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Safety User Precautions • Place the scanner on a sturdy, level work surface capable of supporting 5.5 kg (12 lbs). • Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use the scanner and power supply indoors in a dry location. • Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible. • Use only the power cord that was provided with the scanner.
EMC statements United States: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
INTRODUCTION 1-1 INSTALLATION 2-1 SCREEN DESCRIPTIONS 3-1 SCANNING PHOTOS 4-1 MAINTENANCE 5-1 ACHIEVING GOOD QUALITY IMAGES 6-1 TROUBLESHOOTING 7-1 APPENDICIES A&B
1 Introduction Contents Supporting documentation .............................................................. 1-2 Accessories..................................................................................... 1-2 What’s in the box ........................................................................... 1-3 Scanner components ......................................................................
Supporting documentation In addition to this User’s Guide the following documentation is also available. These documents are also available on the Installation CD. • Installation Guide — provides a step-by-step procedure for installing the scanner. • Reference Guide — provides easy visual steps for cleaning your scanner. Keep this guide close to the scanner so you can use it as an easy reference.
What’s in the box Before you begin open the box and check the contents: • • • • • • • • • • • • • • A-61601 June 2010 Kodak Picture Saver System Scanner Input tray Output tray Optional output tray kit Pre-separation pad, for use in document scanning Kodak Separation Module / for i1200/i1300 Series Scanners USB 2.
Scanner components Front view The illustration below shows the Kodak PS410 Scanner. All of the components of the Kodak PS810 Scanner are the same with the exception of the input tray. Input tray Scanner cover Function window Scroll button Tilt button Start button Standard output tray LED indicator Scanner cover — provides access to internal components; such as, the imaging area and the feed and separation modules. Tilt button — allows you to rotate the scanner into a downward position.
Input tray — holds photos or documents. The PS410 Scanner is shown in the above illustration. The PS810 Scanner (shown below) has a larger input tray and the ability to lock the side guides. To lock/unlock the side guides, move the lever to the Lock/Unlock position.
Inside view Side guides Paper path sensor Feed module cover Feed module Imaging area Paper present sensor Rollers Separation module Separation module release lever Gap release lever Scanner cover release lever Side guides — slide the guides back and forth to accommodate the size of photos you are scanning. The side guides for the PS810 Scanner look slightly different but perform the same functionality. Paper path sensor — tracks the movement of paper and photos through the scanner.
Rear view Power switch Power port USB port Flatbed port Security lock port Power switch — turns the scanner on and off. Power port — connects the power cord to the scanner. USB port — connects the scanner to the PC. Flatbed port — connects one of the optional flatbed accessories to the scanner. Security lock port — connects a security lock to the scanner (similar to the security lock port used for a laptop). You can purchase a standard security lock at an office supply store.
2 Installation Contents Installing the scanner ...................................................................... 2-1 Installation notes regarding Windows 7 and Windows XP.......... 2-2 Installing the Kodak Picture Saver System Software.................. 2-3 Output tray options ..................................................................... 2-4 Attaching the standard output tray .............................................. 2-4 Attaching the optional output tray kit ............................
Installation notes regarding Windows 7 and Windows XP Windows 7 If you are installing on Windows 7, the following message will be displayed after installing the software and turning on the scanner. This message is displayed because Windows 7 is looking for the drivers on the Internet at a Microsoft website even though the drivers are part of the Kodak Driver Software installation. This process can take several minutes.
Installing the Kodak Picture Saver System Software 1. Insert the Kodak Picture Saver System Software Installation CD in the CD-ROM drive. The installation program starts automatically. NOTE: If the installation does not auto start, access the drive where the CD is inserted and browse to the INSTALLSTW.exe file on the root directory of the CD. 2. Select Install Language. 3. Click Next when the Welcome screen is displayed. 4.
6. Picture Saver Scanning System installation includes a required Product Registration step. Product registration must be completed to use the Picture Saver Scanning System software application. An Internet connection is required to complete Product Registration. If you do not have an internet connection, contact Kodak Support (refer to Chapter 7, “Contact Information”). NOTE: You will need the scanner serial number for product registration.
