User Manual
WARRANTY CARD
LIMITED WARRANTY
JK Imaging Ltd. ("JKI"), warrants KODAK PIXPRO Digital Cameras and Devices, when purchased
directly or from one of JKI's authorized dealers and resellers and are warranted against defects
in materials or workmanship under normal use for a period of one (1) year from the date of original
purchase. This limited warranty extends only to the original purchasers, is not transferable,
excludes all accessory parts and is valid only in the original country of purchase. In the event that
your product is proven to be defective upon inspection by JKI and provided that the defect occurred
under normal and proper use within one (1) year from the date oforiginal purchase, JKI will, at its
sole discretion, repair or replace said camera or device with new or refurbished products or
parts, including any product or parts determined to be defective. The exchanged or replaced
product and/or parts will be covered under this warranty for the remainder of the original product's
warranty period.
(a) Loss of or damage as a result of wear, tear, accidents, misuse, abuse, negligence, sand, liquids,
impact, improper storage, battery leakage, electrical current fluctuations or failure to follow operating
instructions, maintenance or en
vironmental instructions prescribed in the product’s User Manual
(b) If service or disassembly was performed by persons other than JKI or a JKI authorized service
pr
ovider
(c) Use of parts not manufactured or supplied by JKI
(d) If the original factory-applied serial number has been altered or removed
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, JKI MAKES NO OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. JKI EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED
WARRANTY. ANY IMPLIED WARRANTIES IMPOSED BY LAW THAT MAY NOT BE DISCLAIMED ARE
STRICTLY LIMITED TO THE TERMS OF THIS EXPRESSED LIMITED WARRANTY.
To receive warranty assistance:
Technical support for your product can be obtained as follows:
Mail-In Service:
This limited warranty only covers defects in materials or workmanship during ordinary
consumers use and does not apply in the following cases:
JKI is not liable for any indirect, incidental, special or consequential damages caused by the product
or the failure of the product to perform, including, and without limitations, any damages arising from
loss of use or lost business, revenue, profits, data or goodwill. JKI shall not be liable for any claim
made by a third party or made by you for a third party. This limitation applies whether damages are
sought, or a claim made, under this Limited Warranty or as a tort claim (including negligence and
strict product liability), a contract claim, or any other claim. This limitation cannot be waived or
amended by any person. This limitation of liability will be eective even if JKI or an authorized
representative has been advised by you of the possibility of any such damages.
Visit the JK Imaging Ltd. website at http://www.kodakpixpro.com for online technical support.
To expedite service, have your product model, serial number, and date of purchase available prior to
contacting JKI. A JKI Customer Care representative will attempt to diagnose the nature of the problem.
If the problem you are experiencing cannot be resolved over the telephone, you may be requested
to send the product in for service. Once the JKI Customer Care representative has advised you to
send in your product, follow the procedures below for mail-in service:
1) Back-up any images, photos, videos, software or other data you have stored on the product and
remove any SD/memory cards (unless otherwise instructed). In no event shall JKI be responsible
f
or saving, keeping or maintaining any image or data residing on a product (internally or on ins-
talled SD/memory card) received for service, nor shall JKI be responsible for any damage or loss.
2)
Complete the RMA (Return Material Authorization) form provided to you by the JKI Customer Care
representative. IMPORTANT NOTE: You must contact JKI and complete this form prior to returning
your product for service. Failure to do so may result in having your product returned without service.
3) Send the pr
oduct, freight prepaid and insured, either in its original packaging or secure packa-
ging to the address listed on the RMA form. Include the completed RMA form and a copy of
your dated purchase receipt. Remove any other components not originally included with the
product. This includes, but is not limited to, SD cards, HDCD media cards, carrying cases or
other items associated with the product's use. JKI will not be responsible for any damage or loss
during shipment.
4) F
ollow instructions on the RMA form. Failure to do so may delay services.
If upon receipt of the product, it is determined that the defect is not covered by this Limited Warranty,
you will be contacted to determine whether the product can be repaired for a charge or whether the
product should be returned to you unrepaired.
2018 JK Imaging Ltd. All Rights Reserved.
2019 JK Imaging Ltd. All Rights Reserved.
The Kodak trademark, logo and trade dress are used under license from Eastman Kodak Company.
CR209080999-4
Limitation of Warranty:
2018.08.10Ver.4