchscreen. If there are three dots after the function, another screen will be displayed allowing you to make additional choices. For more information and procedures for using these functions, see the following sections. To navigate through the touchscreen, simply touch the desired function with your finger.
In addition from Idle mode, you can setup or change scanner configuration settings, and enable or disable imaging addressing by using the Settings screen. The Settings screen allows you to set or change the following options: • • • • • • • Settings screen Volume Tones Language Enabling or disabling image addressing Calibration Print Offset units of measure Enable Fragile Feed Mode The Settings screen is accessed by touching Settings on the Idle screen.
Changing the alarm volume The Volume screen allows you to adjust the volume of the alarm from a Very High volume (loudest) to a Low volume (quietest) or to Off (no sound). The default is Low. 1. Touch Volume on the Settings screen to display the Volume screen. 2. Select the Volume option that you want. A tone will sound with each selection. 3. Touch Close to return to the Settings screen.
Selecting the tone You can select the tone you want the scanner to make when a particular scanner condition is encountered such as, document jam or multi-feed, etc. 1. Touch Tone Select to display the Tones screen. 2. Select the event (e.g., Warning, Jam, etc.) that you want a tone to be set for. When you select an Event, another screen will be displayed listing a variety of different sounds that you can choose from. 3. Select the type of sound you want to hear. A tone will sound with each selection. 4.
Selecting a language The Kodak i1800 Series Scanners support several languages. Select the language you want the information on the touchscreen to be displayed in. 1. Touch Language to display the Language screen. 2. Touch the desired language. The screen will automatically be updated in the language of choice. If the language you want is not displayed on the screen, use the up and down arrows to display the desired language. If the setting is changed, you will be prompted to power cycle the scanner. 3.
Enabling/disabling image addressing An image address is a unique identifier assigned to each individual document and may contain up to 30 characters (up to a maximum of 27 characters, plus 3 delimiters). An Image Address template is set up using the TWAIN Data source or ISIS Driver. See the on-line help file for more information on image addressing or the Image Processing Guide PDF located on the installation CD. You can enable or disable image addressing from the touchscreen.
If you change the status of the image address, the following message will be displayed. 3. Touch Yes to change the image address status and restart the system, otherwise click Close. 4. Restart the scanner. NOTE: Disabling image addressing also disables the Patch Readers and batching. Toggle patch functionality will still be available.
Calibrating the scanner The Kodak i1800 Series Scanners allow you to perform an Image calibration (black-and-white, color, grayscale) and UDDS calibration (multi-feed detection). Calibration optimizes your scanner to achieve the best image quality and feeding performance. Your scanner is properly calibrated when you purchase it, therefore, frequent calibration is not necessary or recommended. Only calibrate the scanner when prompted to do so.
UDDS Calibration UDDS calibration is used to calibrate the ultrasonic document detection system for multi-feeds. UDDS calibration is rarely needed. This calibration should only be performed if there is a feeding or multi-feed detection issue. 1. Touch Calibrate. The Calibration screen will be displayed. 2. Touch UDDS Calibration to display the UDDS Calibration screen. 3. You will be prompted to place a 20 lb. or 75 g/m2 bond sheet of paper in the input elevator. Do not use the calibration target. 4.
Printer units A-61555 April 2009 The Printer Units option is used to select the unit of measurement used in the Print Offset option. Select either English (for inches) or Metric (for millimeters).
Fragile Feed mode The Fragile Feed Mode option allows documents to be transported through the scanner at a slower pace when scanning with 100, 150 or 200 dpi resolution. Fragile Feed Mode is useful when: • you are scanning documents of poor paper quality • you want to improve paper stacking in the output tray • you are scanning batches of mixed-size documents NOTES: • Fragile Feed Mode can only be enabled when the scanner is idle.
Idle screen The Idle screen provides a status bar, function list, scroll arrows and the Settings button. When image addressing is enabled, the image address level buttons and batch count information will also be displayed. Message window/ Status bar Sequential counter Image Address information Batch count Status field Scroll arrows Function list Message window/Status bar — provides an up-to-date status of scanner activity and/or any operator messages.
