Instruction manual

7-8 A-61601 June 2010
Error Code Message Description
6017 Please check if the correct USB license
dongle has been inserted in your PCs USB
port. If this error persists, please contact
support with error code 6017.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC.
6XXX Please check if the correct USB License
dongle has been inserted into your PCs USB
port. If this error persists, please contact
support with error code 6XXX.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC
7000 Please check if WIBU runtime has been
installed. WIBU runtime (WkRuntime.exe)
can be found on the CD provided with the
Kodak scanner.
Contact Kodak Service.
7001 License .dat file not found. Please contact
support with error code 7001.
Contact Kodak Service.
8001 Profile error. Please verify that scanner
default profile settings have not been
altered. If this error persists, please contact
support with error code 8001.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
8002 Scanner name not found. Please verify that
scanner default profile settings have not
been altered. If this error persists, please
contact support with error code 8002.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
9001, 9002,
9003
TWAIN drivers could not be started. Please
retry. If this error persists, please contact
support with error code 900X.
Reinstall the Kodak Picture Saver Scanning System.
Refer to the section entitled, “Installing the Kodak driver
software” in Chapter 2.
9004 Could not find a Kodak scanner. Be sure that the Picture Saver System Scanner is
attached, turned on and the green LED is on and steady.
If the error persists, contact Kodak Service.
9005 Please check if scanner is available to
Kodak Picture Saver System.
Verify that the Picture Saver System Scanner is
connected and powered on. If the error persists, contact
Kodak Service.
9006, 9007,
9008, 9010
Could not connect to the scanner. Please
retry. If this error persists, please contact
support with error code 900X.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
9009 Could not get the image from the scanner.
Please retry. If this error persists, please
contact support with error code 9009.
Contact Kodak Service.
9011 Could not run the scanner. Please retry. If
this error persists, please contact support
with error code 9011.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
9XXX Could not connect to scanner. Please retry. If
this error persists, please contact support
with error code XXXX.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC.