Introduction Operator’s Guide Thank you for purchasing the Kodak Professional 8670 PS thermal printer (8670 printer). This printer is a thermal dye diffusion device with superior printing speed. It contains a 133 MHz MIPS processor, has a resolution of 300 pixels per inch (ppi), and prints a three-color page in about 75 seconds. Printed images are high-contrast and long lasting. Kodak Ektatherm XtraLife ribbon (available in three-color or black) applies a coating that protects images from fingerprints.
Media and Image Size Operator’s Guide The printer can print on the following sizes and types of Kodak Ektatherm XLS print paper and transparency material. Printing Guide Refer to “Kodak thermal paper types, sizes, and image size” for illustrations of the maximum image size for each. Color Management Media and Image Sizes Calibration Paper/Transparency Size Maximum Image Size Catalog Numbers 8.5 x 11 (216 x 279 mm) - A paper and transparency material 8.0 x 8.
Operator’s Guide Media and Image Sizes Paper/Transparency Size 9.5 x 14 (241 x 358 mm) - paper only —Photographic grade —Commercial grade —Publication grade Maximum Image Size 8.
Interfaces Operator’s Guide Standard communication ports are provided. In addition, the optional Kodak network interface card lets you tie your printer into networks using Ethernet cabling. Printing Guide The following interfaces are provided with the printer. • IEEE-1284 Parallel Color Management • SCSI Calibration The following Ethernet interfaces are provided by the 10/100 MB network interface card.
Printing Software Operator’s Guide The printing software developed for the 8670 printer is based on highquality Kodak photographic printing methods. The color-rendering processes that evolved are highly sophisticated. Using the drivers and the export module allows you to access advanced printing options based on Kodak color science. Printing Guide The printing software is provided for use with the following operating systems: • Windows 3.
• Macintosh System 7.5.
Setting up the Printer Operator’s Guide This chapter explains how to set up the printer.
Finding a Location for the Printer Operator’s Guide As you look for an appropriate location for the printer, keep the following guidelines in mind. Refer to “Site Specifications” for requirements. Printing Guide • Allow two inches (about 5 cm) on all sides of the printer for easy access. Color Management • Place the printer so that air flow is not blocked. • Airborne dirt particles can cause image quality problems.
Unpacking the Printer Operator’s Guide The following items are included with the printer. If any are missing, contact your dealer.
To unpack the printer: Operator’s Guide 1. Remove the printer from the shipping carton. CAUTION: The printer is heavy. We recommend that two people lift and carry it. 2. Remove the printer from the plastic bag. Printing Guide Color Management 3. Remove the shipping tape from the printer cover.
4. Carefully pull out the shipping pins. Operator’s Guide Printing Guide Color Management shipping pins Calibration CAUTION: Remove the shipping pins before you use the printer. IMPORTANT: Save the packaging and the shipping pins in case you need to ship the printer.
Cleaning the Print Head Operator’s Guide To avoid lines or streaks in your prints, clean the print head before using it for the first time and whenever you replace the ribbon. If your site is particularly dusty, you may need to clean the head more often. Printing Guide CAUTION: Always use the cleaning pad provided with the ribbon spool to clean the print head. Color Management Never rub or wipe anything across the thermal head accept when cleaning it. To clean the print head: Calibration 1.
2. Remove the supply spool, and wrap it tightly upward. Remove the take-up spool. DO NOT touch the ribbon. Operator’s Guide Printing Guide take-up spool Color Management Calibration supply spool Network Interface Guide 3. Remove both spools, and stand them upright on a freshly cleaned surface.
4. To clean the print head, first use the water pad and then use the alcohol pad. With each pad, wipe along the heater line four times: – Wipe the full length of the glass area (always in one direction). – Use a clean part of the pad for each wipe. – Apply firm, even pressure. Operator’s Guide Printing Guide Color Management – Wipe the metal roller bar and rod as shown. metal roller bar Calibration Network Interface Guide 4x rod AVOID METAL EDGE! 5. Allow the glass area to dry for about two minutes.
Loading the Ribbon Operator’s Guide The ribbon provides dyes for printing images. The three-color ribbon contains three dye patches: yellow, magenta, and cyan. Each three-color ribbon contains enough dye to make 100 prints, except the three-color, oversize, extra-life ribbon contains enough dye to make 85 prints. Printing Guide Color Management The four-color ribbon contains four dye patches: yellow, magenta, cyan, and black. Each four-color ribbon contains enough dye to make 85 prints.
Handling the Ribbon Operator’s Guide • Hold the ribbon spools by the ends to avoid fingerprints. Fingerprints on the ribbon web severely reduce image quality. • Wear lint-free gloves when working with the ribbon. Printing Guide • Do not expose the ribbon to direct sunlight, extreme heat, dust, or liquids. Color Management • Leave the printer cover closed except when you need to access the inside of the printer.
Loading the Ribbon into the Printer Operator’s Guide The ribbon fits easily in the printer. There is only one way to correctly place the spools. Follow these steps to load a ribbon: IMPORTANT: Hold the ribbon spools by the ends to avoid fingerprints. Also, wear lint-free gloves when handling ribbon spools. 1. Remove the old ribbon spools, and dispose of them. 2. Clean the print head. Refer to “Cleaning the Print Head” for instructions. 3. Remove the new ribbon spools from the box.
