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Safety User Precautions • Place the scanner on a sturdy, level work surface capable of supporting 5.5 kg (12 lbs). • Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use the scanner and power supply indoors in a dry location. • Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible. • Use only the power cord that was provided with the scanner.
EMC statements United States: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
INTRODUCTION 1-1 INSTALLATION 2-1 SCREEN DESCRIPTIONS 3-1 SCANNING PHOTOS 4-1 MAINTENANCE 5-1 ACHIEVING GOOD QUALITY IMAGES 6-1 TROUBLESHOOTING 7-1 APPENDICES A-C
1 Introduction Contents Supporting documentation .............................................................. 1-2 Accessories..................................................................................... 1-2 What’s in the box ........................................................................... 1-3 Scanner components ...................................................................... 1-4 Thank you for purchasing a Kodak Picture Saver Scanning System PS50.
Supporting documentation In addition to this User’s Guide the following documentation is also available. • Installation Guide — provides a step-by-step procedure for installing the scanner. • Reference Guide — provides easy visual steps for cleaning your scanner. Keep this guide close to the scanner so you can use it as an easy reference. The following guide is for advanced users: • Smart Touch User’s Guide — provides information and procedures on how to use Smart Touch functionality.
What’s in the box Before you begin open the box and check the contents: • • • • • • • • • • A-61760 September 2012 Kodak Picture Saver System Scanner Pre-separation pad, for use in document scanning Kodak Picture Saver Standard Separation Module USB 2.
Scanner components Front view The illustration below shows the PS50 Scanner. Input tray Scanner cover Function window Start button Output tray Scroll buttons Scanner cover — provides access to internal components; such as, the imaging area and the feed and separation modules. Input tray — holds photos or documents. Function window — displays numbers 1 through 9 indicating Smart Touch tasks (i.e., Color PDF, Black and White PDF, etc.).
Inside view Side guides Paper path sensor Feed module cover Closed imaging area Feed module Open imaging area Paper present sensor Separation module Rollers Separation module release lever Gap release lever Scanner cover release lever Side guides — slide the guides back and forth to accommodate the size of photos you are scanning. Paper path sensor — tracks the movement of paper and photos through the scanner.
Rear view Power port USB port Routing channel Security lock port Power switch Power port — connects the power to the scanner. USB port — connects the scanner to the PC. Routing channel — allows you to secure the USB cable and power cord to protect them when the scanner is moved. Security lock port — connects a security lock to the scanner (similar to the security lock port used for a laptop). You can purchase a standard security lock at an office supply store.
2 Installation Contents Installing the scanner ...................................................................... 2-1 Installation notes ......................................................................... 2-2 Installing the Kodak Picture Saver System Software.................. 2-2 Connecting the power cord and USB cable ................................ 2-4 Turning on the scanner ................................................................... 2-5 Starting the application software ............
Installation notes Windows 7 If you are installing on Windows 7, the following message may be displayed after installing the software and turning on the scanner. • Click on the Skip obtaining driver software from Windows Update link. Installing and/or upgrading the Kodak All In One Home Center Software on the same PC with the Kodak Picture Saver System Application may remove the PS50 registry entries. This will prevent the Kodak Picture Saver System Application software from running.
Several progress messages will be displayed. NOTES: • When installing on Windows Vista or Windows 7, you may be prompted to allow sections of the installer to run. Select Run to install. • If the correct version of .NET Framework is not installed, a message box will be displayed stating that it is being installed. This installation can take several minutes. • If the correct version of Microsoft C++ redistributable runtime library is not installed, a message will be displayed to install the software.
Connecting the power cord and USB cable When the Picture Saver System Software has been installed, connect the power supply, power cord and USB cable to the scanner. Refer to the illustration below for making proper connections. Make sure the power outlet is located within 1.52 metres (5 feet) of the scanner and is easily accessible. 1. Select the appropriate AC power cord for your region from the supply of power cords packed with your scanner. 2. Attach the power cord you selected to the power supply.
7. Secure the power cord and USB cable into the routing channel on the back of the scanner. Turning on the scanner 1. Press the button on the back of the scanner to the On (|) position. When you turn on the scanner, the LED indicator on the front of the scanner will flash as the scanner goes through a series of self tests. Please wait while the operating system synchronizes the scanner with the installed software.