Image Address information • Level buttons — when image addressing is enabled, the three image address level buttons will be displayed: Level 3, Level 2 and Level 1. You can increment the image address level by touching one of the level buttons. During a scan session the level button that is highlighted is the level which will be assigned to the next document. • Next Image Address — the values displayed in the level buttons indicate the image address which will be assigned to the next document.
Accessing scanner information This screen provides information about your scanner. If you are using image addressing, the last image address value is displayed on this screen. 1. Touch Information on the Idle screen to display scanner information. 2. After viewing this information, touch Close to return to the Idle screen.
Count only mode You may want to count the number of documents entering the scanner without actually scanning them. 1. Touch Count Only Mode. The Count Only screen will be displayed. 2. Place the documents you want to count in the input elevator. 3. Touch OK. When the scanner has scanned all documents, the total number will be displayed in the Status bar. 4. Touch End Job when finished to return to the Idle screen. NOTE: When you touch the Pause button, the feeder and transport will stop.
Performing a Print test The print test checks to be sure the ink jets in the Enhanced Printer are working properly. 1. Touch Print Test. The Print Test screen will be displayed. 2. Place a blank sheet(s) of paper in the input elevator. 3. Touch OK. The document(s) in the output tray will display the results of the print test. 4. Remove the document(s) from the output tray and evaluate the appearance of the test pattern. • If the pattern is complete, you are ready to begin.
Enabling the scanner In order to scan documents, the scanner must be enabled. This is done using the capture application software. When the scanner is enabled, the following screen is displayed. Enabled - Image Addressing - off Lowering the elevator 3-34 Enabled - Image Addressing - on Use the Lower Elevator option whenever you need to make additional room in the elevator tray for adding documents to stack. The elevator will descend to the bottom (500-sheet position) whenever this option is used.
Changing the print offset The Print Offset function allows you to temporarily move the print location on a document (e.g., if you need to rescan a document that has already been printed on). This function is only available when the scanner is enabled. When you change the print offset position, the change will stay in effect until the scanner returns to the Idle state. NOTES: • The Print Offset option is only displayed on the OCP if the printer is enabled.
2. Select Print Offset. The following screen will be displayed. increments in 1-inch/ 25 mm segments increments in 1/8-inch/ 3 mm segments decrements in 1 inch/ 25 mm segments decrements in 1/8-inch/ 3 mm segments 3. Use the up and down arrows to increment or decrement the print offset value (in inches or mm). The printing will be incremented/ decremented from the value that is set up in the capture application software.
Clearing the paper path The Clear Path option is displayed when the scanner is enabled or idle, but not when scanning. When this option is selected, the paper transport will run for a short period of time, ensuring that the paper path is clear without opening the pod. This option is active after a multifeed is detected, but not after a document jam is detected.
Performing a Patch test Use the Patch test to verify that the Patch Readers are operational and that your patches are being read. 1. Touch Patch Test. The Patch Test screen will be displayed. 2. Place a document(s) with a patch(es) in the input elevator. 3. Touch OK. When the document(s) has been scanned, the results of the patch test will be displayed on the touchscreen. The results show the number of patches and patch types that were recognized by the scanner.
Scanning After enabling the scanner, depending on how your scanner is configured, your scanner will automatically start scanning, or you can touch the Scan button from the enabled screen. The following screen is displayed: Scanning - Image Addressing - off Scanning - Image Addressing - on NOTE: The options that appear on the screens above may be different depending on how your OCP function keys are set up. Using function keys when scanning The touchscreen displays functions that can be easily accessed.
Changing image address levels Image address levels may be changed from the screen if image addressing is enabled and/or scanning. The next image address level is highlighted. To change the level: • Touch the level button you want to assign.
Manually pausing and resuming the scanner You can manually pause and resume the scanner while scanning documents. • Touch Pause on the touchscreen to stop scanning. The Pause button now becomes the Resume button. • Touch Resume on the touchscreen to restart scanning after it has been paused. Automatically pausing and resuming the scanner During scanning the scanner monitors its own internal image buffer memory.
Power Saver mode The Kodak i1800 Series Scanners are configured from the factory to go into Power Saver mode after 15 minutes of inactivity. This setting can be changed by your capture software application. If Power Saver is enabled, the scanner will begin a one-minute count-down prior to entering Power Saver mode. When the scanner is in Power Saver mode, the green LED will be flashing and the touchscreen will be blank. NOTE: If you do not want to go into Power Saver mode, touch Cancel.