7. Hold the supply spool so that the adhesive strip on the ribbon is facing you and the bar code is on the left. Operator’s Guide Printing Guide Color Management Calibration Network Interface Guide 8. Push the left side of the supply spool into the left side of the bottom spool holder. (The holders are spring loaded.
9. Match the notches in the supply spool with the notches on the right spool holder. 10. Insert the right side of the supply spool into the holder. Operator’s Guide Printing Guide 11. Remove the tape from the adhesive strip. Color Management Calibration Network Interface Guide Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer tape 12. Hold any excess ribbon behind the adhesive strip.
13. Pull the ribbon up carefully, and stick the adhesive onto the take-up spool. Operator’s Guide Printing Guide Color Management take-up spool Calibration adhesive NOTE: Keep the ribbon as straight as possible. 14. Smooth the ribbon over the adhesive strip.
15. Wind the take-up spool away from you several times. The first full set of dye patches is not used for printing. Operator’s Guide 16. Close the printer cover.
Media Operator’s Guide Handling Media Printing Guide When handling paper and transparencies, follow these guidelines: • Hold the paper by the edges to avoid fingerprints which reduce print quality. Color Management • Handle the package of paper with the cardboard stiffener sheets in place. Calibration • Keep the bottom stiffener board in place when handling stacks of media to avoid fingerprints on the printing surface. Network Interface Guide • Do not use wet or damaged stock.
Loading Media Operator’s Guide Thermal media—paper and transparencies—come in various sizes. Refer to “Working with Media” for complete information about types and sizes of media. Printing Guide The paper tray adjusts to the size of the media you want to load. Do not force media that is too long or wide into the tray. Color Management IMPORTANT: Use only trays designed for the Kodak Professional 8670 thermal printer.
2. Press and hold the tabs that come through the top of the lid and then remove the lid. Operator’s Guide Printing Guide Color Management Calibration Network Interface Guide 3. Make sure the media size settings on the tray match and that they are correct for the media you are going to load. If necessary, adjust the settings as follows: – Look through the opening on the side of the tray at the sensor label. This label shows the current media size setting.
– Move the media-length slider on the inside of the tray until the desired size appears in the opening. Operator’s Guide Printing Guide Color Management Calibration Network Interface Guide – Make sure the tabs in the media-length stop (the piece that fits against the installed media) are inserted in the correct slots on the bottom of the tray. For example, if you set the media-length slider at 8.5 x 12, insert the tabs in the 8.5 x 12 slots.
4. Remove the media from the package. Leave the blue stiffener sheet on the bottom of the stack in place. IMPORTANT: Handle the media by the edges to avoid fingerprints on the top sheet. 5. If you are loading paper, place the paper, logo side up, in the tray. CAUTION: If you are loading transparencies , place the stack into the tray with the orientation notch on the lower right side and the blue stiffener sheet on the bottom.
Make sure the front corners of the stack are under the triangular metal tabs. Operator’s Guide Printing Guide Color Management Calibration Network Interface Guide 6. Put the lid back on. Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer 7. Make sure the latches on the sides of the tray lock into place in the lid. Slide the tray into the printer until it locks into place. 8.
Putting the Dust Cover On Operator’s Guide To help prevent dirt-related problems, keep the plastic dust cover in place when you are using the printer. Printing Guide Attach the dust cover to the printer in the first slot from the left and the second slot from the right.
Connecting the Cables Operator’s Guide You must provide the necessary interface cables. Three power cords (North America/Japan, Europe Continental, and Australia) are included. If you are using the printer outside of these areas, you may need to purchase a power cord. Printing Guide Color Management Standard communication ports are provided. Ethernet ports are in place if the optional network interface card is installed.
The submini 50-pin (Female) SCSI II ports can be used for printing. A 50-pin submini SCSI II terminator is included with the printer. Operator’s Guide Ethernet 10BaseT/100BaseTX (RJ45) ports are active if the optional network interface card is installed. Printing Guide If the optional network interface card is installed, Ethernet cabling is used. Refer to the Network Interface Guide.
Connecting a Parallel Cable Operator’s Guide To attach a parallel (Centronics) cable: 1. Make sure your computer is turned On and the printer is turned Off. 2. Connect the female end (no pins) of the cable to the printer’s parallel port. Printing Guide Color Management Calibration Network Interface Guide Parallel port parallel port 3. Connect the 25-pin end of the cable to the computer’s parallel port. 4. Connect the power cord. 5. Press the power switch on the side of the printer to turn it on.
Connecting a SCSI Cable Operator’s Guide To connect a SCSI cable: 1. Make sure that both the printer and the computer are turned Off. Printing Guide 2. To change the SCSI ID, refer to “About Specifying Port Information”. 3. Connect and secure the SCSI cable to one of the SCSI ports. Color Management Calibration Network Interface Guide SCSI ports 4. Connect and secure the SCSI terminator to the open SCSI port (or to the last device when daisy-chaining multiple devices.) 5. Connect the power cord. 6.
Checking and Changing Printer Settings Operator’s Guide Before you make a test print, the last step in setting up the printer, make sure that the printer settings are correct for the media you just loaded. Printing Guide This section describes only how to check and set the media options. For complete information about printer settings, refer to “Working With the Printer Settings”.