Attaching the optional output tray kit The Kodak Picture Saver System Scanner is shipped with an optional output tray kit, which includes: an output tray extension and dangler. This output tray is optional but is recommended when scanning large stacks of photos or documents. dangler output tray extension To install the output tray kit: 1. Remove the standard output tray from underneath the scanner by pressing down on the two tabs and pulling the output tray out of position. 2.
3. Slide the output tray extension underneath the scanner platform along the center guide and push it back until it is securely in place. NOTE: If the clip is not installed you can install it by sliding it up into the scanner between the slots at the center of the scanner and snap it in place. Once the clip is installed, there is no need to remove it.
4. Snap the dangler onto the clip. 5. Slide the standard output tray along the rail underneath the output tray extension and push it back until it is securely in place.
Connecting the power cord and USB cable When the Picture Saver System Software has been installed, connect the power supply, power cord and USB cable to the scanner. Refer to the illustration below for making proper connections. Make sure the power outlet is located within 1.52 metres (5 feet) of the scanner and is easily accessible. 1. Select the appropriate AC power cord for your region from the supply of power cords packed with your scanner. 2. Attach the power cord you selected to the power supply.
Turning on the scanner 1. Press the button on the back of the scanner to the On (|) position. When you turn on the scanner, the LED indicator on the front of the scanner will flash as the scanner goes through a series of self tests. Please wait while the operating system synchronizes the scanner with the installed software. When the installation process is complete and ready to scan, the LED indicator will stop flashing and stay green. 2.
3 Screen Descriptions Contents Customer Order Information screen ............................................... 3-2 Scan Images screen ....................................................................... 3-3 Scan Viewer screen ........................................................................ 3-7 Scan Settings screen ...................................................................... 3-8 Enhance Picture screen................................................................
Customer Order Information screen When you launch the Picture Saver System Software, the Customer Order Information screen will be displayed. Customer Information Order # (required) — enter any text you want to add for your own reference or select a previous order by clicking on the drop-down arrow. This text is appended with the date and time for new orders. This is a required field. Up to 51 alphanumeric characters are allowed in this field.
Scan Images screen When you click Continue on the Customer Order Information screen, the Scan Images screen will be displayed. If you are re-opening an order, you may scan additional images or move to the next screen. Scan Settings — at the top of the Scan Images screen, the current Scan Settings are displayed. If these settings are not acceptable, you can change them by clicking the Settings button. For more information regarding these settings, see the section entitled, “Scan Settings screen”.
Settings — when selected, the Scan Settings screen is displayed which allows you to change the following settings: the batch scan mode, sharpen images, resolution and other settings. For more information regarding these settings see the section entitled, “Scan Settings screen”. Batch Information — these values will be 0 until a batch has been scanned. • Image: displays the number of the first image shown in the 16-Up Display window.
Scan Images screen (continued) When you click Batch Scan or Flatbed Scan on the Scan Images screen, fullsize 1-up images will be displayed in the Scan Viewer screen as the photos are being scanned. After the batch is scanned, the Scan Viewer screen will close and the photos will be rearranged and displayed in the order they were scanned. You can edit the entire batch or individual images, or scan another batch for that customer order. NOTE: To edit an individual image, click on the thumbnail.
Flatbed Scan — allows you to scan another photo from the flatbed. Image Cleaner Tool — when checked, the Picture Saver Scanning System will make every attempt to eliminate any streaks in the image during the scanning process. Applying the Image Cleaner Tool does not slow down the scanning process. Frequently, streaks in images are caused because the scanner has accumulated dust and dirt. Be sure your scanner is clean to help prevent streaks in images.
Scan Viewer screen When you click Batch Scan, Flatbed Scan, Redo Batch or Redo Flatbed Scan or Redo Scan, the Scan Viewer screen will be displayed. The screen will display images one at a time while scanning, then close automatically when scanning is completed. Pause Display/Continue Display — when selected, will hold the currently displayed image. When selected again, will refresh to the most recently scanned image. Return — returns to the Scan Images or Enhance Picture screen.