Starting the application software 1. Turn on any Kodak flatbed accessories before starting the application. 2. Double-click on the application shortcut on your desktop or select Start>Programs>Kodak>KODAK Picture Saver System>Picture Saver System PS50. The Customer Information screen will be displayed. Exiting the application software 2-6 • Click the Exit icon in the lower right-hand corner on most screens or click the Close box in the upper right-hand corner.
3 Screen Descriptions Contents Customer Order Information screen ............................................... 3-2 Scan Images screen ....................................................................... 3-3 Photo Selector screen..................................................................... 3-7 Scan Viewer screen ........................................................................ 3-9 Scan Settings screen ....................................................................
Customer Order Information screen When you launch the Picture Saver System Software, the Customer Order Information screen will be displayed. Customer Information Order # (required) — enter any text you want to add for your own reference or select a previous order by clicking on the drop-down arrow. This text is appended with the date and time for new orders. This is a required field. Up to 51 alphanumeric characters are allowed in this field.
Scan Images screen When you click Continue on the Customer Order Information screen, the Scan Images screen will be displayed. Scan Settings — at the top of the Scan Images screen, the current Scan Settings are displayed. If these settings are not acceptable, you can change them by clicking the Settings button. For more information regarding these settings, see the section entitled, “Scan Settings screen”. 16-Up Display window — displays up to 16 images at a time within the active folder.
Image Cleaner Tool — when checked, the Picture Saver System will make every attempt to eliminate any streaks in the image during the scanning process. Applying the Image Cleaner Tool does not slow down the scanning process. Frequently streaks in images are caused because the scanner has accumulated dust and dirt. Be sure your scanner is clean to help prevent streaks in images. NOTE: The Image Cleaner Tool is not applied to flatbed scans and front side scans.
Scan Images screen (continued) When you click Batch Scan or Flatbed Scan on the Scan Images screen, full size 1-up images will be displayed in the Scan Viewer screen as the photos are being scanned. After the batch is scanned, the Scan Viewer screen will close and the photos will be rearranged and displayed in the order they were scanned. You can edit all images in the batch or individual images or scan another batch and continue scanning. NOTE: To edit an individual image, click on the thumbnail.
Batch Scan — allows you to scan another batch of photos into the same order # from the Kodak Picture Saver System Scanner. Flatbed Scan — allows you to scan another photo from an attached Kodak A3 or Legal Flatbed Accessory. Image Cleaner Tool — when checked, the Picture Saver Scanning System will make every attempt to eliminate any streaks in the image during the scanning process. Applying the Image Cleaner Tool does not slow down the scanning process.
Photo Selector screen If you have the Kodak Photo Selector Accessory, when you click Flatbed Scan or Redo Flatbed Scan the Photo Selector screen will be displayed. NOTE: This option must be enabled on the Scan Settings screen. See the section “Scan Settings screen” later in this chapter for more information. If you do not have this accessory, skip this section and go to the next section entitled, “Scan Viewer screen”.
Blue selection frame — outlines the borders of a photo after scanning. When you click on an individual image selection, the blue selection frame will turn yellow and the Delete button will become active. Yellow selection frame — when you click on an individual image selection, the blue selection frame will turn yellow and the Delete button will become active. You can use the yellow selection frame to straighten an image after scanning and resize or crop an image.
Scan Viewer screen When you click Batch Scan, Flatbed Scan, Redo Batch or Redo Flatbed Scan or Redo Scan, the Scan Viewer screen will be displayed. The screen will display images one at a time while scanning, then close automatically when scanning is completed. Pause Display/Continue Display — when selected, will hold the currently displayed image. When selected again, will refresh to the most recently scanned image. Stop Scanner — when selected, scanning will stop.
Scan Settings screen The Scan Settings screen allows you to change the default settings (as shown) that are used in the scanning process. Scan as — select either Color or Grayscale. NOTE: Color scanning is recommended for most photos, including black and white and grayscale photos, so KODAK Perfect Touch and Sharpen processing may be applied to the scanned images. Use Grayscale scanning for exception processing if color scan results are not what you desired.