Changing the Media Settings Operator’s Guide Changing the Media Type The printer has three media type settings: Paper, Transparency, and Draft. (The faster draft setting lets you proof your transparencies.) The Paper setting is the factory default. Printing Guide If you loaded transparencies in the paper tray, you must change the media type to transparency to print a test print. Do the following steps to change the media type to Transparency: Color Management Calibration 1.
9. Press Setup/Select to choose the desired media type. The default media type has an asterisk (*) next to it. The asterisk indicates which option is selected. Operator’s Guide Printing Guide 10. Press Cancel until TYPE:EXIT appears. 11. Press Setup/Select to exit MEDIA TYPE. Color Management 12. Press Cancel until MEDIA: EXIT appears. 13. Press Setup/Select to exit MEDIA mode. Calibration 14. Press Cancel until DEFAULTS: EXIT appears. 15. Press Setup/Select to exit DEFAULTS mode.
2. Press Print to scroll down (or Cancel to scroll up) through the settings until SETUP:DEFAULTS appears. Operator’s Guide 3. Press Setup/Select to access the DEFAULTS options. Printing Guide 4. Press Cancel until DEFAULTS:MEDIA appears. 5. Press Setup/Select to access the DEFAULTS MEDIA option. Color Management 6. Press Cancel until DEFAULTS:MEDIA COLOR appears. 7. Press Setup/Select to access the MEDIA COLOR options. The default media type, STANDARD, has an asterisk (*) next to it.
About Printer Initialization Operator’s Guide When you turn the printer on, it takes up to a minute for the printer to initialize (start up and perform a self check).
If the Printer Does Not Initialize Operator’s Guide If the printer fails to initialize, the message ENGINE READY appears on the panel. Turn the printer Off and then back On. If the ENGINE READY message appears again, turn off both the printer and the computer. Disconnect all cables from the printer, except the power cable. Turn on the printer. If the ENGINE READY message appears again, call for service. If the ENGINE READY message is cleared, then the problem could be in the cable connections.
Making a Test Print Operator’s Guide Making a test print helps you verify proper printer setup and operation, and confirms print quality. Printing Guide To make a test print: Color Management 1. Make sure that READY appears on the display panel. 2. Press Print on the display panel. It takes less than three minutes to make a test print. While the image is being processed and printed, the messages PROCESSING:TEST PRINT and PRINTING appear on the display panel.
What’s Next? Operator’s Guide Install the CD that came with the printer to install the printing software.
Operating the Printer Operator’s Guide This chapter provides the information you need to operate the 8670 printer.
Looking at the Display Panel Operator’s Guide The printer panel is shown below. Printing Guide Power Color Management Error Calibration Print Network Interface Guide Cancel scroll Setup/Select The following two indicator lights show the status of the printer: • Power light—illuminates when the printer is turned On . • Error light—illuminates when an error occurs. A message describing the error appears in the display panel. The light remains on until you respond to all messages.
Messages appear on the display panel one line at a time. Messages longer than 16 characters are divided into 16-character alternating sections. Types of messages are: Operator’s Guide Printing Guide • Printer status messages—show the size of the media in the paper tray and the type of ribbon that is loaded. This information displays when the printer is idle. Color Management • Job-related messages—show status of the job closest to completion.
Use the Print button as follows: Operator’s Guide • To reprint a valid job that is still in the image buffer. NOTE: If you press Print when there is a valid job still in the image buffer (indicated by an asterisk on the right side of the display panel when READY is displayed), the last page printed will print again. If an asterisk is not displayed, a test print is generated. Printing Guide Color Management • To generate a test print when the printer is idle. • To begin printing after a mismatch occurs.
Working With the Printer Settings Operator’s Guide You view and change the printer settings using the printer’s Setup mode. Printing Guide The following table lists the printer settings and options and describes each option. It also shows the factory default for each setting.
Operator’s Guide Printer Settings Setting Port (IPX) Port (TCP/IP) Options Factory Default Description Printing Guide 802.2, 802.3, SNAP, ETHERNET 2, AUTOSELECT Specifies the framing type the printer should expect. AUTOSELECT Fill in IP Address in following format: Sets up the Internet address of the printer within a TCP/IP network. 000.000.00 0.000 Calibration Network Interface Guide Color Management nnn.nnn.nnn.nnn Port (SCSI) Target ID 0 - 7 Specifies the printer’s SCSI address.
Operator’s Guide Printer Settings Setting Defaults (Media color) Options Photographic, Commercial, Publication Description Media color choices allow you to print proofs that approximate the color and hue of the final press stock. Factory Default Standard Color Management • Select Standard to print on standard white stock. Calibration • Select Commercial to simulate collateral applications. Network Interface Guide • Select Publication to simulate magazine applications.
Operator’s Guide Printer Settings Setting Options Description Status (Version) Version, Version HW • Select Version to display the printer software version. • Select Version HW to display the printer hardware version. Status (Counts) Paper, Trans, Total • Select Paper to display the number of paper pages that have been printed. • Select Trans to display the number of transparency pages that have been printed. • Select Total to display the Total number of pages that have been printed.