Scan Settings screen The Scan Settings screen allows you to change the default settings used in the scanning process. Scan as — select either Color or Grayscale. NOTE: Color scanning is recommended for most photos, including black and white and grayscale photos, so Retouch and Sharpen processing may be applied to the scanned images. Use Grayscale scanning for exception processing if color scan results are not what you desired.
Sharpen Images — sharpens the focus and edges of the scanned image. If this option is selected, all photos within the batch (the stack of photos to be scanned) will be sharpened unless the setting is changed again. For the Picture Saver Scanning System PS810 Scanner, sharpening is applied when the images are scanned instead of just after scanning is completed. The options are: • None: no sharpening will be done. This is the default. • Low: low amount of sharpening applied.
Enhance Picture screen When you click on a thumbnail on the Scan Images screen, the image will be displayed in the Enhance Picture screen. Original Image/Enhanced Image — the Original Image window displays the image as it was scanned. When you select one of the Enhanced Image icons (e.g., Rotate 90 degrees), the changes will be displayed in the Enhanced Image window. When you are finished, a message will be displayed asking if you want to save the changes. Return — goes back to the Scan Images screen.
Enhance Image icons Deletes the selected image. Replaces the current image with the rescanned images. If multiple photos are rescanned, the current image is replaced and the rescanned images are inserted in place into the order. If reverse scan order is turned on, then the image order will be reversed the same as a batch scan. When rescanning multiple images, either all of the rescanned images may be saved or none of the images.
Order Preview screen When you click Continue on the Scan Images screen, the Order Preview screen is displayed. This screen allows you to preview and modify your images before completing this customer order. By default, the maximum folder size is 550 MB for Kodak Picture CD, 650 MB for CDs and 4.4 GB for DVDs. If a customer order contains more images than can fit on the CD or DVD, multiple folders will automatically be created while scanning.
Preview Details screen When you click on a folder on the Order Preview screen, the Preview Details screen is displayed. This screen allows you to preview the photos within a selected folder and enhance them if necessary. 16-Up Display window — displays up to 16 images from the selected folder. Rotates the image 90 degrees counter-clockwise (left). Rotates the image 90 degrees clockwise (right). Rotates the image 180 degrees. (Available on the PS810 Scanner only.) Moves to the previous set of 16 images.
For two-sided scans, the back side image is automatically rotated with the same orientation as the detected orientation for the front side image. NOTE: Auto rotate is slower for grayscale images. Therefore, it is recommended that you scan black and white photos as color images and use grayscale scanning for exception processing if color scan results are not what you desired. This Folder — provides a summary of the images within this folder.
Order Summary & Creation screen When you click Continue on the Order Preview screen, the Order Summary and Creation screen is displayed. This screen allows you to finalize your order. Display window — displays the information previously entered on the Customer Order Information screen. It also provides the number of photos scanned and the total size of the images. If desired, you can change any customer information except the Order #. Finalize Order — completes this order.
Print Order Details: • if selected, allows you to print the order summary using the operating system’s Print dialog box. A message will be displayed asking if you want to start another scan session. • if not selected, a message will be displayed asking if you want to start another scan session. If you do not start another scan session, the application will close. If you do start another scan session, the Customer Order Information screen will be displayed.
• Remove Items: allows you to select files or folders to remove from the list of files and folders to burn. • Disc Label: defaults to the order number. You can change the default. Up to 32 characters are allowed in this field. • Close media: defaults to checked, which will finalize the CD/DVD to play in other PCs. • Eject when finished: if checked, will automatically eject the CD/DVD when burning is complete.