Resolution — allows you to select the dots per inch (dpi), which affects the size of the image. The options are: 300, 600 and 1200 dpi. The default is 300 dpi. In most cases, 300 dpi is sufficient. Selecting 600 dpi or 1200 dpi increases scanning and processing time. Compression — select one of the compressions settings. Best is the default. • Best — optimum compression, best image quality. Creates a smaller file size than Superior. Select Best if you want standard size reprints of scanned image files.
Enhance Picture screen When you click on a thumbnail on the Scan Images screen, the image will be displayed in the Enhance Picture screen. Original Image/Enhanced Image — the Original Image window displays the image as it was scanned. When you select one of the Enhanced Image icons (e.g., Red Eye), the changes will be displayed in the Enhanced Image window. When you are finished with the current image, a message will be displayed asking if you want to save the changes.
Enhance Image icons Delete — deletes the selected image. Redo Scan — replaces the current image with the rescanned images. If multiple photos are rescanned, the current image is replaced and the rescanned images are inserted in place into the correct order. If reverse scan order is turned on, then the image order will be reversed the same as a batch scan. When rescanning multiple images, you may save all of the rescanned images or none of the images.
Order Preview screen When you click Continue on the Scan Images screen, the Order Preview screen is displayed. This screen allows you to preview and modify your images before completing this customer order. By default, the maximum folder size is 550 MB for KODAK Picture CD, 650 MB for CDs and 4.4 GB for DVDs. If a customer order contains more images than can fit on the CD or DVD, multiple folders will automatically be created while scanning.
Preview Details screen When you click Next on the Scan Images screen, the Preview Details screen is displayed. The customer can manually rotate an image from this screen or click on a individual image to display the Enhance Picture screen. The Enhance Picture screen allows image editing. See the next section for more information. 16-Up Display window — displays up to 16 images at a time. Rotates the image 90 degrees counter-clockwise (left). Rotates the image 90 degrees clockwise (right).
NOTE: Auto rotate is slower for grayscale images. Therefore, it is recommended that you scan black and white photos as color images and use grayscale scanning for exception processing if color scan results are not what you desired. This Order — provides a summary of the images within this order. • Image: displays the number of the first image shown in the 16-Up Display window. • To: displays the number of the last image shown in the 16-Up Display window.
Order Summary & Creation screen When you click Continue on the Order Preview screen, the Order Summary and Creation screen is displayed. This screen allows you to finalize your order. Order Information — displays the information previously entered on the Customer Order Information screen. If desired, you can change any customer information except the Order #. Pictures Scanned — displays the total number of photos scanned. Total Size — displays the total size of the image files.
Burn CD or Burn DVD The Burn CD/DVD dialog box will be displayed allowing you to burn this order to a CD or DVD. You can also add other files or folders to the same CD or DVD. The folder for each order will remain on the hard drive in the order directory, by default C:\Scanned_Pictures. NOTE: If the order is too large to fit on a single CD/DVD, the system will partition the order to fit on multiple media, labeled FD_01, FD_02, etc.
• Verification after burning is complete: you can select None (no verification will take place) or select a Quick or Full verification process that the data was burned successfully. • Burn/Cancel — click this button to start or cancel a burn. Cancelling a burn in progress may result in an unusable CD/DVD. There may be a delay after selecting Burn while the media spins up, before burning starts. • Return — click this button to return to the Order Summary and Creation screen.
Burn Kodak Picture CD The Burn CD\DVD dialog box will be displayed allowing you to burn this order to a Kodak Picture CD. The folders for each order will remain on the hard drive in the order directory, by default C:\Scanned_Pictures. NOTE: If the order is too large to fit on a single Kodak Picture CD, the system will partition the order to fit on multiple media, labeled FD_01, FD_02. Burn Files tab • Destination drive: allows you to select the CD/DVD drive where you want to write your images to media.
• Close media: is checked and may not be unchecked. This will finalize the Kodak Picture CD to play in other PCs and supported DVD players. • Eject when finished: if checked, will automatically eject the Kodak Picture CD when burning is complete. • Verification after burning is complete: is always set to Full Verification for Kodak Picture CD. • Burn/Cancel — click this button to start or cancel a burn. Cancelling a burn in progress may result in an unusable Kodak Picture CD.