Working in Setup Mode Operator’s Guide To enter Setup mode: Press Setup/Select while the printer is idle. To scroll through the settings: Press Print to scroll up, Cancel to scroll down. You scroll through the settings continuously. Printing Guide To select an option: When you find the setting whose options you wish to view, press Setup/Select . An asterisk (*) next to an option means it is selected. Color Management To exit setup mode: Select SETUP:EXIT.
About Specifying Port Information Operator’s Guide The options you select must match your host computer settings. The following PORTS submenus are available when a network interface card is installed: Printing Guide • PORTS:IPX—lets you specify the framing type to expect when using Novell Netware Color Management • PORTS:TCP/IP—lets you enter the Internet address of the printer network interface card within a TCP/IP network Calibration For complete information, refer to the Network Interface Guide.
Working with Media Operator’s Guide This section describes the media—paper and transparency material— used with the printer. It also lists handling and storage guidelines. Printing Guide Thermal paper looks and feels like photographic paper, but it is not light sensitive. The back is imprinted with the Kodak logo. The paper is shipped in 100-sheet packages. Color Management CAUTION: Use only media designed for use in the 8670 Printer. Using other materials may cause printer problems.
The following table lists each paper type and size, lists which ribbons you can use with each time, and shows the maximum image size for each paper type. Kodak thermal paper types, sizes, and image size Type of Paper Kodak Ektatherm XLS print paper / photographic grade CAT No. 861 4364 CONTENTS Paper Size Type of Ribbon 8.5 x 11 (216 x 279 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 163 0474 Kodak Ektatherm XLS black ribbon / XtraLife media CAT No.
Operator’s Guide Kodak thermal paper types, sizes, and image size Type of Paper Kodak Ektatherm XLS print paper / photographic grade CAT No. 881 6514 CONTENTS Paper Size Type of Ribbon 8.27 x 11.69 (210 x 297 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 163 0474 Kodak Ektatherm XLS black ribbon / XtraLife media CAT No. 857 0152 Kodak Ektatherm XLS three-color ribbon / XtraLife media / CMY CAT No. 807 6135 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal paper types, sizes, and image size Type of Paper Kodak Ektatherm XLS print paper / photographic grade CAT No. 868 4623 CONTENTS Paper Size Type of Ribbon 8.5 x 12 (216 x 307 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 163 0474 Kodak Ektatherm XLS black ribbon / XtraLife media CAT No. 857 0152 Kodak Ektatherm XLS three-color ribbon / XtraLife media / CMY CAT No. 807 6135 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal paper types, sizes, and image size Type of Paper Kodak Ektatherm XLS print paper / photographic grade CAT No. 875 1596 CONTENTS Paper Size Type of Ribbon 8.27 x 12 (210 x 307 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 163 0474 Kodak Ektatherm XLS black ribbon / XtraLife media CAT No. 857 0152 Kodak Ektatherm XLS three-color ribbon / XtraLife media / CMY CAT No. 807 6135 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal paper types, sizes, and image size Type of Paper Kodak Ektatherm XLS print paper / photographic grade CAT No. 856 5699 CONTENTS Paper Size Type of Ribbon 8.5 x 14 (216 x 358 mm) Kodak Ektatherm XLS oversize three-color ribbon / CMY CAT No. 821 4082 Kodak Ektatherm XLS oversize three-color ribbon / XtraLife media / CMY CAT No. 801 3716 Kodak Ektatherm XLS black ribbon / XtraLife media CAT No. 857 0152Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal paper types, sizes, and image size Type of Paper Kodak Ektatherm XLS print paper / photographic grade CAT No. 807 5640 CONTENTS Paper Size Type of Ribbon 8.27 x 14 (210 x 358 mm) Kodak Ektatherm XLS oversize three-color ribbon / CMY CAT No. 821 4082 Kodak Ektatherm XLS oversize three-color ribbon / XtraLife media / CMY CAT No. 801 3716 Kodak Ektatherm XLS black ribbon / XtraLife media CAT No. 857 0152 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal paper types, sizes, and image size Type of Paper Kodak Ektatherm XLS print paper / photographic grade CAT No. 867 7759 commercial grade CAT No. 158 1198 publication grade CAT No. 881 1663 CONTENTS Paper Size Type of Ribbon 9.5 x 14 (243 x 358 mm) Kodak Ektatherm XLS oversize three-color ribbon / CMY CAT No. 821 4082 Kodak Ektatherm XLS oversize three- color ribbon / XtraLife media / CMY CAT No. 801 3716 Kodak Ektatherm XLS black ribbon / XtraLife media CAT No.
The following shows the sizes and maximum image size for Kodak Ektatherm XLS transparency material. The table also shows which ribbons can be used with each size of transparency material. Kodak thermal transparency material, sizes, and image size Transparency Material Kodak Ektatherm XLS transparency material CAT No. 852 6618 CONTENTS Size Type of Ribbon 8.5 x 11 (216 x 279 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 887 3945 Kodak Ektatherm XLS black ribbon / XtraLife media* CAT No.