Burn Files tab • Destination drive: allows you to select the CD/DVD drive where you want to write your images to media. The media for the Burn Kodak Picture CD must be a Kodak Picture CD. • Files to burn: defaults to the Folder FD-01 when the completed order fits on one Kodak Picture CD. If more than one media is needed, then each folder in the order will be invoked separately for burning (FD-01, FD-02, etc.). The folders will all be burned to the Kodak Picture CD in \PICTURES.
4 Scanning Photos Contents Getting your scanner ready to scan ................................................ 4-1 Getting your photos ready to scan .................................................. 4-3 Handling guidelines......................................................................... 4-5 Scanning your photos .....................................................................
3. Adjust the side guides (by sliding them in or out) to accommodate the size of the photos you are scanning. 4. Adjust the input tray. If you have a PS410 Scanner, you can scan photos with the input tray open or closed. Feed your photos with the input tray open if you are scanning a batch of photos. Input tray - open position Input tray - closed position If space is limited and you want to close the input tray, you can easily feed photos one at a time.
5. Adjust the output tray (if you installed it) to accommodate your scanning needs. • The standard output tray can be positioned so it lies flat on the table. This position works well for scanning a few photos at a time. • The output tray can be extended to accommodate photos up to 14 inches in length. Getting your photos ready to scan 1. When organizing your photos for scanning, stack the photos so the edges are aligned and centered in the input tray.
NOTE: If you want to keep your photos in a specific order, do the following: Take your photos and place them face up on the table. Take the first batch from the top of this stack and place them face up in the scanner. Select Batch Scan. When the stack is completely scanned and the scanner has stopped, place another stack in the scanner and select Batch Scan.
Handling guidelines Before scanning a batch of photos, review the following guidelines to save time and improve efficiency. Refer to Chapter 6, Achieving Good Quality Images for detailed information regarding photo handling and the importance of scanner cleanliness. • Handle photos with care! Be sure your hands are clean or wear clean white cotton gloves. Avoid touching the photographic surface.
Scanning your photos Before you begin, be sure the Picture Saver System Scanner is on and in the Ready state and the USB software dongle is inserted in a USB port on your PC. 1. Double-click on the Picture Saver System Software shortcut on the desktop, or select Start>Programs>Kodak>KODAK Picture Saver System>Picture Saver System PS410 or PS810. A splash screen will be displayed while the system initializes; then the Customer Order Information screen will be displayed. 2.
4. Select Continue. The Scan Images screen will be displayed. The Scanning Completed button will be active if the order already contains photos to allow you to proceed to the following screens. 5. Place a batch of photos in the scanner’s input tray (for a Batch Scan) or as a single photo on the flatbed platen (for a Flatbed Scan). Be sure the photos you want to scan are facing up properly.
6. Select Image Cleaner Tool if you want the scanner to attempt to eliminate any streaks in the image after scanning. 7. Click Settings if you want to change any of the default scan settings (i.e., mode, resolution, sharpen images, etc.). NOTE: You can change the settings anytime before starting a Batch or Flatbed scan. 8. Click Batch Scan or Flatbed Scan. The message Scanner lamps are warming may be displayed. Scanning will start when the lamps are ready (usually within a few seconds).
When the Scan Viewer screen is closed, the Scan Image screen will be displayed. 9. If you do not need to make any changes and are finished scanning all photos in this customer’s order, click Scanning Completed. 10. If you want to scan more photos, make enhancements, etc. these options are available: • If you want to scan another batch of photos for this order, place more photos in the input tray and click Batch Scan.
• Redo scan may be used to replace a multi-feed image with images from multiple photos. 11. Make any desired changes, then click Continue. The message Are you done scanning this order? will be displayed. 12. Click Yes. The Order Preview screen will be displayed. 13. Select the folder that you want to preview.
The Preview Details screen will be displayed. 14. From the Preview Details screen you can make any final changes. When finished, click Continue. The Order Preview screen will be displayed. 15. If you want to review the contents of the folder one more time before finishing your order, select the desired folder, otherwise, click Continue.
The Order Summary & Creation screen will be displayed. 16. Verify that all the information in the order summary is complete. Edit customer information if desired. • If you want to print the order summary, check the Print Order Details check box. When you click Finalize Order, the Print dialog box will be displayed allowing you to print the order summary.