4 Scanning Photos Contents Getting your scanner ready to scan ................................................ 4-1 Getting your photos ready to scan .................................................. 4-3 Handling guidelines......................................................................... 4-5 Scanning your photos .....................................................................
3. Adjust the side guides (by sliding them in or out) to accommodate the size of the photos you are scanning. 4. Adjust the input tray. Adjust the output tray to accommodate your scanning needs. • The output tray can be extended to accommodate photos up to 14 inches in length.
Getting your photos ready to scan 1. When organizing your photos for scanning, stack the photos so the edges are aligned and centered in the input tray. This allows the feeder to introduce photos into the scanner one at a time. 2. Remove all staples and paper clips before scanning. Staples and paper clips on photos may damage the scanner and photos. 3. Any inks and correction fluids on the photos must be dry before scanning is started. 4. Place the photos you want to scan in the input tray of the scanner.
NOTE: If you want to keep your photos in a specific order, do the following: Take your photos and place them face up on the table. Take the first batch from the top of this stack and place them face up in the scanner. Select Batch Scan. When the stack is completely scanned and the scanner has stopped, place another stack in the scanner and select Batch Scan.
Handling guidelines Before scanning a batch of photos, review the following guidelines to save time and improve efficiency. Refer to Chapter 6, Achieving Good Quality Images for detailed information regarding photo handling and the importance of scanner cleanliness. • Handle photos with care! Be sure your hands are clean or wear clean white cotton gloves. Avoid touching the photographic surface.
Scanning your photos Before you begin, be sure the Picture Saver System Scanner is on and in the Ready state and the USB software dongle is inserted in a USB port on your PC. 1. Double-click on the Picture Saver System Software shortcut on the desktop, or select Start>Programs>Kodak>KODAK Picture Saver System>Picture Saver System PS50. A splash screen will be displayed while the system initializes; then the Customer Order Information screen will be displayed. 2.
4. Select Continue.The Scan Images screen will be displayed. The Scanning Completed button will be active if the order already contains photos to allow you to proceed to the following screens. 5. Place a batch of photos in the scanner’s input tray (for a Batch Scan) or as a single photo on the flatbed platen (for a Flatbed Scan). Be sure the photos you want to scan are facing up properly.
6. Select the Image Cleaner Tool if you want the Picture Saver Scanning System to attempt to eliminate any streaks in the back side image after scanning. 7. Click Settings if you want to change any of the default scan settings (i.e., mode, resolution, sharpen images, etc.). NOTE: Within an order you can change the settings anytime before starting a Batch or Flatbed scan. 8. Click Batch Scan or Flatbed Scan. The message Scanner lamps are warming may be displayed.
When the Scan Viewer screen is closed, the Scan Images screen will be displayed. NOTE: If you are using the Kodak Photo Selector Accessory and are scanning photos using the flatbed, the Photo Selection screen will be displayed. Proceed to the next step if you are using the Photo Selector Accessory, if not proceed to Step 10.
9. Select any images that you want to make changes to (i.e, straighten, delete, etc.). When finished, click Return. • You can use the following shortcut keys: - Insert key: to add a photo to the Selected Images pane. - Delete key: to delete a photo from the Selected Images pane. - Page Up: to zoom out. - Page Down: to zoom in. - Home: to fit to window. - Tab: to scroll through the images • You can drag and drop an image to reorder images in the Selected Images screen. 10.
• Redo scan may be used to replace a multi-feed image with images from multiple photos. 12. Make any desired changes, then click Scanning Completed. The message Are you done scanning this order? will be displayed. 13. Click Yes. The Order Preview screen will be displayed. 14. Select the folder that you want to preview.
The Preview Details screen will be displayed. 15. From the Preview Details screen you can make any final changes. When finished, click Continue. The Order Preview screen will be displayed. 16. If you want to review the contents of the folder one more time before finishing your order, select the desired folder, otherwise, click Continue.