Operator’s Guide Kodak thermal transparency material, sizes, and image size Transparency Material Kodak Ektatherm XLS transparency material CAT No. 850 3005 CONTENTS Size Type of Ribbon 8.27 x 11.69 (210 x 297 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 887 3945 Kodak Ektatherm XLS black ribbon / XtraLife media* CAT No. 857 0152 Kodak Ektatherm XLS three-color ribbon / XtraLife media / CMY* CAT No. 873 3925 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal transparency material, sizes, and image size Transparency Material Kodak Ektatherm XLS transparency material CAT No. 853 4059 CONTENTS Size Type of Ribbon 8.5 x 12 (216 x 307 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 163 0474 Kodak Ektatherm XLS black ribbon / XtraLife media* CAT No. 857 0152 Kodak Ektatherm XLS three-color ribbon / XtraLife media / CMY* CAT No. 807 6135 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal transparency material, sizes, and image size Transparency Material Kodak Ektatherm XLS transparency material CAT No. 871 7001 CONTENTS Size Type of Ribbon 8.27 x 12 (210 x 307 mm) Kodak Ektatherm XLS three-color ribbon / CMY CAT No. 163 0474 Kodak Ektatherm XLS black ribbon / XtraLife media* CAT No. 857 0152 Kodak Ektatherm XLS three-color ribbon / XtraLife media / CMY* CAT No. 807 6135 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal transparency material, sizes, and image size Transparency Material Kodak Ektatherm XLS transparency material CAT No. 852 9679 CONTENTS Size Type of Ribbon 8.5 x 14 (216 x 358 mm) Kodak Ektatherm XLS oversize three-color ribbon / CMY CAT No. 821 4082 Kodak Ektatherm XLS oversize three-color ribbon / XtraLife media / CMY* CAT No. 801 3716 Kodak Ektatherm XLS black ribbon / XtraLife media* CAT No. 857 0152 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Operator’s Guide Kodak thermal transparency material, sizes, and image size Transparency Material Kodak Ektatherm XLS transparency material CAT No. 861 0651 Size Type of Ribbon 8.27 x 14 (210 x 358 mm) Kodak Ektatherm XLS oversize three-color ribbon / CMY CAT No. 821 4082 Kodak Ektatherm XLS oversize three-color ribbon / XtraLife media / CMY* CAT No. 801 3716 Kodak Ektatherm XLS black ribbon / XtraLife media* CAT No. 857 0152 Kodak Ektatherm XLS four-color ribbon / CMYK CAT No.
Printing from Computer Applications Operator’s Guide You print through your applications using the printing software or the export module that came with the printer. Printing Guide • For application-specific printing information, refer the User’s Guide for the application. Color Management • For information about printing with the 8670 printer, refer to the Printing Guide . Calibration The time it takes to print an image depends on the application and on the type of image being printed.
Scheduling Jobs Operator’s Guide The number of jobs that can be queued to the printer at once depends on the memory available in the printer. If large files are sent, fewer jobs can be processed. Installing additional memory in the printer increases the number of jobs that can be processed at the same time. Printing Guide If the printer is on a network, the network configuration affects job scheduling. When on a network, the printer polls the ports in a round robin manner.
Handling and Storing Prints and Transparencies Operator’s Guide The image stability of thermal prints depends on factors such as temperature, relative humidity, and exposure to light or to biological or chemical contaminates. Using XtraLife ribbon increases print shelf life. Printing Guide Your thermal images will last a long time if you handle and store them as described below. Color Management • Handle prints as little as possible.
Cleaning the Printer Operator’s Guide To help ensure good printer performance and high-quality output, make sure the printer’s operating environment is clean and dust free. Printing Guide Clean the printer regularly as described below. Before you begin, turn the printer Off and unplug it. Color Management • Clean the thermal head when you load a new ribbon or if you notice image quality problems.
Keeping the Printer in Good Working Order Operator’s Guide To keep the printer in good working order: Printing Guide • Keep the printer clean. Keep the surrounding area vacuumed and litterfree. • Protect the printer from tobacco smoke, dust, sand, and liquid spills. Color Management • Do not place objects on top of the printer. • Do not keep anything under the printer. Doing so may block the fan on the bottom of the printer.
Troubleshooting Operator’s Guide This chapter describes the problems you may occasionally have with the Kodak Professional 8670 PS thermal printer. It also tells how to solve these problems.This chapter contains the following sections.
Error Messages and How to Resolve Them Operator’s Guide Error messages indicate that a problem has occurred. More than one problem can occur at a time. However, only one error message appears at a time. Messages related to high priority problems are displayed before lower priority ones. Printing Guide Color Management You must resolve problems in the order in which they appear. For example, a CLOSE COVER message may appear. After you close the cover, a paper mismatch message may appear.
Machine Generated Error Codes Operator’s Guide The following are machine generated error codes: Printing Guide Error Codes Error Code 500 501 Description Possible Solution There is no receiver at the lead edge sensor when expected 1. Verify that the correct media and ribbon are loaded. 2. Clean the sensor. Refer to “Cleaning the Sensors”. 3. If the error persists, call for service.
Operator’s Guide Error Codes Error Code Description Possible Solution 600 - 603 There is a controller PROM or board failure 608, 609, 60A, 60C There is a problem with the thermal head/cable, or the controller printed circuit board 610 There is a problem with the LCD or the controller printed circuit board 618, 60B There is a problem with the EPROM or the thermal head 700 The inboard thermal head position sensor #2 is open 701 The inboard thermal head position sensor #2 is blocked 702 The ou
Operator’s Guide Error Codes Error Code Description 708 The donor patch sensing emitters are not sensing the donor 709 The donor sensors are not stable 710 - 712 The DSP line time response times out 718 Possible Solution 1. Turn the printer Off. 2. Disconnect all cables except the power cable. 3. Turn the printer On . 4. If the error: • persists, call for service. • clears, the computer, cabling or software could be causing the problem.