• If you want to burn a data CD or DVD, click Burn CD/DVD and make your selections on the Burn CD/DVD screen. • If you want to burn a Kodak Picture CD, click Burn Kodak Picture CD and make your selections on the Burn CD/DVD screen. • If you want to Copy your order to another location, click Copy to to select the desired destination. When you are finished, the message Do you want to start a new Kodak Picture Saver System Scan Session? will be displayed. 17. If you want to start a new scan session, click Yes.
5 Maintenance Contents Opening the scanner cover............................................................. 5-1 Cleaning procedures....................................................................... 5-2 Cleaning the rollers ................................................................... 5-2 Cleaning the separation module................................................. 5-3 Cleaning the feed module .......................................................... 5-4 Vacuuming the scanner................
Cleaning procedures Your scanner needs to be cleaned periodically. If your photos do not feed easily, if several photos feed at the same time or if streaks appear on your images, it is time to clean your scanner. The section entitled, “Supplies and consumables” at the end of this chapter provides a listing of the supplies required to clean your scanner. IMPORTANT: Use only non-flammable cleaners such as those provided through Kodak Parts Services. Do not use household cleaners.
Cleaning the separation module The separation module should be removed from the scanner for best cleaning results. 1. Push the separation module up to snap out and lift it out of position. 2. Manually rotate and wipe the separation module tires with a roller cleaning pad. 3. Inspect the separation module. If the separation module tires show signs of wear or damage, replace the tires or the separation module. See “Replacement procedures” for more information. 4.
Cleaning the feed module • When removing or cleaning the feed module, it may be easier to access the feed module if you remove the input tray. To remove the input tray, gently push the input tray to the left or right to release the pin from the slot, and lift it out of position. • Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 1. Pull against the raised edge of the feed module cover and lift it up and out of position.
2. Rotate the feed module forward and push it to the left to lift it out of position. 3. Manually rotate and wipe the feed module tires with a roller cleaning pad. 4. Inspect the feed module. If the feed module tires show signs of wear or damage, replace the tires or the feed module. See the “Replacement procedures” for more information. 5. Using a vacuum or cleaning pad, remove dust and debris from the feed module area.
6. Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position. Be sure the gears are aligned and it snaps into place. Roll the feed module back into place. 7. Reinstall the feed module cover by aligning the tabs with the slots and pushing it back into position until it snaps into place. Vacuuming the scanner Before cleaning the imaging area, it is suggested that you vacuum the inside of the scanner to remove any dust and debris. Cleaning the imaging area 1.
Running a transport cleaning sheet 1. Remove the wrapping from the Transport Cleaning Sheet. 2. Adjust the side guides to fit the cleaning sheet. 3. Place a transport cleaning sheet in the input tray (adhesive side facing you) in portrait orientation. 4. Using your scanning application, scan the transport scanning sheet. 5. After the transport cleaning sheet is scanned, turn it over (adhesive side facing the input tray) and scan it again. 6.
Replacement procedures Kodak Scanners use replaceable tires that can feed a wide range of document types, sizes and thicknesses. Tire life and performance will vary based on the customer’s document set, the frequency of cleaning the paper path and tires, and following the recommended schedule for changing tires. Nominal tire life is approximately 60,000 to 125,000 photos/pages. Usage figures are not guaranteed.
2. Holding onto the separation module, rotate the release lever back so you can access the separation roller. CAUTION: Use caution as the release lever is spring-loaded and will snap back if you do not hold it in place. 3. Remove the separation roller from the separation module housing. 4. Remove each tire by sliding the tire off the core. 5. Install each new tire by gently pulling it over the core. IMPORTANT: Do not overstretch the tire, it may tear. 6.