4 The Enhanced Printer and Patch Readers This chapter provides instructions for using the Enhanced Printer and Patch Readers. The following information and procedures can be found in this chapter: • Overview information about the Enhanced Printer, including information about print fields and printer specifications. • Setting horizontal printer positions. • Replacing the ink cartridge and ink blotter strips. • Moving the printer carrier and cable from the front position to the rear position or vice versa.
Printer specifications Characteristic 4-2 Description Maximum lines 1 Maximum characters 40 Print locations (horizontal) 12 front, 8 rear, manually set, Print locations (vertical) Set by capture software application Print orientation 0, 90, 180 or 270 degrees Font size 2 selectable, Bold or Normal NOTE: Not all languages can support a Bold font based on the complexity of the characters, such as half-width Katakana.
Changing print positions The horizontal print position can be changed manually. You can change the front or rear print position. Changing the front horizontal print position 1. Remove the output tray. 2. Open the print access cover. There are 12 horizontal print positions. These positions are visible by a small detent on the printer rail.
3. The printer carrier slides easily along the rail. There is a small arrow on the green printer carrier. Slide the printer carrier to the desired position aligning the arrow with the detent position on the rail. 4. Close the printer access cover. 5. Reinstall the output tray. NOTE: Printing automatically stops approximately ½-inch (1.27 cm) from the trailing edge of the document, even if the information has not been completely printed.
Moving the printer carrier and cable from the front to the rear or vice versa The scanner comes with the printer carrier and ribbon cable installed for front pre-scan printing. If your application requires rear post-scan printing, the printer carrier and cable must be moved from the front to the rear position. Printing can only be done on the front or the rear.
Moving the printer carrier and cable from rear position to the front position NOTE: Remove the ink cartridge before you begin. See the next section “Replacing the ink cartridge” for procedures. 1. Open the top access cover. 2. Disconnect the ribbon cable. 3. Remove the printer carrier. 4. Close the top access cover. 5. Remove the output tray and open the printer access cover. 6. Install the printer carrier in the desired position. 7. Connect the ribbon cable. 8. Install the ink cartridge. 9.
Replacing the ink cartridge Replace the ink cartridge when: • • • • printed characters appear light or uneven missing characters are evident a print test reveals inconsistent character quality cleaning has not improved the overall print quality Procedures for changing the ink cartridge, whether it is in the front position or rear position, are the same; with the exception of how you access the printer. 1.
6. Press and hold the release tab on the bottom of the printer carrier and rotate the printer carrier back into position. NOTE: If the ribbon cable should become disconnected, snap it back into position. 7. Slide the printer carrier into the desired position matching the arrow on the printer carrier with the detent position. 8. Close the top access cover (rear position) or the printer access cover and replace the output tray (front position). 9. Run a print test.
Replacing the front blotter strips Blotter strips collect ink overflow. They should be replaced when there is a build-up of ink. Replacement blotter strips may be purchased through your supplier. 1. Open the pod. 2. Use the green tab to lift and remove the ink blotter strip cover to access the front blotter strips. Remove Ink Blotter Strip cover 3. Carefully pull the blotter strip(s) off the transport. You can replace one or both of the strips as necessary.. 4. Discard the soiled strip(s) 5.
6. Align the blotter strip in the transport channel. Be sure it is properly aligned before pressing the adhesive side into the channel. 7. Press the blotter strip firmly into the channel. 8. Repeat Steps 5 - 7 for the other blotter strip, if necessary. 9. Replace the ink blotter strip cover. 10. Close the pod.
Replacing the rear blotter strips Blotter strips collect ink overflow. They should be replaced when there is a build-up of ink. Replacement blotter strips may be purchased through your supplier. 1. Remove the output tray. The rear blotter strips are located in the two drawers underneath the baffle. 2. Open the one of the drawers by pushing it in a little and lifting up slightly, then pull it out. 3. Peel off the soiled blotter strip. 4. Peel the backing away from the new blotter strip. 5.
Patch function overview All i1800 Series Scanners provide toggle patch capability. This type of patch is used to trigger the scanner to switch from the current image stream (black-and-white) to the alternative image stream (color/ grayscale). The Patch Readers The Patch Readers allow you to automatically increment the image address or initiate a special function. Image addressing must be enabled in order to use the Patch Readers. Patch sheets are inserted during document preparation.