Operator’s Guide Error Codes Error Code Description Possible Solution 740 - 742 There is a problem with the program PROMS or the controller printed circuit board 748, 749, 74A - 74D There is a PHM failure 750 - 756 Unexpected write from DSP 757 There is a DSP set verify failure 1. Turn the printer Off. 2. Disconnect all cables except the power cable. 3. Turn the printer On . 4. If the error: • persists, call for service. • clears, the computer, cabling or software could be causing the problem.
When Mismatches Occur Operator’s Guide Mismatches result from differences in requested ribbon type, media type, or media size and the media resident in the printer. Printing Guide Ribbon Type Mismatch If the print job specifies a ribbon type that is not loaded, a mismatch occurs. Ribbon mismatches result from: • Lamination differences (for example, XtraLife ribbon is requested but is not loaded).
Receiver Type Mismatch Operator’s Guide If the print job specifies a media type that is not loaded (for example, paper is requested but transparency material is loaded), a mismatch occurs. You have three choices: Printing Guide • Load the correct media type. • Press Print to override the error without changing the media type. Color Management IMPORTANT: Printing without loading the correct media type may result in poor color reproduction. Calibration • Press Cancel to cancel the job.
If the Printer is Not Operating Correctly Operator’s Guide You may be able to identify or correct problems yourself. Follow the instructions for the problem you have, and make a test print to see if the problem is resolved. Use the following list to correct the problem. If the problem persists, service is required. Refer to “Getting Additional Help”. to do this.
Clearing the Paper Path Operator’s Guide Paper may occasionally jam in the printer. Jams are typically identified by a CLEAR PAPER PATH or CHECK TRAY message. Printing Guide To clear the paper path: Color Management 1. Open the printer cover. Calibration Network Interface Guide NOTE: An automatic locking feature prevents you from opening the cover during printing. If you cannot open the cover, turn the printer Off, wait until the mechanisms are quiet, then turn the printer On .
2. If media is in the paper path, gently pull it up and out of the printer. Then close the printer cover. Operator’s Guide Printing Guide Color Management Calibration Network Interface Guide 3. If media is jammed in the paper tray area, remove the paper tray. Look through the tray insertion slot into the tray area.
4. Gently remove any jammed media from the paper tray area. Operator’s Guide Printing Guide Color Management Calibration Network Interface Guide NOTE: If you cannot remove the media, service is required. Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer 5. Slide the tray back into the printer.
Cleaning the Pick Rollers Operator’s Guide If the paper is not picked from the tray properly, the pick rollers may be dirty. Use two water pads and a pad holder to clean the rollers. Printing Guide To clean the pick rollers: Color Management 1. Remove the water pad from the packet and fold it in half. Calibration Network Interface Guide 2. Insert the pad into the pad holder slot. About 1 inch of the pad should extend from the top, as shown.
NOTE: The posts are on the bottom of the pad holder. Operator’s Guide Printing Guide Color Management 3. Wrap the longer end of the pad around the pad holder and insert it into the other pad slot. Calibration Network Interface Guide Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer 4. Pull the edge of the pad to tighten it. 5. Repeat steps 1 - 4 for the other end of the pad holder. 6. Remove the paper tray from the printer.
7. Remove the cover from the tray. Operator’s Guide 8. Remove the media and blue stiffener sheet from the tray. Printing Guide 9. Set the media on a freshly cleaned surface. 10. Insert the prepared pad holder into the paper tray. NOTE: The posts on the bottom of the pad holder fit into the holes near the front of the paper tray. Color Management 11. Load the paper tray back into the printer. Calibration 12. Press Print to make a test print. 13.
Cleaning the Sensors Operator’s Guide IMPORTANT: Before cleaning, turn the printer Off. Follow these steps to clean the five ribbon sensors in the printer. Printing Guide 1. Locate the two sensors on top of and in the center of the print head. They are visible behind the ribbon. 2. Remove the ribbon. Calibration 3. Wipe the sensors with an alcohol pad. 4. Replace the ribbon. 5. To locate the next two sensors, look above where a finished print comes out for a steel plate with fringe.
Repacking the Printer Operator’s Guide If you need to ship the printer, pack it as follows: Printing Guide 1. Remove the media from the paper tray. Pack the paper tray in its original box. 2. Open the printer cover. Then remove the ribbon spools. Discard them or store them in their original box. Calibration CAUTION: Insert the pins as described. 3. Insert the shipping pins as follows: Network Interface Guide – Insert the left pin through the seventh slot from the left.
4. Push the pins until the ends protrude about 1 1/2 inches from the slot. Operator’s Guide Printing Guide Color Management Calibration Network Interface Guide 5. Close the printer cover.
6. Put appliance filament tape over the cover of the printer. The tape must cover the latch and run down both sides of the printer all the way to the bottom. Operator’s Guide Printing Guide Color Management shipping tape Calibration Network Interface Guide 7. Put the printer in its original plastic bag to keep it clean during shipping. 8. Pack the printer in its original box.