Replacing the preseparation pad If you have the optional document separation module for the Kodak Picture Saver System Scanner and if you need to install or replace the pre-separation pad, follow these steps. 1. Remove the separation module from the scanner by following the steps previously described in “Replacing the separation module and tires”. 2. Hold the separation module in both hands and locate the two side tabs which protrude slightly from the back of the separation module. 3.
Replacing the feed module and tires NOTE: The paper present sensor is located to the left of the feed module. Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 1. Push against the raised edge of the feed module cover and lift it up and out of position. 2. Rotate the feed module forward and push it to the left to lift it out of position.
3. Remove each core assembly by lifting up and out of position and slide each tire off of the core. 4. Install each new tire by gently pulling it over the core and replace the core assembly in the feed module. NOTE: You may need to slide the shaft to the right or left so the core fits properly within the feed module housing IMPORTANT:Do not overstretch the tire; it may tear. 5. Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position.
Adjusting the preseparation roller tension If you are experiencing multi-feeds or document jams, it may be necessary to adjust the pre-separation roller tension. 1. Remove the separation module from the scanner by following the steps described previously in “Replacing the separation module and tires”. 2. Locate the spring on the separation module. 3. Lift the spring from the holder and move it to the left or right as desired to adjust the tension. 4.
6 Achieving Good Quality Images Contents Scanning environment .................................................................... 6-1 Handling photographs..................................................................... 6-1 Keeping your scanner clean ........................................................... 6-3 Photo scanning ............................................................................... 6-4 Streak removal .............................................................................
• Adhesives — sticky substances such as glue and other albumrelated adhesives on photos, can be transferred to the imaging area of the scanner. Remove the adhesive with appropriate cleaners. Photos with adhesive substances can also be scanned from the Kodak A3 or A4 Flatbed Accessory thus preventing these substances from gathering in the scanner. • Uncurling photos — photos that have significant curl may not transport effectively through the scanner.
Keeping your scanner clean For best scanning results it is suggested that you frequently perform a quick cleaning sequence in between your routine, thorough cleaning procedures. This level of cleaning can be done frequently, perhaps as often as every 100 prints or when streaks appear on an image(s). Refer to Chapter 5, Maintenance for detailed cleaning procedures. To do a quick cleaning: 1. Open the scanner cover and look at the imaging area for any noticeable dust particles. 2.
Photo scanning For the best scanning results the following is suggested: • Place your photos face-up in the input tray. This orientation minimizes scratching of the print emulsion. • The Kodak Picture Saver System Scanner is shipped with the Kodak Separation Module / for i1200/i1300 Series Scanners and with the pre-separation pad un-installed.
Banding Banding can occur when photos are curled in landscape orientation and fed through the scanner. If you experience an issue with curled photos that generate horizontal bands on images, it is suggested that you rotate the photos by 90 degrees and feed the photos in the scanner so the curl is not in the direction of the transport. This may eliminate or minimize the banding. NOTE: It is suggested that you feed photos top first to minimize banding in light areas at the top of photos.
7 Troubleshooting Contents Problem solving .............................................................................. 7-1 Installation issues............................................................................ 7-3 Application issues ........................................................................... 7-3 Application configuration................................................................. 7-4 Data removal...............................................................................
Problem Possible Solution Scanner will not scan/feed photos Make sure that: • the power cord is plugged securely into the back of scanner and the wall outlet. • the power supply, green LED is lit. • the power switch is on. • the wall outlet is not defective (call a licensed electrician). • the PC was restarted after installing the software. • photo(s) is making contact with the feed rollers.
Installation issues • Unless you changed the default at installation, scanned images can be found at C:\Scanned_Pictures. These images can now be handled in a variety of ways: uploaded to a photo management system, burned to CD/DVD, printed, emailed, etc. • The Picture Saver Scanning System uses Microsoft .NET Framework 2.0. If .NET Framework 2.0 is not installed on the PC, it will be installed during installation.
Conflicts with other applications Some image viewers and backup programs that monitor the hard drive for new image files may access files in the output folder while in use by the Picture Saver Scanning System. This may cause functions (Retouch, Rotate and Auto-Rotate) to not work properly. Turn off watched folder and backup synchronization functionality for other image products when scanning photos or uninstall the products. The HP TouchSmart Cyberlink Media Library Service (CLMLSvc.