Toggle Patch Image addressing - enabled Image addressing - disabled When image addressing is disabled, the Patch Readers are also disabled. However a Toggle patch can still be detected. Patch Types 2, 3 and T — these patch types are used for image addressing. The Patch Readers control document level changes by automatically sensing a predefined patch code and changing the document level accordingly. IMPORTANT: Do not use these illustrated patches for production — they are not to spec.
5 Maintenance This chapter provides: • a cleaning frequency chart • a list of cleaning tools and materials • a list of supplies, consumables and accessories • cleaning procedures for the scanner • replacement procedures for customer-replaceable parts IMPORTANT: Scanner components marked with a green tab indicate operator-accessible parts. Cleaning your scanner and preventative maintenance on a regular basis is required to ensure the best possible image quality.
Cleaning frequency chart A recommended cleaning sequence includes vacuuming the scanner transport, cleaning the residue from the feed module, separation roller or drive rollers and cleaning the imaging guides. Use the chart below as a guide to the order and how frequently you should clean your scanner.
Supplies, consumables and accessories Contact your scanner supplier to order supplies. Supplies/Consumables CAT No.
Cleaning procedures Follow the cleaning procedure below to ensure the best scanner performance and image quality. Cleaning the OCP touchscreen The touchscreen requires very little maintenance. However, periodically, it is recommended that you use a Staticide wipe to clean the screen and dry it with a lint free cloth. Vacuuming the output tray and input elevator 1. Power down the scanner. 2. Remove the output tray. 3. Thoroughly vacuum the output tray area and the input elevator area.
Cleaning the rollers Cleaning the rollers includes all of the rollers in the transport area, the separation roller tires and the feed module tires. 1. Pull up on the pod release lever and open the pod. 2. Manually rotate and wipe the rollers with a roller cleaning pad. IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate and sodium silicate which can cause eye irritation. Refer to the MSDS for more information. 3. Dry the rollers with a lint-free cloth.
Cleaning the separation roller tires 4. Pull the separation pad holder forward and remove the separation roller. 5. Manually rotate and wipe the separation roller tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs. 6. Inspect the tires. If the tires show signs of wear or damage, replace the separation roller. See “Replacement procedures” later in this chapter. 7.
Cleaning the feed module tires 9. Lift up the printer access cover. 10. Push the release lever down (located underneath the printer access cover) to release and remove the feed module.
11. Manually rotate and wipe the feed module tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs. 12. Inspect the tires. If the tires show signs of wear or damage, replace the feed module tires. See “Replacement procedures” later in this chapter. 13. Reinstall the feed module by aligning the pins and fitting it into position. Pull up on the release lever to lock it into place.
Vacuuming the transport area Vacuuming under the background strips 1. Open the pod. 2. Thoroughly vacuum the entire transport area, paying particular attention to these areas: the edges of the transport the reflective tape near the front of the transport the reflective tape near the front of the pod the three multifeed sensors at the base of the transport and the pod 1. Using the green tabs pull off the upper and lower background strips and set them aside. 2.
Cleaning the imaging guides — basic cleaning 1. Open the pod. 2. Wipe the upper and lower imaging guides with a Staticide wipe. IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS for more information. 3. Wipe the upper and lower imaging guides again with an almost-dry Staticide wipe to remove any streaks. 4. When finished, close the pod.
Cleaning the imaging guides — thorough cleaning Thorough cleaning of the imaging guides is recommended at the start of the day and beginning of each shift. NOTE: Hold the imaging guides at the green tabs to avoid getting fingerprints on the imaging guides during the cleaning procedure. Upper imaging guide 1. Open the pod. 2. Turn the screw on each end of the upper imaging guide and remove it from its position. 3. Clean the imaging guide thoroughly with a Staticide wipe. 4.
Lower imaging guide 1. Turn the screw on each end of the lower imaging guide, remove it from its position and set it aside. 2. Carefully vacuum the areas between the lamps, then use a Staticide wipe to thoroughly clean the glass plate between the lamps. 3. Clean the lower imaging guide thoroughly with a Staticide wipe. 4. Wipe the imaging guide again with an almost-dry Staticide wipe to remove any streaks. 5. Reinstall the lower imaging guide. 6. Close the pod.