Getting Additional Help Operator’s Guide Your Kodak dealer is the best source for information about your printer and about purchasing supplies and accessories. Printing Guide In addition, technical support is also available on Kodak’s Web site at www.kodak.com. Call 1-800-23kodak (1-800-235-6325) from 9:00 a.m. to 8:00 p.m., Eastern Standard Time, on regular business days. Color Management Help numbers for the Asia/Pacific and European regions are listed below.
Operator’s Guide Country CONTENTS Country code Helpline number Belgium 32 02/2632400 Denmark 45 43/717111 Finland 358 France 33 1/4989-0083 Germany 49 0711/406-5561 Italy 39 02/66028454 Netherlands 31 03405/99704 Norway 47 02/818181 Spain 34 91/6267100 Sweden 46 08/58023663 UK 44 044261122 Ext.
Operator’s Guide CHANGE RIBBON Possible Cause Printing Guide Possible Solution The supply spool is empty. Change the Ribbon. Refer to “Loading the Ribbon”. The ribbon’s bar code cannot be read. Check that the bar code is legible. If the message persists, service is required. The wrong type of ribbon is loaded. Load the correct type of ribbon. Refer to “Loading the Ribbon”.
Operator’s Guide CHECK TRAY Possible Cause Possible Solution The tray is empty. Load paper or transparencies. Refer to “Loading Media”. The tray is inserted improperly. 1. Remove the paper tray. 2. Insert the paper tray, making sure it is seated correctly. There is a paper jam in the tray area. Clear the paper path. Refer to “Clearing the Paper Path”. Check the level of the paper. The maximum number of sheets is 100. Check for dirty pick rollers. Clean the pick rollers.
Operator’s Guide CLEAR PAPER PATH Possible Cause A paper jam occurred. Possible Solution Clear the paper path. Refer to “Clearing the Paper Path”.
Operator’s Guide CLEAR RIBBON JAM Possible Cause The ribbon is jammed, possibly by a paper jam. CONTENTS INDEX Possible Solution Press Cancel to eject the paper. If the message persists: 1. Clear the paper jam. Refer to “Clearing the Paper Path”. 2. If necessary, clear the ribbon jam. 3. Close the cover. 4. Remove the paper tray. 5. Clear the paper from the tray area. 6. Insert the tray. 7. Turn the printer Off and then back On . If the message still persists, service is required.
Operator’s Guide CLOSE COVER Possible Cause The printer cover is open. Possible Solution Printing Guide Close the cover.
Operator’s Guide INSERT TRAY Possible Cause The paper tray is not in place. Possible Solution Check that the paper tray is inserted and seated correctly.
Operator’s Guide LOAD PAPER/ LOAD TRANSPARENCY Possible Cause Printing Guide Possible Solution The tray is empty. Load the type of media requested. The wrong size media is loaded. Load the correct size media. Paper is loaded and transparency was requested, or vice versa. Load the type of media requested. Calibration Media is not being picked up from the tray. Clean the pick rollers. Refer to “Cleaning the Pick Rollers”. Network Interface Guide Media is jammed in the printer.
Operator’s Guide LOAD RIBBON Possible Cause The ribbon type that is loaded does not match the ribbon type requested. Possible Solution Load the type of ribbon that was requested.
Operator’s Guide Printer does not turn on Possible Cause Possible Solution The printer power is not on. Check that the power switch is in the “I” position. Cables and cords are not connected securely. Check that the cables and cords are connected properly.
Operator’s Guide Printing takes much longer than usual Possible Cause Possible Solution Printing Guide The image file size may be larger than usual and may therefore take longer to process. Wait a few minutes. Printer is too warm. 1. Turn the printer off for 10 minutes to let it cool. 2. Consider moving the printer to a location where the temperature is lower.
Operator’s Guide Nothing happens when a job is sent Possible Cause Possible Solution Job is processing Wait to see if the job is still processing. Printer settings 1. Try printing a file that you have printed previously. 2. Verify all export module or printer driver settings. 3. Check communication settings for compatibility between printer and host. Printer connections CONTENTS 1. Disconnect the cable from the printer and try a test print. 2. If the problem persists, service is required.
White marks Operator’s Guide • white lines run lengthwise on prints Printing Guide • white or colored speckles or spots on prints Color Management Possible Cause Dust or dirt has caused contamination. Possible Solution 1. Check that the media in the tray is clean and streak-free. 2. Check that the ribbon is clean. 3. Clean the print head. 4. If the problem persists, service is required.
Operator’s Guide Multicolored spots appear on the prints Possible Cause Dirt or dust has caused contamination. Possible Solution 1. Clean the printer and the surrounding area. 2. Move the printer away from room ventilation ducts or open doors.
Smudges, smears and fingerprints Operator’s Guide Irregularly shaped and colored areas appear on the prints. Printing Guide Possible Cause Fingerprints or other oils have contaminated the paper or ribbon. Possible Solution Handle media and ribbon carefully. Refer to “Handling the Ribbon” and “Working with Media”. Color Management Use only Kodak Ektatherm XLS XtraLife color ribbon.
Printer initializes, but does not enter the READY state Possible Cause Loose connections. Possible Solution 1. Disconnect and reconnect the interface cable. 2. Restart the printer. 3. If the problem persists, service is required.