The Order Summary & Creation screen will be displayed. 17. Verify that all the information in the order summary is complete. Edit customer information if desired. 18. Output your image files to the desired media. • If you want to burn a data CD or DVD, click Burn CD/DVD and make your selections on the Burn CD/DVD screen. • If you want to burn a Kodak Picture CD, click Burn KODAK Picture CD and make your selections on the Burn CD/DVD screen.
19. When you click Finalize Order, if you want to print the order summary, check the Print Order Details check box. The Print dialog box will be displayed allowing you to print the order summary. When you are finished, the message Do you want to start a new Kodak Picture Saver System Scan Session? will be displayed. If you want to start a new scan session, click Yes. Otherwise, click No to close the Kodak Picture Saver System Software.
5 Maintenance Contents Opening the scanner cover............................................................. 5-1 Cleaning procedures....................................................................... 5-2 Cleaning the rollers ................................................................... 5-2 Cleaning the separation module................................................. 5-3 Cleaning the feed module .......................................................... 5-4 Vacuuming the scanner................
Cleaning procedures Your scanner needs to be cleaned periodically. If your photos do not feed easily, if several photos feed at the same time or if streaks appear on your images, it is time to clean your scanner. The section entitled, “Supplies and consumables” at the end of this chapter provides a listing of the supplies required to clean your scanner. IMPORTANT: Use only non-flammable cleaners such as those provided through Kodak Parts Services. Do not use household cleaners.
Cleaning the separation module The separation module should be removed from the scanner for best cleaning results. 1. Push the separation module up to snap out and lift it out of position. 2. Manually rotate and wipe the separation module tires with a roller cleaning pad. 3. Inspect the separation module. If the separation module tires show signs of wear or damage, replace the tires or the separation module. See “Replacement procedures” for more information. 4.
Cleaning the feed module • When removing or cleaning the feed module, it may be easier to access the feed module if you remove the input tray. To remove the input tray, gently push the input tray to the left or right to release the pin from the slot, and lift it out of position. 1. Pull against the raised edge of the feed module cover and lift it up and out of position. NOTE: Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 2.
5. Using a vacuum or cleaning pad, remove dust and debris from the feed module area. 6. Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position. Be sure the gears are aligned and it snaps into place. Roll the feed module back into place. 7. Reinstall the feed module cover by aligning the tabs with the slots and pushing it back into position until it snaps into place.
Cleaning the imaging area 1. Wipe the upper and lower imaging area using a “Step 1” Brillianize Detailer wipe. Be careful not to scratch the imaging area when cleaning. 2. Wipe the upper and lower imaging area again using the “Step 2” Brillianize Detailer wipe to remove any debris and polish the surface. 3. When finished, close the scanner cover with both hands. NOTE: Do not blow any air into the open imaging area. A static whisk brush can be used to gently clean the mirrors inside the camera.
Replacement procedures Kodak Scanners use replaceable tires that can feed a wide range of document types, sizes and thicknesses. Tire life and performance will vary based on the customer’s document set, the frequency of cleaning the paper path and tires, and following the recommended schedule for changing tires. Nominal tire life is approximately 60,000 to 125,000 photos/pages. Usage figures are not guaranteed.
2. Holding onto the separation module, rotate the release lever back so you can access the separation roller. CAUTION: Use caution as the release lever is spring-loaded and will snap back if you do not hold it in place. 3. Remove the separation roller from the separation module housing. 4. Remove each tire by sliding the tire off the core. 5. Install each new tire by gently pulling it over the core. IMPORTANT: Do not overstretch the tire, it may tear. 6.
Replacing the preseparation pad If you have the optional document separation module for the Kodak Picture Saver System Scanner and if you need to install or replace the pre-separation pad, follow these steps. 1. Remove the separation module from the scanner by following the steps previously described in “Replacing the separation module and tires”. 2. Hold the separation module in both hands and locate the two side tabs which protrude slightly from the back of the separation module. 3.
Replacing the feed module and tires 1. Push against the raised edge of the feed module cover and lift it up and out of position NOTE: The paper present sensor is located to the left of the feed module. Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 2. Rotate the feed module forward and push it to the left to lift it out of position.