7. When finished with all cleaning procedures, reinstall the output tray. 8. Turn on the scanner. Running a transport cleaning sheet The transport should be cleaned with a Transport Cleaning Sheet fed several times. 1. Remove the wrapping from the Transport Cleaning Sheet. 2. Adjust the side guides to the widest position. 3. Place the transport cleaning sheet in the center of the input elevator in landscape orientation with the adhesive side up. 4. Select Count Only Mode from the Idle screen.
The Count Only screen will be displayed. 5. Touch Scan. 6. Remove the transport cleaning sheet from the output tray and place it in the center of the input elevator in landscape orientation with the adhesive side down and touch Scan. 7. When finished, touch End Job. NOTE: When the transport sheet gets dirty, discard it and use a new one. Final cleaning steps When finished running the transport cleaning sheet: 1. Open the pod. 2.
Replacement procedures This section provides procedures for replacing the following parts. Use the list below as a guideline for frequency of replacement. • Feed module tires and separation roller tires — tire life will vary depending upon paper types, environment and cleanliness. Nominal tire life is approximately 600,000 documents; results will vary. Degradation of feeder performance, multiple feeds, stoppages, etc. indicate a need to change tires.
4. Push down on the release lever (located underneath the printer access cover) to release and remove the feed module. 5. If you are just replacing the feed module, do the following. If you are replacing the tires, go to Step 6. • Insert the new feed module by aligning the pins, fitting it into position and pulling up on the release lever to lock it into place. Verify that the feed module is securely in place and moves freely after you install it.
If you want to replace the tires, proceed as follows: 6. With one hand, press the locking tabs (one on each side) while holding the bottom housing with the other hand, pull the upper housing up and away from the rollers. Locking tab 7. Remove one core assembly. 8. Replace each tire by sliding the tire off the core. 9. Install each new tire by gently pulling it over the core. The tires do not need to be installed in any specific orientation. IMPORTANT:Do not overstretch the tire; it may tear. 10.
12. Align the tabs on the upper housing with the slots on the lower housing. Locking tab 13. Press the upper and lower housings together until they snap into place. 14. Reinstall the feed module by aligning the pins, fitting it into position and pulling up on the release lever to lock it into place. Verify that the feed module is securely in place and moves freely after you install it. Align these areas 15. Close the pod. 16. Close the printer access cover. 17. Reinstall the output tray.
Replacing the separation roller or separation roller tires 1. Open the pod. 2. Pull the separation pad holder forward and remove the separation roller. If you want to replace the separation roller, do Steps 3 and 4. If you want to replace the separation roller tires, go to Step 5. 3. Insert the new separation roller. Be sure to line up the slots on the separation roller with the holders. 4. Push the separation roller holder back in place and close the pod. To replace the tires: 5.
Replacing the preseparation pad Change the pre-separation pad when the frequency of multi-fed documents increases. 1. Open the pod. 2. Remove the pre-separation pad by lifting the pad up and out of position. 3. Install the new pre-separation pad. Be sure it snaps into place. 4. Close the pod. Replacing the imaging guides The imaging guides should be replaced when they are heavily scratched and defects show in the image.
6 Troubleshooting This chapter provides: • Information on how to access the Operator Log. • A problem solving chart. • A message listing of possible errors you may encounter while using the scanner. Accessing the Operator Log The Operator Log is accessed through the Operator Control Panel touchscreen or Scan Validation Tool. Accessing the Operator Log from the touchscreen • From the Idle screen, touch Operator Log.
Accessing the Operator Log from the Scan Validation tool 1. Select Start>Programs>Kodak>Document Imaging>Scan Validation Tool. 2. From the Driver Types box, select TWAIN. 3. From the Drivers box, select Kodak Scanner: i1800 and click OK. 4. Select the Scanner icon.
5. From the main screen, click Settings. The Settings screen will be displayed. 6. Select Device.
The Device screen will be displayed. 7. Click Diagnostics. The Diagnostics screen will be displayed. 8. Select the Logs tab. 9. Select Operator from the drop-down box. The most current log entries are displayed at the top of the list. See the following Message Listing for an explanation of error conditions. NOTE: The Kodak Field Engineer may request the error logs be saved and emailed to them as part of remote problem determination. Use the 6-4 button to create a compressed log package.