Operator’s Guide Paper does not feed Possible Cause Paper load, stiffener, or tray. Possible Solution 1. Remove sheets with irregularities. 2. Reduce the size of the stack of media in the paper tray. 3. Check that the blue stiffener sheet is at the bottom of the paper tray. 4. Check the paper tray.
Printer does not respond when you press buttons Possible Cause Printer conditions Possible Solution 1. 2. 3. 4. Make sure that the cover is closed. Remove and reinsert the paper tray. Restart the printer. Check that the printer is in READY mode.
Site Specifications Operator’s Guide Printer Specifications Printing Guide Printer dimensions Color Management Width: 16.6 inches (43.2 cm) Depth (with tray inserted): 21 inches (52.7 cm) Calibration Height: 12 inches (30.5 cm) Network Interface Guide Printer weight 57 lbs (24.9 kg) Space Requirements Minimum space required with tray inserted: Width: 17 inches (43.2 cm) Depth: 24 inches (61 cm) Height: 12 inches (30.
Height: 20.25 inches (52.
Operator’s Guide Operating Environment Ambient operating temperature: 59˚ to 86˚F (15˚ to 30˚C) Printing Guide Relative humidity: 20 to 76% Color Management Power Requirements Calibration Voltage/frequency Network Interface Guide US/Canada 90 to 250v/47 to 60Hz Europe 220/50Hz Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer UK 240/50Hz Power consumption 250 watts maximum CONTENTS INDEX SEARCH HELP
Accessories Operator’s Guide This chapter lists the accessories and supplies available for the Kodak Professional 8670 PS thermal printer and how to order them. Printing Guide Accessories Color Management Printer accessories are listed below. Purchase these items through your printer dealer or distributor. Catalog Number Accessory Kodak Professional 8670PS 10/100 network interface card 844 5074 Kodak A, 8.5, adjustable tray 843 5109 KodakA4, 8.27, adjustable tray 168 9702 Kodak 9.
Supplies Operator’s Guide To order the following supplies, contact Kodak Parts Services at 1-800-431-7278.
Ribbons Operator’s Guide The ribbons available for the 8670 printer are listed below. Purchase ribbons through your printer dealer or distributor. Printing Guide Maximum Image Size Ribbon Type Catalog Number Kodak Ektatherm XLS three-color ribbon 8 x 10 163 0474 Kodak Ektatherm XLS oversize three-color ribbon 8.5 x 12 821 4082 Kodak Ektatherm XLS three-color ribbon / XtraLife media / CMY 8 x 10 807 6135 Kodak Ektatherm XLS black ribbon / XtraLife media 8.
Paper Operator’s Guide The paper available for the 8670 printer is listed below. Purchase paper through your printer dealer or distributor. Paper is shipped in 100-sheet packages. Printing Guide Color Management Kodak Ektatherm XLS print paper Catalog Number Size Photographic grade 8.5 x 11 (216 x 281 mm) 861 4364 Photographic grade 8.5 x 12 (216 x 307 mm) 868 4623 Photographic grade 8.5 x 14 (216 x 358 mm) 856 5699 Photographic grade 8.27 x 11.
Transparency Material Operator’s Guide The transparency sizes available for the printer are listed below. Purchase transparency material through your printer dealer or distributor. Transparency material is shipped in 100-sheet packages. Printing Guide Kodak Ektatherm XLS transparency material Color Management Catalog Number Size For use with the Kodak A adjustable tray 8.5 x 11 (216 x 281 mm) 852 6618 Calibration For use with the Kodak A adjustable tray 8.
Customizing the Printer Operator’s Guide Adding Memory to the Printer Printing Guide You can purchase and install SIMMs to increase memory in the printer. NOTE: The 8670 printer comes with 48 MB of factory-installed memory. Color Management The benefits of having additional memory are: Calibration • You may increase the speed at which images are processed. • You can download more fonts with PostScript language jobs.
Preparing to Install a SIMM Operator’s Guide To prepare to install a SIMM: Printing Guide 1. Turn Off and unplug the printer. Color Management Calibration Network Interface Guide 2. Attach the wrist portion of a static strip to your wrist. Attach the other end of the strap to the metal plate on the back of the printer.
CAUTION: Use a grounding strap to prevent static discharge from damaging the printer. Operator’s Guide Printing Guide Color Management Calibration 3. Using a Phillips-head screwdriver, remove the five screws on the plate at the lower portion of the back of the printer. Network Interface Guide Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer NOTE: There are ten screws on the back of the printer.
4. Grasp the two black handles on the metal plate, and slowly pull the drawer out.
Installing the SIMM Card Operator’s Guide To install and seat the SIMM: Printing Guide 1. Locate the SIMM receptacles on the left side of the drawer. Color Management Calibration Network Interface Guide 2. Hold the SIMM at a 45˚ angle and position the bottom of the SIMM in the first empty receptacle next to the other installed cards.
3. Gently tilt the SIMM back so that it is upright and snaps into place in the clips on each side of the receptacle.
Finishing the Installation Operator’s Guide To finish the installation: 1. Grasp the black handles on the back of the printer and slide the drawer in. Printing Guide Color Management Calibration Network Interface Guide Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer 2. Replace the five screws that you removed. 3. Plug in the printer and turn it On. 4. Verify that the Power light on the display panel is lit.