3. Remove each core assembly by lifting up and out of position and slide each tire off of the core. 4. Install each new tire by gently pulling it over the core and replace the core assembly in the feed module. NOTE: You may need to slide the shaft to the right or left so the core fits properly within the feed module housing IMPORTANT:Do not overstretch the tire; it may tear. 5. Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position.
Adjusting the preseparation roller tension If you are experiencing multi-feeds or document jams, it may be necessary to adjust the pre-separation roller tension. 1. Remove the separation module from the scanner by following the steps described previously in “Replacing the separation module and tires”. 2. Locate the spring on the separation module. 3. Lift the spring from the holder and move it to the left or right as desired to adjust the tension. 4.
6 Achieving Good Quality Images Contents Scanning environment .................................................................... 6-1 Handling photographs..................................................................... 6-1 Keeping your scanner clean ........................................................... 6-3 Photo scanning ............................................................................... 6-4 Reducing streaks ...........................................................................
• Adhesives — sticky substances such as glue and other albumrelated adhesives on photos, can be transferred to the imaging area of the scanner. Remove the adhesive with appropriate cleaners. Photos with adhesive substances can also be scanned from the Kodak A3 or Legal Flatbed Accessory thus preventing these substances from gathering in the scanner. • Uncurling photos — photos that have significant curl may not transport effectively through the scanner.
Keeping your scanner clean For best scanning results it is suggested that you frequently perform a quick cleaning sequence in between your routine, thorough cleaning procedures. This level of cleaning can be done frequently, perhaps as often as every 100 prints or when streaks appear on an image(s). Refer to Chapter 5, Maintenance for detailed cleaning procedures. To do a quick cleaning: 1. Open the scanner cover and look at the imaging area for any noticeable dust particles. 2.
Photo scanning For the best scanning results the following is suggested: • Place your photos face-up in the input tray. This orientation minimizes scratching of the print emulsion. • The Kodak Picture Saver System Scanner is shipped with the Kodak Picture Saver Standard Separation Module and with the preseparation pad un-installed.
If streaking is still apparent in your images, clean the open imaging guide area in your scanner. Using an anti-static brush (similar to the brush shown in the illustration below), gently brush the imaging guide area to remove dust and debris. Use a Brillianize Detailer Wipe to clean the closed imaging guide. Banding Banding can occur when photos are curled in landscape orientation and fed through the scanner.
7 Troubleshooting Contents Problem solving .............................................................................. 7-1 Installation issues............................................................................ 7-3 Application issues ........................................................................... 7-3 Conflicts with other applications...................................................... 7-3 Application configuration.................................................................
Problem Possible Solution Scanner will not scan/feed photos Make sure that: • the power cord is plugged securely into the back of scanner and the wall outlet. • the power supply, green LED is lit. • the power switch is on. • the wall outlet is not defective (call a licensed electrician). • the PC was restarted after installing the software. • photo(s) is making contact with the feed rollers.
Installation issues • Unless you changed the default at installation, scanned images can be found at C:\Scanned_Pictures. These images can now be handled in a variety of ways: uploaded to a photo management system, burned to CD/DVD, printed, emailed, etc. • The Picture Saver Scanning System uses Microsoft .NET Framework 2.0. If .NET Framework 4.0 is not installed on the PC, it will be installed during installation.
Application configuration The Picture Saver Scanning System may be configured by modifying the PrintScan.ini file in the directory specified below for your particular Windows operating system. You can change the location for the output JPG files (Target_Path) and adjust the folder size for burning CDs, Kodak Picture CDs or DVDs. The maximum folder size can be changed by specifying a new value for the CDFolderSize, PCDFolderSize and DVDFolderSize parameters in the PrintScan.ini file.
CD/DVD burning An administrator may provide CD/DVD burning permissions for limited user rights on Windows Professional and Ultimate versions. To reach appropriate group permissions panel in Windows: 1. Click Start. 2. On Windows XP, click Run. 3. Type gpedit.msc in the dialog box. 4. Click OK. 5. In the Group policy interface, expand Computer Configuration, expand Windows Settings, expand Security Settings, expand Local Policies and double-click Security Options. 6.