Message listing Messages Following is an alphabetic list of messages and corrective actions you can take if one of the following messages is encountered. ID# Operator Message Background accessory changed while powered up 381 The Background Accessory was changed while the scanner was powered on. • Turn the power off to the scanner, wait a few seconds and power the scanner back on. • If you get this message and you did not change the Background Accessory, clean the scanner.
Messages Clean upper imaging guide ID# Operator Message 293, 304 The upper imaging guide is dirty or there may be a small piece of paper in the imaging guide area. • Clean the imaging guides. See Chapter 5, Maintenance for procedures. Document count exceeded maximum value 124 The document counter is larger than the maximum configured value. • Reconfigure the scanner to allow a larger value for the document counter. Refeed the document set. Document too dark to deskew 143 Informational message.
Messages ID# Operator Message Input elevator too full, feed module missing or broken 297 • There is too much paper in the input elevator and it is holding the feed module up. The maximum input elevator capacity is 500 sheets. Remove some documents from the input elevator. • The feed module is not installed properly. See Chapter 5, Maintenance, for correct installation procedures. • If the problem persists, call Service.
Messages Paused waiting for host ID# Operator Message 1, 48 The feeder has stopped and the transport is still running because the scanner’s internal image buffer is almost full. Processing will automatically resume after the capture software application has successfully retrieved enough images to allow the scanner to continue. • Be sure your host computer meets the recommended specifications to avoid this condition.
Messages ID# Operator Message UDDS calibration failed 333 The UDDS calibration failed. • Be sure you are using the correct ultrasonics calibration target. See Chapter 3, “Calibrating the scanner”. • Clean the sensors and try again. • If the problem persists, call Service. UDDS calibration succeeded 332 Informational message. The scanner ultrasonics has been successfully calibrated. UDDS is not calibrated 21 • Perform an Ultrasonics calibration.
Numerical message listing Use the following numeric listing to quickly find an error. Use the previous Message Listing chart for details and actions regarding the error condition.
ID# Operator Message 184 Cannot calibrate with white background 260 No paper in input elevator 280 Lamps ready for scanning 281 Printer bitmap font in use 282 Ink cartridge not installed 293 Clean upper imaging guide 294 Clean lower imaging guide 297 Input elevator too full, feed module missing or broken 319 Cable unplugged 331 Calibration failed 332 UDDS calibration succeeded 333 UDDS calibration failed 336 Transport timeout 337 Requested pages scanned 355 Lamps timed out 35
Problem solving Problem Scanner does not power on Use the chart below as a guide to check possible solutions to problems you may encounter when using the Kodak i1800 Series Scanners. Possible Solution Make sure that: • the power cord is plugged securely into the receptacle in the back of the scanner. • the wall outlet is not defective (call a licensed electrician). • both power switches are on (the main breaker switch on the back of the scanner and the power switch located on the side of the scanner).
Problem Possible Solution Calibration has failed Make sure that: • you are using the proper calibration target and it is oriented correctly for the type of calibration you are performing. The Image calibration target and Ultrasonics calibration target are different. • the imaging guides are clean. • the transport is clear of obstructions. • the sensors are clean. • the calibration target you are using is clean. If unsatisfactory image quality persists, call Service.
Appendix A Accessories This chapter provides a description of the accessories that are available for use the Kodak i1800 Series Scanners. Kodak Ultralightweight Paper Feed Module The Kodak Feeder Kit for Ultralightweight Paper for i600/i1800 Series Scanners allows you to feed lightweight paper from a paper weight range of 25 g/m2 to 75 g/m2 kg (7 to 20 lbs). This kit includes a feed module and separation roller that are specially designed to feed lightweight paper through the scanner transport.
Appendix B Specifications Scanner Type/Speed i1840 Scanner: Duplex color scanner with an automatic document feeder including the enhanced printer, 160 pages per minute (landscape) i1860 Scanner: Duplex color scanner with an automatic document feeder including the enhanced printer, 200 pages per minute (landscape) Scanning Technology Dual Tricolor Plus CCD Grayscale output bit depth is 256 levels (8-bit) Color capture bit depth is 40-bit (10 bits per red, green, blue and black channels) Color output bit d