KODAK Photo Printer 6850 User Guide
Eastman Kodak Company 343 State Street Rochester, New York 14650 © Eastman Kodak Company, 2005 Kodak is a trademark of Eastman Kodak Company. ENERGY STAR is a U.S. registered trademark.
Product Overview Front 2 1 3 4 5 6 1. Filter openings 2. Cover release 3. Upper cover 4. Operator panel 5. Print exit slot (print catcher not shown) 6. Trim tray Rear 7 8 7. USB connector 8. Paper door 9. Data plate (location may vary) 10. Serial number/Bar code label (location may vary) 11. Power connector 12.
Product Overview Internal View with Ribbon Installed 1 2 1. Thermal head 2. Stripper plate Internal View with Ribbon Removed 3 4 5 3. Cleaning roller, rear 4. Platen roller 5.
Product Overview Operator Panel Kodak Photo Printer 6850 Paper Menu Advance Power Ready Error May 4, 2005 Enter Paper Rewind/Clear iii
Table of Contents 1 Setting Up the Printer Package Contents .............................................................................................................................................1-1 Before You Begin .............................................................................................................................................1-2 Recommended Air Flow Clearances ...........................................................................................................
Table of Contents 5 Maintaining the Printer Cleaning the Cabinet.........................................................................................................................................5-1 Performing Routine Maintenance.....................................................................................................................5-1 Cleaning the Thermal Head and Stripper Plate ...........................................................................................
1 Setting Up the Printer Package Contents The KODAK Photo Printer 6850 is packaged with the following items: 2 1 7 3 6 5 4 61_3000BC 1. Printer 2. KODAK Thermal Printer Cleaning Kit 3. Trim Tray (not installed) 4. Print Catcher (not installed) 5. (4) 6850 Power Cable (1 US, 1 Europe, 1 Australia, 1 China) 6. USB Cable 7. (2) Paper Flange 8.
Setting Up the Printer Before You Begin IMPORTANT: Your KODAK Photo Printer comes with several power cables. Be sure to select the correct power cable required for your country. Have the following items available before you begin your printer setup: • KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R which contains the correct paper and ribbon for the best print quality and print life from your printer. See Appendix A for details on the Photo Print Kit (sold separately).
Setting Up the Printer Removing the Packing Material The printer is packaged with protective inserts that prevent damage during shipping. Remove these inserts before using the printer. Keep the carton and packing inserts; reinstall them when repacking and transporting the printer. 1. Remove the tape from the upper cover. Tape 2. Slide the cover release toward you, then open the upper cover carefully. IMPORTANT: Cover does not open beyond a 90° angle.
Setting Up the Printer 3. Remove the packing material. Installing the Trim Tray The trim tray collects paper trimmings that are generated when the printer cuts the prints. • Slide the trim tray into the printer as shown. CAUTION: There are sharp cutter blades inside the printer. Do not insert hands or objects. IMPORTANT: To keep your prints dust-free and to prevent paper jams, empty the trim tray each time you change the paper.
Setting Up the Printer Loading the Ribbon Have a KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R available. These kits contain the correct size ribbon for your printer. See Appendix A for details on the Photo Print Kits (sold separately). To load the ribbon into the printer: 1. Slide the cover release toward you, then open the upper cover carefully. IMPORTANT: Cover does not open beyond a 90° angle. CAUTION: The thermal head becomes extremely hot during normal operation. Do not touch it.
Setting Up the Printer 4. Push the bar code end of the supply spool into the spool holder on the Supply spool Bar code Lugs right. 5. Place the left side of the supply spool into the spool holder on the left. 6. Rotate the thumb wheel until the lugs on the spool holder lock into the notches on the supply spool. Notches Thumb wheel 7. Remove the label and wrapper from the ribbon. Label Take-up spool 8. Push the right side of the take-up spool into the spool holder on the right. 9.
Setting Up the Printer 12. Close the upper cover by pressing on the center of the cover until it clicks in place. Connecting the Cables If you plan to install the printer driver software on your computer, you will need to install the software before you connect the cables. See Chapter 2 , Installing the Printer Driver Software. IMPORTANT: You must install the printer driver software before connecting the cables or your printer will not work.
Setting Up the Printer Connecting the USB Cable Use the included USB cable. 1. Check that the power switch is turned off ( ). 2. Connect the USB cable to the USB connector on the back of the printer and to the USB connector on the computer. OFF Turning On the Printer 1. Press the power switch to on ( | ). On the operator panel, the orange Power light and the green Ready light illuminate, and the Ready message appears when the printer is initialized. 2.
Setting Up the Printer Loading the Paper Have a KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R available. These kits contain the correct size paper for your printer. See Appendix A for details on the Photo Print Kits (sold separately). IMPORTANT: To keep your prints dust-free and to prevent paper jams, empty the trim tray each time you change the paper. To load the paper into the printer: 1. Remove the plastic cover from the new paper roll.
