User Guide

A-61527 May 2006 85
USB connection issues The USB verification tool will check your operating system and
hardware capability to determine if you have a functioning USB 2.0 or if
you need to install a USB card.
Your operating system is correctly configured to support USB 2.0.
If a functioning USB 2.0 port is present, this dialog box will be
displayed.
Your operating system supports USB 2.0, however, a USB 1.1 port
was found
• If your PC does not have a USB 2.0 port installed, install a USB 2.0
Accessory card.
• If a USB 2.0 port or card is installed and the USB test tool does not
recognize the USB card as 2.0, install or update the drivers for that
card.
Your operating system only supports USB 1.1
There are some host PC operating systems that do not support USB
2.0, but support USB 1.1 (e.g., Windows 98SE). The Kodak i55 and i65
Scanners are rated and designed to operate with USB 2.0, but will
function in a USB 1.1 port, however, the scanner will only perform at a
USB 1.1 speed.
Solutions:
• Update your operating system to one that supports USB 2.0, such as,
Windows 2000 or Windows XP.
• You may add a USB 2.0 card but will function only as a USB 1.1.