CD/DVD burning An administrator may provide CD/DVD burning permissions for limited user rights. To reach appropriate group permissions panel in Window XP: 1. Click Start. 2. Click Run. 3. Type gpedit.msc. 4. Click OK. 5. In the Group policy interface, expand Computer Configuration, expand Windows Settings, expand Security Settings, expand Local Policies and double-click Security Options. 6. Set Devices: Restrict CD-ROM access to locally logged-on user only to Enabled. 7.
Error codes Use the table below as a guide to check possible solutions to problems you may encounter when using the Kodak Picture Saver Scanning System. Error Code Message Description Access to destination folder XXXX could not Verify that there is a valid Target_Path for the scanned be set exiting the application. photos in the PrintScan.ini file. Burn CD/DVD and Burn Picture CD buttons Run as Administrator or have the administrator give are disabled. limited rights users permission to burn CD/DVDs.
Error Code Message Description 4000 CD/DVD burning is not supported • Run as Administrator or have the administrator give limited rights users permission to burn CD/DVDs. Refer to Chapter 7, Application Configuration. • Verify a CD/DVD burner is installed on the PC. 4001 Please install Windows Feature Pack for Storage. Reinstall the Kodak Picture Saver Scanning System. Refer to Chapter 2, Installation. 4002 Delegate Function error. Reinstall the Kodak Picture Saver Scanning System.
Error Code Message Description 6017 Please check if the correct USB license dongle has been inserted in your PCs USB port. If this error persists, please contact support with error code 6017. Verify that the supplied USB software dongle is plugged into a USB 2.0 port on the PC. 6XXX Please check if the correct USB License Verify that the supplied USB software dongle is plugged dongle has been inserted into your PCs USB into a USB 2.0 port on the PC port.
LED codes Following is a listing of the codes that may be displayed in the Function window. When an error occurs, the red indicator will blink and a number is displayed in the Function window. Code Problem Remedy E0 USB cable is not Be sure the USB cable is securely connected or the connected to the scanner and PC or undevice drivers have not install and re-install the device drivers. recognized the scanner. E1-E5 Scanner failure Turn the scanner off, then on again.
Appendix A Specifications This appendix provides scanner specifications and system requirements. Scanner Type/Speed Kodak PS810 Scanner — a duplex scanner which provides scanning at up to 65 4x6 photos per minute in color at 300 dpi in landscape mode. Kodak PS410 Scanner — a duplex scanner which provides scanning at up to 30 4x6 photos per minute in color at 300 dpi in landscape mode.
Power Consumption Scanner Off mode: <4 watts Running: <46 watts Power Consumption with A3 Flatbed Off mode: <6 watts Running: <65 watts Power Consumption with A4 Flatbed Off mode: <6 watts Running: <57 watts Acoustic Noise (Sound Pressure level) Operating: less than 58 dB(A) Off mode: less than 30 dB(A) Bundled Software Kodak Picture Saver System Software SmartTouch Functionality System requirements Following is the minimum recommended system configuration to run the Kodak Picture Saver Scanning
Appendix B Warranty - US and Canada only Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
How to obtain Limited Warranty service Kodak Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s Guide will answer most of the technical questions the end user might have regarding proper installation, operation and maintenance of the product. However, should additional technical support be required, you may visit our website at: www.Kodak.
On-site service For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and logged. An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located within the contiguous forty-eight (48) United States, in certain areas of Alaska and Hawaii, and if there are no security, safety or physical requirements that would restrict the Field Engineer’s access to the scanner.
Contacting Kodak For Information on Kodak Scanners: Website: www.Kodak.com/go/docimaging For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak holidays. Phone: (800) 822-1414 For Technical Documentation and FAQ’s available 24 hours a day: Website: www.Kodak.com/go/docimaging For Service Program Information Website: www.Kodak.