Setting Up the Printer Alignment marks 6. Align the edge of the paper with the alignment marks on the paper guide. Paper guide Pinch roller 7. Insert the paper under the pinch roller. IMPORTANT: Do not advance the paper past the red line or you may cause the paper to jam. 8. Advance the paper to the red line by turning the paper feeding knob. Red line Paper feeding knob 9. Carefully close the paper door. The operator panel displays the Paper Empty message. 10.
Setting Up the Printer Making a Test Print Make a test print to check that the printer is installed and set up correctly. 1. Press Menu once until Test Print Mode appears. 1 2. Press Enter to start printing the test print. 3. Press Clear to return to Ready after the test print is printed. Kodak Photo Printer 6850 Paper Menu Advance Power Ready Error Enter 2 For more information on using the operator panel in Setup mode, see “Using Setup Mode to Review Printer Settings” on page 4-2.
2 Installing the Printer Driver Software A printer driver is software that allows the operating software to access the printer features.
Installing the Printer Driver Software Customizing Printer Properties The Printer Properties dialog box displays options for setting the printer properties. 1. For your operating system, do the following: WINDOWS 2000 WINDOWS XP Select Start > Settings > Printers. Select Start > Printers and Faxes. 2. Right-click the printer icon for your printer model. 3. Select Properties. 4. Adjust the printer settings appropriately for your printer.
Installing the Printer Driver Software Uninstalling the Printer and Printer Driver IMPORTANT: You must have Administrator privileges to uninstall the printer and printer driver. 1. For your operating system, do the following: WINDOWS 2000 WINDOWS XP • Select Start > Settings > • Select Start > Printers and Printers. Faxes. The Printers dialog box appears. The Printers and Faxes dialog box appears. 2. Right-click the printer you want to remove and select Delete. 3. Click Yes to delete the printer. 4.
3 Calibrating the Printer The KODAK Calibration Utility (calibration utility) allows the KODAK Photo Printer to produce the best possible color response. Printer calibration adjusts the response of the printer so that a specific data input value yields a specific color density output. When a printer is properly calibrated, it generates the correct density for each given data value. Your KODAK Photo Printer is shipped with default factory calibration values.
Calibrating the Printer 1. Select Start > Programs > KODAK Calibration Utility. The following dialog box appears. 2. Select Easy Cal > Begin. The following dialog box appears. 3. Click Proceed. The following dialog box appears.
Calibrating the Printer 4. Select your printer from the Printer Model list. • If the printer you want to calibrate is on the list, select it and go to Step 8. • If the printer you want to calibrate does not appear in the list, continue with Step 5. 5. Click Locate Export Modules Folder. A file selection dialog box appears. 6. Browse to C:/WINNT/Kodak/Plug-Ins (Printing) folder. NOTE: The exact path to the export module folder may differ depending on your operating system. 7.
Calibrating the Printer 10. Click Select Printer. The following dialog box appears. NOTE: The appearance of this dialog box may vary, depending on your printer setup and the media file you selected. 11. From the Printer ID: list, select your printer ID. NOTE: Click Blink to Identify to locate a specific printer if you have more than one printer. The Ready light on the operator panel of the printer will blink five times. NOTE: Click Update if you want to update the printer information on the dialog box.
Calibrating the Printer 14. Check that the printer setup listed is the printer setup you want to use for calibration. • If the printer setup listed is the correct printer setup for your printer, go to Step 19. • If you want a different printer setup than what is listed, continue with Step 15. 15. Click Change Setup. The following dialog box appears. NOTE: The appearance of this dialog box may vary, depending on your printer export module. 16. Click Select to change the media file for your printer.
Calibrating the Printer 20. Check that the Printer and Printer Setup information are correct. • If the information is not correct and you have more than one media file, click Back and go to Step 15. • If the information is correct, click Next to send the default table to the printer. NOTE: The previous table is overwritten. The following dialog box appears. 21. Click Printer Status to find out more information about your printer. The following dialog box appears.
Calibrating the Printer 22. Click OK to close the dialog box. 23. Click Print. The information is processed and the calibration test print is printed on the specified printer. Processing may take several minutes. The following dialog box appears. 24. Look at the test print and determine which cluster appears the most neutral (has the least amount of color). 25. Enter the number of the most neutral cluster in the Cluster Number box (in a range from 201-249). 26. Click Done.
Calibrating the Printer Uninstalling the Calibration Software You can remove the calibration software from your computer in two ways: • Select Start > Programs > KODAK Calibration Utility > Uninstall KODAK Calibration Utility and follow the directions to uninstall the software. • Select Start > Settings > Control Panel > Add/Remove Programs > KODAK Calibration Utility and follow the directions to remove the software.
Calibrating the Printer Error Message Description or Cause Possible Solution Cannot load DLLs. Insufficient There is not enough memory available • Close any other open programs to free up memory. memory. for the calibration software to load all • Reboot the computer then run only the the necessary DLLs. calibration software. Cannot load the file A file required by the calibration Uninstall then reinstall the calibration SDKColorMatch.dll. software is missing or corrupt. software.
Calibrating the Printer Error Message Description or Cause Possible Solution The printer is busy. The printer is not ready for calibration. The ribbon is advancing. The printer is not ready for calibration. The operator panel is in use. The printer is not ready for calibration. The printer is initializing. The printer is not ready for calibration. Paper error. The paper is empty or not loaded. • Wait a few minutes until the operator panel Ready light is illuminated.
Calibrating the Printer Error Message Description or Cause Possible Solution USB communication error. The software is unable to communicate with the printer. • Check the USB cable connection. • Replace the USB cable. • Try using a different USB port on the computer. • If the printer is connected through a USB hub, try connecting directly to the computer.
4 Operating the Printer Making Prints You make prints using photo printing software applications. For application-specific printing information, see the user’s guide or online Help for the software application. Handling and Storing Prints For best results: • Make sure hands are clean and free of food, oil, and grease. • Store prints in a cool, dry environment free of chemical contamination. • Store prints at temperatures below 72° F (25° C) for extended periods.
Operating the Printer Using Setup Mode to Review Printer Settings Use the operator panel to review printer settings in Setup mode. Printer settings are displayed here Kodak Photo Printer 6850 1,2 3 Paper Menu Advance Power Ready Error 4 Enter Paper Rewind/Clear 5 1. Press Menu to enter Setup Mode. 2. Press Menu repeatedly to scroll through the printer settings. 3. Press +/- to scroll through selections. 4. Press Enter to initiate an action or accept a change. 5. Press Clear to exit Setup Mode.
5 Maintaining the Printer To ensure good printer performance and high-quality prints, keep the printer and its environment clean and dust-free. Cleaning the Cabinet Clean the exterior cabinet and filter openings regularly to eliminate dust build-up and to prevent dirt from entering the printer. CAUTION: Never use abrasives or harsh chemicals to clean any part of the printer. Do not allow any foreign objects or liquids to fall or spill inside the printer. Fire or electric shock could result.
Maintaining the Printer In the United States for health, safety, and environment information, call 585-722-5151. Customers outside the U.S. can contact their local KODAK Service Representative. Cleaning the Thermal Head and Stripper Plate CAUTION: Fingerprints can damage the thermal head, which looks like a glass bar. Never touch it with your bare hands or fingers. 1. Make sure the power switch is turned off ( 90˚ ). 2. Slide the cover release toward you, then open the upper cover carefully.
Maintaining the Printer Cleaning the Platen Roller 1. Remove an alcohol pad from its packaging. Wipe the rubber section of Platen roller the platen roller with the pad. 2. Rotate the roller to clean the entire surface. 3. Allow the alcohol to dry completely (about five minutes) before you resume printing. Cleaning the Cleaning It is essential to keep the cleaning rollers clean to prevent dirt from transferring back onto the prints and to keep the printer operating correctly.
Maintaining the Printer 5. Close the upper cover by pressing on the center of the cover until it clicks in place. 6. Allow the alcohol to dry completely (about five minutes) before you resume printing.
6 Troubleshooting Resolving Potential Problems Problem Description or Cause Possible Solution Paper jam; error light is on, printer does not operate The paper is stuck in the printer. Clear the paper jam. See “Clearing a Paper Jam” on page 6-3. Prints have linear streaks The thermal head is dirty. Clean the thermal head. See “Cleaning the Thermal Head and Stripper Plate” on page 5-2. If the problem persists, the heating element may be damaged. Contact your KODAK Service Representative.
Troubleshooting Problem Description or Cause Possible Solution Insufficient Memory errors occur Your computer is low on RAM • Minimize the number of images that are open at the same time. on your computer (not on the and/or disk caching memory. printer) after making a substantial This can happen when you are • Purge the contents of the clipboard often. number of prints manipulating (rotating, • Close all applications except the photo scaling, retouching, etc.) printing software application.
Troubleshooting Clearing a Paper Jam If the Paper Jam message is displayed on the operator panel, there are two methods that you can use to try to clear the paper jam. Method 1 1. Press Paper Rewind until the Paper Empty message appears. Kodak Photo Printer 6850 Paper Menu Advance Power Ready Error Enter Paper Rewind/Clear 2. Press Paper Advance to re-load the paper into the printer.
