Instruction manual

A-61601 June 2010 7-9
LED codes Following is a listing of the codes that may be displayed in the Function
window. When an error occurs, the red indicator will blink and a number
is displayed in the Function window.
NOTE: The numbers 1-9 may be displayed when the scanner’s LED is
green. These are not error codes; they are Function numbers
used together with the Scroll and Start buttons and Smart
Touch functionality.
Contact information 1. Visit www.Kodak.com/go/disupport to obtain the most current phone
number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner serial number.
• Computer configuration.
• Software application you are using.
Code Problem Remedy
E 0 USB cable is not
connected or the
device drivers have not
recognized the
scanner.
Be sure the USB cable is securely
connected to the scanner and PC or un-
install and re-install the device drivers.
E 1 - E 5 Scanner failure Turn the scanner off, then on again.
Restart the scanning application and try
again. If the problem persists, contact
Kodak Service.
E 7; E 8
E 6 Scanner cover open Close the scanner cover.
E 9 Document jam Open the scanner and remove any
paper in the paper path.