Error codes Use the table below as a guide to check possible solutions to problems you may encounter when using the Kodak Picture Saver Scanning System. Error Code Message Description Access to destination folder XXXX could not Verify that there is a valid Target_Path for the scanned be set exiting the application. photos in the PrintScan.ini file. Burn CD/DVD and Burn Picture CD buttons Run as Administrator or have the administrator give are disabled. limited rights users permission to burn CD/DVDs.
Error Code Message Description 1007 Error code: 1007. Photo Selector Verify that you have a good internet connection. Retry Registration was not completed successfully. Photo Selector Accessory Registration. If the problem Refer to the Kodak Picture Saver Scanning persists, contact Kodak Service. System User Guide Chapter 7 for more information. 1120 Image Cleaner Tool failure. Please retry. If this error persists, please contact support with error code XXXX.
Error Code Message Description 4011 Erase Media failed. Verify that appropriate media has been inserted into the CD/DVD burner, the burner has had time to spin up, and the media is re-writable. 4012 Error Burning Disc! Verify that appropriate media has been inserted into the CD/DVD burner, the burner has had time to spin up, and the media is writable and has not been closed / finalized.
Error Code Message Description 9001, 9002, TWAIN drivers could not be started. Please 9003 retry. If this error persists, please contact support with error code 900X. Reinstall the Kodak Picture Saver Scanning System. Refer to the section entitled, “Installing the Kodak driver software” in Chapter 2. 9004 Could not find a Kodak scanner. Be sure that the Picture Saver System Scanner is attached, turned on and the green LED is on and steady. If the error persists, contact Kodak Service.
Log files The Kodak Picture Saver Scanning System PS50 creates an error log file in the scan output folder (c:/Scanned_Pictures): • Error log — PS50ErrorLog.txt contains a running list of any error conditions and may be used to diagnose problems with the system. Contact information 1. Visit www.Kodak.com/go/disupport to obtain the most current phone number for your country. 2. When calling, please have the following information ready: • • • • 7-10 A description of your problem.
Appendix A Specifications This appendix provides scanner specifications and system requirements. Scanner Type/Speed The Kodak PS50 Scanner is a duplex scanner which provides scanning at up to 50 4x6 photos per minute in color at 300 dpi in landscape mode.
System requirements Following is the minimum recommended system configuration to run the Kodak Picture Saver Scanning System: • Intel Core 2, 2 GHz Duo processor or equivalent, 250 MB free hard disk space, 1 GB RAM for 300 dpi (3 GB for Windows 7) or 4 GB RAM for 600 and 1200 dpi (4 GB for Windows 7) • Two USB 2.0 ports (1 for the scanner, 1 for the USB software dongle) NOTE: If the Kodak Photo Selector Accessory is installed, two additional USB 2.0 ports are required. • Supported operating systems.
Appendix B Warranty - US and Canada only Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
How to obtain Limited Warranty service Kodak Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s Guide will answer most of the technical questions the end user might have regarding proper installation, operation and maintenance of the product. However, should additional technical support be required, you may visit our website at: www.Kodak.
On-site service For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and logged. An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located within the contiguous forty-eight (48) United States, in certain areas of Alaska and Hawaii, and if there are no security, safety or physical requirements that would restrict the Field Engineer’s access to the scanner.
Contacting Kodak For Information on Kodak Scanners: Website: www.Kodak.com/go/docimaging For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available Monday-Friday between the hours of 8 a.m. to 5 p.m. (local time) excluding Kodak holidays. Phone: (800) 822-1414 For Technical Documentation and FAQ’s available 24 hours a day: Website: www.Kodak.com/go/docimaging For Service Program Information Website: www.Kodak.
Appendix C Software License Agreement EASTMAN KODAK COMPANY KODAK Picture Saver Scanning System SOFTWARE LICENSE AGREEMENT Read the following terms and conditions carefully before using this Software. Use of this Software indicates your acceptance of these terms and conditions. If you do not agree with them, you should promptly return the package in its entirety for a full refund. LICENSE Grant of License.
GENERAL If the Software was purchased in the United States, this Agreement is governed by the laws of the State of New York. If purchased outside the United States, this Agreement is governed by the laws of the country in which it was purchased. U.S. GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with RESTRICTED RIGHTS.