Troubleshooting 5. Close the upper cover and turn on the printer. 6. Press Paper Rewind to rewind the paper into the printer. Kodak Photo Printer 6850 Paper Menu Advance Power Ready Error Enter Paper Rewind/Clear If the Paper Jam message still appears on the operator panel, press Paper Rewind again. 7. Open the upper cover and reload the ribbon. See “Loading the Ribbon” on page 1-5. 8. Close the cover. 9. Reload the paper. See “Loading the Paper” on page 1-9.
Appendix A: Important Printer Information System Requirements • Personal computer with MICROSOFT WINDOWS 2000 or MICROSOFT WINDOWS XP Operating System • Minimum 1.0 GHz PENTIUM III Microprocessor • Minimum 128 MB of RAM • Minimum 2 GB of available hard disk space NOTE: You may need up to 256 MB of RAM and 10 GB of hard disk space for acceptable performance with some imaging applications on high performance, multi-tasking operating systems. • USB High Speed (2.
Important Printer Information Printing time (after file download) 4 x 6 in. (10 x 15 cm) - 8 seconds 6 x 8 in. (15 x 20 cm) - 14 seconds Printer Supplies Paper and Ribbon Each Photo Print Kit contains the correct media set (roll-feed paper and ribbon) for your printer model. Photo Print Kits are sold separately. IMPORTANT: For best results, replace both the paper and ribbon at the same time.
Important Printer Information Thermal Printer Cleaning Kit Use the KODAK Thermal Printer Cleaning Kit when performing routine maintenance on the printer (see page 5-1). One Thermal Printer Cleaning Kit is included with your printer. KODAK Thermal Printer Cleaning Kit Catalog number 172-1117 Contents Individually packaged alcohol pads (10) CAUTION: Alcohol is a flammable liquid. It can cause eye irritation and dry skin.
Appendix B: Safety and Regulatory Information Important Safety Information CAUTION: Use of controls or adjustments, or performance of procedures other than those specified in this manual may result in injury and/or damage to the printer. • The power outlet should be easily accessible and installed near the printer. • Position the power cable so that it cannot be pulled on or tripped over. • Never allow the power cable to contact hot surfaces. • The power outlet must be grounded.
Safety and Regulatory Information Safety Labels Please observe the important safety warnings that are posted on the printer. P/N 2J5451 1641132182 CAUTION HOT SURFACE To avoid burns, use caution when closing the cover. CAUTION HOT SURFACE The thermal head becomes extremely hot during normal operation. Do not touch it. P/N 2J5452 1641132183 CAUTION SHARP OBJECTS The metal edges of the printer may be sharp.
Safety and Regulatory Information Regulatory and Safety Compliance Safety Complies with UL 60950 Third Edition—CAN/CSA C22.2 No. 60950 Third Edition EN 60950-1 IEC 60950 Tested for Norwegian IT Power systems 240V phase to phase Electromagnetic Compatibility (EMC) NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules.
Safety and Regulatory Information Noise Emission The operator-position noise emission value is less than 70 dB(A).* * Average value specified in accordance to JIS Z8731 Disposal This product contains a small amount of lead in the solder on the circuit boards. Disposal of this material may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities. In the USA, contact the Electronics Industry Alliance at www.eiae.org.
Index A air flow clearances, 1-2 C cabinet, cleaning, 5-1 cables connecting, 1-7 power, 1-7 USB, 1-8 calibrating the printer, 3-1 calibration errors, 3-8 calibration software installing, 3-1 uninstalling, 3-8 calibration utility, 3-1 checking paper status, 4-2 ribbon status, 4-2 cleaning cabinet, 5-1 cleaning rollers, 5-3 platen roller, 5-3 stripper plate, 5-2 thermal head, 5-2 cleaning rollers, cleaning, 5-3 clearing paper jam, 6-3 connecting cables, 1-7 contents, package, 1-1 D disposal, B-4 E electromagn
Index O online user guide, 1-11 operator panel error messages, 6-2 lights, 4-1 making a test print, 4-2 Paper Advance, loading paper, 1-10 printer settings, 4-2 Ready message, 4-2 setup mode, 4-2 ordering supplies, A-2 output tray See print catcher, 1-4 P package contents, 1-1 packing material, removing, 1-3 packing the printer, A-3 paper handling and storing, A-2 loading, 1-9 reordering, A-2 specifications, A-2 Paper Advance, operator panel, 1-10 paper jam, clearing, 6-3 paper status, checking, 4-2 platen
Index transporting the printer, A-3 trim tray, 1-4 troubleshooting clearing paper jam, 6-3 error messages, operator panel, 6-2 potential problems, 6-1 power interruption, 6-4 U uninstalling calibration software, 3-8 printer driver, 2-3 unpacking, 1-3 USB cable, connecting, 1-8 May 4, 2005 I-3
